4.2/5
★★★★☆
based on 37909 reviews published

Latest customer reviews

3 /5
★★★☆☆

Very expensive products and delay in delivery

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Antonio J. C.
purchased on 30/11/2024
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Answer from 1001hobbies
Thank you for your comments. We are sorry to hear that you found the products to be expensive and that delivery took longer than expected. We strive to offer competitive prices and to constantly improve our delivery times.
5 /5
★★★★★

Super, as expected and delivered as agreed. Thank you very much. When will this model be available in 1/12, that would be great!

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Yves L.
purchased on 29/11/2024
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Answer from 1001hobbies
Thank you for your positive feedback! We're delighted that your order met your expectations. Regarding the 1/12 model, we'll take note of your suggestion and add it to our future requests! See you soon for new orders!
5 /5
★★★★★

Perfect as always

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Thierry A.
purchased on 26/11/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We are delighted that everything was perfect for you. See you soon for new orders!
2 /5
★★☆☆☆

For a simple order, it all takes a long time. Also too little info on when to ship

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Nut N.
purchased on 24/11/2024
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5 /5
★★★★★

The product was according to 'orders , packaged perfect and full of notions for assembly

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Marco B.
purchased on 08/11/2024
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3 /5
★★★☆☆

Let's start with the positive: the order arrived on time. Then let's come to the negative point, the paint was hardened and therefore unusable, 6 colors were provided for the model but only 4 were in the box, some parts were broken or undone, as if the box had already been unpacked ....

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Agnes L.
purchased on 27/11/2024
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Answer from 1001hobbies
Thank you for your feedback! We're glad your order arrived on time. However, we are sorry for the problems you encountered with the paint and the missing or damaged parts.
5 /5
★★★★★

Excellent

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Bernard A.
purchased on 06/12/2024
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Answer from 1001hobbies
Thank you very much! We're delighted that everything lived up to your expectations. See you soon for new orders!
5 /5
★★★★★

Fast shipping ...Careful shipping ....

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Robert G.
purchased on 09/12/2024
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Answer from 1001hobbies
Thank you so much for your feedback! We're delighted that the shipment was fast and careful. See you soon for new orders!
5 /5
★★★★★

Very good and lots of choice

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Laurent G.
purchased on 01/12/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We're delighted you like our wide range of products. See you soon for new discoveries!
4 /5
★★★★☆

I bought tamiya paint pots ... nothing to say about the site's service. On the other hand, the manufacturer has found nothing better than to stick labels on the color reference ... so impossible to distinguish one gray from another gray. Not very clever on tamiya's part and 1001 hobbies should react.

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Stéphane V.
purchased on 19/11/2024
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Answer from 1001hobbies
Thank you for your detailed feedback! We understand your frustration regarding the labels stuck on the color references. We have already made a request to Tamiya on this subject, but unfortunately have not received a positive response. We will continue to monitor this situation and keep you informed if we receive a solution.
4 /5
★★★★☆

Very fast shipment, everything correct

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Iñaki C.
purchased on 18/11/2024
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Answer from 1001hobbies
Thank you for your review! We are glad to hear that the shipment was fast and everything arrived correctly. If you need anything else in the future, don't hesitate to contact us, see you next time!
1 /5
★☆☆☆☆

I did NOT receive part of the order for anything else paid for!!!

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Mario Davide S.
purchased on 15/10/2024
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5 /5
★★★★★

Good choice of models. THANK YOU;

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Patrick V.
purchased on 01/12/2024
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Answer from 1001hobbies
Thank you very much! We're delighted you like our selection of models. See you soon for new orders!
5 /5
★★★★★

Fast shipping and tracking info provided, very good

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Frédéric L.
purchased on 02/12/2024
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Answer from 1001hobbies
Thank you for your feedback! We're glad you were happy with the fast shipping and tracking information. See you soon for new orders!
5 /5
★★★★★

Fast delivery, well packed and good quality, honest website and good follow-up.

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Christophe L.
purchased on 04/12/2024
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Answer from 1001hobbies
Thank you for your great feedback! We're delighted that the shipping, packaging and quality of the products met your expectations. Thank you also for your compliments on our follow-up. See you soon for new orders!
5 /5
★★★★★

Delivery took a while, but it was well indicated in advance. Great stuff, well received.

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Lex Z.
purchased on 14/11/2024
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5 /5
★★★★★

Good everything and quality

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Yosi N.
purchased on 20/11/2024
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Answer from 1001hobbies
Thank you for your feedback! We are delighted that everything lived up to your expectations. Don't hesitate to check back with us if you need more information or are looking for new products - we look forward to seeing you soon!
5 /5
★★★★★

A+++++. Thank you

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Thomas. R L.
purchased on 05/11/2024
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
1 /5
★☆☆☆☆

Had to wait weeks for package, even though everything was in stock, every time another delivery date finally able to pick up and then the order was not complete. Tried for days to contact customer service both by phone and email for a solution to this problem but no response so far. Hopeless

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Marc F.
purchased on 25/11/2024
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5 /5
★★★★★

Good store

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Philipp D.
purchased on 13/11/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5 /5
★★★★★

Good product

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Yuan M.
purchased on 29/11/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5 /5
★★★★★

Products as requested. Fast delivery.

