Customer reviews of 1001hobbies

Paints not received

I still haven't received my order: no letter carrier tomorrow, Monday or Tuesday, so I've lost another 4 days.

Since April 03 I'm waiting for my order, I send emails and no answer.

I will surely recommend...

Fast delivery despite the circumstances and competitive price.

My situation is the same.an order placed on 3o march 2020 and debited on my bank card on 31march 2020 for an amount of 26409 euros.quelques mails de demande même a SCIENTIFIC (qui m'a renvoyé chez 1001 HOBBIES).AUjourd'hui toujours aucun nouvelles ni pour une confirmation de commande ni pour un avis de retard ni pour une annonce des délaisCe fournisseur ne répond même pas aux mails.I even proposed to cancel the order within the deadline as they propose to refuse the package COLISSIMO to return with the return label (without having unpacked )and with the label colissimo provided by them (CF other suppliers) NOTHING REALLY NOTHING. I don't understand how this can exist when the catalog sent by SCIENTIFIC is so full and attractive.

Very good! Arrived late due to containment, but that's to be expected. Boxes very well packed

I still haven't heard from my parcel ordered on 04042020 and which should have been dispatched by 07 at the latest. The post office says that the parcel has not yet been delivered by the seller, and the seller says that it's in the hands of the post office, so I don't know whether my parcel has been lost or not. I understand that the COVID-19 crisis poses a few difficulties, but such a situation is unacceptable: if your company is unable to provide the service requested, you need to be transparent with your customers! It doesn't matter if I'd been told it would take more than three weeks if you'd at least jo

The only valid reviews are those that are satisfied !!!! And those who are dissatisfied (many!!) are not validated and do not appear? My order of 500 euros has been debited, no news of progress on my order placed on April 7th! This is an outrage. To cash the money all goes well for news of his order where it is she is indispo? No news, it's a disgrace!!!! And their number is unavailable

Abysmal Abysmal. When ordering told in stock and 5-6 day delivery. Then a week later a message saying its not in stock, then a message to say its out for delivery. 8 days later still nothing. No way of contacting them, track your parcel doesn't work, no reply to message on messenger as no contact or e mail address, avoid like the plague

I haven't received my order yet

The only valid reviews are those that are satisfied !!!! And those who are dissatisfied (many!!) are not validated and do not appear? My order of 500 euros has been debited, no news of progress on my order placed on April 7th! This is an outrage. To cash the money all goes well for news of his order where it is she is indispo? No news, it's a disgrace!!!! And their number is unavailable

Abysmal. When ordering told in stock and 5-6 day delivery. Then a week later a message saying its not in stock then a message to say its out for delivery. 8 days later still nothing. No way of contacting them track your parcel doesn't work no reply to message on messenger as no contact or e mail address avoid like the plague

Very good transactionvery well packed and fast delivery thank you

Top of glue bottle was not secured half of the contents where lost in transit.

Abysmal Abysmal. When ordering told in stock and 5-6 day delivery. Then a week later a message saying its not in stock, then a message to say its out for delivery. 8 days later still nothing. No way of contacting them, track your parcel doesn't work, no reply to message on messenger as no contact or e mail address, avoid like the plague

Perfect models too bad the shipping arrived a couple of days late but still a good buy! Recommended

Great products. very satisfied with the purchase Online store with lots of choice of modeling items.

Fast service and everything very well

Order placed on March 29 and never arrived. Evaso by the way with express shipping. Phone contact only Frenchhave only responded to my emailsnon translated well into Italian. The delivery dates in the emails were just lies. My parcel sent several times was supposed to arrive on April 14. Never seen such a thing. I asked for cheap return.

One of the things I ordered does not correspond to the picture on the page: 49606 it was soldiers with mortars and mortar shells and in this box there is nothing like it.

Edit. The order has arrived a little late but given the circumstances I give it for correct. I am very pleased with the quality of the product and the service I received.

The order has not arrived and I don't know anything about it.

Made my fiancé very happy gift for his birthday !

You yourself handled it well only the delivery took a little too long

I ordered an item a model of a rural house kit towards the end of March 2020 . This order was processed but for some reason you had the wrong address ,the courier could not deliver as they did not recognize the address, i contacted you and gave the correct address since then I have heard nothing.

Exactly what I wanted, good price and received in good time. Thank you, will definitely be using you again for future purchases.

My husband treated himself to the overseas ship.

Order from 29.03.2020 still not arrived on email request only terse message ""was shipped on 31.03."" no answer to 2 emails Order still not processed at DHL smells like fraud

Good afternoon I have been waiting for the order for almost 1 month. I would appreciate some kind of communication or a REAL delivery time. Thank you

Mal has not arrived yet and the link you sent me does not show any current order, I need you to tell me exactly when it will arrive. Sa

The shipment has not yet arrived at my home. Even with the difficulties of COVID 19, one month seems a long time to me. In addition I paid for the expre

I HAVE NOT RECEIVED IT YET

Highly recommended models have arrived in perfect condition and once assembled it looks very cool I will buy some more.

Excellent products (at the moment I have only viewed them on the Web page). Considering the Covid 19 emergency situation I do not think it is acceptable that the order (INCLUDING PAYMENT BY CREDIT CARD) placed on the 3rd is shipped the requested material only on the 8th (having paid as much as 10 euros for shipping and having promised delivery by the 10th). Zero rating on the organization!!! I await a business proposal from the Company including an apology!!! WARNING!!!

Absolutely dissatisfied order placed on 223 and paid 10€ shipping to date still nothing arrives and I can't even track the shipping insufficient service ever again

Order placed on March 29 with choice of shipping by express courier for an additional charge. The package appears to have been shipped on April 8 but to date it has not arrived. In addition, the link provided on the site for DHL courier tracking does not work so it is not possible for me to get any information about the shipment. I understand the inconvenience due to Covid 19 however it does not seem to me to be a service up to the mark. I cannot give any evaluations on the quality of the goods as I have not yet received them.

good many models

About the shipment it said by April 4-5 instead it arrived after Easter 10 days later than the day indicated. Regarding the products I didn't expect them to be light paper because they looked like cardboard and then they are all to be cut while so many others are already shaped. The model pieces do not cohere well and I respected the measurements given by the dashes and lines. The cost is excessive compared to the quality of the product because in fact it is 25 printed sheets and you don't know how it can cost as much as 29 euros. There are many other far more detailed cardboard models at a lower cost. That said, I have fun doing it anyway so a sufficiency I give it. But I will get more models from other brands and then I will make the price-quality comparison.

HEAR HEAR !!! Today June 9, 2020 after almost 3 months after the order was delivered to me the package! Packed to the c.... of dog but with all items in good condition. An infinite time not even in case of nuclear armageddon would have taken so long to arrive especially when compared to all other e-commerce sites that have always shipped in reasonable time. The rating remains negative.