★★★★☆
based on 39273 reviews published
Latest customer reviews
WHOU IS BEUTIFOOL
Products nickels and well protected Delivery in time
Excellent service, fast and on time.
Wide choice Delivery is a little less in terms of time When you call, you get French-speaking helpdesk Which can be a barrier When contacting me, the person concerned could not understand me and he could not understand me in English And hung o
Perfect lots of choice
The parcel was received in good condition, all that remains is to assemble the model and paint it.
Very satisfactory
You're asking for my opinion even though I haven't received my parcel yet.
Exellent on all pointscomunicationpackage follow-up.i would recommend you and promote your site.
Delivery on time and smoothly
Zero Star If I could give zero stars, I would! I purchased a figure on 9/21, 10 days later they contacted me and told me the figure I ordered was not at the right price so they had to cancel my order. So basically they're telling me I have to repurchase the figure at a much higher price ($257 more in this case) after I already paid for that figure, that is ridiculous. And thanks for making me waited 10 days for the ""good"" news. Note: Everything is overpriced on their site. I suggest everyone stay away, you can find much cheaper price and much better service elsewhere!
If I could give zero stars I would! I purchased a figure on 9/21 10 days later they contacted me and told me the figure I ordered was not at the right price so they had to cancel my order. So basically they're telling me I have to repurchase the figure at a much higher price ($257 more in this case) after I already paid for that figure that is ridiculous. And thanks for making me waited 10 days for the ""good"" news. Note: Everything is overpriced on their site. I suggest everyone stay away you can find much cheaper price and much better service elsewhere!
Always on top!!!! keep it up
Compliant product
Lots of choice and great prices
In spite of a small delay in delivery my order was well delivered always the quality is there nice salesman attractive price very good product
Error-free order, delivered on time.
Really pitiful! For ten days I've been waiting for my order, which is still listed as being""in preparation"". Despite a phone call from me, nothing is happening. I must point out that the product ordered was available! I strongly advise against this site and in any case I will never again go through 1001 Maquettes or 1001 Hobbies (whatever the name) for my next orders.
Everything is good. The preparation of the order could be faster. Thank you
Zero Star If I could give zero stars, I would! I purchased a figure on 9/21, 10 days later they contacted me and told me the figure I ordered was not at the right price so they had to cancel my order. So basically they're telling me I have to repurchase the figure at a much higher price ($257 more in this case) after I already paid for that figure, that is ridiculous. And thanks for making me waited 10 days for the ""good"" news. Note: Everything is overpriced on their site. I suggest everyone stay away, you can find much cheaper price and much better service elsewhere!
After waiting over 20 days for the first and certainly last order to be processed, I was notified that a credit note had been issued in my favor. Crazy!
Mixed Bag Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.
Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.
About 2 weeks from order to delivery. That's a bit long to prepare an order... Surely a one-off bad experience, at least I hope so.
Serious and fast selection
Perfect. received smoothly and as ordered
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Fast delivery, reception at the store in Paris Very good acc
Hello ! I found the delivery time much too long! If only it had been notified... I'm also a little disappointed by my purchase for the price I would have liked more finesse in the materials... Too bad. Black pearl will have plastic sails, but that won't take away the pleasure of showing the model... When
Mixed Bag Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.
Too long delivery time too long waiting time
Everything perfect, just in time shipping and great quality of products.
I am very satisfied. Only the response time can be improved
As a first test purchase I am satisfied Now I will try the second more substantial one
Package not arrived returned to sender do not understand
Very positive
Hello dear 1001 modellbau team I have looked at your website again and have to apologize to you.of course you can click on the different ship categories and scales.unfortunately I overlooked this button in the flood of information on your website.here is the new rating of your site. ****
Super site, quality products and very good advice from the staff, the only small drawback is that delivery times are a little long depending on your orders, so you have to anticipate your needs. Otherwise very
A team that listens and knows how to manage problems to satisfy its customers. And that's very much appreciated
QUALITY PRODUCTS VERY FAST DELIVERY I RECOMMEND THANKS TO ALL