/5
★★★★☆
based on 36981 reviews published
★★★★☆
based on 36981 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
I placed an order on December 7 and the site gave 2-5 days as shipping time. After a week has passed I write to customer service and they tell me that the products had just arrived in their warehouse and they would be shipping shortly. The shipment is not made and after several emails I see that the order status changes from ""in processing"" to ""package in preparation"". It has been in preparation for days now. This was a Christmas present that now can never arrive in time. What a disappointment.
Acquirente Verificato
purchased on 22/12/2020
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3
/5
★★★☆☆
Parcel deposited on letterbox crumpled gift wrapping. It's costing me a lot of money for a poor service.
Acheteur Vérifié
purchased on 22/12/2020
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1
/5
★☆☆☆☆
I had ordered 4 boxes of little roman soldiers at 172. Instead I received a sailing ship at 1177 the Britannia... That's 2 times I've ordered on this site. Probably the last time. Cdlt
Acheteur Vérifié
purchased on 22/12/2020
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1
/5
★☆☆☆☆
Hello. Very poor quality Breguet 2 Ponts model with lots of black fingerprints and lack of material on some parts. Very disappointed considering the cost compared to current models. Assembly instructions are poor. I don't recommend this model and this technology, which makes it necessary to plane all the parts.
Acheteur Vérifié
purchased on 22/12/2020
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5
/5
★★★★★
Perfect shipping - very fast
Acheteur Vérifié
purchased on 22/12/2020
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5
/5
★★★★★
Fast delivery
Acheteur Vérifié
purchased on 22/12/2020
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5
/5
★★★★★
Perfect for an 8 year old boy!!!all in 1 Can't wait to see the result!
Acheteur Vérifié
purchased on 22/12/2020
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5
/5
★★★★★
Simply perfect from order to delivery
Acheteur Vérifié
purchased on 22/12/2020
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5
/5
★★★★★
Received in time very good quality I cons
Acheteur Vérifié
purchased on 22/12/2020
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5
/5
★★★★★
Very good site. Fast order and careful delivery.
Acheteur Vérifié
purchased on 22/12/2020
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1
/5
★☆☆☆☆
Product in stock at time of order 15 days later it becomes unavailable... I asked for a refund and immediately went to the store to buy an RC car, fearing I wouldn't have it for December 25. The next day I was told that there had been a computer problem and that my parcel had just been sent... I now find myself with 2 RC cars... Thank you 1001 maqu
Acheteur Vérifié
purchased on 22/12/2020
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5
/5
★★★★★
Very good product
Acheteur Vérifié
purchased on 22/12/2020
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3
/5
★★★☆☆
Only drawback: delivery time not very fast.
Acheteur Vérifié
purchased on 22/12/2020
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3
/5
★★★☆☆
I ordered on 12/4. On 12/15 I checked tracking and it said it should arrive that day. The next day the message changed to in transit. Tomorrow is 12/22. I still haven�t received my order. All I�ve gotten from your company is more offers to buy things. I�m frustrated and I still don�t have an answer when I�m getting my order.
Verified Buyer
purchased on 22/12/2020
3
/5
★★★☆☆
I ordered on 12/4 I ordered on 12/4. On 12/15 I checked tracking and it said it should arrive that day. The next day the message changed to in transit. Tomorrow is 12/22. I still haven’t received my order. All I’ve gotten from your company is more offers to buy things. I’m frustrated and I still don’t have an answer when I’m getting my order.
Verified Buyer
purchased on 22/12/2020
Answer from 1001hobbies
Sir, Thank you for your feedback. We have sent a request for express delivery to the carrier with no guarantee that he will take delivery information on that day. Thank you for your patience, We wish you merry chrismas Best regards, customer care 1001hobbies
1
/5
★☆☆☆☆
Slow, inefficient and embarrassing service. Almost a month waiting for news of my order and they only contacted me when I opened the lawsuit on PayPal! In the meantime the package had not even been prepared. They charge you the money instantly and you have to wait at least 14 days to get it back. It is a store unable to cope with the demand both for lack of stock and inoperability when it comes to managing orders. I do not recommend it and I invite any potential buyer to look at any other store before buying from them.
