/5
★★★★☆
based on 37286 reviews published
★★★★☆
based on 37286 reviews published
Latest customer reviews
5
/5
★★★★★
Excellent
Cyrille G.
purchased on 20/11/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you are satisfied. See you soon for new purchases!
5
/5
★★★★★
Nice site with lots of choice, and fast delivery.
Ronald V.
purchased on 03/11/2024
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Answer from 1001hobbies
Thank you so much for your positive feedback! We're glad you like the site and are satisfied with the selection and fast delivery. We hope to serve you again soon!
2
/5
★★☆☆☆
Three-month wait for delivery
Eric D.
purchased on 09/10/2024
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Answer from 1001hobbies
We apologize for the three-month delivery delay. This is not normal and we fully understand your frustration. Thank you for your patience and sorry again for the inconvenience.
5
/5
★★★★★
Thanks to 1001hobbies I was finally able to buy the hg kit I always wanted.
Sorena H.
purchased on 20/11/2024
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Answer from 1001hobbies
We're delighted that you've finally found the HG kit you've always wanted! Thank you for your positive feedback. We hope you have a lot of fun building it!
3
/5
★★★☆☆
Moderate
Leo R.
purchased on 29/10/2024
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4
/5
★★★★☆
For multiple orders, I would like to be able to combine orders to reduce shipping costs.
Alex A.
purchased on 23/11/2024
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Answer from 1001hobbies
We understand the importance of being able to combine orders in order to reduce delivery costs, especially for multiple orders. Please do not hesitate to contact our customer service team, who may be able to offer you a solution for your orders.
1
/5
★☆☆☆☆
Never received the parcel it is the amentable and paid and not refunded it is a scandal I will speak about it on Internet of this very bad experiance
Emanuel B.
purchased on 07/11/2024
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Answer from 1001hobbies
We are very sorry to hear that you have not received your package and that this has caused you a bad experience. We understand your frustration and thank you for your patience in resolving this incident.
3
/5
★★★☆☆
Shipped very quickly, but received a cardboard box damaged on one side, without damaging the merchandise. The model is made entirely of plastic, which doesn't seem to be very high quality - to be seen once assembled!
Marie T.
purchased on 25/11/2024
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Answer from 1001hobbies
Thank you for your return! We're delighted that the goods were undamaged, despite the damaged cardboard box. As for the quality of the model, we hope that once assembled, it will better meet your expectations. Please do not hesitate to let us know your impressions after assembly. We'll be happy to answer any questions you may have.
4
/5
★★★★☆
No problems except this harassment after the purchase by messages that were on a first-name basis (origin???)
Dominique P.
purchased on 29/10/2024
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Answer from 1001hobbies
Thank you for your feedback! We apologize for the intrusion of the messages that bothered you after your purchase. We fully understand that this can be unpleasant. We will take steps to avoid this in the future and ensure that our communications are more appropriate. Thank you again for your patience and feedback.
3
/5
★★★☆☆
Not always clear on website.
Shipping took a long time. Could be due to crowds. But a work remains kang
Elzo S.
purchased on 21/11/2024
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Answer from 1001hobbies
Thank you for your feedback! We understand that the website can sometimes not be completely clear and we take your comment to heart to improve this. Regarding the long shipping, we do our best to minimize delays due to crowds, but we understand that it can be annoying. We hope you will have a faster experience next time. Thank you for your patience!
5
/5
★★★★★
Hello, there are articles falsely described... Two motorcycles are not at the right scale... Yamaha 250 "enduro" and BMW R75...ech.1/10th instead of 1/12th! Otherwise, it's fine! Thanks for your time.
Jean-marc D.
purchased on 20/11/2024
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Answer from 1001hobbies
Hello and thank you for your feedback! We apologize for the confusion regarding the motorcycle scales. We are taking note of your comment in order to rectify the descriptions and avoid any misunderstanding for our future customers. We thank you for your understanding and remain at your disposal for any further questions.
5
/5
★★★★★
Meets my expectations
Vivien A.
purchased on 24/11/2024
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Answer from 1001hobbies
Thank you for your feedback! We are pleased that the product meets your expectations. Don't hesitate to come back to us for future purchases!
5
/5
★★★★★
Very satisfied
Jacques O.
purchased on 10/11/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We are delighted to hear that you are very satisfied. See you soon for new orders!
5
/5
★★★★★
Congratulations, they have several quality products
Roberto S.
purchased on 29/10/2024
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Answer from 1001hobbies
Thank you very much for your compliment! We are happy that you found quality products in our assortment. We will continue to offer you the best. See you soon!
5
/5
★★★★★
Fast delivery, everything well intact. Great price for a local company
Luc D.
purchased on 13/11/2024
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Answer from 1001hobbies
Thank you so much for your feedback! We are glad that the delivery was prompt and that everything arrived in good condition. It's nice to hear that you are happy with the price and service. We hope to serve you again soon!
5
/5
★★★★★
Serious site. Quick response to messages.
Jean R.
purchased on 08/11/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you have appreciated the responsiveness of our service. Your satisfaction is our priority, and we will always be there to meet your needs. We hope to see you soon!
