★★★★☆
based on 37928 reviews published
Latest customer reviews
Good communication but a little slower than I'd anticipated on delivery. However, arrived in great condition and exactly as described. Would most definitely use again,
Super happy with both the service and… Super happy with both the service and the product! Thank you so much!
Super happy with both the service and the product! Thank you so much!
Very good fast and attentive to customer needs
Super happy with both the service and... Super happy with both the service and the product! Thank you so much!
CORRECT AND REGLO
Satisfied with what? What package? 2 weeks I'm waiting and on top of that you charge 7.99 euros for delivery!!!
Fast shipping!
Practical site. Easy ordering and fast delivery. brav
Ok very professional
Glad to have found exactly the model I was looking for and the delivery went off without a hitch.
Good value for money and fast, on-time delivery
Fast and compliant! What more could you ask for?
Meets my expectations Perfectly packaged parcel I recommend
Compliant product on time delivery
Fast top fair price
Almost perfect, but it's a pity that the colors needed for the model are not listed in the suggestions, because I ordered the wrong colors. I'd like to point out that the bag containing the model's bunches has already been opened, so let's hope there are no bunches missing.
First of all, I'd like to make it clear that this comment is not a gratuitous slap in the face. Moreover I put a not""moyenne"". Order placed on 281119 parcel picked up its day of arrival is 211219. I already know what you're going to say"" product delays long"" ""you chose mondial relay it takes more temp"" etc... So yes, but the long""" delivery time was 7 to 9 working days. If you count 5 working days per week, that's two weeks at the most. However, the parcel was delivered to Mondial Relay on 1612. We're well beyond that. Honestly, you do a decent job, the parcels are well packed, the rates are decent, and there's always someone on the end of the phone if you have a problem. But if you don't get a better handle on your supply chain for certain products, you're going to have to do something about it. Almost 1 month for delivery is a long time. Understand that other, more reliable and faster circuits exist, even if they are a little more expensive. If you can't keep up, you might as well stop offering these products, as the inevitably negative feedback will damage your image. What's the point? Very cordial
First of all, I'd like to make it clear that this comment is not a gratuitous slap in the face. Moreover I put a not""moyenne"". Order placed on 281119 parcel picked up its day of arrival is 211219. I already know what you will re"" product in delays long"" ""you chose mondial relay it takes more temp"" etc... So yes, but the long""" delivery time was 7 to 9 working days. If you count 5 working days per week, that's two weeks at the most. However, the parcel was delivered to Mondial Relay on 1612. We're well beyond that. Honestly, you do a decent job, the parcels are well packed, the rates are decent, and there's always someone on the end of the phone if you have a problem. But if you don't get a better grip on your supply chain for certain products, you're going to have to do something about it. Almost 1 month for delivery is a long time. Understand that other, more reliable and faster circuits exist, even if they are a little more expensive. If you can't keep up, you might as well stop offering these products: the inevitably negative feedback hurts your image, so what's the point? Very cordial
Despite a small delay due to unavailability of some parts they were excellent . To recommend x accuracy
Well thank you, it's serious
Fast delivery, wide choice, fair price.
Still not delivered!!!
I made 2 orders the first of December 10 still in preparation I doubt to have it before Christmas the second delivered about 4 days later
Excellent I'm still waiting to see if the product works properly but the order and reception were perfect.
Satisfied with my order
The products are just as we expected and shipping is fast.
Fast and very well packaged! Sea
Very happy with the delivery. Thank you very much.
Delivery time not respected in spite of the choice of the delivery in 48h already one week of waiting very disappointed for a first and large order The product ordered was tou
Good condition but delivery time very l
NO PROBLEM FOR MY DELIVERYONDELAI CORRECT
The catalog is well-stocked, so I was spoilt for choice when it came to finding the right models for the gift I wanted to make. Ordering is easy. I received regular emails from 1001Maquettes, who kept me informed as I went along. Delivery went smoothly and the products are perfect and very well made.
As described
Very happy with my purchase
The products are in accordance with the specifications.
Quick accurate the product matched what was stated with a competitive price
Everything perfect as I expected and if there was a delay they were informing me at all times the reason.In my case one of the products requested nor had it and Elis in turn were also waiting to send it to me. Good service
All correct and good follow-up service. Although it took a little while.
I'm still fighting for a refund for a package that wasn't delivered. Staff have been inconsistent with their ""solutions"". I have had to chase this all the way, nobody has ever bothered to update me without me chasing them. Their ""live"" chat which is supposed to be available Monday to Friday in business hours is normally unavailable Can not recommend them Now I've received an entirely useless reply that I can't have my refund until they've finished their investigation. Hermes tracking for the past 18 days has remained static as order received - it's obvious that the goods are missing - but I don't get my money back to buy replacement Christmas gifts - terrible service Adding insult to injury I've had an email asking me to review the items I've never received