/5
★★★★☆
based on 36830 reviews published
★★★★☆
based on 36830 reviews published
Latest customer reviews
3
/5
★★★☆☆
Delivery takes too long (2 weeks)
Rob H.
purchased on 22/09/2024
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Answer from 1001hobbies
We understand that a two-week delivery time may feel longer than expected. We do our best to process and ship orders as quickly as possible. If you have specific questions about your order, please do not hesitate to contact us. We appreciate your patience!
5
/5
★★★★★
Perfect product, well packaged, sent quickly, thank you!
Véronique J.
purchased on 07/10/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We are delighted to hear that the product is perfect, well packaged and sent quickly. Your satisfaction is our priority, and we thank you for your trust. See you soon for your next purchases!
4
/5
★★★★☆
Impeccable models, I can't find a support for these little models
Pierre V.
purchased on 25/09/2024
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Answer from 1001hobbies
Thank you for your feedback! We're delighted that you find our layouts impeccable. Regarding support for small models, we understand that this can be an important need. Please feel free to browse our site to see if we offer any options, or contact our customer service department for specific recommendations. Your satisfaction is our priority!
5
/5
★★★★★
Well
Patrick P.
purchased on 07/09/2024
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Answer from 1001hobbies
Thank you for your feedback! We're glad everything went well for you. If there's anything else you need or would like to share in the comments, please let us know. We hope to see you soon!
5
/5
★★★★★
Always professional and operational
Michele P.
purchased on 19/09/2024
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Answer from 1001hobbies
Thank you so much for your feedback! We are glad that you see us as professional and operational. Our customers' satisfaction is our priority! We look forward to your next purchase!
5
/5
★★★★★
Is not in yet...
Jan V.
purchased on 23/09/2024
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Answer from 1001hobbies
I am sorry to hear that your order has not yet arrived. We understand that this can be frustrating. If you would like more information about your shipment or need assistance, please do not hesitate to contact us. We are here to help!
4
/5
★★★★☆
Everything arrived perfectly, but it took a long time. The delivery time from the time the order was placed until it was delivered was very long.
Belen G.
purchased on 19/09/2024
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Answer from 1001hobbies
We appreciate your feedback and are happy to hear that your order arrived in perfect condition. However, we regret the delay in delivery. We are working to improve our shipping times and ensure that all of our customers receive their orders faster. Your feedback is valuable to us and will help us make improvements, thank you for your understanding and we hope to see you again soon!
5
/5
★★★★★
Thank you! Jean-Pierre - Brussels
Jean-pierre V.
purchased on 27/09/2024
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Answer from 1001hobbies
Thank you very much, Jean-Pierre! We're delighted to hear that everything went so well for you! Your satisfaction warms our hearts. Don't hesitate to come back for future purchases. See you soon in Brussels!
1
/5
★☆☆☆☆
1st order and what a disappointment! Order placed on 09/09/2024 for a game in stock on 04/10/2024 the order is cancelled without any warning or a call from me. Strangely enough most stores have received the restocking of this product but not the odd one. The site can be proud of being French but does no better than a dubious foreign site.
'yoann' H.
purchased on 09/09/2024
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5
/5
★★★★★
Fast delivery.
Fabienne C.
purchased on 08/10/2024
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Answer from 1001hobbies
Thank you for your feedback! We are happy to hear that the delivery was fast. Your satisfaction is important to us, and we hope to see you soon for your next purchases!
5
/5
★★★★★
Very satisfied. Delivered the day after I ordered. Top
Frederic U.
purchased on 07/10/2024
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Answer from 1001hobbies
Thank you so much for your feedback! We are delighted to hear that you are very happy with your order and that delivery was so quick. It's always a pleasure to serve our customers to the best of our ability! Please come back again for future purchases. We hope to see you soon!
5
/5
★★★★★
Impeccable navigation, same customer service!
Monster M.
purchased on 16/08/2024
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Answer from 1001hobbies
Thank you very much for your enthusiastic feedback! We're delighted to hear that you enjoyed browsing our site and using our customer service. Your satisfaction is our priority, and we appreciate your trust. Don't hesitate to come back for future purchases!
5
/5
★★★★★
Perfect
Serge L.
purchased on 23/09/2024
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Answer from 1001hobbies
Thank you so much! We're delighted that everything worked out perfectly for you! If there's anything else you need, or if you'd like to place a new order, please let us know. We hope to see you soon!
3
/5
★★★☆☆
The games I ordered arrived damaged because the packaging was too fragile and there was little protection inside. It's a shame, because customer service is pretty understanding, so I wouldn't recommend ordering from them.
Johan M.
purchased on 10/09/2024
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Answer from 1001hobbies
We are very sorry to hear that the games you ordered arrived damaged due to inadequate packaging. This is unfortunate, especially since we strive to provide good customer service. Your feedback is very important to us, and we will be taking steps to improve our packaging protection to prevent this from happening again in the future. Thank you for taking the time to share your experience, and we look forward to earning your trust again in the future.
5
/5
★★★★★
Items shipped promptly and well packed. A+ seller.
Geoffrey H.
purchased on 02/10/2024
Answer from 1001hobbies
Thank you for the fantastic feedback! We're delighted to hear that your items were shipped promptly and well packed. We strive for excellence, and your support means a lot to us! A+ for you too!
5
/5
★★★★★
Very good
Durand V.
purchased on 07/10/2024
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Answer from 1001hobbies
Thank you so much! We're delighted to hear that everything is going very well for you! If there's anything else you need or would like to share in the comments, please let us know. See you soon!
