/5
★★★★☆
based on 37285 reviews published
★★★★☆
based on 37285 reviews published
Latest customer reviews
5
/5
★★★★★
Perfect
Mickaël M.
purchased on 24/11/2024
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Answer from 1001hobbies
Thank you so much! We're delighted that everything is perfect for you! See you soon!
5
/5
★★★★★
Very good, delivery quality and material to the rdv!
Edouard M.
purchased on 04/12/2024
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Answer from 1001hobbies
Thank you for your positive feedback! We're delighted that the quality of delivery and products lived up to your expectations. See you soon for new orders!
3
/5
★★★☆☆
The free shipping was referring only to the pickup point. All sites now give free shipping charges upon reaching a certain threshold even for home shipping.
Francesco M.
purchased on 02/12/2024
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4
/5
★★★★☆
Exactly what was agreed upon happened. Only, the miniature city I ordered turned out to be much, much smaller than the website suggested.
Henk S.
purchased on 22/11/2024
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4
/5
★★★★☆
Had some error with the order, but very nicely resolved by customer service Always neatly packaged and delivered
Dennis K.
purchased on 20/11/2024
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4
/5
★★★★☆
Buying models: lots of choice and good prices. Fairly fast shipping. Packages of average quality (poorly sealed boxes and lack of protection inside).
Franck G.
purchased on 27/11/2024
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Answer from 1001hobbies
Thank you for your detailed feedback! We're delighted that you were satisfied with the choice and prices of the models. As far as packaging is concerned, we are taking note of your comments to improve the quality of the packages. If you have any further questions or suggestions, please do not hesitate to contact us at [email protected]. We hope to hear from you soon!
5
/5
★★★★★
All in order
Tiziano P.
purchased on 19/11/2024
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5
/5
★★★★★
It went really well, the item was not available anywhere else. I was able to get the items here within the specified period. Highly recommended.
Markus H.
purchased on 27/11/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Goods as described, complete and undamaged. Received within the specified delivery period. Everything top
Marcel S.
purchased on 23/11/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Very good site. I recommend it!
Frederic C.
purchased on 24/11/2024
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Answer from 1001hobbies
Thank you very much for your recommendation! We're delighted you like our site. See you soon for new orders!
4
/5
★★★★☆
Unfortunately a long delivery time! But is delivered as described @
Thomas H.
purchased on 19/10/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Order received on time, tracking impeccable, package well wrapped. Great!
Rodolphe V.
purchased on 28/11/2024
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Answer from 1001hobbies
Thanks for the great feedback! We're delighted that everything went smoothly, from tracking to packaging. See you soon for more top-notch orders!
3
/5
★★★☆☆
Order processing and shipping of the goods did not go so well. On the plus side, the support team was very helpful. Many thanks for that. Things only went better and faster after the support team got involved.
Viktoriya S.
purchased on 23/10/2024
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2
/5
★★☆☆☆
Online availability should be updated abruptly, so that people's time would not be wasted.
Luca D.
purchased on 09/11/2024
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5
/5
★★★★★
Perfett
Giuseppe R.
purchased on 04/11/2024
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5
/5
★★★★★
Great site, very well stocked and very fast shipping.
Francesco T.
purchased on 29/11/2024
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3
/5
★★★☆☆
Long delivery time without status updates. Delivered goods defective. Refusal to replace because DHL was to blame, although the packaging was not damaged. Otherwise top.
Stefan G.
purchased on 12/11/2024
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4
/5
★★★★☆
Received everything well. did take a while.
Johan V.
purchased on 14/11/2024
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5
/5
★★★★★
Packaging and shipping "spot on", as usual. This was not my first order and there will be others.
Thierry D.
purchased on 02/12/2024
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Answer from 1001hobbies
Thank you for your loyalty and great feedback! We're delighted that the packaging and shipping lived up to your expectations, as usual. See you soon for your next orders!
