/5
★★★★☆
based on 37056 reviews published
★★★★☆
based on 37056 reviews published
Latest customer reviews
5
/5
★★★★★
Well
Bernard M.
purchased on 15/11/2024
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4
/5
★★★★☆
Shipment a little longer than competitors: obviously they don't have much stock.
Michel L.
purchased on 11/11/2024
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Answer from 1001hobbies
We apologize for the longer-than-expected delay. We understand that this can be frustrating. We are constantly working to improve our delivery times and inventory management. Thank you for your patience and understanding. Please do not hesitate to contact us if you have any questions or specific requirements regarding your order.
3
/5
★★★☆☆
Site,ok .packaging for the article it contained, worthless more attention to this please.rest good.
Hub R.
purchased on 11/11/2024
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Answer from 1001hobbies
Thank you for your feedback. We are pleased that you are happy with the site and the product, but we note your comment about the packaging. We apologize for this experience and will take steps to improve the quality of packaging to ensure that all items arrive in the best possible condition. Thank you for your understanding and constructive feedback.
3
/5
★★★☆☆
It's hard to get a product exchanged.
Pierre S.
purchased on 16/10/2024
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Answer from 1001hobbies
We are sorry that you have encountered difficulties in exchanging a product. Your satisfaction is important to us, and we are committed to facilitating this process. Please do not hesitate to contact us again, and we will do our best to resolve the problem quickly.
5
/5
★★★★★
Excellent customer relations: Thanks to the person who contacted me by phone to offer me 2 free shipments, as one of the products was likely to arrive later (my fault, I hadn't read the message when ordering). In the end, they offered to replace the missing product with one that was a few euros more expensive, for the original price! 1001 hobbies is now at the top of my suppliers list, and I'm already planning my next order.
Jean-yves G.
purchased on 14/11/2024
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Answer from 1001hobbies
Thank you very much for your review! We are delighted that your experience was positive and that our customer service was able to meet your expectations. We do our utmost to ensure that every order goes smoothly. See you soon for your next order!
4
/5
★★★★☆
In general, everything is fine
Esteban B.
purchased on 12/11/2024
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Answer from 1001hobbies
Thank you for your comments. We are glad that everything went well overall. If you need anything for a future order, please don't hesitate to contact us!
5
/5
★★★★★
More expensive than other sites, but models not found everywhere, otherwise received on time, well packaged, perfect.
Juan M.
purchased on 16/11/2024
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Answer from 1001hobbies
Thank you for your feedback! We do our best to offer a unique selection and quality service. Don't hesitate to come back for your next purchases!
5
/5
★★★★★
Everything arrived well and fast my rating is very good.
Fernanda F.
purchased on 09/11/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback ! We are glad to know that everything arrived well and quickly. We hope to see you again very soon pour de nouvelles commandes !
5
/5
★★★★★
It's very good
Gilbert P.
purchased on 12/11/2024
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Answer from 1001hobbies
Thank you very much for your positive review! Don't hesitate to come back if you need anything. See you soon!
4
/5
★★★★☆
Fine
Marco H.
purchased on 25/10/2024
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Answer from 1001hobbies
️
2
/5
★★☆☆☆
Received one item after three weeks. Second item Citroen 2 cv Charleston not available and also not supplemented After weeks message from France:Available again or return the cost price I chose the latter and received money back.Meanwhile bought the intended item elsewhere.Email and Phone in the Netherlands not reachable.Bad business Pity .
O V.
purchased on 13/10/2024
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Answer from 1001hobbies
Thank you very much for your feedback. We are sorry to hear that you had this bad experience with your order. We fully understand your frustration with the incomplete delivery and difficulties in obtaining information. Our apologies for the inconvenience. We will take your feedback on board to improve our service in the future. Thank you for taking the time to share your feedback.
4
/5
★★★★☆
The delivery took longer than expected and my address was not given correctly but the support was able to solve the problem in time and the package arrived undamaged so everything was great except for the delivery time.
Tom N.
purchased on 13/10/2024
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Answer from 1001hobbies
I am sorry to hear that there was a delay in delivery and an address error. However, I am pleased that the support team was able to solve the problem quickly and that the parcel arrived undamaged. We will continue to work on improving delivery times. Thank you for your understanding and patience!
4
/5
★★★★☆
Quite satisfied!
Efflam M.
purchased on 16/11/2024
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Answer from 1001hobbies
Thank you for your feedback! We're glad you're satisfied. If you have any suggestions or questions, please let us know. We hope to see you soon!
5
/5
★★★★★
Very serious and professional site. Large selection of items
Franck D.
purchased on 12/11/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We're delighted that you're satisfied with our site. Don't hesitate to come back for future purchases, we're always happy to help.
1
/5
★☆☆☆☆
Good evening, I ordered a 1/10 Ferrari Tamiya body and I received something else, a game box.