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Gilbert M.
purchased on 01/12/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We are delighted that the products are in order and that delivery was quick. See you soon for new orders!
5 /5
★★★★★

Very good, kept me informed and met my expectations for delivery.

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Alain S.
purchased on 02/10/2024
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Answer from 1001hobbies
Thank you for your feedback! We're pleased that our follow-up met your expectations and that delivery went smoothly. See you soon for new orders!
5 /5
★★★★★

Impeccable thank you

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Christophe L.
purchased on 06/12/2024
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Answer from 1001hobbies
Thank you very much! We're delighted that everything is so perfect. See you soon for new orders!
5 /5
★★★★★

FAST & RELIABLE.

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Francesco M.
purchased on 26/11/2024
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5 /5
★★★★★

Nothing to complain about, it's perfect.

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Jean - Claude L.
purchased on 16/11/2024
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Answer from 1001hobbies
Thank you so much for your feedback! We're delighted that everything went so well for you. See you soon for new orders!
5 /5
★★★★★

Good web site. Sent and arrived when promised

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Janet D.
purchased on 27/11/2024
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
5 /5
★★★★★

Perfect.

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Haegelin L.
purchased on 16/11/2024
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Answer from 1001hobbies
Thank you so much! We're thrilled you're satisfied. Looking forward to your next order!
5 /5
★★★★★

Very satisfied with your service. See you soon for other orders.

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Bernard T.
purchased on 03/12/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with our service. See you soon for new orders!
5 /5
★★★★★

FAST DELIVERY PRODUCT AS REQUESTED

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Gerome M.
purchased on 30/11/2024
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Answer from 1001hobbies
Thank you for your feedback! We are delighted that the delivery was quick and that the product met your expectations. See you soon for new orders!
5 /5
★★★★★

Fast delivery, well packaged

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Fabien B.
purchased on 03/12/2024
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Answer from 1001hobbies
Thank you so much for your feedback! We're delighted that the shipment was fast and well packaged. See you soon for new orders!
3 /5
★★★☆☆

Good but delivery a bit long, still not received by the way. Order on 29/11

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Eric M.
purchased on 17/11/2024
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Answer from 1001hobbies
We're sorry to hear that you still haven't received your order. We understand your frustration with the delivery time. If you have any questions or would like to check the status of your package, please do not hesitate to contact us at [email protected]. We will do our best to resolve the situation quickly.
5 /5
★★★★★

Fast shipping, top selection and top goods.

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Rudolf V.
purchased on 20/11/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5 /5
★★★★★

It's a Christmas present, but whoever gets it can't wait to make the model.

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Catherine C.
purchased on 08/12/2024
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Answer from 1001hobbies
Thank you for your feedback! We're delighted that the Christmas gift has generated so much enthusiasm! We hope you enjoy making the model. See you soon and happy holidays!
5 /5
★★★★★

I appreciated being kept informed of the progress of my order, even if it took a little time to be delivered.

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Yves C.
purchased on 18/11/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We are delighted that you enjoyed the tracking of your order, even if the delay was a little longer than expected. We will do our best to improve delivery times in the future. See you soon for new orders!
5 /5
★★★★★

All Ok

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Miguel A.
purchased on 30/11/2024
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Answer from 1001hobbies
Thank you for your feedback! We're glad everything is okay. If you need anything else, feel free to reach out. Have a great day!
3 /5
★★★☆☆

The parcel was sent a long way from my home to a post office I didn't know (Technoparc de st Genis Pouilly) and which I had a lot of trouble finding. The package was huge and difficult to carry. The dimensions should be highlighted when the item is ordered.

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Janet B.
purchased on 05/12/2024
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Answer from 1001hobbies
Thank you for your feedback! We are sorry for the inconvenience caused by the choice of collection point and the size of the parcel. We are taking into account your suggestion to display the dimensions of the items when ordering to avoid this kind of inconvenience in the future. If you have any questions, please don't hesitate to contact us at [email protected]. We hope to hear from you soon!
5 /5
★★★★★

Precise explanations and excellent delivery service

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Claire O.
purchased on 01/12/2024
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Answer from 1001hobbies
Thank you for your feedback! We're delighted that our explanations and the delivery were up to your expectations. See you soon for new orders!
5 /5
★★★★★

Fast and well-protected shipment, in a word: Perfect

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Pascal V.
purchased on 05/12/2024
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Answer from 1001hobbies
Thank you so much for the great feedback! We're delighted that the shipment was fast and well protected. See you soon for more perfect orders!
5 /5
★★★★★

E-mails sent to inform sender of choice of delivery service, arrival of parcel at delivery service, vehicle put in place for delivery, parcel delivered. Items ordered meeting expectations

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Bernard S.
purchased on 17/11/2024
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Answer from 1001hobbies
Thank you for your detailed feedback! We're delighted that you were satisfied with our delivery tracking and that the items you ordered met your expectations. See you soon for new orders!