4.2/5
★★★★☆
based on 37924 reviews published

Latest customer reviews

5 /5
★★★★★

I would recommend this company to anyone

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Verified Buyer
purchased on 04/05/2019
4 /5
★★★★☆

Very good telephone reception correct delivery good product will remain customers packaging soig

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Acheteur Vérifié
purchased on 03/05/2019
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5 /5
★★★★★

Excellent service always satisfied by the availability and richness of the offr

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Acheteur Vérifié
purchased on 03/05/2019
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1 /5
★☆☆☆☆

Lack of follow-up for e-mail replies

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Acheteur Vérifié
purchased on 03/05/2019
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5 /5
★★★★★

Excellent, very professional site with attentive and very competent customer service, which is really very much appreciated. I have been ordering from this site for several years and will continue to do so with confidence. I highly recommend this model site.

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Acheteur Vérifié
purchased on 02/05/2019
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5 /5
★★★★★

Competent pre-sales advice. Hassle-free order handling and delivery Philipp

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Acheteur Vérifié
purchased on 02/05/2019
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5 /5
★★★★★

Very happy!!! I'll stay a customer and you'll see me again as a buyer !!!

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Acheteur Vérifié
purchased on 02/05/2019
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4 /5
★★★★☆

Fairly fast delivery

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Acheteur Vérifié
purchased on 02/05/2019
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4 /5
★★★★☆

A site that I gladly recommend where you can find what you want and need.

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Acheteur Vérifié
purchased on 02/05/2019
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5 /5
★★★★★

Excellent order handling and shipping a revor shipping costs

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Acheteur Vérifié
purchased on 02/05/2019
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3 /5
★★★☆☆

Well, I am still waiting for the package to arrive on April 3. If it arrives, I will be able to evaluate them, but for now I have no content.

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Comprador Verificado
purchased on 02/05/2019
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5 /5
★★★★★

Everything perfect, excellent products and fast shipping. Thank you very much

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Comprador Verificado
purchased on 02/05/2019
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5 /5
★★★★★

Very good service, fast order dispatch! Sea

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Acheteur Vérifié
purchased on 01/05/2019
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4 /5
★★★★☆

Very good with a very lar color palette

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Acheteur Vérifié
purchased on 01/05/2019
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4 /5
★★★★☆

Excellent service

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Acquirente Verificato
purchased on 30/04/2019
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5 /5
★★★★★

Wide choice of products and fast delivery.

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Acheteur Vérifié
purchased on 30/04/2019
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5 /5
★★★★★

Perfect transaction

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Acheteur Vérifié
purchased on 30/04/2019
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1 /5
★☆☆☆☆

I have not received them yet.

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Comprador Verificado
purchased on 30/04/2019
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3 /5
★★★☆☆

I was disappointed in communication… I was disappointed in communication with you. Half or more were not in English and it was not until I ask questions did I get the information I needed

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Verified Buyer
purchased on 29/04/2019
Answer from 1001hobbies
Dear Sir, Thank you for your review. I do not understand however what you mean by ""half or more of the communication was not in English"". All the e-mails exchanged with you were in English as I just checked, since all of our customer service hosts are English speakers. You had chosen the eco delivery method, it is normal not to get any tracking number but just to be informed that the package was shipped away (on the same day of your order). For further informations about the delivery and shipping methods, please check the dedicated section in our FAQ available on the following link: https://1001maquetteshelp.zendesk.com/hc/en-us Best regards, The 1001Modelkits' Customer Service.
3 /5
★★★☆☆

I was disappointed in communication... I was disappointed in communication with you. Half or more were not in English and it was not until I ask questions did I get the information I needed

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Acheteur Vérifié
purchased on 29/04/2019
Translated review
Answer from 1001hobbies
Dear Sir, Thank you for your review. I do not understand however what you mean by ""half or more of the communication was not in English"". All the e-mails exchanged with you were in English as I just checked, since all of our customer service hosts are English speakers. You had chosen the eco delivery method, it is normal not to get any tracking number but just to be informed that the package was shipped away (on the same day of your order). For further information about the delivery and shipping methods, please check the dedicated section in our FAQ available on the following link: https://1001maquetteshelp.zendesk.com/hc/en-us Best regards, The 1001Modelkits' Customer Service.
5 /5
★★★★★