5
/5
★★★★★
A choice that suits me, a collection of items that could take time but the delivery service ensures the provision in a reasonable time. Thank you for your commitment to customer satisfaction.
Marc R.
purchased on 04/12/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We're glad you liked our selection of items and that delivery was timely. We are always working to improve our customers' experience. See you soon for new orders!
4
/5
★★★★☆
Delivery was delayed due to a customs problem.
Otherwise it was delivered very quickly.
A large number of references....
Cyril M.
purchased on 19/10/2024
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Answer from 1001hobbies
Thank you for your feedback! We're sorry for the delay due to customs, but happy to hear that delivery was quick once the problem was sorted out. We appreciate your mention of our wide choice of references. See you soon for new orders!
1
/5
★☆☆☆☆
I wanted to cancel my order before it was prepared, but they refused because the item was in stock and they were unable (or unwilling) to process the request. Very disappointing. No commercial sense. Avoid
Gatien M.
purchased on 01/12/2024
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Answer from 1001hobbies
Hello Sir, We're very sorry to hear about your feedback. We would like to remind you that you requested the cancellation of your order by e-mail at 9.30pm on December 1st, even though it had already been prepared at 6.00am on December 2nd. We would like to point out that our customer service is open from 9.00 am to 6.00 pm and that our logistics department is located in Isère. You will therefore understand that it is not a lack of will on our part to cancel your order, but rather a limitation of our IT resources, which do not allow us to interrupt an order once it has been handed over to the carrier. We sincerely regret this situation and hope you can understand our position. Sincerely, 1001hobbies
5
/5
★★★★★
Perfect deadlines met... And good product
Eric C.
purchased on 01/12/2024
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Answer from 1001hobbies
Thank you for your great feedback! We're delighted that the deadlines were met and that the product is to your liking. See you soon for more perfect orders!
5
/5
★★★★★
Fast delivery, material in good condition and (fortunately) well protected
Philippe B.
purchased on 29/11/2024
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Answer from 1001hobbies
Thank you for your feedback! We're delighted that the delivery was quick and that the equipment arrived in good condition and well protected. See you soon for new orders!
5
/5
★★★★★
Super merchant, I had a delivery problem via Chronopost.which delivered me 17kms from the planned pickup. 1001hobbies made the necessary arrangements and I was delivered as agreed. Thanks to 1001 hobbies for their responsiveness and sympathy. I recommend this site.
Michael L.
purchased on 27/11/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We're delighted that we were able to resolve the delivery issue and deliver your order as planned. Your satisfaction is our priority, and your recommendation warms our hearts. See you soon for new orders!
5
/5
★★★★★
Delightful item that will give lots od pleasure to put together on Christmas and lots of joy to look at for a long time afterwards. It came beautifully and securely wrapped. Thank you for the time needed to get things together.
Margaret E.
purchased on 28/11/2024
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
3
/5
★★★☆☆
Very slow. OK if you're not in a hurry.
Serge P.
purchased on 27/11/2024
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Answer from 1001hobbies
We apologize for the delay. If you would like to discuss this issue, please do not hesitate to contact us at [email protected]. We do our utmost to improve the speed of our service.
3
/5
★★★☆☆
As slow as ever...
Serge P.
purchased on 25/11/2024
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Answer from 1001hobbies
We're sorry to hear about your delay. If you have any questions regarding delivery, please do not hesitate to contact us at [email protected]. We will do our best to improve your experience.
3
/5
★★★☆☆
This is not an opinion, but a statement!
The model has been in storage for a very long time! Considerable damage to the box! I don't know what there is not to understand!
There will be no more news from.
Herbert N.
purchased on 09/11/2024
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5
/5
★★★★★
Very good Efficiency. Quickly
Kenneth C.
purchased on 02/12/2024
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Answer from 1001hobbies
Thank you so much! We're delighted that everything went so smoothly and quickly for you. See you soon for new orders!