/5
★★★★☆
based on 36916 reviews published
★★★★☆
based on 36916 reviews published
Latest customer reviews
3
/5
★★★☆☆
Great people to deal with.
Verified Buyer
purchased on 23/09/2020
5
/5
★★★★★
I live in Hawaii and was impressed at how quickly and efficiently my product came. All the way from France!! Product was wrapped well and arrived in perfect condition.
Verified Buyer
purchased on 23/09/2020
5
/5
★★★★★
Great customer service!
Verified Buyer
purchased on 23/09/2020
5
/5
★★★★★
Great communication on product & quick postage from overseas.
Verified Buyer
purchased on 23/09/2020
5
/5
★★★★★
Great people to deal with. Great people to deal with.
Verified Buyer
purchased on 23/09/2020
Answer from 1001hobbies
Dear Mr CHRISTMAN, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
5
/5
★★★★★
I live in Hawaii and was impressed at… I live in Hawaii and was impressed at how quickly and efficiently my product came. All the way from France!! Product was wrapped well and arrived in perfect condition.
Verified Buyer
purchased on 23/09/2020
Answer from 1001hobbies
Dear Mr Kim, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
5
/5
★★★★★
Great customer service! Great customer service!
Verified Buyer
purchased on 23/09/2020
Answer from 1001hobbies
Dear Mr King, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
4
/5
★★★★☆
Good service?Shipping is?
Geverifieerde Koper
purchased on 23/09/2020
Translated review
4
/5
★★★★☆
French mails regarding when my order will be delivered I can't do much with.
Geverifieerde Koper
purchased on 23/09/2020
Translated review
5
/5
★★★★★
I bought 4 titles of the Warhammer Chronicles they had to come from different stores so it took some time But it was worth the wait once they were shipped they arrived within 2-3 days I can recommend 1001hobbys and i will certainly visit this store again
Geverifieerde Koper
purchased on 23/09/2020
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4
/5
★★★★☆
Shipment arrived after two weeks times - payment included special courier charges. Too long time !
Verified Buyer
purchased on 22/09/2020
4
/5
★★★★☆
Really nice company to deal with. I have ordered items from them several times and they are always easy to deal with and keep you informed on the item shipment and arrival time. Highly recommended.
Verified Buyer
purchased on 22/09/2020
3
/5
★★★☆☆
Shipment arrived after two weeks times... Shipment arrived after two weeks times - payment included special courier charges. Too long time !
Acheteur Vérifié
purchased on 22/09/2020
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Answer from 1001hobbies
Dear Mr Amitai, Thank you for your feedback. We apologize for this incident. Unfortunately, you will understand that carrier delays are currently much longer due to health events and customs are perfectly blocking packages longer than expected. We strongly deplore this situation Thank you for your understanding, soon on our website.
4
/5
★★★★☆
A little more feedback would be nice. Packed Ready to ship Shipped
Verifizierter Käufer
purchased on 22/09/2020
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5
/5
★★★★★
Really nice company to deal with Really nice company to deal with. I have ordered items from them several times and they are always easy to deal with and keep you informed on the item shipment and arrival time. Highly recommended.
Acheteur Vérifié
purchased on 22/09/2020
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Answer from 1001hobbies
Dear Mr Lopez, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
4
/5
★★★★☆
Airplane made well apart from the engine assembled crookedExceptional and fast delivery
Acquirente Verificato
purchased on 22/09/2020
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5
/5
★★★★★
Very good, no problems, everything went smoothly
Comprador Verificado
purchased on 22/09/2020
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3
/5
★★★☆☆
Shipment arrived after two weeks times… Shipment arrived after two weeks times - payment included special courier charges. Too long time !
Verified Buyer
purchased on 22/09/2020
Answer from 1001hobbies
Dear Mr Amitai, Thank you for your feedback. We apologize for this incident. Unfortunately, you will understand that carrier delays are currently much longer due to health events and customs are perfectly blocking packages longer than expected. We strongly deplore this situation Thank you for your understanding, soon on our website.