4
/5
★★★★☆
Delay and misunderstanding at the time of purchase (presentation of a box of additional details of a Honda as a "complete car"...WARNING therefore
Henri R.
purchased on 05/11/2024
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Answer from 1001hobbies
Thank you for your feedback and comments! We apologize for the confusion at the time of purchase. We have taken note of your comment in order to improve the presentation of our products and avoid such misunderstandings in the future. We appreciate your vigilance and hope that you will give us the opportunity to fully satisfy you with your next purchases.
5
/5
★★★★★
Very top good
Milan C.
purchased on 16/11/2024
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Answer from 1001hobbies
Thank you for your positive feedback! We're glad you're satisfied. Until next time!
4
/5
★★★★☆
A good choice of models and accessories
Eric C.
purchased on 04/11/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We're glad you found our selection of models and accessories interesting. Don't hesitate to come back and discover our new arrivals!
5
/5
★★★★★
Very good but too much useless advertising I only buy what I want Too much advertising kills advertising
Jean-pierre M.
purchased on 21/11/2024
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Answer from 1001hobbies
Thank you for your constructive feedback! We understand that too much advertising can be distracting. We appreciate your feedback and will work to make the experience more pleasant for you in the future. Please let us know if you have any other suggestions!
4
/5
★★★★☆
The order did not arrive complete because one of the pieces had been separated to send it when they received it, it seems that it was late. They sent it separately and free of charge.
Vicente S.
purchased on 07/11/2024
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Answer from 1001hobbies
We are very sorry to hear that your order did not arrive complete at first. We appreciate your understanding about the delay in the part and are glad to hear that it was shipped at no additional cost. We want to make sure that your shopping experience is always satisfactory, so we take your feedback into account to improve our service. If you need anything else, please don't hesitate to contact us, thank you for your patience!
1
/5
★☆☆☆☆
My experience is downright bad. I only received a package after several weeks which contained only half of the goods ordered 2 items worth €45.60 were not !!!! delivered. While I did receive an email claiming that all goods were delivered. Several emails to the customer service is so far not !!!! You are not reachable by phone. So I certainly do not recommend you and will also ask the modeling website Scalemates to remove your link from their website !!!
Henk K.
purchased on 03/11/2024
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Answer from 1001hobbies
We are very sorry that you had such a negative experience. We apologize for this inconvenience and hope to resolve it quickly.
5
/5
★★★★★
Everything went smoothly. Very fast shipping. Thank you
Eloise S.
purchased on 25/11/2024
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Answer from 1001hobbies
Thank you so much for your feedback! We are delighted that the shipment was so quick and that everything went smoothly. See you soon for your next purchases!
4
/5
★★★★☆
Pleasant and very professional telephone reception to resolve an order number error due to my haste in filling in the form.
Patrick B.
purchased on 15/11/2024
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Answer from 1001hobbies
Thank you for your feedback! We are delighted that our team was able to resolve your concern quickly, professionally and courteously. Please don't hesitate to contact us again, we'll be happy to help!
5
/5
★★★★★
Great, hurry up.
Csaba V.
purchased on 24/11/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We're glad you were satisfied with the speed of your order. See you soon for new orders!
5
/5
★★★★★
Product delivered ahead of schedule ...! Bravo ....
Alphonse G.
purchased on 12/11/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We are delighted that your product was delivered ahead of schedule. It's a pleasure to provide you with a fast and efficient delivery experience. See you soon for your next purchases!
2
/5
★★☆☆☆
- feeling of a scam: at the time of purchase, all products were in stock. However, they send with the order confirmation (editable, by the way) a badly written clarification in Spanish, indicating that the bag can be divided due to lack of stock, assuming additional costs.
- The expected time of availability of the missing product was increasing instead of decreasing.
- After almost 20 days of waiting, I ask Paypal to refund the money and cancel the purchase, providing all the evidence - Paypal communicates with the seller and only then and instantly send all the products (including the one that still had 2 weeks left to be available again).
Angeles D.
purchased on 08/11/2024
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Answer from 1001hobbies
We are very sorry to hear that you had such a negative experience. We apologize for the confusion caused by the out-of-stock and automated response you received. We will take your feedback into consideration to improve our communication and customer service processes. We are glad you finally received the products, but again we apologize for the inconvenience. If you need assistance in the future, please do not hesitate to contact us directly, and we will be sure to provide you with better service.
5
/5
★★★★★
Very good, impeccable service, caring and attentive. I recommend it!
Ettore C.
purchased on 27/09/2024
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Answer from 1001hobbies
Thank you so much for your great feedback! We are happy that you appreciated our service and attention. Your advice is very important to us! We hope to see you again soon for more purchases.
5
/5
★★★★★
The shipping and tracking was very good, just like the purchase.
Juan Carlos P.
purchased on 22/11/2024
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Answer from 1001hobbies
Thank you for your feedback! We are glad to hear that the shipping, tracking and purchase were to your liking, we look forward to serving you again soon!
5
/5
★★★★★
Very top done
Milan C.
purchased on 19/10/2024
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Answer from 1001hobbies
Thank you for your positive feedback! We're glad you're satisfied. Until next time!