★★★★☆
based on 37923 reviews published
Latest customer reviews
Excellent!
Undoubtedly a good service even if the sending of some e-mails should be done more carefully (e.g.: the reminder of transfer for payment did not wait for the usual time of execution of the banking transaction that is regulated by a European regulation). The very content of e-mails that I assume to be automatic in some cases is misleading (e.g.: confirmation of receipt of payment looks more like account registration confirmation). The prices are generally above the market average for the subjects of my interest (scale airplane assembly boxes) with few exceptions. For what has just been written, the policy of frequent discounts is valid, even if e-mail notifications tend to arrive later than the start of promotions. Of course it is sotenibile as a business choice the equation high prices = high quality of service.Otherwise the parcel arrived in reasonable time the goods were properly packed and in optimal condition.
Excellent packaging to ensure there was no damage to the item however it took a very long time to arrive!!
Delivery too long and I had to pay for it ! Next time I will buy from Irish website or UK
Poor execution - I ordered online and chose Dhl shipping so that I would receive the item in time but my item was shipped regular mail and will definitely arrive much later than promised.
Very satisfied very good order tracking merc
Ordered 0409 and still not delivered.
,delivery too long and I had to pay... ,delivery too long and I had to pay for it! Next time I will buy from Irish website or UK
Very good productsfast delivery times and very responsive customer service if you have a problem.
Everything is just fine. So nothing to say
Excellent packaging to ensure there was... Excellent packaging to ensure there was no damage to the item, however it took a very long time to arrive!!!
Very good site. Fast delivery. Good quality products. Experience to be renewed
Poor execution Poor execution - I ordered online and chose Dhl shipping so that I would receive the item in time but my item was shipped regular mail and will definitely arrive much later than promised.
Long delivery time (2 weeks)
Very good turnaround times and a problem with missing components was dealt with quickly by exchanges on the website and sent asap by post. I would not hesitate to make a 2nd purchase from 100
DELIVERY TIME TOO LONG.
All's well not
Satisfied with the product but it took too long to receive the parcel. cdlt P.Favalessa
Delivery time too long. 2 weeks to be delivered despite a small quantity a
Poor execution Poor execution - I ordered online and chose Dhl shipping so that I would receive the item in time but my item was shipped regular mail and will definitely arrive much later than promised.
,delivery too long and I had to pay… ,delivery too long and I had to pay for it ! Next time I will buy from Irish website or UK
Excellent packaging to ensure there was… Excellent packaging to ensure there was no damage to the item, however it took a very long time to arrive!!
Took a bit of time to arrive. But it did come a long way. Happy with service and product....
Delivery times and orders well respected. I recommend
The offer is very attractive, but the rates are prohibitive.
Took a bit of time to arrive, Took a bit of time to arrive,. But it did come a long way. Happy with service and product....
Took a bit of time to arrive, Took a bit of time to arrive,. But it did come a long way. Happy with service and product....
Prompt delivery and excellent packaging - excellent. Would recommend 1001 modelkits to anyone
Placed my order 27 days ago got a status update saying my decals shipped 12 days ago......still nothing. When you call no one answers and you have to leave a message. If I ever get my order it will be my last. Terrible!
Placed my order 27 days ago Placed my order 27 days ago, got a status update saying my decals shipped 12 days ago......still nothing. When you call no one answers and you have to leave a message. If I ever get my order it will be my last. Terrible!
Good internet store, but even better, good after-sales service.
Order conformed and shipped quickly. No surprises, I highly recommend
Prompt delivery and excellent packaging... Prompt delivery and excellent packaging - excellent. Would recommend 1001 modelkits to anyone
Placed my order 27 days ago Placed my order 27 days ago, got a status update saying my decals shipped 12 days ago......still nothing. When you call no one answers and you have to leave a message. If I ever get my order it will be my last. Terrible!
Prompt delivery and excellent packaging… Prompt delivery and excellent packaging - excellent. Would recommend 1001 modelkits to anyone
I've already given my evaluation. I'm going to get an e-mail every day asking me the same question? This is the fourth mail, that's enough. Thank you Eric Souquet-B
A few days after placing an order for a model, customer service got in touch to tell me that the product was out of stock and that the restocking date was estimated at 4-5 weeks. With no further certainty provided, I opted for a refund (now in progress). I appreciate the customer service's spontaneous contact, even if given the amount involved (just over €450) it was a minimum. I can also understand the announced restocking delay, given the origin. What doesn't encourage me at all to try again is, on the one hand, the number of reviews posted here mentioning this problem and, on the other hand, the fact that at the time of ordering this model was indicated as being in stock in 5 copies (unless I'm mistaken, that's still the case today! ). I think it's a pity to make it so difficult for people to know how many items are in stock, which must require a much heavier follow-up, and which has to be done for a certain number of items. In my case, it was shooting myself in the foot, because going from a stock of 5 announced to 0 in reality makes me wonder about the very existence of stock tracking, and doesn't really give a feeling of reliability. D
The item ordered was dispatched promptly and received without breakage. I will recommend this s
When we ordered we were told that it would take 3 to 4 working days, but the model was delivered 13 days later because it was not in stock. We would have liked to know this at the time of purchase....c was for our son and the wait was too long.
No delivery