Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 23/05/2020
The package took a little longer to arrive than expected, but everything was fine.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 23/05/2020
The material was no problem but the shipment was delayed for more than two weeks with no information about it.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 23/05/2020
After a month of waiting, the order has still not arrived, I understand that due to the exceptional situation that the country is going through, it is taking longer than expected, but the order tracking button does not work and I do not know where exactly my order is. The order was charged after 5 days.
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/05/2020
Ordered model paint on March 17 order got confirmed a day later and email 2 days later that was processed on March 18. By May 5th still nothing reply on an email they told that the order was shipped on March 26 and I should ask in 15 days again. By May 20 still nothing and now they went silent on my emails. Asked for refund now through my credit card company. Would not use it again.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 23/05/2020
Ordered model paint on March 17 Ordered model paint on March 17, order got confirmed a day later and email 2 days later that was processed on March 18. By May 5th still nothing, reply on an email they told that the order was shipped on March 26 and I should ask in 15 days again. By May 20 still nothing and now they went silent on my emails. Asked for refund now through my credit card company. Would not use it again.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/05/2020
My second announcement of dissatisfaction. Admitting that the Covid 19 was very disruptive, an order placed at the end of March, debited at the beginning of April, was refused on May 4 by the deliveryman, who noted on the unopened package. Since then, numerous emails to be reimbursed have gone unanswered, the telephone has been cut and I'm out of pocket by more than 200 euros.IT'S REALLY LAMENTABLE FROM 1001 MAQUETTES. They even asked me to take photos of my finished model for their ad and promised a refund within 15 days, letting me believe that the post office hadn't returned the package.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2020
Quick and efficient
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2020
Fast good communication I recommend model conforms to model
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2020
Excellent service
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2020
Great work and very fast shipping. Hobbies 1001 is a very serious supplier. Highly recommendable.
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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/05/2020
Ordered model paint on March 17 Ordered model paint on March 17, order got confirmed a day later and email 2 days later that was processed on March 18. By May 5th still nothing, reply on an email they told that the order was shipped on March 26 and I should ask in 15 days again. By May 20 still nothing and now they went silent on my emails. Asked for refund now through my credit card company. Would not use it again.
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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/05/2020
After ordering the model of the Honda 750 Four I received an article of deplorable quality and despite my request for exchange or compensation 1001 Maquettes turned a deaf ear, so without relief of this dispute I will not buy anything from them despite the fact that I was a clie
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A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/05/2020
Although the parquet is in good condition we have a few small problems. The paint colors don't match. The glue is dry! Not a drop
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2020
Very good service
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C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 22/05/2020
Order took a long time to arrive tel tracking very poor
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/05/2020
Considering the awkward times we are going through my parcel arrived sooner than I expected
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/05/2020
Take extra money for fast delivery then it does not come in time said. Still not got yet. Check their community section on FB page lots of people with same complaint. I will not order from here again and suggest no one does. Appear a cowboy operation. I am.appealing through PayPal for a refund.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 22/05/2020
Very unhappy customer. Take extra money for fast delivery then it does not come in time said. Still not got yet. Check their community section on FB page, lots of people with same complaint. I will not order from here again and suggest no one does. Appear a cowboy operation. I am.appealing through PayPal for a refund.
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 22/05/2020
Very satisfied. Despite the covid 19 problem and its effect on shipping I received everything (glazes and modeling colors) in a timely manner. Positive experience for me.
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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/05/2020
Very unhappy customer. Take extra money for fast delivery then it does not come in time said. Still not got yet. Check their community section on FB page, lots of people with same complaint. I will not order from here again and suggest no one does. Appear a cowboy operation. I am.appealing through PayPal for a refund.
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A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/05/2020
Good product but chronopost delivery 20 euros received 10 days after ordering
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2020
Very good 1st order on this site
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C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 22/05/2020
A real scam I placed 2 orders 09.03.2020 ref. NHJGNA48Q tracking TYPFQP200006007 in the amount of 5898 euros and another 08.03.2020 ref 46L166XBH tracking TYPFQP2200006065 FOR AN AMOUNT OF 6198 € NO ONE KNOWS ANYTHING NOR THE PACKAGE ARRIVES NOR THE REFUND OF THE AMOUNT IT IS A SCAM AND WE SHOULD ALL UNITE TO CLAIM AND AVOID THAT THEY DO NOT SCAM ANYONE M
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C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 22/05/2020
More than a month ago I placed an order and I still haven't received it. They have written me after a month and tell me that it will take another 34 weeks. Impressive
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 21/05/2020
My item was shipped 8 days ago and I have not received it yet. All I can find out is that it was shipped on the 13th. Now the 21st. I see no way to contact 1001 to ask for help and no way to further track my package . I�m just out $ for the second time on the same item. Different sellers though. Just my luck. All I want are my diff gears.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/05/2020
I am writing this to say that I am rating 1001 model kits as excellent, for the sheer variety of products and the range of scales available. The quality of your products are great and I will be ordering more kits very soon. I will not hesitate to recommend you to any of my friends. A good service such as yours is a godsend to us modelers and kit builders, in these difficult times. Your website and your services are greatly appreciated, so please keep up the great work. Yours sincerely, William.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 21/05/2020
This website helped me out alot when I was finding paint for my model lorrie. And the post was good aswell regarding the problem we are in.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 21/05/2020
My item was shipped 8 days ago and I… My item was shipped 8 days ago and I have not received it yet. All I can find out is that it was shipped on the 13th. Now the 21st. I see no way to contact 1001 to ask for help and no way to further track my package . I’m just out $ for the second time on the same item. Different sellers though. Just my luck. All I want are my diff gears.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2020
Deadline met. Huge choice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2020
parcel arrived with delay but I think that the post office is responsible for this delay. cordialemen
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2020
product conforms delay a little long but this is not your fault voucher problem solved very quickly by your team
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2020
Fast delivery and compliant products.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/05/2020
My item was shipped 8 days ago and I... My item was shipped 8 days ago and I have not received it yet. All I can find out is that it was shipped on the 13th. Now the 21st. I see no way to contact 1001 to ask for help and no way to further track my package . I'm just out $ for the second time on the same item. Different sellers though. Just my luck. All I want are my diff gears.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/05/2020
everything arrived as expected
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C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 21/05/2020
Very poor service, practically a scam. I placed an order last April 24 and today 27 days later I am still waiting for them to send it to me despite my constant complaints. They claim to be out of stock of two items but despite having accepted their offer of a credit note (they do not refund the money) I still have not received the rest of the products I bought and paid for.
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G
Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 20/05/2020
But who delivered it orderedou Not to the addressee Strange?
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 20/05/2020
Relevant information required for customs clearance in Switzerland was forgotten. This extended the delivery time by weeks.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 20/05/2020
Everything is fine, very nice model, great price and excellent communication.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 20/05/2020
Model ""fanatic"" if I can call it that ... I'm talking about an Audi R8 ... Challenging assembly ... So it takes passion and dedication ... What to say really nice!
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 20/05/2020
Although the situation is understandable, it has been a bit slow.
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