4.2/5
★★★★☆
based on 36915 reviews published

Latest customer reviews

5 /5
★★★★★
Last order was delayed by your shop and the goods were reached my address after two weeks time. Type of shipping method : special courier !
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Verified Buyer
purchased on 20/09/2020
5 /5
★★★★★
Fan de la IJN je recoi et monte soit du 1700 et mon ambition est de faire la totale soit 28 porte avion...15 cuirassé..... 11 croiseur cuirrasé.... et moults destroyers et torpilleurs ...... soit du 1350 toujour IJN. ( la beaucoup moin cause place necesaire.......satisfait des services de 1001 maquett
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Acheteur Vérifié
purchased on 20/09/2020
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5 /5
★★★★★
The model cars are complete and the price is not too expensive my husband loves to make models thank you
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Acheteur Vérifié
purchased on 20/09/2020
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5 /5
★★★★★
I had a little problem with the payment through PayPal and customer service called me right away and fixed the problem. I can't recommend it enough! Great choice of products
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Acheteur Vérifié
purchased on 20/09/2020
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5 /5
★★★★★
Good service
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Verified Buyer
purchased on 20/09/2020
4 /5
★★★★☆
Last order was delayed by your shop Last order was delayed by your shop , and the goods were reached my address after two weeks time. Type of shipping method : special courier !
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Verified Buyer
purchased on 20/09/2020
Answer from 1001hobbies
Geachte heer Delasorte, Dank u voor uw opmerking. Wij staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn daarom essentieel voor ons en we zijn er zeer in geïnteresseerd! @ Binnenkort op onze website Le service client 1001hobbies.
5 /5
★★★★★
Great buyer experience. The shipping was fast considering it was shipped from Europe and all products received were as advertised. Will buy from them again.
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Verified Buyer
purchased on 19/09/2020
5 /5
★★★★★
No problems at all, despite major problems with the post office. Great equipment
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Acheteur Vérifié
purchased on 19/09/2020
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5 /5
★★★★★
Hello Team that was able to react in a very commercial way following a major problem with the post office for which they were not responsible. They were also very friendly on the phone.
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Acheteur Vérifié
purchased on 19/09/2020
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5 /5
★★★★★
Hello Team that was able to react in a very commercial way following a major problem with the post office for which they were not responsible. They were also very friendly on the phone.
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Acheteur Vérifié
purchased on 19/09/2020
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5 /5
★★★★★
I am very satisfied with my package
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Acheteur Vérifié
purchased on 19/09/2020
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5 /5
★★★★★
Good quality color paint expected
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Acheteur Vérifié
purchased on 19/09/2020
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5 /5
★★★★★
A sure thing
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Acheteur Vérifié
purchased on 19/09/2020
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5 /5
★★★★★
No problem thank you beautiful work
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Acheteur Vérifié
purchased on 19/09/2020
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4 /5
★★★★☆
Correct, you can find just about anything you want and fast delivery.
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Acheteur Vérifié
purchased on 19/09/2020
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5 /5
★★★★★
Keep up the good work.
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Acheteur Vérifié
purchased on 19/09/2020
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5 /5
★★★★★
Very good choice excellent delivery
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Acheteur Vérifié
purchased on 19/09/2020
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5 /5
★★★★★
Fast delivery excellent packaging but labels on translation paint cans (precautionary labels) stuck on the reference is mandatory but tamiya paints have a reference when taking off it can disappear it's a shame but I know it's mandatory can be put on the cap directly solve this problem but very happy with this site
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Acheteur Vérifié
purchased on 19/09/2020
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3 /5
★★★☆☆
The last delivery was compliant long but compliant the compressor delivered with English instructions! very unpleasant
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Acheteur Vérifié
purchased on 19/09/2020
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5 /5
★★★★★
Very reliable site serious with a large choice diverse and varied it is a happiness for the modeler chevronner as beginner a site to share widely and to keep under the co
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Acheteur Vérifié
purchased on 19/09/2020
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5 /5
★★★★★
I haven't built the model yet, but as far as delivery, delivery times, packaging, order tracking information and payment security are concerned, it's perfect. I can therefore recommend this company.
