/5
★★★★☆
based on 37459 reviews published
★★★★☆
based on 37459 reviews published
Latest customer reviews
3
/5
★★★☆☆
Great customer service helpfulness regarding info on the mishap since Order placed on 2911 and package received on 3012.
Acquirente Verificato
purchased on 30/12/2020
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2
/5
★★☆☆☆
Paid extra $25 for expedited shipping. Has been two weeks since purchase still no item that was paid and ordered. This company is garbage responds in French and takes way too long to respond on inquires. Don�t waste your time or money they are awful.
Verified Buyer
purchased on 30/12/2020
5
/5
★★★★★
I booked a product well before Christmas..7.12.20. It was in stock! I then received an email about to be delivered with tracking not available for 48 hours on 18.12.20which never got beyond expecting..then suddenly after Christmas another email saying was delivered 29th December. Will never use this company again. Very very disappointed. All communications when I could get them in French.
Verified Buyer
purchased on 30/12/2020
5
/5
★★★★★
Although the website is not the easiest to navigate 1001 Modelkits has some hard to find kits and aftermarket supplies that are not found in most online hobby stores. For this reason I usually check other websites first.
Verified Buyer
purchased on 30/12/2020
5
/5
★★★★★
I ordered the detail set for Saab J-35F Draken scale 1:48. The delivery was made to Austria within a week - despite Christmas. I have also been kept informed about the progress of the delivery. Great service. I will order again.
Verifizierter Käufer
purchased on 30/12/2020
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5
/5
★★★★★
Dear Sirs the goods delivered to me are in excellent condition the information on the delivery process informed me extremely satisfactorily and thank you !!! I look forward to another order and successful cooperation !!!
Verifizierter Käufer
purchased on 30/12/2020
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5
/5
★★★★★
The models arrived in good condition, and there was no shortage of Christmas presents for my father. He was more than
Acheteur Vérifié
purchased on 30/12/2020
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5
/5
★★★★★
Beautiful, large, precise and very complete model
Acheteur Vérifié
purchased on 30/12/2020
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5
/5
★★★★★
Product as described and fast shipping
Acheteur Vérifié
purchased on 30/12/2020
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1
/5
★☆☆☆☆
I still haven't received the comma
Acheteur Vérifié
purchased on 30/12/2020
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1
/5
★☆☆☆☆
Bought wooden puzzle on 1712 with guaranteed delivery for 2412 Maxi and therefore the assurance of having a gift for Christmas for my son. Delivered by parcel relay on..2812. So no gift for Christmas. Battle to get someone on the phone ( 2312 ) only to tell me that it's not their fault it's Chronopost. Insisting that it should normally be delivered on time, I wait in vain. The saddest thing, on top of the fact that my son didn't get his present, is that they charge you a delivery guarantee surcharge of nearly 15€ for nothing and with no refund. ""sorry"" IT. The human side and understanding would have been a plus by refunding unnecessary costs. Or a voice to say sorry...to no avail and this since
Acheteur Vérifié
purchased on 30/12/2020
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5
/5
★★★★★
Impeccable ordering and follow-up
Acheteur Vérifié
purchased on 30/12/2020
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1
/5
★☆☆☆☆
Their mock-up description page was wrong and after complaint no plan to correct it is announced as to trap subsequent customers. And the claims management is unclear and not explicit, looking like an additional scam.
Acheteur Vérifié
purchased on 30/12/2020
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5
/5
★★★★★
Perfect. Easy navigation on the site, order shipped very quickly within the agreed time (yet just a few days before Christmas). Very satisfied
Acheteur Vérifié
purchased on 30/12/2020
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3
/5
★★★☆☆
A big delay in the dispatch of the package during the festive period (order placed on the 12th and dispatched on the 21st for a product in stock), so it arrived after Christmas and in slightly fragile packaging. Fortunately, nothing was broken or lost, and the recipient no longer believes in Santa Claus.