4
/5
★★★★☆
Good but a bit expensive
Joseph S.
purchased on 19/09/2024
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Answer from 1001hobbies
Thank you for your feedback! We're glad you find our products of high quality, even if you find them a little expensive. Your satisfaction is important to us, and we are constantly working to offer good value for money. Please do not hesitate to come back to us if you have any questions or specific requirements.
3
/5
★★★☆☆
Improved packaging
Eric C.
purchased on 19/08/2024
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Answer from 1001hobbies
Thank you for your feedback! We're sorry to hear that the packaging didn't live up to your expectations. Your comments are very valuable and we will take them into account to improve our future shipments. If you have any other suggestions or needs, please let us know.
2
/5
★★☆☆☆
They have everything you would want, and the prices are not bad. Whether you get it in a week or six months is just not clear. I've been waiting months for a kit that is just in stores elsewhere, and here they push the expected delivery date up a month every month.
Daan V.
purchased on 26/08/2024
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Answer from 1001hobbies
Thank you for your feedback. We are happy to hear that you find our selection and prices interesting. We apologize for the delay with your kit and understand that it can be frustrating. We do our best to meet delivery deadlines, but some items may be delayed due to stock availability. Please be assured that we are actively working to improve our communication on delivery times. Please do not hesitate to contact us if you need help or more information about your order.
3
/5
★★★☆☆
This time I ordered three Heller paints and a Tamiya cement. The cement was perfect, one of the paints was fine but the other two came with less quantity and quite dry. Normally the Heller paint can weighs about 13.5 grams, these two did not reach 8 grams. On this occasion mal.....y am Prime.
Luis Fernando T.
purchased on 06/10/2024
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Answer from 1001hobbies
We are very sorry to hear that your order did not meet your expectations this time. We appreciate you letting us know. We strive to provide quality products, and it is disappointing to hear that the paints you received were not in good condition and had less quantity. Your feedback is very valuable to us, and we will review it to improve in the future. If you need assistance with your order, please do not hesitate to contact our customer service, thank you for your understanding and for being part of our Prime community!
5
/5
★★★★★
Fast service, large selection of items. Very serious site that warns you when there is an error in the order. And does everything possible to find a solution.
Franck D.
purchased on 27/09/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We're delighted you enjoyed our fast service and wide selection of items. It is essential for us to inform our customers in case of error and to find solutions quickly. Your confidence in our reliability motivates us to keep improving. Don't hesitate to come back for future purchases!
5
/5
★★★★★
Very good site
Henri J.
purchased on 02/09/2024
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Answer from 1001hobbies
Thank you very much! We're delighted that you like our site so much! Your satisfaction is our greatest reward, and we look forward to welcoming you back for future purchases. We hope to see you soon!
5
/5
★★★★★
Fast and accurate very recommended!
Gabriel G.
purchased on 07/10/2024
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Answer from 1001hobbies
Thank you for your kind words! We are happy that you found our service fast and accurate. Your recommendation really makes us happy! We look forward to seeing you soon!
5
/5
★★★★★
It comes from Europe but came in 10 days well packed. They have stock for older kits from the 90’s as well as current. I will buy from again.
Tim J.
purchased on 28/09/2024
Answer from 1001hobbies
Thank you so much for your review! We're thrilled to hear that your order arrived in just 10 days and was well-packed. It's great to know you appreciate our selection of both vintage and current kits. We look forward to serving you again soon!
5
/5
★★★★★
They are all original figures that I ordered. Well packaged and delivery time approx. 1 week.
I would order there again next time.
Paul B.
purchased on 30/08/2024
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Answer from 1001hobbies
We are delighted that you are happy with your order and that the figures arrived safely! It's great to hear that the packaging was good and the delivery time met your expectations. We look forward to your next purchase!
4
/5
★★★★☆
Item arrived slightly later than expected given its size (it didn't fit in the worldwide relay locker.) Item conforms to my request. I recommend this site.
Patrick F.
purchased on 06/10/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We are delighted to hear that the item arrived and complied with your request, even though it took a little longer due to its size. We appreciate your recommendation and are glad you had a good experience on our site. Your satisfaction is our priority, and we hope to see you again soon for future purchases!
3
/5
★★★☆☆
Delay and problems with delivery. Package all torn.
Thierry D.
purchased on 27/09/2024
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Answer from 1001hobbies
We are very sorry to hear that you experienced delays and problems with the delivery, as well as a package that was torn upon arrival. This is not the experience we want our customers to have. Your feedback is very valuable and we will use it to improve our delivery service. Please do not hesitate to contact us directly so that we can find a solution to this problem. Thank you for your understanding and patience.
5
/5
★★★★★
Fine
Hélios L.
purchased on 29/09/2024
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Answer from 1001hobbies
Thank you for your feedback! We're glad you're satisfied. If you have any questions or comments, please let us know. We hope to see you soon!
5
/5
★★★★★
Perfect!
Ludovic B.
purchased on 07/10/2024
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Answer from 1001hobbies
Thank you so much! We're delighted that everything was perfect for you! If there's anything you need, please don't hesitate to come back to us. See you soon!
5
/5
★★★★★
Everything impeccable.
Jean-paul C.
purchased on 07/10/2024
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Answer from 1001hobbies
Thank you for your feedback! We are delighted to hear that everything was perfect for you. Your satisfaction is our greatest reward! See you soon for new orders!