/5
★★★★☆
based on 36981 reviews published
★★★★☆
based on 36981 reviews published
Latest customer reviews
5
/5
★★★★★
Perfect thanks
Acheteur Vérifié
purchased on 23/12/2020
Translated review
5
/5
★★★★★
Perfect on time, packed for Christmas and well protected. T
Acheteur Vérifié
purchased on 23/12/2020
Translated review
1
/5
★☆☆☆☆
Very poor after-sales service. I'm still waiting for a reply after 3 e-mails concerning order no. XN.
Acheteur Vérifié
purchased on 23/12/2020
Translated review
5
/5
★★★★★
Thank you for your speed...parcel picked up this evening...for my presents tomorrow evening December 24th! Relieved? many thanks
Acheteur Vérifié
purchased on 23/12/2020
Translated review
5
/5
★★★★★
Delivery didn't take too long even though Christmas was approachinga change of relay point but nothing serious received on December 23 well packaged and everything is there. Nickel
Acheteur Vérifié
purchased on 23/12/2020
Translated review
1
/5
★☆☆☆☆
I have no news about my order
Acheteur Vérifié
purchased on 23/12/2020
Translated review
5
/5
★★★★★
My order arrived on time without any problem I am completely satisfied with the work with 1001 maquett
Acheteur Vérifié
purchased on 23/12/2020
Translated review
1
/5
★☆☆☆☆
Hello Ordered received after 24 days shame and say buy local packaged in a simple envelope no protection 3 times too large products this ballade at least in Asia packaging adapted and very fast 8 10 days the 24 days Paris Villiers-sur-Marne... And 8 euro Site to avoid Never again... Go to aliexpres more serious. Cheaper and delivered to you.... Bye
Acheteur Vérifié
purchased on 23/12/2020
Translated review
5
/5
★★★★★
.............
Acheteur Vérifié
purchased on 23/12/2020
Translated review
5
/5
★★★★★
Delivery and box conform to my expectations
Acheteur Vérifié
purchased on 23/12/2020
Translated review
3
/5
★★★☆☆
The toys I ordered met my expectations. Unfortunately delivery times are long and my parcel arrived in a terrible state, the toy boxes themselves being damaged.
Acheteur Vérifié
purchased on 23/12/2020
Translated review
4
/5
★★★★☆
Product corresponds to the description and is delivered on time
Acheteur Vérifié
purchased on 23/12/2020
Translated review
5
/5
★★★★★
Delivery on time and in accordance with the order site to recommend without reservation
Acheteur Vérifié
purchased on 23/12/2020
Translated review
1
/5
★☆☆☆☆
Ordered december 11th and still not received 2 weeks later ta
Acheteur Vérifié
purchased on 23/12/2020
Translated review
1
/5
★☆☆☆☆
Difficult to give such an opinion but in the absence of delivery from the S° in charge (BPost) I can not give another opinion. I order and pay for a home delivery and BPost doesn't come to deliver and keeps the parcel in an agency located 1 hour from my home. Sorry for the shipper who made the wrong choice of prestata.
Acheteur Vérifié
purchased on 23/12/2020
Translated review
3
/5
★★★☆☆
Bad shipping time Bad shipping time , cost of delivery represents specail courier rate , but actual shipping time is longer than air post parcel.
Acheteur Vérifié
purchased on 23/12/2020
Translated review
Answer from 1001hobbies
Dear Mr Chenne, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
4
/5
★★★★☆
I'm afraid that you choice of couriers... I'm afraid that you choice of couriers has prevented you from getting 5 stars. My experience of them is that they don't communicate very well and fail to deliver on the scheduled date when they do communicate.
Acheteur Vérifié
purchased on 23/12/2020
Translated review
Answer from 1001hobbies
Geachte heer Mackintosh, Bedankt voor je feedback. We staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn daarom essentieel voor ons en we zijn er erg in geïnteresseerd! Tot ziens op onze website 1001 hobby's
5
/5
★★★★★
Good Service Good Service! Arrived well packaged and fast! Buyer from the UK
Acheteur Vérifié
purchased on 23/12/2020
Translated review
Answer from 1001hobbies
Dear Mr Chau, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
1
/5
★☆☆☆☆
Order not received I ordered a model kit on the 2nd December intended as a Christmas gift. The order arrived but contained a piece of heatproof glass with nothing else, certainly no model kit and not even a delivery note. I contacted customer service and 3 days later I received a response asking for photos of what I had received. I sent photos and another 4 days before I received a response advising the photos can't be opened and wishing me a happy Christmas season. I have resent the photos and received no response. I followed up with another email and almost a week later I have had no response. I paid over £50 for the kit and just want a refund now. I would not order again from this company. Mistakes happen but it's now two weeks ago since I reported the issue and I am not confident my money will be refunded.
Acheteur Vérifié
purchased on 23/12/2020
Translated review
Answer from 1001hobbies
Mr. Sury, Thank you for your comments. We insist that customer satisfaction is our priority. Our customer service will contact you as soon as possible. See you soon on our website 1001 hobbies
5
/5
★★★★★
Great service for a huge store with thousands and thousands of references.
Comprador Verificado
purchased on 23/12/2020
Translated review
5
/5
★★★★★
Very good and assembly compatible with all
Comprador Verificado
purchased on 23/12/2020
Translated review
5
/5
★★★★★
Good service and the order was received very fast and ahead of schedule despite the Christmas season. Highly recommended
Comprador Verificado
purchased on 23/12/2020
Translated review
4
/5
★★★★☆
It was just a pity that the models you didn't have in stock weren't indicated. So it took almost a month from the order (November 17) to payment by credit card and delivery... in mid-December... But you have some interesting models. In any case, I can recommend your brand without hesitation.
Acheteur Vérifié
purchased on 22/12/2020
Translated review
1
/5
★☆☆☆☆
I have received my order and I am very pleased with the service and the quality of the product. I would like to thank you for your excellent service.
Acheteur Vérifié
purchased on 22/12/2020
Translated review
5
/5
★★★★★
Very good. Fast delivery. Just a shame about the extra cost for PayPa payments.
Acheteur Vérifié
purchased on 22/12/2020
Translated review
5
/5
★★★★★
Complete and varied offer. Competitive prices. Fast delivery.
Acheteur Vérifié
purchased on 22/12/2020
Translated review
4
/5
★★★★☆
I didn't give it 5 stars because the TITANIC model is missing the decal sheet. I don't know how to do it, I've reported the problem and you haven't replied.
Acheteur Vérifié
purchased on 22/12/2020
Translated review
5
/5
★★★★★
Very reliable address. Highly recommended!
Acheteur Vérifié
purchased on 22/12/2020
Translated review
5
/5
★★★★★
Quick delivery
Acheteur Vérifié
purchased on 22/12/2020
Translated review
3
/5
★★★☆☆
I ordered on 12/4 I ordered on 12/4. On 12/15 I checked tracking and it said it should arrive that day. The next day the message changed to in transit. Tomorrow is 12/22. I still haven't received my order. All I've gotten from your company is more offers to buy things. I'm frustrated and I still don't have an answer when I'm getting my order.
Acheteur Vérifié
purchased on 22/12/2020
Translated review
Answer from 1001hobbies
Sir, Thank you for your feedback. We have sent a request for express delivery to the carrier with no guarantee that he will take delivery information on that day. Thank you for your patience, We wish you merry chrismas Best regards, customer care 1001hobbies