/5
★★★★☆
based on 36914 reviews published
★★★★☆
based on 36914 reviews published
Latest customer reviews
5
/5
★★★★★
2 deliveries out of 2 in the UK: prompt and efficient service. And the prices of my little Fujimi were very good compared to other suppliers.
Acheteur Vérifié
purchased on 12/09/2020
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5
/5
★★★★★
Todo perfecto y r��pido, el producto espectacular y la atenci��n excelente, recomiendo la tie
Verified Buyer
purchased on 12/09/2020
1
/5
★☆☆☆☆
This model arrived missing a major part… This model arrived missing a major part looked like the box had been tampered with but I didn’t realize the part was missing until after I started the build. To bad I was hoping to find a good trustworthy overseas supplier. I’ll keep looking.
Verified Buyer
purchased on 12/09/2020
Answer from 1001hobbies
Sir Ziegler, We thank you for your comment. We invite you to look at your email and send us the requested documents so that we can forward this request to our supplier and obtain the missing piece. Thank you for your reply. Have a nice day Customer care 1001hobbies
5
/5
★★★★★
The model kit arrived safely The model kit arrived safely, in very good condition and in a timely way.
Verified Buyer
purchased on 12/09/2020
Answer from 1001hobbies
Dear Mr. Ciapalo Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
5
/5
★★★★★
Very nice products very good service and excellent communication!
Geverifieerde Koper
purchased on 12/09/2020
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5
/5
★★★★★
The model kit arrived safely in very good condition and in a timely way.
Verified Buyer
purchased on 12/09/2020
2
/5
★★☆☆☆
This model arrived missing a major part looked like the box had been tampered with but I didn�t realize the part was missing until after I started the build. To bad I was hoping to find a good trustworthy overseas supplier. I�ll keep looking.
Verified Buyer
purchased on 12/09/2020
3
/5
★★★☆☆
Order on 25.8 the articles are still on (supply from the manufacturer.)
Verifizierter Käufer
purchased on 11/09/2020
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5
/5
★★★★★
Order delivered in record time. Thanks again for your professionalism. See you soon for a next order
Acheteur Vérifié
purchased on 11/09/2020
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3
/5
★★★☆☆
I am very moderately satisfied because I ordered 6 aqua colors and received 5 aqua and 1 oil I am not sure to recommend you next time.
Acheteur Vérifié
purchased on 11/09/2020
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5
/5
★★★★★
All in line
Acheteur Vérifié
purchased on 11/09/2020
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5
/5
★★★★★
Delivered on time.Ras
Acheteur Vérifié
purchased on 11/09/2020
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5
/5
★★★★★
Super Very good traceability of the order fast discount received without problem in a week despite an item out of s
Acheteur Vérifié
purchased on 11/09/2020
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5
/5
★★★★★
Good quality shipment received on time. No problems
Acheteur Vérifié
purchased on 11/09/2020
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4
/5
★★★★☆
Punctuality 10 friendliness 10 packing arrived 5 you could devote a little more in packing the goods however satisfied thank you
Acquirente Verificato
purchased on 11/09/2020
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1
/5
★☆☆☆☆
Zeer slechte winkel!! Precies vandaag ben ik al 7 weken bezig om mijn bouwpakket compleet te krijgen. Toen het pakket binnen kwam miste er 1 zakje met wat kleine onderdelen. Na diverse emails waar geen reactie op kwam, heb ik via Facebook contact gezocht. Hier kreeg ik snel reactie en het zou opgelost worden. Sinds het contact via Facebook is het 5 weken van meerdere berichten en belofte, maar ik heb nog steeds mijn bouwpakket niet compleet. Ik zit nu dus met een bouwpakket van €70,- die ik niet kan bouwen. Bestel niks bij deze winkel!
Acheteur Vérifié
purchased on 11/09/2020
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Answer from 1001hobbies
Meneer, We nodigen u uit om ons uw bestelnummer te geven. We kijken er naar uit om van u te horen, 1001hobby's klantenservice
3
/5
★★★☆☆
Order placed 8-20-20202 Order placed 8-20-20202, received 9/10/2020. All items ordered were there. Order was shipped 8/7/2020 All items were in stock. Why wait 7 days before processing the order? Took 8 days to go from France to US. - This is normal. Took 5 days to be delivered. Slow again. I'm giving a 3 out of 5 stars, 1-3 days to make the order and ship it is acceptable. 7 days is not. Shipping cost at 24.00 is way too high. Box was mangled and crushed on one side but everything was OK You could read the contents of the shipping box because it had the invoice with the items clearly readable. One of the dumbest things I've seen. I gave you a fair shot at my business, you took too long and cost too much.
