/5
★★★★☆
based on 36828 reviews published
★★★★☆
based on 36828 reviews published
Latest customer reviews
5
/5
★★★★★
Shipment on time and packaging appropriate to the contents
Pietro S.
purchased on 20/10/2024
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Answer from 1001hobbies
Thank you for your feedback! We are glad that the shipment was on time and the packaging was adequate. We hope to see you again soon for your next purchases!
5
/5
★★★★★
Fine
Guy M.
purchased on 29/10/2024
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Answer from 1001hobbies
Thanks for your feedback! I'm glad everything's fine! See you soon!
5
/5
★★★★★
Super reliable. Of course the shipping was very long, but it was clearly communicated why. I am really very satisfied.
Heiko R.
purchased on 25/09/2024
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Answer from 1001hobbies
Thank you for your patience and understanding! We are pleased to hear that the communication was transparent and that you are satisfied with our service. We are constantly working to improve our service and look forward to welcoming you back!
5
/5
★★★★★
Very well
Bruno B.
purchased on 15/10/2024
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Answer from 1001hobbies
Thank you very much! We're delighted that everything is going so well! See you soon for your next orders!
5
/5
★★★★★
Very wide choice. Sharp prices and quick response and delivery.
Noël N.
purchased on 25/10/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We're glad you found a wide selection at attractive prices, as well as quick response and efficient delivery. We hope to see you soon for your next orders!
5
/5
★★★★★
I am very satisfied with the whole process from ordering to delivery, it was a lot of fun
Karl-werner S.
purchased on 23/09/2024
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Answer from 1001hobbies
Thank you so much for your great feedback! We are very happy to hear that you are satisfied and enjoyed the whole ordering and delivery process! We look forward to welcoming you back soon!
5
/5
★★★★★
Fast delivery and top quality game
Rémy B.
purchased on 26/10/2024
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Answer from 1001hobbies
Thank you so much for your feedback! We're delighted that delivery was quick and that you like the game! See you soon for more gaming adventures!
5
/5
★★★★★
All good and the delivery with Correos perfect and fast. Thank you.
Pablo A.
purchased on 16/10/2024
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Answer from 1001hobbies
Thank you for your comment! We are glad to hear that everything went well and that the delivery with Correos was fast and perfect, we hope to see you again soon!
5
/5
★★★★★
As usual great service and delivery was 5 days earlier than expected
John B.
purchased on 19/10/2024
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Answer from 1001hobbies
Thank you so much for your kind words! We're thrilled to hear that you had a great experience and that your delivery arrived 5 days earlier than expected! We look forward to serving you again soon!
4
/5
★★★★☆
Two items out of three have arrived. Waited a very long time (3 months) for the order to be restocked but there are none left. T.T But well it's refunded. :-]
Vincent L.
purchased on 07/07/2024
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Answer from 1001hobbies
Thank you for your feedback! We're sorry to hear that your order took so long and that some items were out of stock. However, we are pleased that the refund has been processed. If you need any further assistance or would like to order any other items, please do not hesitate to contact us. We hope to see you soon!
3
/5
★★★☆☆
Correct opinion, I was delivered at the estimated date, Small drawback, it is the box of the sandblaster which was in the box of the model, which necessarily has a consequent weight and had to this moved, has I hope nothing broken but has detached more parts of model. To have if I will be able to go until the end of this adventure.
Romain B.
purchased on 25/10/2024
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Answer from 1001hobbies
Thank you for your feedback! We are pleased that you were delivered on the estimated date. We are sorry to hear that the sandblaster box may have caused some inconvenience. We hope all your model parts are intact. If you need any help with this adventure, please don't hesitate to contact us. We're here to help!
5
/5
★★★★★
Fast delivery, well packaged, everything spotless thank you 1001 hobbies
Didier R.
purchased on 20/10/2024
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Answer from 1001hobbies
Thanks so much for the great feedback! We're delighted that the delivery was quick and that everything was well packaged! See you soon at 1001 Hobbies for more orders!
4
/5
★★★★☆
Compliant product To be seen during installation Delivery cost to be optimized
Philippe C.
purchased on 19/10/2024
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Answer from 1001hobbies
Thank you for your feedback! We're delighted that the product complies. We'll take note of your remark about the delivery cost to optimize it in the future. Don't hesitate to come back to us after the installation to give us your opinion! See you soon!
2
/5
★★☆☆☆
It's a pity that there are no instructions in French. The codes used (numbers, dotted lines) are not self-explanatory (as they are in a foreign language), nor are the assembly instructions, making the model difficult to assemble. I certainly wouldn't order a more complex model, as it would be very difficult to assemble without instructions in French.
Jean-luc I.
purchased on 12/10/2024
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Answer from 1001hobbies
Thank you for your feedback! Indeed, for some products like the ones you ordered, the instructions are only available in other languages. We understand that this complicates assembly, and we're taking your comment into account as we work with our suppliers to improve this point. Please don't hesitate to contact us if you need any further assistance!
