English 
C
Rating: 1 out of 5
Hi a month ago I placed and paid for the order. I am still without the product and I need help...
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
C
Rating: 1 out of 5
I will be able to give my opinion when I receive it because I have been waiting more than a month for it.
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V
Rating: 5 out of 5
1001 model kits did me proud with getting my Varyag to me, especially in the current circumstances. Their service was great, and I will be using them again.
V
Rating: 5 out of 5
Ordered trumpeter cv-10 on 4th May 2020 item shipped on 14th received well packaged item on 27th.Great service in these unprecedented times.
V
Rating: 5 out of 5
EXCELLENT!! Just wish 1001 ModelKits would open a store here in the USA????As well!! Huge selection and easy to find what you need on the web site.A+++++
V
Rating: 4 out of 5
This site masquerades as a UK trader when it is actually French. Not that I object to them being French. Someone has to be. But I go on line in search of UK traders and I resent these sort of traps being set. For the time being it does not matter so much in terms of customs tariffs but from 2021 it presumably will. so caveat emptor. Also their emails contain links that are not live and when you do get on their website and enter their given details in the tracking box it still does not work.
V
Rating: 5 out of 5
EXCELLENT! EXCELLENT!! Just wish 1001 ModelKits would open a store here in the USA????As well!! Huge selection and easy to find what you need on the web site.A+++++
Response from 1001hobbies
Dear Greg Heil, Thank you for your opinion. Customer satisfaction is our priority. Your comment and your suggestion are essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. See you soon on the 1001 Modelkits
V
Rating: 5 out of 5
Greatbuy and speedy delivery. Greatbuy and speedy delivery. Would buy again
Response from 1001hobbies
Dear Roy Pie, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. See you soon on the 1001 hobbies site.
V
Rating: 5 out of 5
Ordered trumpeter cv-10 on 4th May… Ordered trumpeter cv-10 on 4th May 2020, item shipped on 14th, received well packaged item on 27th.Great service in these unprecedented times.
A
Rating: 5 out of 5
Fast shipping perfect packaging! Everything ok
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C
Rating: 5 out of 5
Magnificent service
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C
Rating: 1 out of 5
I have not received my order
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V
Rating: 5 out of 5
Very pleased with the service and kept me up to date with the delivery lead times which were delayed because of Covid-19
V
Rating: 1 out of 5
I felt i was deceived by the Company not stating that they are based in France. Your communication skills are poor and so is your delivery speed.4 weeks for delivery. I will not be using again
V
Rating: 5 out of 5
They have a good range of models at pretty good prices. Delivery from France to the UK, especially during the pandemic, has been swift and at the beginning rather than at the end of the promised period. All items delivered intact and undamaged. No problems with this company.
V
Rating: 3 out of 5
One of the best on line hobby stores I have ever used. Even with all that's going on today I Received my orders in a timely manner with NO issues. Keep up the good work.
V
Rating: 2 out of 5
Wrong rocket model delivered. I had ordered the German mission model rocket. French mission was delivered. The plastic bag with the components is torn open. Not a good service.
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V
Rating: 5 out of 5
One of the best on line hobby stores I… One of the best on line hobby stores I have ever used. Even with all that's going on today I Received my orders in a timely manner with NO issues. Keep up the good work.
A
Rating: 5 out of 5
this 1 350"" hoby boss dunkerque battleship""....recu yesterday is superb a blank assembly has already been tested....c is clean without burrs the photo cuts that are with extra fine.... .coque monté c'est une pièce de 640mm je visualise deja une superbe maquette au tarif pluto bien placé (si l'on prend exemp"""IJN fugimi"""" MERCI
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A
Rating: 5 out of 5
Well packaged products. Fast delivery times. Suitable payment methods. Wide variety of well photographed products. A serious specialist company. We highly recommend it my
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A
Rating: 1 out of 5
It's been almost 1 month since I placed my order and I haven't heard anything. I fully understand that there is a delay due to Covid19, but the least you can do is keep the customer regularly informed of developments. Unfortunately this is not the case, as shown by the date of the last
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A
Rating: 5 out of 5
Quality article
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A
Rating: 1 out of 5
order without follow-up no information services or correct answer. does not care about the customer: parcel (thus 36 euros of colisimo urgent paid) in waiting of treatment since one month with a response type boat to the complaints ABUSIVE THIEF. LAMENTABLE.
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A
Rating: 5 out of 5
One of the best on line hobby stores I... One of the best on line hobby stores I have ever used. Even with all that's going on today I Received my orders in a timely manner with NO issues. Keep up the good work.
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A
Rating: 1 out of 5
Placed an order with 1001 Maquettes in France on April 20th. By MAY 26th no word no nothing so I wrote saying I no longer needed the item asking to cancel and refund. ON the 27th they write back asking if I really mean it. I reply on the 27th yes cancel and refund. I get a reply TODAY May 29th that they are so sorry but the item was supposedly shipped on the 27th. Is this good customer service? I leave it to you but I will NEVER deal with them again! Their service was MERDIQUE!!!!
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A
Rating: 5 out of 5
Perfect, thank you!
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A
Rating: 5 out of 5
Well received satisfied with my purchase in the process of assembly to see once finished ????
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A
Rating: 5 out of 5
Items meeting description. Helpful seller. Shipping on time.
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A
Rating: 4 out of 5
great service and great selection of products
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G
Rating: 4 out of 5
The order happened in a difficult period Nevertheless, I find it incomprehensible that an IBAN payment was processed only after one week Delivery and quality pri
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V
Rating: 5 out of 5
Very Good model
V
Rating: 5 out of 5
A very good experience - I ordered a kit on 17 May with some other items - Received shipment confirmation 18 May. When I was unable to use the link on the website to track the shipment I contacted them by email and received a response within 2 hours giving a link to use - which for reference was trackyourparcel.eu Everything arrived today well packed. There are quite a lot of negative reviews here - I felt I should redress the balance a little !
V
Rating: 5 out of 5
Excellent A very good experience - I ordered a kit on 17 May with some other items - Received shipment confirmation 18 May. When I was unable to use the link on the website to track the shipment I contacted them by email and received a response within 2 hours giving a link to use - which for reference was trackyourparcel.eu Everything arrived today well packed. There are quite a lot of negative reviews here - I felt I should redress the balance a little !
A
Rating: 5 out of 5
Excellent A very good experience - I ordered a kit on 17 May with some other items - Received shipment confirmation 18 May. When I was unable to use the link on the website to track the shipment I contacted them by email and received a response within 2 hours giving a link to use - which for reference was trackyourparcel.eu Everything arrived today well packed. There are quite a lot of negative reviews here - I felt I should redress the balance a little!
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A
Rating: 5 out of 5
Small model meeting my expectations delivered with great care and in a more than resona timeframe.
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A
Rating: 4 out of 5
Good site with a lot of choice in models, paintings and accessories. I had to go on the internet to find more information on the products I wanted to choose before making my choice. For my order, everything went well (delivery, parcels and items in perfect condition).
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A
Rating: 5 out of 5
Serious and reliable. Wide selection. Careful shipping
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A
Rating: 5 out of 5
No problems with the product
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A
Rating: 5 out of 5
First experience with 1001 maquettes for the purchase of a traxxas trx4 really delighted with the result very fast delivery nikel packaging I would recommend for sure
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A
Rating: 5 out of 5
I've found some models I'd been looking for a long time. And the site is a pleasure to visit
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