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Acheteur Vérifié
purchased on 19/09/2020
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1 /5
★☆☆☆☆
Update,,, received package on October 13 . It took approximately 9 weeks wasn't sure if I would ever see it everything was fine Have not received package,, three weeks out so far. Cannot get any info as to whom the delivery company is ,, ie,,USPS,FedEx, UPS,, etc etc etc..I do have info that my package has arrived in the US,,???not impressed!
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Acheteur Vérifié
purchased on 19/09/2020
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Answer from 1001hobbies
Mr. Morgan, Thank you for your feedback. We inform you that your package was shipped on 01/09/2020 21:20:05. We note that your package has arrived at the United States Post Office since 6/09/20. We have opened an investigation with the carrier which is US Mail. We will come back to you as soon as possible. Best regards 1001hobbies customer service.
5 /5
★★★★★
Great buyer experience Great buyer experience. The shipping was fast considering it was shipped from Europe and all products received were as advertised. Will buy from them again.
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Acheteur Vérifié
purchased on 19/09/2020
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Answer from 1001hobbies
Dear Mr TOMA, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
1 /5
★☆☆☆☆
They advertised and shipped the wrong... They advertised and shipped the wrong item. Then they suggest I pay to return it, then they stop responding to email. I will not pay to ship and then pay again to return an item that I did not order. Not very good customer service.
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Acheteur Vérifié
purchased on 19/09/2020
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Answer from 1001hobbies
Mr. DuBrall, Thank you for your email. We have answered all your emails. In the last one, dated 11th September, we asked you for the photos of the references on the bag we received. On receipt, we would have found a solution for you. We invite you to send us these photos as soon as possible. Wishing you a nice reception. 1001hobbies customer service.
1 /5
★☆☆☆☆
Update,,, received package on October 13 . It took approximately 9 weeks wasn't sure if I would ever see it everything was fine Have not received package,, three weeks out so far. Cannot get any info as to whom the delivery company is ,, ie,,USPS,FedEx, UPS,, etc etc etc..I do have info that my package has arrived in the US,,???not impressed !
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Verified Buyer
purchased on 19/09/2020
Answer from 1001hobbies
Mr. Morgan, Thank you for your feedback. We inform you that your package was shipped on 01/09/2020 21:20:05. We note that your package has arrived at the United States Post Office since 6/09/20. We have opened an investigation with the carrier which is US Mail. We will come back to you as soon as possible. Best regards 1001hobbies customer service.
5 /5
★★★★★
Great buyer experience Great buyer experience. The shipping was fast considering it was shipped from Europe and all products received were as advertised. Will buy from them again.
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Verified Buyer
purchased on 19/09/2020
Answer from 1001hobbies
Dear Mr TOMA, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
1 /5
★☆☆☆☆
They advertised and shipped the wrong… They advertised and shipped the wrong item. Then they suggest I pay to return it, then they stop responding to email. I will not pay to ship and then pay again to return an item that I did not order. Not very good customer service.
User icon
Verified Buyer
purchased on 19/09/2020
Answer from 1001hobbies
Mr. DuBrall, Thank you for your email. We have answered all your emails. In the last one, dated 11th September, we asked you for the photos of the references on the bag we received. On receipt, we would have found a solution for you. We invite you to send us these photos as soon as possible. Wishing you a nice reception. 1001hobbies customer service.
4 /5
★★★★☆
They advertised and shipped the wrong item. Then they suggest I pay to return it then they stop responding to email. I will not pay to ship and then pay again to return an item that I did not order. Not very good customer service.
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Verified Buyer
purchased on 19/09/2020
2 /5
★★☆☆☆
Have not received package three weeks out so far. Cannot get any info as to whom the delivery company is ieUSPSFedEx UPS etc etc etc..I do have info that my package has arrived in the US???not impressed !
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Verified Buyer
purchased on 19/09/2020
5 /5
★★★★★
Friendly prices fast delivery excellent quality products. Que du bonheurs
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Acheteur Vérifié
purchased on 18/09/2020
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