★★★★☆
based on 37928 reviews published
Latest customer reviews
The parcel arrived with the carton split open! And the cardboard model inside the exploded carton was open too! And opened by someone! That's for sure! Great for
Perfect delivery tracking info
First order no problem
BONJOUR IL N'Y A AUCUN SOUCIS AVEC VOTRE MAGASIN MES COMMANDES SONT TOUJOURS BIEN TRAITÉES EN TEMPS REGULIER ET LES MAQUETTES OU ACCESSOIRES ME PARVIENT EN BON ÉTAT DE PLUS JE TROUVE DES ACCESSOIRES DU STYLE PHOTODECOUPE CHEZ VOUS QUI SONT DEVENUS DES PRODUITS RARES . SO YOUR SERVICE IS VERY GOOD AND I'M COMPLETELY SATISFIED WITH 1001 HOBBIES. THANKS AGAIN AND SEE YOU SOON. BEST REGARDS PATRICK PILARCZYK.
The relationship between the price of shipping and handling and the time it took to receive it is very good.
TOP! Fast service Good communication
Bad delivery eventually resolved though
VERY GOOD SERVICE
Wide selection and fast delivery
The packing carton was too fragile and arrived quite damaged - the tape was not packing tape. Miraculously, the products were all there and intact (except for a model package that had been damaged).
Everything perfect fast delivery
Fast shipping. Goods top.
On your website promotion you write:"" Our new-generation logistics platform guarantees fast, secure shipping of your orders. This is inaccurate, because I'm on my fourth or fifth order, and I've had to wait much longer than the time indicated when I purchased online. One of these orders even took over a month to arrive. Only one of my orders arrived quickly. As far as I can see, I'm not the only one of your customers to complain about this problem, and you need to improve da
Nice models price ok nice people 🙂
Excellent service. And follow-up info as needed. To be continued.
Listening very well served very fast on all good material I recommend good value for money thank you all Alain
Bonjour merci pour votre intervention colis recu le 2211 très bien emballer et en bon ét ét
Waited over a month for it to be shipped and then shipping took another 2 weeks. Customer service has hit my pockets full, I could have ordered from China. Bumshop!!!
The products delivered correspond to the order. But the delivery was first indicated to me in a place where the parcel was not located... and three days later in a place where the parcel was not located.
Quick and inexpensive. The part meets my expectations.
Parcel still not received order on the 11th and here we are on the 20th shipped on the 12th gr.
I'm just a little disappointed with the long lead time of almost 3 weeks.
I received the box in pitiful condition! While the shipping box is impeccable.
Price a little higher than the competition. Website could be improved (search function) Long lead times and lack of information when receiving a return For the rest, nothing to complain about.
Good choice of product but order processed 'civil servant-style' (ordered on Tuesday 1211 processed on Friday 15 received on Wednesday).
The brush is too thick otherwise supe
Order received incomplete several emails were sent to support and still no return from them
After a month I am still waiting for my order to arrive. I don't quite understand the problem
Nefarious. This is the second time they have done the same thing to me. I don't buy from them anymore. When choosing the products it appeared on the screen that they would deliver the product between 3 - 5 days and it has taken 21 days. 16 days after collecting the money they send an email stating that they are taking too long because they do not have the product in stock. Hiding this information from the customer at the time of purchase is abusing the transaction and denying the buyer the possibility of choosing an alternative. It is a good way to lose the confidence of buyers, even if it takes 21 days.
I am very satisfied with the products I received
Disappointed that the material the models are made of is plastic, which isn't very nice... No small equipment at all to assemble them (glue etc.).
Since my order was dispatched on November 5, I'm still waiting for it to be delivered today, November 19! The first relay point I had chosen was no longer available, so it had to be delivered to another relay point, which was also no longer available, and I was told I had to go to another relay point further away, which was much less accessible for me. Then on 1311 at 12.11pm: Your parcel was picked up at our logistics site. Due to an overload of activity on our logistics site, your parcel will be delivered within 48 hours. We will do our utmost to deliver it as soon as possible to your relay point. You will be notified by e-mail or SMS when your parcel is available at the Point Relais. On 1611 at 9:36: Same And now same day same time: We apologize for the delay of your package. We will do our best to deliver as soon as possible. Please check back soon for an update. I sent an email to adrmaquettes to try to get news on 1411: nothing no reply
On-time delivery and good quality products
Very satisfied with my order fast compliant well packaged thank you I will return to vo
Order conforms well packaged and delivered within the time announced
Delivery much too long 10 days between order and delivery.
Good service, nothing to complain about
Conforms to order
Great Great Selection of models
The parcel was as expected and well protected. Merc