★★★★☆
based on 39278 reviews published
Latest customer reviews
Really good service and range of stock. Very good notification of preparation and shipping and items tracked. Will definitely be shopping here again.
Good store with lots of choice. Fast shipping and no errors in orders. On the other hand, be careful to take only products in stock. The delivery times given for products on order are wrong and therefore much longer!... On the other hand, the person who barely speaks French on the phone is average...you have to explain for a long time to make yourself understood. But this person is friendly. In reply to 1001 maquettes : Bonjour I misspoke. My bad! My order for 230719 was indeed largely received on time as the products were in stock. Thank you for that. On the other hand, I was talking about my order for 220719 (1 day before) which has just been shipped this 020819 whereas the prod""Expédié sous 2 à 4 jours ouv"". So ordering on 2207 should ship on 2707 at worst (there are no non-business days between the 2 dates). And if we take into account the delivery time, the parcel should have reached me yesterday. ) As for your colleague, I'm delighted to learn that she's Italian...I'm also of Italian origin. But that doesn't invalidate my opinion, because she almost put someone else on the phone because of a misunderstanding. You have my confidence and I will continue to order from your store. Sincerely
Pleasant service and reasonable prices considering the cost of living in Paris.
Many choices arrive quickly in good packaging and good condition recommends only negative we do not have as much choice depending on the marqu
Products conformed, packaging was very neat and the models were received on time. I am totally satisfied. I'll be recommending this site as I've seen references that I can't find anywhere else.
Received fast enough bie
Delivery time far too long: 8 days after order.
Fast service. Correct packaging with no problems on arrival.
Fast service and useful correspondence
Delivery problem: 20 days after order and payment! Item returned to 1001 maquette without having passed through my home. No commercial action to solve the problem as soon as possible: 1001 maquette kindly waits for the article to come back to them before sending it back to me via another delivery source. In the meantime, days go by and I still haven't received anything (even though it's been paid for, I remind you). It would have been enough to send me another item identical to the first one and solve the problem on their side with the first delivery company, but I guess 1001 maquette doesn't care about satisfying the best (and therefore also the fastest) s
No problems with this transaction! Good communication fast shipping perfect cared for parcel
Delivery time too long
Serious! very happy
3 weeks ago I placed an order. 10 days ago the package was retained at the post office for incomplete address and they do not know how to give me a solution.
Excellent seller
I received everything well I liked that I was kept informed via email when my order was prepared shipped etc I will still use hobby 1001 I would say keep up the good work See you soon audry
Full service in a word, very professional.
Well-designed website
Good products but fresh and delivery times a little too highÃ
Delivery as ordered - on time
Fast delivery neat parcel thank you :
They met the indicated shipping time and the products correspond perfectly to what was ordered.
Great product
ALWAYS SATISFIED WITH 1001 HOBBIES WITHOUT QUESTION.
Good paint coverage
Very good service, delivery and notifications.
Fast and professional
Rich catalog and mostly excellent service
The order arrived in good time. The Humbrol HU76 paint can was probably a bit old as a 5mm crust of dry paint covered the paint on the can. A pity, but it only concerns this brand.
Sending photo-cuts and a bottle in a simple bubble bag, you can imagine what happens next. Plus a Colissimo shipment that took the wrong route. Summary: - order on 14072019 - parcel sent on 18072019 - parcel picked up on 19072019 - in my letterbox on 23072019 - photo-cutting in poor condition - no compensation. 2 orders to date from 1001 Maquettes 2 déc
Quality products, fast delivery. Perfect
Perfect, fast delivery.
Very good fast delivery
The site is very good, although not all the latest products are present (like the GT75 blades).the engraving tools are very useful to me, like the GT65 blades I found on the site. Top products like TAMIYA (the TAMIYA circle jig is very good) are a bit expensive though. Of course there's AMAZON, but they don't do PAYPAL. So I'm sticking to the sites I know
VERY GOOD CUSTOMER SERVICE
All correct
My disastrous experience began on July 3, 2019 almost a month ago from this review. I placed a 70€ order with the free shipping offered for purchases over xx € on the website. After having exceeded the deadline that was given in the tracking of the order I contacted them and they told me that if after three weeks I had not received it I should contact them again. According to what they told me on the web they warned me that this could be the maximum shipping time (I didn't see any warning at the time but I don't rule out that this is the case). After three weeks I contacted them again and they said they would investigate the problem. That was the last I heard from them. I have been trying for 5 days to get an explanation from them but they do not answer my emails. I guess now I will have to file a complaint with the consumer office. I strongly advise against buying from this store. UPDATE 190819: after acknowledging to me last August 7 that the carrier pediel I ask them to refund the amount paid. They answer me that until the carrier does not return the package they can not return the money (I do not know how they are going to return it if it is lost). A month and a half after the order I still haven't seen the package or my money. UPDATE 070919: and it's been more than two months and I still haven't heard anything. I have already filed a complaint with the European consumer office.
Courier a little slow.
Good price, arrived in a timely fashion and well packed
Excellent selection and price Excellent selection and price, great service what more do you want. Spot on.