Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

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Verified Buyer
Rating: 4 out of 5
following a purchase from 24/04/2020
Delay in delivery of items but expected during these times. Otherwise was a good service
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/04/2020
Order made on 40420. No news until 2304 today on 2404 they replied that the products I ordered are no longer available. I asked for a refund. It's not serial
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
Very good batea
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
Pleasant site and competent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
Super site bcp de choix
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2020
Good reception of the parcel. Exactly what I expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2020
The choice was very wide and perfect. The price was very good, thank you. But the postage was expensive and the delivery time: long (although understandable with the coroner's case).
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/04/2020
Extremely disappointed !!!!!! Over 1 month and a half for delivery!!! Upon receipt of the package no paint matches the color needed for the project!!! Despite ordering the accessory kit, a salesman advised us over the phone! 30€ all the same !!!! When assembling the car, the decals were baked on (cracked when I put the car in the water to remove them) !!! Very poor finish! Over 2 hours of sanding and deburring! First and LAST order
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Verified Buyer
Rating: 4 out of 5
following a purchase from 23/04/2020
I am a fan of building aircraft models mostly 1/32 in size. 1001hobbies has a lot of models convenient online shopping reasonable prices and good customer interaction.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 23/04/2020
Begin maart een bouwdoos besteld. Ik kreeg geen mail dat de bestelling rond was. Alleen op de site zag ik dat de transactie geslaagd was. Na 3 weken heb ik ze gemaild met de vraag waar het bleef. Vervolgens 5 dagen later antwoord gehad waar ik helemaal niks mee kon. Daarna nog 3x contact gezocht via de mail (want het buitenlandse nummer op de site doet het natuurlijk niet...) Geen reactie. Ik wil gewoon mijn geld terug en ik bestel hier NOOIT MEER. En als ik u was zou ik dat ook niet doen. Oplichters!
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 23/04/2020
Leuk kado voor mijn vader eindigt in maanden contact zoeken met 1001modelbouw Begin maart een bouwdoos besteld. Ik kreeg geen mail dat de bestelling rond was. Alleen op de site zag ik dat de transactie geslaagd was. Na 3 weken heb ik ze gemaild met de vraag waar het bleef. Vervolgens 5 dagen later antwoord gehad, waar ik helemaal niks mee kon. Daarna nog 3x contact gezocht via de mail (want het buitenlandse nummer op de site doet het natuurlijk niet...) Geen reactie. Ik wil gewoon mijn geld terug en ik bestel hier NOOIT MEER. En als ik u was zou ik dat ook niet doen. Oplichters!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/04/2020
I am a fan of building aircraft models… I am a fan of building aircraft models mostly 1/32 in size. 1001hobbies has a lot of models, convenient online shopping, reasonable prices, and good customer interaction.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/04/2020
Still nothing received
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/04/2020
Leuk kado voor mijn vader eindigt in maanden contact zoeken met 1001modelbouw Begin maart een bouwdoos besteld. Ik kreeg geen mail dat de bestelling rond was. Alleen op de site zag ik dat de transactie geslaagd was. Na 3 weken heb ik ze gemaild met de vraag waar het bleef. Vervolgens 5 dagen later antwoord gehad, waar ik helemaal niks mee kon. Daarna nog 3x contact gezocht via de mail (want het buitenlandse nummer op de site doet het natuurlijk niet...) Geen reactie. Ik wil gewoon mijn geld terug en ik bestel hier NOOIT MEER. En als ik u was zou ik dat ook niet doen. Oplichters!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/04/2020
Order placed on March 30, everything was displayed in stock 4 days later items on hold and for 6 days now I have been told that my order has been sent by colissimo and colissimo tells me that they will soon receive the parcel to be delivered to me. I will never order from this site again. They don't care about their customers. Even a message of complaint does not result in a response from
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
Quick delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
Successful first order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
I am a fan of building aircraft models... I am a fan of building aircraft models mostly 1/32 in size. 1001hobbies has a lot of models, convenient online shopping, reasonable prices, and good customer interaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
Many references in stock! Correct delivery even during the global crisis
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2020
I just received my order today, dated April 4th, so I'm not satisfied! Nothing wrong with the paints. But the transport needs to be reviewed! I know right now that .....Covid 19! But don't say I'll be delivered within 3 days. Take precautions. Thanks and see you soon. G.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/04/2020
A month late for a delivery announced several times as having left! Misleading message from Customer Service. In short, a big disappointment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
A very wide choice with an ideal product finder to find the product of your dreams. A highly available team and good delivery tracking. What more could you ask for?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
Fast and efficient top!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 23/04/2020
Hello I have been comfortable in my dealings with you. You are very clear and comprehensive offer a range of products to be embarrassed when you have to choose. Accurate and punctual in describing the product and giving days for delivery. I will definitely use you for other future purchases. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2020
Perfectly packaged and compliant Long delivery time, but that's to be expected in a period of confinement.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 23/04/2020
Model arrived in normal time considering the situation and conforms to the description on the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
hello to all the team perfect for delivery info good communication
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
Package well received and well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
Meets my expectations. Serious with good customer care
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
I had initially ordered the reale and found it to be plastic. Very disappointed, I reacted with a very negative review. After calling 1001 maquettes, which is very well informed, it turns out that I was the one who made the mistake. I can't correct my initial opinion and I regret it. On the contrary, I have nothing but praise for this company. Thank you to the very kind person I spoke to on the phone. I have just received
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
Despite the current difficulties, this order was quickly processed.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/04/2020
Communication problems and no delivery tracking... site to be avoided.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
Excellent, very responsive, top-notch communication
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 23/04/2020
I am still waiting for an answer to the mail since I placed an order on 74 and they have not deigned to tell me or put the status of the shipment in the section of my orders. I hope that by posting an opinion you will contact me because there is no phone number that you advertise on the page and I smell a e
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 22/04/2020
Very good am happy with all my packages very reliable
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 22/04/2020
I ordered a TRX4 CHASSIS KIT on 23032020 with mode in 3 payments. The package is supposed to have been shipped on 11042020. To date? A (bleep). Sent several emails with always the same answer: ""will arrive shortly!"" I'll tell you what will arrive shortly na nice complaint complete with compensation!!! But for what (bleep) reason do you give availability if you do not have the goods in stock? Poiho paid an extra fee for shipping with tracking but the site (courier used by you) does not show me the location of the package having as message : the package will be delivered there shortly!!! Can you explain to me then why it is showing as SHIPPED? I give you maximum next week as time then starts the communication by legal way!!!!! PS: I can't give more than 3 stars sorry! The central problem was first securing the sale and then calmly sending the kit once they had it in stock! Unprofessional..... I recommend you to change supplier and courier.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2020
Correct delivery and price
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/04/2020
I had no problem with the shipping and I ordered it at the height of COVID-19. I took the standard shipping and it arrived the next day after the deadline indicated on the website. I read some reviews of shipping failures but it has not been my experience.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/04/2020
Everything is perfect. By the way the tracking button on the website does not work.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/04/2020
Everything is perfect, thank you!
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