5
/5
★★★★★
Really nice company to deal with Really nice company to deal with. I have ordered items from them several times and they are always easy to deal with and keep you informed on the item shipment and arrival time. Highly recommended.
Verified Buyer
purchased on 22/09/2020
Answer from 1001hobbies
Dear Mr Lopez, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
4
/5
★★★★☆
First order speed of service nothing to add
Acheteur Vérifié
purchased on 22/09/2020
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5
/5
★★★★★
Arrive very well
Acheteur Vérifié
purchased on 22/09/2020
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4
/5
★★★★☆
A long wait
Acheteur Vérifié
purchased on 22/09/2020
Translated review
5
/5
★★★★★
Perfect order and delivery. Information on the site about the paints required would have been a plus to avoid a second order.
Acheteur Vérifié
purchased on 22/09/2020
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5
/5
★★★★★
Very good large selection and smooth delivery
Acheteur Vérifié
purchased on 22/09/2020
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5
/5
★★★★★
High quality items at a good price
Comprador Verificado
purchased on 21/09/2020
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5
/5
★★★★★
WEb very intuitive and fast service, I know where my purchases are at all times. Very reliable. Best regards.
Comprador Verificado
purchased on 21/09/2020
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5
/5
★★★★★
Very fast and good
Comprador Verificado
purchased on 21/09/2020
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5
/5
★★★★★
Very pleased Very pleased, fast service and shipping. I am in the USA and very pleased with finding what I wanted and the amount of time it took to arrive.
Verified Buyer
purchased on 21/09/2020
Answer from 1001hobbies
Dear Mr Breznai, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
5
/5
★★★★★
I have dealt with 1001 hobbies before I have dealt with 1001 hobbies before. They are great! The model comes when it's supposed to. The model I just got has been built, and painted and decaled. It's an incredible model, all parts fit just right. Had a little trouble with the engine fitting where it should have.
Verified Buyer
purchased on 21/09/2020
Answer from 1001hobbies
Dear Mr Armillotti, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
1
/5
★☆☆☆☆
Tot nu toe niks geleverd en totaal niet bereikbaar Op 5 september heb ik een bestelling geplaatst en betaald. Vandaag, 21 september, heb ik nog steeds niets binnen. Op mails wordt niet gereageerd en de telefoon wordt niet opgenomen. Ik heb ze een keer telefonisch te pakken gekregen. Toen meldden ze dat ze nog wachtten op 1 product en dat mijn bestelling op 17-9 verzonden zou worden. Ik heb nog steeds geen verzendbevestiging gekregen. Blijkbaar reageert het bedrijf wel op reviews hier. Dus, 1001hobbies, kunnen jullie aub uitleggen wat jullie aan het doen zijn?? Edit: Op mijn mail van 7-9 hebben jullie gereageerd Op mijn mail van 8-9 hebben jullie niet gereageerd Op mijn mail van 11-9 hebben jullie gereageerd nadat ik heb gebeld Op mijn mail van 18-9 hebben jullie niet gereageerd. Wat betreft jullie telefoonnummer +31 85 80 81 159: Op 7-9 heb ik 4 keer gebeld. Alle 4 keer kreeg ik voicemail. Op 15-9 heb ik gebeld en kreeg ik een Engels sprekende medewerkster aan de lijn. Op 21-9 heb ik 8 keer gebeld. Alle 8 keer kreeg ik voicemail. Jullie bereikbaarheid is dus waardeloos. Ik zie dat de order inmiddels gesplitst is. Ik ben benieuwd wanneer alles geleverd wordt.
Verified Buyer
purchased on 21/09/2020
Answer from 1001hobbies
Mr. Visser, Bedankt voor je feedback. We bevestigen dat we al uw e-mails hebben beantwoord en dat we oproepen ontvangen. In onze laatste e-mail. We hebben uw bestelling gehalveerd, zodat de beschikbare vliegtuigen later kunnen worden verzonden. Ik wens u een goede ontvangst, Met vriendelijke groet, 1001hobbies klantenservice.