Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/11/2019
15 DAYS FOR 1 ORDER MUCH TOO LONG
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2019
Delivered in time with the cadea package
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/11/2019
Order still not received for a week I contacted the SAV and obviously the order was lost in the mail.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2019
Very fast shipping, very careful and very good tracking col
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2019
Excellent seriousness Merc
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 15/11/2019
The delivery was good but the contents of the kit were rather misshapen
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/11/2019
Great people to deal with, helpful and good communication
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/11/2019
The kit was delivered by a responsible courier and in tip top condition. The outer box protected the fragile parts in the kit. Fantastic
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 15/11/2019
Never received my order:(
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/11/2019
Waardeloze levering Waardeloze levering. Meerdere malen bestelling gedaan en artikelen na een week nog niet geleverd. Daarbij dozen beschadigd bij levering. Ook de track en Trace informatie op de sites en in de mail kloppen niet met werkelijkheid en blijven geruime week op status verzonden staan en daarna gebeurd er niets meer. Super jammer, na een paar keer proberen ga ik naar een ander!
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Response from 1001hobbies
Hallo, U heeft producten besteld in lange doorlooptijden, zoals aangegeven op de productfiche en op het overzicht van uw winkelwagen op het moment dat u uw bestelling plaatste. We wachten op het bestelde product. We zouden het begin volgende week moeten ontvangen. De levering wordt geschat op 23/11. Gelieve rekening te houden met de informatie die bij de bestelling wordt verstrekt. Echt waar,
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 15/11/2019
Thank you very good product.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/11/2019
Waardeloze levering. Meerdere malen bestelling gedaan en artikelen na een week nog niet geleverd. Daarbij dozen beschadigd bij levering. Ook de track en Trace informatie op de sites en in de mail kloppen niet met werkelijkheid en blijven geruime week op status verzonden staan en daarna gebeurd er niets meer. Super jammer na een paar keer proberen ga ik naar een ander!
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 15/11/2019
Waardeloze levering Waardeloze levering. Meerdere malen bestelling gedaan en artikelen na een week nog niet geleverd. Daarbij dozen beschadigd bij levering. Ook de track en Trace informatie op de sites en in de mail kloppen niet met werkelijkheid en blijven geruime week op status verzonden staan en daarna gebeurd er niets meer. Super jammer, na een paar keer proberen ga ik naar een ander!
Response from 1001hobbies
Hallo, U heeft producten besteld in lange doorlooptijden, zoals aangegeven op de productfiche en op het overzicht van uw winkelwagen op het moment dat u uw bestelling plaatste. We wachten op het bestelde product. We zouden het begin volgende week moeten ontvangen. De levering wordt geschat op 23/11. Gelieve rekening te houden met de informatie die bij de bestelling wordt verstrekt. Echt waar,
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/11/2019
Ordered and paid on 6.11 Still nothing received on 15.11 Action on my part today because no news Response The package has not left . NOT VERY S
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2019
No worries parcel arrived on time and in good condition I recommend this si
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 14/11/2019
Nefarious experience. Everything went wrong from the beginning we call and they tell us that it takes about a week after 15 days if it is not because I investigated in the transport company I am still waiting for them. It turns out that after 20 days without news they tell us that the order has disappeared and they do not know where the order is. So I ask for a solution and the only option they give me is that they will return it to me.
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C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 14/11/2019
Week and a half to receive an order and no response to the customer. I request cancellation and no response to the customer SILENCI
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/11/2019
it took a long time to arrive but everything was well packaged and in good condition
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/11/2019
Although it took a while it was worth it. A great product
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/11/2019
Very good communication and product quality and delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/11/2019
Twee weken geleden iets besteld wat... Twee weken geleden iets besteld wat drie dagen zou duren en inderdaad de klantenservice moeilijk te bereiken. Antwoord was dat het pakket verdwenen was aan de grens en ze eerst een onderzoek starten. Niet mijn probleem zou ik zeggen. Wacht nog even en dan probeer ik via Paypal mijn geld terug te halen.
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Response from 1001hobbies
Hallo, Het spijt ons van de vertraging. Wij werken aan uw zaak en hebben een onderzoek geopend om uw pakket te vinden. Zodra wij meer informatie hebben, nemen wij zo spoedig mogelijk contact met u op. Wij verzekeren u dat wij zullen doen wat voor u nodig is. Door zich te verontschuldigen voor het ongemak.