Acheteur Vérifié
purchased on 30/12/2020
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1
/5
★☆☆☆☆
Not happy I booked a product well before Christmas..7.12.20. It was in stock! I then received an email about to be delivered with tracking not available for 48 hours on 18.12.20which never got beyond expecting..then suddenly after Christmas another email saying was delivered 29th December. Will never use this company again. Very very disappointed. All communications, when I could get them in French.
Acheteur Vérifié
purchased on 30/12/2020
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5
/5
★★★★★
Received very quickly, correctly packaged...the model chosen from a very wide range of products is perfect.
Acheteur Vérifié
purchased on 30/12/2020
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3
/5
★★★☆☆
Nice item, but the parts are not cut properly, which is a shame. Very difficult to build.
Acheteur Vérifié
purchased on 30/12/2020
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5
/5
★★★★★
Merci c'est pas parfait
Acheteur Vérifié
purchased on 30/12/2020
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5
/5
★★★★★
I am very satisfied
Acheteur Vérifié
purchased on 30/12/2020
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5
/5
★★★★★
Meets my expectations product and distribution
Acheteur Vérifié
purchased on 30/12/2020
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4
/5
★★★★☆
Despite the rush everything delivered neatly on time Very satisfied!
Geverifieerde Koper
purchased on 30/12/2020
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5
/5
★★★★★
Neat and well handled of the delay I am also neatly informed I am very satisfied
Geverifieerde Koper
purchased on 30/12/2020
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4
/5
★★★★☆
Treasure Hunt Although the website is not the easiest to navigate, 1001 Modelkits has some hard to find kits and aftermarket supplies that are not found in most online hobby stores. For this reason, I usually check other websites first.
Verified Buyer
purchased on 30/12/2020
Answer from 1001hobbies
Dear Mr Steinke, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
4
/5
★★★★☆
Delayed delivery.
Comprador Verificado
purchased on 30/12/2020
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5
/5
★★★★★
Very good service.
Comprador Verificado
purchased on 30/12/2020
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1
/5
★☆☆☆☆
Don’t waste your money, chances are you won’t ever receive purchased items Paid extra $25 for expedited shipping. Has been two weeks since purchase, still no item that was paid and ordered. This company is garbage , responds in French , and takes way too long to respond on inquires. Don’t waste your time or money , they are awful.
Verified Buyer
purchased on 30/12/2020
Answer from 1001hobbies
Good morning Mr. Nauert, Thank you for your feedback. We apologize and understand your impatience. Our carrier informs us that he has delivered the package? Did you receive it? We will get back to you as soon as possible. Happy new years
1
/5
★☆☆☆☆
Not happy I booked a product well before Christmas..7.12.20. It was in stock! I then received an email about to be delivered with tracking not available for 48 hours on 18.12.20which never got beyond expecting..then suddenly after Christmas another email saying was delivered 29th December. Will never use this company again. Very very disappointed. All communications, when I could get them in French.
Verified Buyer
purchased on 30/12/2020
1
/5
★☆☆☆☆
You sent me the wrong order You sent me the wrong order
Acheteur Vérifié
purchased on 29/12/2020
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Answer from 1001hobbies
Dear Whitney Thank you for your comment. We inform you that the parcel is in corus of delivery. Customer service will get back to you as soon as possible. We deplore this situation Yours sincerely, Customer care 1001hobbies.
1
/5
★☆☆☆☆
Still waiting I paid roughly $50 for a model plane and another $45 to have it expedited shipping to arrive between December 21 - December 24th before Christmas. Also included in the $45 shipping was a tracking number. Unfortunately the tracking company was only in French so so couldn't understand it. It is December 29th and I still haven't received the model. My uncle also Ordered the same model and he is experiencing the same thing. All it says on your website is December 21st your package arrived in your country. Nothing else. I am so disappointed. This Was the model planes my uncle and father flew in Vietnam and I was so excited to get it for him. I don't even know if it's still coming or if I lost my money. I choose your company because of all the good reviews.
Acheteur Vérifié
purchased on 29/12/2020
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Answer from 1001hobbies
Mr Reilly Thank you for your comment. We inform you that the parcel is in corus of delivery. Customer service will get back to you as soon as possible. We deplore this situation Yours sincerely, Customer care 1001hobbies.