Chartier F.
purchased on 20/11/2024
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Answer from 1001hobbies
We apologize for the inconvenience concerning your order. It seems that there was a preparation error. We will do our best to resolve this quickly and send you the correct body. Thank you for your patience and understanding.
1
/5
★☆☆☆☆
The package was open
Lilia M.
purchased on 11/11/2024
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Answer from 1001hobbies
We're sorry to hear that your package arrived open. This does not reflect the quality of service we strive to provide.
5
/5
★★★★★
Very good! Very friendly delivery person
Chantal G.
purchased on 20/11/2024
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Answer from 1001hobbies
Thank you for your positive review! We are delighted that the delivery went well and that the service lived up to your expectations. See you soon for new orders!
5
/5
★★★★★
Impeccable Bonne continuation!
Guillaume D.
purchased on 21/11/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We wish you all the best for the future and look forward to serving you again soon!
5
/5
★★★★★
Satisfied with fast delivery and sturdy packaging !
Philip B.
purchased on 12/11/2024
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Answer from 1001hobbies
Thank you for your review! Glad to hear you're pleased with the quick delivery and sturdy packaging. We do our best to provide the best service possible!
3
/5
★★★☆☆
Website is fine
Paul D.
purchased on 21/10/2024
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Answer from 1001hobbies
Thank you so much for your feedback! We're glad you love the website. If you have any suggestions or need help, feel free to let us know!
5
/5
★★★★★
Quality product!
Ece D.
purchased on 03/11/2024
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Answer from 1001hobbies
Thank you for your feedback! We're glad you're satisfied with the quality of the product. If you need anything else, feel free to reach out!
5
/5
★★★★★
What to say quick delivery , product as ordered all very well.
Sergio T.
purchased on 07/11/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We are glad that everything lived up to expectations. See you soon for new purchases!
1
/5
★☆☆☆☆
PLEASE DO NOT BUY HERE! My experience was disastrous, please do not buy here, they have terrible customer service and do not allow you to cancel orders. My order took months to arrive. when I tried to contact them by phone to ask for updates on my order they asked me to be patient as we had a mutual commitment, after weeks of not knowing anything I tried to cancel my order due to this situation and my calls went unanswered and my emails took almost a week to be answered. They would not let me cancel my order and sent me a very poorly packaged package with damage to the product boxes.
Felipe V.
purchased on 28/08/2024
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Answer from 1001hobbies
We are really sorry to hear about your negative experience. We understand how frustrating it must be when there are delays. We take your feedback seriously and will look into the issues you have raised to improve our service.
5
/5
★★★★★
Delivered on time. Undamaged parcel. Perfect
Georges G.
purchased on 17/11/2024
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Answer from 1001hobbies
Thank you for your feedback! We are delighted that your order was delivered on time and in perfect condition. We look forward to serving you again!
5
/5
★★★★★
Very good site with a multitude of references to please or please yourself, well packaged product and delivery within a reasonable time. I HIGHLY RECOMMEND
Alain G.
purchased on 12/11/2024
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Answer from 1001hobbies
Thank you for your enthusiastic feedback! We are delighted that you liked the variety of our references, the quality of the packaging and the delivery times. Your recommendation is our best reward. See you soon for new pleasures!
2
/5
★★☆☆☆
When ordering, I always check if there's stock so as not to be bothered by third parties, otherwise I don't order. This time I've been taken for a ride, you only buy and sell, it's a real shame.
Thanks anyway, but it's far from square.
Simon B.
purchased on 30/10/2024
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Answer from 1001hobbies
We are sorry for this experience although we do our best to indicate availability in real time. We take your comment to heart and will increase our transparency in this area. Thank you for your feedback, it helps us to improve.
2
/5
★★☆☆☆
Another order that takes over a month to arrive...
Philippe D.
purchased on 29/10/2024
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Answer from 1001hobbies
We apologize for the excessive delay. We understand how frustrating this can be and will analyze your order to identify the causes of the delay. Please do not hesitate to contact our customer service team for any updates or assistance. We are doing our best to improve our logistics and thank you for your patience.
5
/5
★★★★★
Perfect
Bruno F.
purchased on 14/11/2024
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Answer from 1001hobbies
Thank you for your positive feedback!
5
/5
★★★★★
It is not the first order I make, always on time and everything in order congratulations
Denis R.
purchased on 09/11/2024
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Answer from 1001hobbies
Thank you for your trust and compliments! We are happy to know that you continue to choose our services with satisfaction. See you soon for your next order!
5
/5
★★★★★
Ordered this way and delivered quickly
Jan A.
purchased on 28/10/2024
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Answer from 1001hobbies
Thank you for your feedback! We are glad that the order was delivered quickly and without any problems. See you soon for another shopping experience!