★★★★☆
based on 37923 reviews published
Latest customer reviews
All good except for some delay in shipping once you choose the fast shipping option.
IT HAS BEEN A REAL ODYSSEY. I ORDERED THE HARRY POTTER WANDS ON 1312 AND THEY ARRIVED ON 0301. ACCORDING TO THE WEB IT WAS SENT BETWEEN 5-7 DAYS (AND REALLY IT WAS SENT TO THEM). WHEN I SPOKE TO THEM THEY TOLD ME THAT THEY HAD TO RECEIVE IT FROM FRANCE. AND IT SEEMS THAT INSTEAD OF GOING THROUGH MADRID IT CAME DIRECTLY BUT WITH ALMOST 15 DAYS DELAY. THANK GOODNESS IT ARRIVED FOR KINGS
It is the first time I deal with this company and although they have some quality materials and their products are reasonably priced shipping costs are very high for how late and slow the distribution is going.in fact this past December I made my first order and it took me almost a month to arrive and that because I called them because it took me a long time to get the order. How can they take so long
Model purchased December 11 to date still has not arrived. It was a Christmas present for my son big disappointment.
Package ordered on December 14 to date still no arrival. I also sent email for information but received no response. Very bad service
Shipping time not respected (2 working days announced but shipped 9 days later). delivery method changed so it's a pain to get the parcel back! in short, no resp
Order arrived complete, well packaged and on time
ORDER COLLECTED QUICKLY AND CONFORMS TO WHAT I ORDERED
Hello. Despite an order placed on December 19 with products that were supposed to be in stock, my parcel has still not been delivered as of January 1. I live overseas and took advantage of a vacation in mainland France to order from this site. They sent me emails telling me that certain products were not available. Despite several reminders and information telling me that the package would be delivered to the post office, it still hasn't left the warehouse. Too bad for me, I'm going to have to have this parcel sent to my place of residence, and that's going to cost me a few more euros. I think it's a shame to charge around €50 for overseas delivery when most online retailers offer this service at a lower cost. As I've already experienced, this price is unjustified because of the long delivery time and the damaged paint pots on arrival. You'll understand that I can't be satisfied with these services for
Delivery details even for out-of-stock colissimo
Products as expected. Fair prices. Shipping preparation could be improved, however, I found it a little difficult.
I received my order but between the time I ordered on December 18, 2018 and the time I received them there was a more impotent time elapsed since I received it on December 26 or 27, 2018. Instead of the 4 to 5 days as
Fast delivery. Goods corresponded to the description and expectations. Gladly again.
We felt cheated. after choosing a model that says shipping in 24 hours and make me an account to place the order it turns out that you have to pay more than 20 e to get it in 2 or 3 days by DHL when it clearly states that shipping is free from 59e that if nothing of 24h more than 10 days by regular mail of course not emos bought it and thank goodness because it turns out that on ebay is much cheaper and arrives when it says that it arrived.
Great service delivery on time
Excellent experience buying a now discontinued and hard to find Dragon 135 item with delivery ahead of estimated tracking. Recommended!
The only downside was that it was guaranteed to be delivered before Christmas instead it arrived on 12/28 maybe you should review the couriers you use anyway the gift was a success
Ordered on 1712 - shipping announcement but nothing arrived. E-mail sent on 2112 with no response. No communication, disappointed child for Christmas and 46 euros in the wild. Balance sheet: no dispatch collection made no reply to e-mail dispatch deadlines not met. Child did not receive the gift requested. Relaunch on January 10 but no reply to previous emails, so I add
Impeccable no excessive waiting
Wide choice of models, but I think you should be able to see the assembly instructions before you buy.
Correct order processing
Deplorable delivery. I order before the validation of payment I have a delivery time of 4 to 6 days or until December 22 immediately after the validation of payment I receive an email with a longer delivery time Package received after Christmas a child with his gift that is not under the tree! Unacceptable I will NEVER recommend su
Very good service and delivery adequate to my expectations and need continue like this and all my wishes for the new year and thank you again Ã
Quality service and parcel. Products met my expectations
The model is fine but the shipment took a month and after calling and writing and writing and writing and calling and an impertinent person who answers the phone saying that you chose the shipment without tracking what does that have to do for a shipment that was going to take 5 to 7 days to take 27 days to arrive?
Order placed on December 15 today December 31 still nothing received There is no response to emails sent and phones are not answered I now have to explain to my son that his gift for New Year has not been delivered and there is nothing for him under the tree Thank you in advance for the bad service
Takes a while for everything to arrive in Germany but delivery etc. is absolutely fine.
Efficiency, professionalism, careful packaging, shipment ahead of schedule and very fast! it's perfume!
Fast, secure delivery
Misleading description of the material quality of the item ordered (Airplane): Advertised in metal, the reality: half metal, half plastic. Why advertise a scale on the catalog that doesn't correspond to reality when it would be simpler to put the real size of the object? All in all, very good value for money, no hidden costs.
Product corresponds perfectly to my acha
It was simple and easy to make, but the parts came apart.
On time, packaging in good condition. Beautiful model. Only problem: no French instructions, fortunately the recipient of the gift is rather experienced and there are translators on inte
Nice choice of products and not just mock-ups delivery on time. perfect do not hesitate
Compliant product. Delivered on time
Quick response to my question to make my choice. Delivery in time for Christmas. The only downside was the slightly crushed delivery box, which made me fear the worst. But fortunately no
Despite the festive season's rapid delivery
As I'm used to building boats, this model is very well done, but I'd like to have it translated into French with my thanks.
Superb models! I'm really pleased! They are magnificent! I can't wait for my brother to finish them so I can admire them at home! I recommend them 200%! Thank you
A beautiful miniature of the famous Zero. Fast delivery even in this N