4.2/5
★★★★☆
based on 39272 reviews published

Latest customer reviews

3 /5
★★★☆☆

I did not receive the promised poster because of the wait.

User icon
Acheteur Vérifié
purchased on 17/12/2019
Translated review
5 /5
★★★★★

Enormous choice and we can only value the site

User icon
Acheteur Vérifié
purchased on 17/12/2019
Translated review
5 /5
★★★★★

Well received complete by cons not the choice of relay less than 8 terminals while I have one in the village for 5 years!

User icon
Acheteur Vérifié
purchased on 17/12/2019
Translated review
1 /5
★☆☆☆☆

I was wrongly annoyed when I didn't receive my order for an airplane model that was in stock. I have just received the model and am very pleased with it. However, the delivery was slow, probably because the package had to be delivered to Belgium. I will order again without hesitation in case of need. Best regards

User icon
Acheteur Vérifié
purchased on 17/12/2019
Translated review
4 /5
★★★★☆

Sérieux rien a redir

User icon
Acheteur Vérifié
purchased on 17/12/2019
Translated review
1 /5
★☆☆☆☆

A real catastrophe. 1 finger away from legal proceedings. Bon courag

User icon
Acheteur Vérifié
purchased on 17/12/2019
Translated review
1 /5
★☆☆☆☆

Purchase made on December 3rd and today the 17th still not received!!!!

User icon
Acheteur Vérifié
purchased on 17/12/2019
Translated review
5 /5
★★★★★

Very wide selection. Fast shipping (considering the holiday season). Package in perfect condition.

User icon
Acheteur Vérifié
purchased on 17/12/2019
Translated review
5 /5
★★★★★

Fast delivery, product meets my expectations, as I'm a novice I was well advised by the online seller. I recommend

User icon
Acheteur Vérifié
purchased on 17/12/2019
Translated review
5 /5
★★★★★

On time. Thank you.

User icon
Acheteur Vérifié
purchased on 17/12/2019
Translated review
5 /5
★★★★★

Very effective...

User icon
Acheteur Vérifié
purchased on 17/12/2019
Translated review
4 /5
★★★★☆

SLIGHTLY LONG DELIVERY TIME

User icon
Acheteur Vérifié
purchased on 17/12/2019
Translated review
5 /5
★★★★★

Product arrived on time excellent packaging expectations met.

User icon
Acquirente Verificato
purchased on 17/12/2019
Translated review
5 /5
★★★★★

Excellent information and timeliness in order fulfillment

User icon
Acquirente Verificato
purchased on 17/12/2019
Translated review
5 /5
★★★★★

Fast and reliable processing. Goodwill when exchanging.

User icon
Verifizierter Käufer
purchased on 17/12/2019
Translated review
1 /5
★☆☆☆☆

Unhelpful response I'm into week 2 of chasing this company for a refund for items which have been lost in shipping. The items are Christmas presents which I need to have in 2 days time to give to people. Very unhelpful service - just tell me I have to wait for the investigation with Hermes which 10 days in has produced a zero result. I would NOT recommend ordering from them.

User icon
Verified Buyer
purchased on 17/12/2019
Answer from 1001hobbies
Hello, Unfortunatly we need to know what is going on with the package before being able to propose you solution if a solution is needed. As soon as we have the return from the investigation we come back to you. Sincerely,
5 /5
★★★★★

I'm into week 2 of chasing this company for a refund for items which have been lost in shipping. The items are Christmas presents which I need to have in 2 days time to give to people. Very unhelpful service - just tell me I have to wait for the investigation with Hermes which 10 days in has produced a zero result. I would NOT recommend ordering from them.

User icon
Verified Buyer
purchased on 17/12/2019
4 /5
★★★★☆

Reference site, although some brands are missing. Good telephone contacts, very didactic and efficient. Advisors give important information on how accounts and telesales work. Thanks for keeping all payment methods. Very complete site, easy to explore. Very good supplier in the field of model making. See you soon!

