★★★★☆
based on 39268 reviews published
Latest customer reviews
Delay in delivery of items but expected during these times. Otherwise was a good service
Extremely disappointed !!!!!! Over 1 month and a half for delivery!!! Upon receipt of the package no paint matches the color needed for the project!!! Despite ordering the accessory kit, a salesman advised us over the phone! 30€ all the same !!!! When assembling the car, the decals were baked on (cracked when I put the car in the water to remove them) !!! Very poor finish! Over 2 hours of sanding and deburring! First and LAST order
Taking advantage of my free time with my seven year old boy I recovered one of my "jewels", my collection of soldiers and figurines (more than 60 boxes) from when I was a child and teenager fond of models. Recently it was his birthday and I decided to give him a surprise. Within a week I have received the four boxes I requested in perfect condition. Since the confinement is getting longer, I will order again in the next few weeks.
I am a fan of building aircraft models mostly 1/32 in size. 1001hobbies has a lot of models convenient online shopping reasonable prices and good customer interaction.
Begin maart een bouwdoos besteld. Ik kreeg geen mail dat de bestelling rond was. Alleen op de site zag ik dat de transactie geslaagd was. Na 3 weken heb ik ze gemaild met de vraag waar het bleef. Vervolgens 5 dagen later antwoord gehad waar ik helemaal niks mee kon. Daarna nog 3x contact gezocht via de mail (want het buitenlandse nummer op de site doet het natuurlijk niet...) Geen reactie. Ik wil gewoon mijn geld terug en ik bestel hier NOOIT MEER. En als ik u was zou ik dat ook niet doen. Oplichters!
Leuk kado voor mijn vader eindigt in maanden contact zoeken met 1001modelbouw Begin maart een bouwdoos besteld. Ik kreeg geen mail dat de bestelling rond was. Alleen op de site zag ik dat de transactie geslaagd was. Na 3 weken heb ik ze gemaild met de vraag waar het bleef. Vervolgens 5 dagen later antwoord gehad, waar ik helemaal niks mee kon. Daarna nog 3x contact gezocht via de mail (want het buitenlandse nummer op de site doet het natuurlijk niet...) Geen reactie. Ik wil gewoon mijn geld terug en ik bestel hier NOOIT MEER. En als ik u was zou ik dat ook niet doen. Oplichters!
I am a fan of building aircraft models… I am a fan of building aircraft models mostly 1/32 in size. 1001hobbies has a lot of models, convenient online shopping, reasonable prices, and good customer interaction.
Still nothing received
Leuk kado voor mijn vader eindigt in maanden contact zoeken met 1001modelbouw Begin maart een bouwdoos besteld. Ik kreeg geen mail dat de bestelling rond was. Alleen op de site zag ik dat de transactie geslaagd was. Na 3 weken heb ik ze gemaild met de vraag waar het bleef. Vervolgens 5 dagen later antwoord gehad, waar ik helemaal niks mee kon. Daarna nog 3x contact gezocht via de mail (want het buitenlandse nummer op de site doet het natuurlijk niet...) Geen reactie. Ik wil gewoon mijn geld terug en ik bestel hier NOOIT MEER. En als ik u was zou ik dat ook niet doen. Oplichters!
Order placed on March 30, everything was displayed in stock 4 days later items on hold and for 6 days now I have been told that my order has been sent by colissimo and colissimo tells me that they will soon receive the parcel to be delivered to me. I will never order from this site again. They don't care about their customers. Even a message of complaint does not result in a response from
Quick delivery
Successful first order
I am a fan of building aircraft models... I am a fan of building aircraft models mostly 1/32 in size. 1001hobbies has a lot of models, convenient online shopping, reasonable prices, and good customer interaction.
Many references in stock! Correct delivery even during the global crisis
I just received my order today, dated April 4th, so I'm not satisfied! Nothing wrong with the paints. But the transport needs to be reviewed! I know right now that .....Covid 19! But don't say I'll be delivered within 3 days. Take precautions. Thanks and see you soon. G.
A month late for a delivery announced several times as having left! Misleading message from Customer Service. In short, a big disappointment
A very wide choice with an ideal product finder to find the product of your dreams. A highly available team and good delivery tracking. What more could you ask for?
Fast and efficient top!
Hello I have been comfortable in my dealings with you. You are very clear and comprehensive offer a range of products to be embarrassed when you have to choose. Accurate and punctual in describing the product and giving days for delivery. I will definitely use you for other future purchases. Thank you
Perfectly packaged and compliant Long delivery time, but that's to be expected in a period of confinement.
Model arrived in normal time considering the situation and conforms to the description on the site
Hello to all the team perfect for delivery info good communication
Package well received and well packaged
Meets my expectations. Serious with good customer care
I had initially ordered the reale and found it to be plastic. Very disappointed, I reacted with a very negative review. After calling 1001 maquettes, which is very well informed, it turns out that I was the one who made the mistake. I can't correct my initial opinion and I regret it. On the contrary, I have nothing but praise for this company. Thank you to the very kind person I spoke to on the phone. I have just received
Despite the current difficulties, this order was quickly processed.
Communication problems and no delivery tracking... site to be avoided.
Excellent, very responsive, top-notch communication
I am still waiting for an answer to the mail since I placed an order on 74 and they have not deigned to tell me or put the status of the shipment in the section of my orders. I hope that by posting an opinion you will contact me because there is no phone number that you advertise on the page and I smell a e
Very good am happy with all my packages very reliable
I ordered a TRX4 CHASSIS KIT on 23032020 with mode in 3 payments. The package is supposed to have been shipped on 11042020. To date? A (bleep). Sent several emails with always the same answer: ""will arrive shortly!"" I'll tell you what will arrive shortly na nice complaint complete with compensation!!! But for what (bleep) reason do you give availability if you do not have the goods in stock? Poiho paid an extra fee for shipping with tracking but the site (courier used by you) does not show me the location of the package having as message : the package will be delivered there shortly!!! Can you explain to me then why it is showing as SHIPPED? I give you maximum next week as time then starts the communication by legal way!!!!! PS: I can't give more than 3 stars sorry! The central problem was first securing the sale and then calmly sending the kit once they had it in stock! Unprofessional..... I recommend you to change supplier and courier.
Still not received my order announced for 09 or 10 april 2020 N° 292
Very long order delivery ?? order placed on april 7th and here we are on 220420 still nothing obviously there is no follow up with your customers!
Nothing to say about delivery except a little late given the current economic situation good products
Order not received
Impossible to note: parcel still not received
Correct delivery and price
I had no problem with the shipping and I ordered it at the height of COVID-19. I took the standard shipping and it arrived the next day after the deadline indicated on the website. I read some reviews of shipping failures but it has not been my experience.
Everything is perfect. By the way the tracking button on the website does not work.
Everything is perfect, thank you!