English 
A
Rating: 3 out of 5
Correct order and discreet packaging Rather long lead time
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
G
Rating: 4 out of 5
good and clean
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A
Rating: 2 out of 5
After placing my order online I never received any order acknowledgement or despatch notification emails. Any attempt to ascertain any response by email resulted in zero reply. Only after raising a case with Paypal the product that advertised as in stock was dispatched 12 days after ordering according to the postmark on the package. This is NO WAY WHATSOEVER to treat a customer. Therefore I will no longer deal with 1001maquettes. In addition their new named website 1001hobbies.fr results in a security warning from my security software. Warning? ADDITIONAL INFO IN RESPONSE TO SUPPLIER REPLY. I ensured that my email address was correctly entered there is no soft bounce my email queries did not elicit any response. 4 to 6 business days don't equate to a total of 12 days. Last of all the website DID say in stock so please do not question my integrity. FURTHER REPLY TO SUPPLIER 2ND REPLY. I have NEVER had such level of problems with any other online supplier of goods. Your 1001hobies.fr still produces a security warning for me. Therefore I abide by my decision to take my business elsewhere.
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A
Rating: 5 out of 5
Preparations a bit long
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V
Rating: 5 out of 5
Prices were fine, and they had stock where a lot of other people didn't. Would use again. Delivery fine too, within the timeframe indicated
V
Rating: 5 out of 5
I'm very pleased with the 1/200 trumpeter Titanic model. Very good service at a reasonable price
V
Rating: 5 out of 5
Very good service, good communication.
V
Rating: 5 out of 5
Great service and competitive prices.
C
Rating: 5 out of 5
Impressive material I am delighted.
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C
Rating: 3 out of 5
The order arrived with some delay but met my expectations perfectly. I was sent a tracking number but they did not tell me which courier company it was from but it was not useful for me.
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C
Rating: 4 out of 5
Long delivery time
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C
Rating: 5 out of 5
I think they are formal and perfect...
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A
Rating: 1 out of 5
Parcel delivered after 3 weeks and 6 exchange of mail: lost supposedly delivered . Exécrable et plus j
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A
Rating: 5 out of 5
hello recovery of the goods at the store. very good reception and goods well packed
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A
Rating: 1 out of 5
very disappointed not received the right merchandise and colors and no compensation
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A
Rating: 3 out of 5
perfect delivery time as well as packaging soap leaves something to be desired battery does not charge without result for the moment even by proposing the pa
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V
Rating: 2 out of 5
Terrific seller. Model was delivered quickly and well packed. Will order from them again.
A
Rating: 5 out of 5
Terrific seller Terrific seller. Model was delivered quickly and well packed. Will order from them again.
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V
Rating: 5 out of 5
everything happens very quickly
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C
Rating: 1 out of 5
I placed my order and paid for it on January 17 and they still haven't sent it to me. I remind you that it is March and they don't answer the emails or send you the tracking of the order.
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C
Rating: 4 out of 5
The first shipment never arrived (it was Christmas) after the complaint they sent another one without any problem.
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V
Rating: 5 out of 5
Terrific seller Terrific seller. Model was delivered quickly and well packed. Will order from them again.
A
Rating: 4 out of 5
Excellent service. Transparency in shipping and delivery management. To improve a little is the description of the products in the catalog. Overall, I am very satisfied.
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A
Rating: 3 out of 5
The B1 bis tank is cheaper on other sites. You can easily check. One site lists it at less than 70 eu
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A
Rating: 1 out of 5
I have sent an email and still no reply.
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A
Rating: 4 out of 5
Overall excellent experience however the delivery time to Italy is a bit long.
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A
Rating: 5 out of 5
Store super stocked item ordered arrived all well would recommend it .
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A
Rating: 5 out of 5
Very good products thank you :
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V
Rating: 3 out of 5
Love the collection of quality kits. Order processing was fast.
G
Rating: 2 out of 5
The service from the saleswoman was perfect However, what lags behind at this company is the assortment I came to the store from Zaandam assuming that all the items I had asked for were in stock This was not the case However, what has greatly determined my opinion is the fact that these could not be ordered either Hence my grade
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A
Rating: 5 out of 5
very good equipment and very good customer relations and claims service
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A
Rating: 5 out of 5
Large selection of products delivered quickly.
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A
Rating: 5 out of 5
Love the collection of quality kits Love the collection of quality kits. Order processing was fast.
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V
Rating: 5 out of 5
Everything okay!!!!
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V
Rating: 5 out of 5
Love the collection of quality kits Love the collection of quality kits. Order processing was fast.
A
Rating: 1 out of 5
Poor customer service and products not in accordance with the description
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A
Rating: 4 out of 5
Fairly long shipping time
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A
Rating: 5 out of 5
All OK thanks
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C
Rating: 4 out of 5
Excellent all very correct
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A
Rating: 5 out of 5
Fast serious people everything perfect .
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