★★★★☆
based on 37928 reviews published
Latest customer reviews
Good cooperation
STAY AWAY FROM THIS SITE!!! I purchased an item from them on 1011 that was marked ""shipping in 12-14 business days"". After 3 weeks I contact them via chat and it is explained to me that they had problems with their supplier. The same excuse was repeated every time I tried to contact them again to find out where my order stood. Icing on the cake since a few days they have not even responded to emails anymore.
Even during all the strikes just deliver!
Very fast and well packaged and above all satisfied with the composition of the inside of the box and figu
Very complete site and friendly guarantor
Impeccable as the previous times !
Great service and on time product as expected
Delivery excellent but then very many emails!
No problem at all
Very satisfied
Serious about listening to customers
Everything is perfect and arrived on time.
In one of the boxes there has certainly been a mix up the riders are moulded in blue plastic and the horses in light brown the result is that the riders do not fit well on the horses and one horse is bent.
1st order on this site total satisfaction
Very serious
The shipping sometimes gets lost and it takes a while before you get in touch with customer service it will be fine but there is a considerable time in between otherwise very satisfied Settlement was also good afterwards Greetings jBijloo
Disappointed with customer service I placed an order on 22 November (for an item that ""usually ships 3-5 days""). Order did not ship until 9 December. Next, I specifically requested and paid for expedited shipping, but item was shipped economy (2 weeks delivery time and no tracking). As a result, it is unlikely my item will not arrive in time to be a Christmas gift as intended (more than a month after ordering). Customer service offered to refund the difference between economy and expedited shipping, but this won't help the package get here in time. BEWARE of poor quality and slow customer service.
Good service
Thank you for the prompt processing! 🙂
Disappointed with customer service I placed an order on 22 November (for an item that ""usually ships 3-5 days""). Order did not ship until 9 December. Next, I specifically requested and paid for expedited shipping, but item was shipped economy (2 weeks delivery time and no tracking). As a result, it is unlikely my item will not arrive in time for to be a Christmas gift as intended (more than a month after ordering). Customer service offered to refund the difference between economy and expedited shipping, but this won't help the package get here in time. BEWARE of poor quality and slow customer service.
I placed an order on 22 November (for an item that ""usually ships 3-5 days""). Order did not ship until 9 December. Next I specifically requested and paid for expedited shipping but item was shipped economy (2 weeks delivery time and no tracking). As a result it is unlikely my item will not arrive in time for to be a Christmas gift as intended (more than a month after ordering). Customer service offered to refund the difference between economy and expedited shipping but this won't help the package get here in time. BEWARE of poor quality and slow customer service.
Excellent on time
VERY GOOD SITE! BUT I STILL HAVEN'T RECEIVED MY GREEK ARMY! I ORDERED A WHILE AGO! FRED
Very serious site
Delivery time respected and parcel arrived in very good condition with nothing missing.
Excellent and very series
After a few problems several years ago, I have to admit that deliveries have improved considerably.
I buy soldiers to the 172 napoleonic era and the choice is very good delivery times are reasonable see good if I did not put the 5 stars is rather on our possible participation on the deposit of photos I think the system is not trè
Well packaged received on time
Error in order the expenses of return are with our load dommag
Good product but it's still expensive, but they're quick to ship.
Easy to place my order. Received quickly. Very satisfied
Wat trage communicatie maar toch opgelost uiteindelijk Ik plaats een bestelling waarbij alle items in stock zijn en klaar om direct te leveren volgens de informatie op hun site. Ik betaal 8 euro voor verzending en mijn bestelling is na een week zelfs nog niet verzonden. Live chat voor hulp is niet beschikbaar zelfs wanneer ze zogezegd wel bereikbaar zijn (ma-za, 10-18u) en ik krijg ook geen antwoord op meerdere mails. Hopelijk doen ze hier snel iets aan. EDIT: Na toch even wachten toch kunnen oplossen met de klantendienst. Nu staat het product inderdaad aangegeven als '4-6 dagen wachttijd'. Op het moment van mijn bestelling was dit echter niet zo en was het in stock.
High quality model kits - great service - great prices - for me personally always a pleasure to order. Thumbs to the top!
Wat trage communicatie maar toch opgelost uiteindelijk Ik plaats een bestelling waarbij alle items in stock zijn en klaar om direct te leveren volgens de informatie op hun site. Ik betaal 8 euro voor verzending en mijn bestelling is na een week zelfs nog niet verzonden. Live chat voor hulp is niet beschikbaar zelfs wanneer ze zogezegd wel bereikbaar zijn (ma-za, 10-18u) en ik krijg ook geen antwoord op meerdere mails. Hopelijk doen ze hier snel iets aan. EDIT: Na toch even wachten toch kunnen oplossen met de klantendienst. Nu staat het product inderdaad aangegeven als '4-6 dagen wachttijd'. Op het moment van mijn bestelling was dit echter niet zo en was het in stock.
Ik plaats een bestelling waarbij alle items in stock zijn en klaar om direct te leveren volgens de informatie op hun site. Ik betaal 8 euro voor verzending en mijn bestelling is na een week zelfs nog niet verzonden. Live chat voor hulp is niet beschikbaar zelfs wanneer ze zogezegd wel bereikbaar zijn (ma-za 10-18u) en ik krijg ook geen antwoord op meerdere mails. Hopelijk doen ze hier snel iets aan. EDIT: Na toch even wachten toch kunnen oplossen met de klantendienst. Nu staat het product inderdaad aangegeven als '4-6 dagen wachttijd'. Op het moment van mijn bestelling was dit echter niet zo en was het in stock.
Delivery time a little long .
Very satisfied
My first order My first order came earlier than expected! Thank you!
Les - Page updates need improvement (very slow to display, sometimes more than 5 minutes per page) Long delivery times +- 12 days. les + Perfect order tracking (several tracking emails) Respect for orders and complete packages. Well-supplied site, perhaps the best in its field