Acheteur Vérifié
purchased on 11/09/2020
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Answer from 1001hobbies
Mr. Lowry Thank you for your feedback. First of all, we would like to apologize for the delay. You will understand that the summer holidays and health protocols slow down order preparations and shipping. Unfortunately, the transport times to the UNITED STATES are still long due to covid-19. We understand your dissatisfaction and regret your disappointment. We hope that you will trust us again when you place a future order, to show you that this incident is truly exceptional. thanking you for your understanding, best regards 1001hobbies customer service
1
/5
★☆☆☆☆
Zeer slechte winkel!! Precies vandaag ben ik al 7 weken bezig om mijn bouwpakket compleet te krijgen. Toen het pakket binnen kwam miste er 1 zakje met wat kleine onderdelen. Na diverse emails waar geen reactie op kwam, heb ik via Facebook contact gezocht. Hier kreeg ik snel reactie en het zou opgelost worden. Sinds het contact via Facebook is het 5 weken van meerdere berichten en belofte, maar ik heb nog steeds mijn bouwpakket niet compleet. Ik zit nu dus met een bouwpakket van €70,- die ik niet kan bouwen. Bestel niks bij deze winkel!
Verified Buyer
purchased on 11/09/2020
Answer from 1001hobbies
Meneer, We nodigen u uit om ons uw bestelnummer te geven. We kijken er naar uit om van u te horen, 1001hobby's klantenservice
3
/5
★★★☆☆
Order placed 8-20-20202 Order placed 8-20-20202, received 9/10/2020. All items ordered were there. Order was shipped 8/7/2020 All items were in stock. Why wait 7 days before processing the order? Took 8 days to go from France to US. - This is normal. Took 5 days to be delivered. Slow again. I'm giving a 3 out of 5 stars, 1-3 days to make the order and ship it is acceptable. 7 days is not. Shipping cost at 24.00 is way too high. Box was mangled and crushed on one side but everything was OK You could read the contents of the shipping box because it had the invoice with the items clearly readable. One of the dumbest things I've seen. I gave you a fair shot at my business, you took too long and cost too much.
Verified Buyer
purchased on 11/09/2020
Answer from 1001hobbies
Mr. Lowry Thank you for your feedback. First of all, we would like to apologize for the delay. You will understand that the summer holidays and health protocols slow down order preparations and shipping. Unfortunately, the transport times to the UNITED STATES are still long due to covid-19. We understand your dissatisfaction and regret your disappointment. We hope that you will trust us again when you place a future order, to show you that this incident is truly exceptional. thanking you for your understanding, best regards 1001hobbies customer service
5
/5
★★★★★
Precies vandaag ben ik al 7 weken bezig om mijn bouwpakket compleet te krijgen. Toen het pakket binnen kwam miste er 1 zakje met wat kleine onderdelen. Na diverse emails waar geen reactie op kwam heb ik via Facebook contact gezocht. Hier kreeg ik snel reactie en het zou opgelost worden. Sinds het contact via Facebook is het 5 weken van meerdere berichten en belofte maar ik heb nog steeds mijn bouwpakket niet compleet. Ik zit nu dus met een bouwpakket van �70- die ik niet kan bouwen. Bestel niks bij deze winkel!
Verified Buyer
purchased on 11/09/2020
1
/5
★☆☆☆☆
Order placed 8-20-20202 received 9/10/2020. All items ordered were there. Order was shipped 8/7/2020 All items were in stock. Why wait 7 days before processing the order? Took 8 days to go from France to US. - This is normal. Took 5 days to be delivered. Slow again. I'm giving a 3 out of 5 stars 1-3 days to make the order and ship it is acceptable. 7 days is not. Shipping cost at 24.00 is way too high. Box was mangled and crushed on one side but everything was OK You could read the contents of the shipping box because it had the invoice with the items clearly readable. One of the dumbest things I've seen. I gave you a fair shot at my business you took too long and cost too much.
Verified Buyer
purchased on 11/09/2020
5
/5
★★★★★
Very good experience
Acheteur Vérifié
purchased on 10/09/2020
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5
/5
★★★★★
As usual, no complaints, perfect order and delivery.
Acheteur Vérifié
purchased on 10/09/2020
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4
/5
★★★★☆
Good preparation package well done but a little long lead time However I will continue with you thanks to the choice you offer
Acheteur Vérifié
purchased on 10/09/2020
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3
/5
★★★☆☆
The parcel was well received on the agreed date, a fine product, but it was a real disappointment to see the assembly instructions in English and Chinese! as for the paints, it's a real headache to find the right matches.
Acheteur Vérifié
purchased on 10/09/2020
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5
/5
★★★★★
Great pro
Acheteur Vérifié
purchased on 10/09/2020
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5
/5
★★★★★
Keep up the good work! You're responsive and reliable
Acheteur Vérifié
purchased on 10/09/2020
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5
/5
★★★★★
Very fast shipping to the United... Very fast shipping to the United States. Packed very well no damage
Acheteur Vérifié
purchased on 09/09/2020
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Answer from 1001hobbies
Dear Mr. Kubinski Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
5
/5
★★★★★
Very good always satisfied with them
Acheteur Vérifié
purchased on 09/09/2020
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Answer from 1001hobbies
Dear Mr. Chevalier Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
5
/5
★★★★★
A positive experience The website was well organized and the purchase was delivered with efficiency. A very positive experience!
Acheteur Vérifié
purchased on 09/09/2020
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Answer from 1001hobbies
Dear Mr. Anderson Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website