/5
★★★★☆
based on 36980 reviews published
★★★★☆
based on 36980 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
I ordered a puzzle on 241120 shipped on 2611 and it still has not arrived! Order Num 3BCPTJQHG.
Acquirente Verificato
purchased on 18/12/2020
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5
/5
★★★★★
Very fast and quick in shipping the item truly remarkable given the delivery time due to the Christmas season. Recommended seller!!!
Acquirente Verificato
purchased on 18/12/2020
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4
/5
★★★★☆
Not so good as a first experience because I got the wrong merchandise. But very well afterwards because after an email they acted immediately to send me the right merchandise. I will definitely buy again.
Acquirente Verificato
purchased on 18/12/2020
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3
/5
★★★☆☆
As much as in general it is a serious efficient store with good assistance over several years I have had some unpleasant surprises including lastly sending a model that was not ordered instead of one moreover of a different scale that was no longer available even though it showed up on the site. I don't know if the mishap was due to a failure to update the site in real time but I would have found it more logical to keep the money on credit for a later order rather than send a model that I was not interested in forcing me to waste time sending it back. That aside, I am pleased with the wide variety of models and the reliability of the system.
Acquirente Verificato
purchased on 18/12/2020
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1
/5
★☆☆☆☆
Ordered 2 weeks ago. It's a disaster!!! Out of 2 available items, 1 was transformed into a credit note and the other was shipped, supposedly 3 days ago. Since then my parcel is in the wild? No indication of pick-up on the Mondial Relay website. I'm not satisfied and I won't give up! Even if you can't be reached by phone or e-mail, I'd like some explanations. I don't agree with your slogan: "Our customers love us".
Acheteur Vérifié
purchased on 18/12/2020
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5
/5
★★★★★
Very fast shipping, product conforms to my expectations.
Acheteur Vérifié
purchased on 18/12/2020
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1
/5
★☆☆☆☆
I am writing again to insist that I placed an order more than a month ago and I still have not received it and I have not received any answer or solution. Here there are people who write that everything is perfect, of course it is not my case and it is not the case of many other people who write. It is unbelievable that they do
Comprador Verificado
purchased on 18/12/2020
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5
/5
★★★★★
Largest choice of models at competitive prices. Well packaged and prompt despatch and delivery. Well done 1001 models
Verified Buyer
purchased on 17/12/2020
3
/5
★★★☆☆
Package arrived with new product box already opened previously with bumped and crushed corner and broken opening tab
Acquirente Verificato
purchased on 17/12/2020
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5
/5
★★★★★
All ok shipment puzzle castorland 3000 pieces
Acquirente Verificato
purchased on 17/12/2020
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2
/5
★★☆☆☆
I placed an order that was supposed to arrive in 7-9 business days and instead took 12. Since it was an item I was supposed to decorate for Christmas each day of delay was heavy to catch up on. A meager communication came from support about the delay in restocking and this unnerved me because if you don't have the item in stock you don't sell it. If I had in fact known it was out of stock I would have purchased the same item from another retailer at a lower price where the estimated delivery time was 10 business days. Another thing: since the item has a cone shape I asked for gift wrapping (cost 2.50€) to have something more ""professional"" than what I could have done (who with packages anyway I do pretty well) and I was delivered the cone simply wrapped in a sheet of colored paper and with a scotch tape closure to say the least embarrassing. I think with a little more care and attention something better could have been done. I am not giving a star because with the purchase anyway I was given a 5€ off coupon on my next purchase. I will most likely not use it but it is still a kind thought.
Acquirente Verificato
purchased on 17/12/2020
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5
/5
★★★★★
Somewhere along the shipping path the box lid side were in contact with moisture and now pulling apart from the moisture damage. Inside contents are OK. Not sure what happened but somewhat disappointing. Even shipping lable on carton is unreadable.
