★★★★☆
based on 37923 reviews published
Latest customer reviews
Good stuff super many articles !
This used to be a great web sight.You… This used to be a great web sight.You would always get what you ordered.NOW I have ordered models & I don't get them.I have tried to call them & don't get an answer.Bad sight!
I can't say enough about 1001… I can't say enough about 1001 Modelkits. They had what I wanted and couldn't find elsewhere reasonably priced. ICM 24103, and ICM 24104 MERCI 1001!
Overall Poor Service Placed and order for a model plane in mid December. Order was expected to ship about 7 days after order placement and ship with DHL. It did ship when expected, however, the DHL tracking number they provided did not work. Their e-mail reply stated that their ""logistic partner made a mistake"" and it shipped some other way with no tracking number. I was refunded some of the shipping cost. When it arrived, the shipper box arrived in very good condition with no signs of damage, physical or weather related. I point that out because when I opened the shipper box and took out the model's box, I quickly could tell that the model's box had previously gotten wet. Anyone could see and feel that the box got wet and then dried. It also means that their order processing department could tell and shipped out the box anyway, knowing it might have issues. The water did reach the components inside. I'm okay with the plastic parts getting wet, no harm, I'm okay with the manual being warped by the water and the staples on it getting rust, it still readable. I'm not okay with stickers warping, fading colors, and losing adhesiveness. Sent two e-mails before getting a reply. They said they would send replacement stickers. I e-mailed back asking if possible to ship in box instead of an envelope because the likely hood of bending. Did not received a reply. 5 weeks later, no stickers. Send an e-mail, they don't reply. Send a second e-mail, they don't reply. 6 weeks later still no replacement stickers. First and Last purchase with 1001 Modelkits. By the way, their price for the model is about 35% over the original retail price.
Placed and order for a model plane in mid December. Order was expected to ship about 7 days after order placement and ship with DHL. It did ship when expected however the DHL tracking number they provided did not work. Their e-mail reply stated that their ""logistic partner made a mistake"" and it shipped some other way with no tracking number. I was refunded some of the shipping cost. When it arrived the shipper box arrived in very good condition with no signs of damage physical or weather related. I point that out because when I opened the shipper box and took out the model's box I quickly could tell that the model's box had previously gotten wet. Anyone could see and feel that the box got wet and then dried. It also means that their order processing department could tell and shipped out the box anyway knowing it might have issues. The water did reach the components inside. I'm okay with the plastic parts getting wet no harm I'm okay with the manual being warped by the water and the staples on it getting rust it still readable. I'm not okay with stickers warping fading colors and losing adhesiveness. Sent two e-mails before getting a reply. They said they would send replacement stickers. I e-mailed back asking if possible to ship in box instead of an envelope because the likely hood of bending. Did not received a reply. 5 weeks later no stickers. Send an e-mail they don't reply. Send a second e-mail they don't reply. 6 weeks later still no replacement stickers. First and Last purchase with 1001 Modelkits. By the way their price for the model is about 35% over the original retail price.
I can't say enough about 1001 Modelkits. They had what I wanted and couldn't find elsewhere reasonably priced. ICM 24103 and ICM 24104 MERCI 1001!
This used to be a great web sight.You would always get what you ordered.NOW I have ordered models & I don't get them.I have tried to call them & don't get an answer.Bad sight!
Excellent seller quick in shipping and perfect communication and on time. Recommended
Fast and good . No complaints.
Fast and clean shipping thank you
Had a problem with my zip code Had a problem with my zip code being wrong don't know how it happened but it got fixed and the product was sent again at no charge to me.
Satisfied with the product and fast delivery
Fast service. Satisfied with my order. As described in the shop. I'll be bac
Very high prices (sometimes double compared to other sites). Delivery times spread out (3 weeks). Doesn't necessarily offer more choice. An excellent system
Hello I placed an order with you which was paid for a week ago. You tell me that it has been dispatched, but when I look at the parcel tracking it still hasn't been dispatched and of course I still haven't received it. I don't know where the error or lack of communication is, but it would be nice to know. Thank you for replying quickly by e-mail or otherwise. Cordi
Delivery time of 7 days (a little too long) payment problems.... a higher direct debit was taken from my account I report it the same day I am told ok and I have to insist by 2 mails without answer and one last time by your online system to finally be reimbursed (time 1semain
It's not easy to navigate around the site, but delivery times are far too long. What's more, it's still not
Good quality products as described. Package well packed. 3 stars for delivery. Products indicated in stock, dispatched within 24 hours, but missing at time of order dispatch. Ordered January 15 Shipped January 24 Received January 28. Credit card debited on day of order.
It's difficult for me to evaluate this order since I still haven't received the model. I called 1001 maquette again and they answered the next day. It's been 3 weeks since I ordered the product and still nothing. It's far too lo
Delivery as advertised. good packaging
I have been a customer for a very long time and have always been satisfied. Keep up the good work...me
Seriously nice people who listen (literally and figuratively). As the au""i'll be back"" used to say!
It's perfect
Nothing to complain about.
Had a problem with my zip code Had a problem with my zip code being wrong don’t know how it happened but it got fixed and the product was sent again at no charge to me.
Had a problem with my zip code being wrong don�t know how it happened but it got fixed and the product was sent again at no charge to me.
Products ordered to date have arrived on time and in line with expectations
The goods were supposedly shipped, but the shipment number is unknown at DHL.de and the shipment is still in Le Harve (10 days ago) at DHL.com. Customer service has been unable to provide any further information for 5 days!
Good prices, fast delivery and very good articles.
Site more than correct service after sale top I have not much to say except that I recommend the site
Rapidity efficiency in short only good I recommend
Serious site, fast delivery
The model arrived on time, in perfect condition and well packaged. Everything you look for in a great model
Products arrived on time and as described. Great service. I will take advantage of it again in the future.
I should have received the package 11 days ago and still nothing. I also sent them an email and they haven't even replied. De momenro nothing happy with the treatment received. 0% recommended in case I ceciva I will let you know.
Boun service no problems encountered! I will buy again!!!
The prices are competitiveI just find the delivery a little long .presque une semaine
Fast delivery
Super service Thank you
Product corresponds well to the description on the site. Efficient order tracking and delivery.