Comprador Verificado
purchased on 22/12/2020
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5
/5
★★★★★
A different product that I have not found in conventional stores.
Comprador Verificado
purchased on 22/12/2020
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1
/5
★☆☆☆☆
Let's remember: I placed an order on November 4. On November 25 it is pre-registered at the post office pending to be taken to the post office for delivery. Today is Dec 8 (more than 1 month after placing the order) and it is still pending to be taken to post office for distribution. Reply from 1001 hobbies Dec 8 2020 Hello Thank you for your email. Please be informed that our bindery service will get back to you as soon as possible. We look forward to hearing from you Customer Service 1001 hobbies I get a phone call on Dec 9 from a girl who must be from Eastern Europe who speaks and understands Spanish regularly and whom I can barely understand. She asks me if I want to reorder and I say yes. That same afternoon I receive an email that says "Reference number: COBI-21076 is not available so I have generated a credit note of 1999 euros valid for 1 year and usable once". Annoyed by the non-return of the money and for acting for the second time in the future and to run with shipping costs and to suffer again all this bad experience I answer with another mail in which I ask for the return of the 1999 euros or to change it for another article of the same value. On December 10 I receive another email confirming that the new order has been modified with the new article. On December 15 I send another email due to the lack of news and with the loss of confidence in the good work of this company whose website says "shipping between 5-7 days" to complain about the delay and "hurry". In the order history I see that only one item out of six that I ordered is in stock and the rest is "in process". On December 22 I receive this email: "You have ordered products with a long lead time as indicated on the product pages and in your basket summary of the""Ships in 2 to 4 weeks". We have estimated the delivery of your package between January 7th and 8th. Thank you for your understanding. See you soon." In other words, I place an order on NOVEMBER 4th to be delivered the following week approximately, and on December 22nd they lie to me with the "2 to 4 weeks" that now appears on their website to justify I suppose their nefarious management of orders. And I can no longer see the history of my orders. Well, it seems that I have to be annoyed. I totally discourage the purchase with this company as any other will surely do much better. I got carried away by some positive opinions and everyone gives their opinion as they see fit, but it's like playing Russian roulette and in that game there is nothing good to win. It is better to look for
Comprador Verificado
purchased on 22/12/2020
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4
/5
★★★★☆
Good service not the fastest but correct
Comprador Verificado
purchased on 22/12/2020
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2
/5
★★☆☆☆
To be honest I have no idea yet if I am satisfied I have not received anything yet
Geverifieerde Koper
purchased on 22/12/2020
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4
/5
★★★★☆
Everything was delivered correctly and on time
Geverifieerde Koper
purchased on 22/12/2020
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5
/5
★★★★★
Quickly delivered and well packed
Geverifieerde Koper
purchased on 22/12/2020
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3
/5
★★★☆☆
Cols et contenu correspond a mes attentes sauf une refèrence réglèe financièrement et non recu mais en cours de régulation. bonne fête de fin d
Acheteur Vérifié
purchased on 21/12/2020
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5
/5
★★★★★
To follow in use
Acheteur Vérifié
purchased on 21/12/2020
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5
/5
★★★★★
FAST AND EFFICIENT
Acheteur Vérifié
purchased on 21/12/2020
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5
/5
★★★★★
Aires detail sets When no one else has what your looking for, 1001 hobbies does.
Acheteur Vérifié
purchased on 21/12/2020
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Answer from 1001hobbies
Dear Mr Sanchez, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
4
/5
★★★★☆
Everything was fine except that it took longer than expected.
Comprador Verificado
purchased on 21/12/2020
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5
/5
★★★★★
Very good service.
Comprador Verificado
purchased on 21/12/2020
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4
/5
★★★★☆
I placed an order and it was delayed because of a product that they did not have in stock, it would be interesting to know this before shipment to be able to decide whether to wait for that product or prefer to receive the rest of the products to you.
Comprador Verificado
purchased on 21/12/2020
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5
/5
★★★★★
Good service and quality
Geverifieerde Koper
purchased on 21/12/2020
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