Verified Buyer
purchased on 17/12/2020
4
/5
★★★★☆
Somewhere along the shipping path the… Somewhere along the shipping path the box lid side were in contact with moisture and now pulling apart from the moisture damage. Inside contents are OK. Not sure what happened, but somewhat disappointing. Even shipping lable on carton is unreadable.
Verified Buyer
purchased on 17/12/2020
Answer from 1001hobbies
Dear Mr FEDERHOFERi, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
5
/5
★★★★★
Seriousness Rapidity the item arrived packed in perfect condition very happy with the purchase sure I will repeat on future occasions this time it will be a gift and sure to enca
Comprador Verificado
purchased on 17/12/2020
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5
/5
★★★★★
Despite the disappointment of the missing product on the initial order, a good catch-up on other products delivered quickly and in accordance with the descriptions. i would recommend
Acheteur Vérifié
purchased on 17/12/2020
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1
/5
★☆☆☆☆
Don't even think about buying. I am editing a previous review because the system won't let me make another review. This is my second review of the same order. I ordered it 20 days ago I made a review 4 days ago that they answered me today telling me that customer service will contact me lie. They send you a tracking number from the post office showing that they have not delivered the package to the post office for delivery. I will continue to update every day the valuations for everyone to know.
Comprador Verificado
purchased on 17/12/2020
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5
/5
★★★★★
Fast shipping Very well packaged
Acheteur Vérifié
purchased on 17/12/2020
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1
/5
★☆☆☆☆
I am tired of not getting an answer about an order I placed on 11-15-2020. More than a month and they have not even delivered it to the post office to deliver it. Please give me my money back because if it doesn't arrive before 12-23-2020 I don't need the order anymore.
Comprador Verificado
purchased on 17/12/2020
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5
/5
★★★★★
This is the second time I've ordered from you, and I'd like to congratulate you on your speed and professionalism, especially in these difficult times, when you must be saturated with orders from poor old people like me! (even if my love of models goes back to the blessed days of the sixties..... Bonne continuation Nedeleg laouen h
Acheteur Vérifié
purchased on 17/12/2020
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5
/5
★★★★★
Everything was perfect perfect packaging fast delivery sea
Acheteur Vérifié
purchased on 17/12/2020
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5
/5
★★★★★
Quality and speed of delivery
Acheteur Vérifié
purchased on 17/12/2020
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5
/5
★★★★★
Beautiful make-up
Acheteur Vérifié
purchased on 17/12/2020
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4
/5
★★★★☆
Please .... pay attention to the delivery time.
Acheteur Vérifié
purchased on 17/12/2020
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4
/5
★★★★☆
Order very easy on the site reception of the goods the day envisaged... perfect now it does not remain any more but to see once the model my
Acheteur Vérifié
purchased on 17/12/2020
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1
/5
★☆☆☆☆
Hello The M1A1 Abrams Nato RC 172 tank ordered as a birthday present is not working. We have contacted you via your interface in order to find a solution and our message has not been returned. Please contact us to resolve the situation.
Acheteur Vérifié
purchased on 17/12/2020
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1
/5
★☆☆☆☆
Unacceptable order placed almost 2 months ago and still being processed I will no longer order on this site it's been 2 times that it's the mouis
Acheteur Vérifié
purchased on 17/12/2020
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3
/5
★★★☆☆
Delivery time long
Acheteur Vérifié
purchased on 17/12/2020
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5
/5
★★★★★
No complaints
Acheteur Vérifié
purchased on 17/12/2020
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4
/5
★★★★☆
Somewhere along the shipping path the... Somewhere along the shipping path the box lid side were in contact with moisture and now pulling apart from the moisture damage. Inside contents are OK. Not sure what happened, but somewhat disappointing. Even shipping lable on carton is unreadable.
Acheteur Vérifié
purchased on 17/12/2020
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Answer from 1001hobbies
Dear Mr FEDERHOFERi, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
5
/5
★★★★★
Fast shipping efficient service Wide assortment of material
Acquirente Verificato
purchased on 16/12/2020
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