User icon
Acheteur Vérifié
purchased on 16/12/2019
Translated review
3 /5
★★★☆☆

Slightly long delivery times

User icon
Acheteur Vérifié
purchased on 16/12/2019
Translated review
1 /5
★☆☆☆☆

Items not deliveredcould not be contacted by phone

User icon
Acheteur Vérifié
purchased on 16/12/2019
Translated review
1 /5
★☆☆☆☆

Fifteen days to have two models in stock plus 4 to 6 days for delivery. As a result, my son may not get a Christmas present. I should have gone to a real retailer.

User icon
Acheteur Vérifié
purchased on 16/12/2019
Translated review
5 /5
★★★★★

Very fast order and delivery. great!

User icon
Acheteur Vérifié
purchased on 16/12/2019
Translated review
4 /5
★★★★☆

I was very well advised when I was looking for a product for wooden model boats. Kind regards

User icon
Acheteur Vérifié
purchased on 16/12/2019
Translated review
4 /5
★★★★☆

Good cooperation

User icon
Acquirente Verificato
purchased on 16/12/2019
Translated review
1 /5
★☆☆☆☆

STAY AWAY FROM THIS SITE!!! I purchased an item from them on 1011 that was marked ""shipping in 12-14 business days"". After 3 weeks I contact them via chat and it is explained to me that they had problems with their supplier. The same excuse was repeated every time I tried to contact them again to find out where my order stood. Icing on the cake since a few days they have not even responded to emails anymore.

User icon
Acquirente Verificato
purchased on 16/12/2019
Translated review
5 /5
★★★★★

Even during all the strikes just deliver!

User icon
Geverifieerde Koper
purchased on 16/12/2019
Translated review
5 /5
★★★★★

Perfect transaction. Fast shipping good packing and item as discribed.Good quality. Thank you 🙂

User icon
Verifizierter Käufer
purchased on 16/12/2019
Translated review
5 /5
★★★★★

Very fast and well packaged and above all satisfied with the composition of the inside of the box and figu

User icon
Acheteur Vérifié
purchased on 15/12/2019
Translated review
5 /5
★★★★★

Very complete site and friendly guarantor

User icon
Acheteur Vérifié
purchased on 15/12/2019
Translated review
5 /5
★★★★★

Impeccable as the previous times !

User icon
Acheteur Vérifié
purchased on 15/12/2019
Translated review
5 /5
★★★★★

Great service and on time product as expected

User icon
Acquirente Verificato
purchased on 15/12/2019
Translated review
5 /5
★★★★★

Delivery excellent but then very many emails!

User icon
Geverifieerde Koper
purchased on 15/12/2019
Translated review
5 /5
★★★★★

No problem at all

User icon
Acheteur Vérifié
purchased on 14/12/2019
Translated review
5 /5
★★★★★

Very satisfied

User icon
Acheteur Vérifié
purchased on 14/12/2019
Translated review
5 /5
★★★★★

Serious about listening to customers

User icon
Acheteur Vérifié
purchased on 14/12/2019
Translated review
5 /5
★★★★★

Everything is perfect and arrived on time.

User icon
Acheteur Vérifié
purchased on 14/12/2019
Translated review
3 /5
★★★☆☆

In one of the boxes there has certainly been a mix up the riders are moulded in blue plastic and the horses in light brown the result is that the riders do not fit well on the horses and one horse is bent.

User icon
Acheteur Vérifié
purchased on 14/12/2019
Translated review
5 /5
★★★★★

1st order on this site total satisfaction

User icon
Acheteur Vérifié
purchased on 14/12/2019
Translated review
5 /5
★★★★★

Very serious

User icon
Acheteur Vérifié
purchased on 14/12/2019
Translated review
1 /5
★☆☆☆☆

Disappointed with customer service I placed an order on 22 November (for an item that ""usually ships 3-5 days""). Order did not ship until 9 December. Next, I specifically requested and paid for expedited shipping, but item was shipped economy (2 weeks delivery time and no tracking). As a result, it is unlikely my item will not arrive in time to be a Christmas gift as intended (more than a month after ordering). Customer service offered to refund the difference between economy and expedited shipping, but this won't help the package get here in time. BEWARE of poor quality and slow customer service.

User icon
Acheteur Vérifié
purchased on 14/12/2019
Translated review
Answer from 1001hobbies
Hello, We are sincerely sorry that our logistic team made a mistake when shipping the order. If it is not received by the 23rd, please reach us back to find a solution. Sincerely,