I was disappointed in communication with you. Half or more were not in English and it was not until I ask questions did I get the information I needed

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Verified Buyer
purchased on 29/04/2019
5 /5
★★★★★

Fast cool I recommend good site

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Acheteur Vérifié
purchased on 29/04/2019
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5 /5
★★★★★

Excellent coordination between order and delivery

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Acheteur Vérifié
purchased on 29/04/2019
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5 /5
★★★★★

Very good sit

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Acheteur Vérifié
purchased on 29/04/2019
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5 /5
★★★★★

Everything was delivered as agreed. The colors were easy to understand on the homepage.

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Verifizierter Käufer
purchased on 28/04/2019
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5 /5
★★★★★

Great effort is made for the customer

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Verifizierter Käufer
purchased on 28/04/2019
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5 /5
★★★★★

Second Order to date. Hello. Once Again. Ordered 2ND Load of models. Delighted with purchase. Arrived well packaged and on date. I would now Highly Recommend this company, J. Cassidy.

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Verified Buyer
purchased on 28/04/2019
5 /5
★★★★★

Hello. Once Again. Ordered 2ND Load of models. Delighted with purchase. Arrived well packaged and on date. I would now Highly Recommend this company J. Cassidy.

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Verified Buyer
purchased on 28/04/2019
1 /5
★☆☆☆☆

No customer service - you're told you'll get a reply within a few days, but it never comes. I had to call several times to get a refund... in short, a very bad experience.

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Acheteur Vérifié
purchased on 28/04/2019
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5 /5
★★★★★

Second Order to date. Hello. Once Again. Ordered 2ND Load of models. Delighted with purchase. Arrived well packaged and on date. I would now Highly Recommend this company, J. Cassidy.

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Acheteur Vérifié
purchased on 28/04/2019
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5 /5
★★★★★

Order fulfilled and fast relay point delivery, no problem, everything's OK ... except that the figurines made in China, no doubt using the original airfix molds, are made with a plastic of lower quality than in 1960 1970, with resin colors that are sometimes garish and unsuitable for future painting, and abundant burrs that need to be removed before painting, which wasn't the case 50 years ago when they came from England ... but that's not 1001maquettes's responsibility ... it's China's and

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Acheteur Vérifié
purchased on 28/04/2019
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4 /5
★★★★☆

Wide selection. Fast delivery. Fair prices. However, we need to extend tamya's product range to include paint accessories, primers, small tools, etc.

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Acheteur Vérifié
purchased on 27/04/2019
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5 /5
★★★★★

OK everything went well

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Acheteur Vérifié
purchased on 27/04/2019
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5 /5
★★★★★

Perfect, fast shipping!

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Acheteur Vérifié
purchased on 27/04/2019
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5 /5
★★★★★

The parcel was received very quickly and sent with care. I recommend

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Acheteur Vérifié
purchased on 27/04/2019
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5 /5
★★★★★

Too expensive for La Suisse. I bought from 1001 Maquettes because I received a voucher for my birthday. There's nothing wrong with the choice, the price and the speed of shipping. However, as I live in Switzerland and delivery costs €1899, it's absolutely not worth it. Without the gift voucher, the product would have cost me a total of €81.48, whereas ordered in Switzerland it would have cost me €68. Meill

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Acheteur Vérifié
purchased on 26/04/2019
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5 /5
★★★★★

Fast order processing 1001 MAQUETTES has TRANSKITS that I've been looking for a long time, whose brands have become rare or, more precisely, non-existent nowadays.

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Acheteur Vérifié
purchased on 26/04/2019
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5 /5
★★★★★

To recommend thank you

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Acheteur Vérifié
purchased on 26/04/2019
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4 /5
★★★★☆

Good telephone reception, exchange possible. Only regret the price often higher than aill

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Acheteur Vérifié
purchased on 26/04/2019
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1 /5
★☆☆☆☆

I bought some catalogs at the beginning of March. It is now April 26th and I still have not received anything despite the fact that in response to my complaint I was told that they would send them again.

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Comprador Verificado
purchased on 26/04/2019
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