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 14/11/2019
Sometimes it is a bit difficult for me to find what I am looking for on your homepage. -)
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/11/2019
Twee weken geleden iets besteld wat drie dagen zou duren en inderdaad de klantenservice moeilijk te bereiken. Antwoord was dat het pakket verdwenen was aan de grens en ze eerst een onderzoek starten. Niet mijn probleem zou ik zeggen. Wacht nog even en dan probeer ik via Paypal mijn geld terug te halen.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 14/11/2019
Twee weken geleden iets besteld wat… Twee weken geleden iets besteld wat drie dagen zou duren en inderdaad de klantenservice moeilijk te bereiken. Antwoord was dat het pakket verdwenen was aan de grens en ze eerst een onderzoek starten. Niet mijn probleem zou ik zeggen. Wacht nog even en dan probeer ik via Paypal mijn geld terug te halen.
Response from 1001hobbies
Hallo, Het spijt ons van de vertraging. Wij werken aan uw zaak en hebben een onderzoek geopend om uw pakket te vinden. Zodra wij meer informatie hebben, nemen wij zo spoedig mogelijk contact met u op. Wij verzekeren u dat wij zullen doen wat voor u nodig is. Door zich te verontschuldigen voor het ongemak.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2019
I am satisfied with the productonly one drawback is the delivery timeordered on November 7th around 4 pmreceived today November 14th at 12 am
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2019
serious and rather fast site. thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2019
I bought a model boat from my father, who's very happy with it.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/11/2019
Delivery times are abnormally long, over a week, and do not correspond to what is advertised on the site. On the other hand, the charge is immediate. Which I don't think is legal, since we're being charged for a product that doesn't come out of the box.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2019
Very satisfied Package delivered on time
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/11/2019
I still haven't received my parcel
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2019
NOTHING TO SAY FOR NOW
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2019
RAS excellent follow-up and delivery time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2019
Fast delivery compliant product lare choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2019
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2019
Hello I am entirely satisfied with your services and you richly deserve the maximum mark I will remain a loyal customer Very Cordial
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/11/2019
Everything perfect
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 12/11/2019
Another victim ... I bought from them for the first time with all the illusion and I am afraid that my purchase will never arrive ... seeing their procedure and reading on multiple sites the complaints about them and feel completely identified. 1º I make the order and I get that I have free shipping ECO but no tracking number ... I try to change the shipping method even if I have to pay but I prefer to have tracking number. 2º In the system I try to ask for it to be sent by registered mail with tracking number. 3º The system does not let me because it automatically redirects me to the ECO shipping method ... very smart on their part so they have the excuse to communicate to their victim that the package has been lost because they can not track it ... in the XXI century few packages are lost. 4º Shortly after my purchase they send me an email saying that my package should have arrived by now but it is still in transit.... (I wonder how they can track it if it is not supposed to be in transit). 5º Entering in my 1001maquetas account and checking my order etc I see a tracking number ....!!!!! surprise !!!! must be courtesy of 1001maquetas and finally they send it to me with tracking. 6º Nothing at all, another joke for the poor victim who has trusted you. 7º This tracking number does not exist. As I said before, seeing the multiple complaints about you in situations like mine, I don't understand why you do this. If they want to profit at the expense of doing these things better be worth it and worth a few 1.000.000.€ not a measly 6144 € of my order with number 178410 UPDATE: 14112019 The SCAM that is what it is follows its ordinary procedure as they have it mounted them. 1001 . I receive a mail that an investigation has been launched and may have been lost .... The paquetesenvíos with the correct address how is my case are not lost and more in the territory UE.... what the package has never left is people seeing all the NEGATIVE comments they have it is seen that they have by system from time to time or daily I dare say to proceed with this type of SCAMS. They want to console me by telling me that they will keep me informed of the status of the investigation and if possible proceed to the Reimbursement "" there "" that ""relieved ""I feel ... but more pissed off if you can because I do not expect to reach a successful outcome. I have already complained to Pay Pal and I will proceed with a consumer complaint. UPDATE 19112019 Fortunately I paid by Paypal and I was able to recover my €. After having formulated quejadisputa via Pay pal ... Pay pal has investigated the matter and have proceeded to refund the € paid for my purchase. Ladies and gentlemen, this company is not trustworthy and I advise you not to try to place any order ... your catalogostock is a smokescreen. Regards. PS: Never in my life until today I have never been the victim of a fraud.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 12/11/2019
smooth delivery
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Verified Buyer
Rating: 4 out of 5
following a purchase from 12/11/2019
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/11/2019
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