1
/5
★☆☆☆☆
Catastrophic delivery due to poor packaging and broken glass bottles, refund still awaiting a missing product. And waiting for full compensation for the order.
Joris P.
purchased on 12/10/2024
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Answer from 1001hobbies
We are very sorry to hear that your delivery experience was catastrophic with broken bottles. We take your request very seriously and can assure you that it has been addressed. We are actively working to resolve this situation and your request has been taken into account. Thank you for your patience and understanding.
5
/5
★★★★★
Very satisfied
Patrick J.
purchased on 23/10/2024
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Answer from 1001hobbies
Thank you very much! We're delighted that you're so satisfied! See you soon for new orders!
5
/5
★★★★★
Very professional site, the people are very attentive. Frankly, I recommend the customer service and the products.
Philippe B.
purchased on 29/10/2024
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Answer from 1001hobbies
Thank you so much for your comment! We are delighted that you appreciate our professionalism and attentiveness. Your recommendation for our customer service and our products means a lot to us. See you soon!
5
/5
★★★★★
I'm very pleased with the delivery, it was always on time and even earlier than expected.
David L.
purchased on 29/10/2024
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Answer from 1001hobbies
Thank you so much for your positive feedback! We're delighted that deadlines have always been met, and even beaten! See you soon for more orders!
5
/5
★★★★★
Very good follow-up and delivery of my order!
Geoff B.
purchased on 16/10/2024
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Answer from 1001hobbies
Thank you so much for your positive feedback! We are happy to hear that you had an excellent experience tracking and delivering your order. See you soon for your next purchases!
5
/5
★★★★★
Excellent service. Product arrived in a timely manner
Otto K.
purchased on 10/10/2024
Answer from 1001hobbies
Thank you so much for your kind words! We're delighted to hear that you experienced excellent service and that your product arrived on time. We can't wait to assist you again in the future!
5
/5
★★★★★
Lots of great models that you won't find anywhere else. Delivery takes a while, but is basically okay. The packaging is definitely neat. I will definitely buy from here again.
Ralf K.
purchased on 13/10/2024
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Answer from 1001hobbies
Thank you for your positive feedback! We are pleased that you have found a large selection of models and that you are satisfied with the packaging. We are always working to optimize delivery times and are pleased that you would like to visit us again! See you next time!
2
/5
★★☆☆☆
I paid for a home delivery and not as it happened I went to a relay served by mondial relais. I will never order from you again. it's a matter of principle.
Michel G.
purchased on 22/10/2024
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Answer from 1001hobbies
Thank you for your feedback, and we're sorry for the experience. Colis Privé is indeed our home delivery option. For your next order, you can also choose Mondial Relay if that suits you better. We hope to be able to satisfy you fully in the future!
4
/5
★★★★☆
As for the order itself, no problem. However, one of the ordered models, the LATECOERE 298 of the Special Hobby brand, is of very bad quality, the plastic molding is very poor, with many burrs, without numbering, without precise indications of its location, etc.
Guillermo D.
purchased on 18/10/2024
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Answer from 1001hobbies
We would like to thank you for your comments. We are glad to hear that there were no problems with the order in general, but we regret that the quality of Special Hobby's LATECOERE 298 model did not live up to your expectations. We have taken your comments about the molds and lack of instructions into consideration. Thank you for sharing and if you need help or have any other concerns, please don't hesitate to contact us, we are here to help!
5
/5
★★★★★
Perfect and accurate
Marco C.
purchased on 11/10/2024
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Answer from 1001hobbies
Thank you very much!!! We are happy to know that you consider us perfect and accurate! We look forward to your next purchases!
5
/5
★★★★★
Good communication and fast shipping
Mike H.
purchased on 27/10/2024
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Answer from 1001hobbies
Thank you so much for your feedback! We're delighted that communication was good and that shipping was quick! See you soon for your next orders!
4
/5
★★★★☆
Great packaging, pretty fast shipping
Massimiliano F.
purchased on 14/10/2024
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Answer from 1001hobbies
Thank you for your review! We are happy that the packaging was great and the shipping was fast. We look forward to your next purchases!
2
/5
★★☆☆☆
My orders became a huge mess! The order is still not complete!
Ronny G.
purchased on 29/09/2024
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Answer from 1001hobbies
We are sorry to hear that there has been an inconvenience with your order. One order is still being processed and we are doing everything we can to obtain the missing products as quickly as possible. Thank you for your patience and understanding!
5
/5
★★★★★
.......
Bruno V.
purchased on 20/10/2024
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4
/5
★★★★☆
Good, no problems to report, except for a slightly long delivery date.
Thierry P.
purchased on 07/09/2024
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Answer from 1001hobbies
Thank you for your feedback! We're happy that everything went well, despite the sometimes long delivery times. We'll do our best to make the best of it! See you soon for new orders!
5
/5
★★★★★
Beautiful
Anthony P.
purchased on 19/10/2024
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Answer from 1001hobbies
Thank you for your wonderful feedback! We're so glad you think it's beautiful! See you soon!