4.2/5
★★★★☆
based on 37923 reviews published

Latest customer reviews

4 /5
★★★★☆

Parcel conforms to the order products very well packed speed of dispatch despite a small mix-up due to the tracking which indicated that the parcel had been dispatched but the follow-up by the site of the post office said that the parcel was ready but not yet taken in charge by the post office. In fact, the parcel had left the 1001 maquettes depot, but the post office took two days to dispatch it, so it wasn't the seller's responsibility. With the cat, the person I spoke to did her utmost to inform me of the situation. So yellow card to the post office and good point to 1001 maquettes. I'll recommend you without any worries, while keeping in the back of my mind that the post office has its failings in your area. I definitely recommend

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Acheteur Vérifié
purchased on 15/09/2018
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2 /5
★★☆☆☆

The box arrived completely broken as it did not come with protective packaging. They have sent directly the box of the model that is a very thin cardboard wrapped with plastic. It was to make a gift and the appearance was horrible. For this that would not have increased their costs much I will not buy again in this store because you risk that the merchandise arrives destroyed.

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Comprador Verificado
purchased on 15/09/2018
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1 /5
★☆☆☆☆

Wait one me my order...

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Acheteur Vérifié
purchased on 14/09/2018
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1 /5
★☆☆☆☆

The small key fob has still not arrived. In this day and age where everything is delivered quickly, it is not exactly customer-friendly to wait so long. I hope that the item arrives soon. I will never order anything from you again!!!!

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Verifizierter Käufer
purchased on 14/09/2018
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4 /5
★★★★☆

Serious seller with responsive after-sales service. Small problem with my order quickly taken care of and resolved by the after-sales service. I recommend

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Acheteur Vérifié
purchased on 13/09/2018
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4 /5
★★★★☆

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Acheteur Vérifié
purchased on 13/09/2018
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5 /5
★★★★★

Recommend this seller for the seriousness the speed the packaging everything is nik

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Acheteur Vérifié
purchased on 13/09/2018
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3 /5
★★★☆☆

On August 11, I placed an order Several times contacted both by phone and email Apparently I am always kept on the line After more than a month I still have not received anything On the website it says that my order is canceled but is paid Edit: On October 9 I received a part of the order Shortly before that I was informed by a friendly employee from France about the cause of an apparently exceptional problem After receiving this part of the order this nice lady called me again to explain why the last part is still taking some time Service from her is very good Of course not pleasant to have to wait so long for the stuff Suspected cause of problems is the computer system of 1001

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Geverifieerde Koper
purchased on 13/09/2018
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5 /5
★★★★★

A very good service

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Verified Buyer
purchased on 12/09/2018
5 /5
★★★★★

Excellent received my orderand in good time thankyou.

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Verified Buyer
purchased on 12/09/2018
2 /5
★★☆☆☆

The model is fine what I didn't like is that I didn't know when it was going to arrive the tracking number they sent me by email was not correct I tried to contact them to solve the issue and I got nothing. They did not reply to my email. That's why the score is so low.

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Comprador Verificado
purchased on 12/09/2018
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5 /5
★★★★★

Good products as described. Well packed

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Acheteur Vérifié
purchased on 12/09/2018
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5 /5
★★★★★

Products conform well packaged Fast delivery

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Acheteur Vérifié
purchased on 12/09/2018
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5 /5
★★★★★

More than perfect

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Acheteur Vérifié
purchased on 12/09/2018
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5 /5
★★★★★

I recommend for the seriousness of the team! Fast delivery and great make-up

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Acheteur Vérifié
purchased on 12/09/2018
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4 /5
★★★★☆

Excellent received my order,and in good... Excellent received my order,and in good time thankyou.

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Acheteur Vérifié
purchased on 12/09/2018
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5 /5
★★★★★

Keep up the good work )

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Acheteur Vérifié
purchased on 12/09/2018
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4 /5
★★★★☆

Very good store! The prices are attractive, there's plenty of choice, and delivery is fast and careful. However, it is (apparently?) IMPOSSIBLE to cancel your order if you make a mistake or change your mind, even if it's not yet in preparation. So it's best to be

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Acheteur Vérifié
purchased on 12/09/2018
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5 /5
★★★★★

Serious housegood shipping respect of the order

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Acheteur Vérifié
purchased on 12/09/2018
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1 /5
★☆☆☆☆

Delivery time now already over 9 days. Far too long.

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Verifizierter Käufer
purchased on 12/09/2018
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5 /5
★★★★★

A very good service A very good service

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Acheteur Vérifié
purchased on 12/09/2018
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5 /5
★★★★★

A very good service A very good service

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Verified Buyer
purchased on 12/09/2018
4 /5
★★★★☆

Excellent received my order,and in good… Excellent received my order,and in good time thankyou.

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Verified Buyer
purchased on 12/09/2018
1 /5
★☆☆☆☆

Negative I placed the order on 3108 and I haven't heard anything more payment in advance with pay pal I wrote two mails but I haven't heard back

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Acquirente Verificato
purchased on 12/09/2018
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1 /5
★☆☆☆☆

I placed an order for 3 models and although they arrived on time, the packages were wrapped in plastic without protection or warning of fragile package so I have received broken packages and one of the models was broken. I have contacted customer service and at first they answered me quickly but when I got to the point of accepting one of the options they gave me they did not give me any sign of life and after 3 emails within 3 weeks to give them time to respond I'm still waiting.

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Comprador Verificado
purchased on 11/09/2018
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3 /5
★★★☆☆

10 days late on the delivery date announced after a reminder from me by may

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Acheteur Vérifié
purchased on 11/09/2018
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5 /5
★★★★★

Very good products good site with choice...and good"" brands ""...I recommend this seller.

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Acheteur Vérifié
purchased on 11/09/2018
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2 /5
★★☆☆☆

I placed an order for a model on September 4 paying for a shipping service that promised to deliver the package between September 6 and 8. On the 7th I sent them an email asking about the status of the package and was told that it would arrive the following day (which was Saturday the 8th) or early the following week. I was also told that the tracking code would certainly be provided to me on the 8th. I told them how unhappy I was as I had paid extra money for it to be delivered between the 6th and the 8th. Trying to contact them in multiple ways I was given the tracking code on Monday via customer service chat. Finally the package arrived on the 12th and they mailed me the tracking code the day before. The package was correct and arrived in good condition. Overall my rating is bad and I am disappointed.

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Comprador Verificado
purchased on 10/09/2018
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5 /5
★★★★★

Well stocked site with lots of good quality material attractive prices. Unfortunately there were problems with the shipment not so much for the delivery time but for the tracking of the package you didn't know where it ended up however everything ended up for the best and certainly the fault was the post office. Only flaw is that the model arrived with a broken tail (solvable problem however annoying since the model is new and of a certain cost) should improve the packaging before shipping. However professional site highly recommended.

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Acquirente Verificato
purchased on 10/09/2018
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4 /5
★★★★☆

Fast delivery and good packaging. I was promptly informed about the processing of my order.

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Acquirente Verificato
purchased on 10/09/2018
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4 /5
★★★★☆

Notwithstanding the carrier's delay, i simply regret that either in the catalog or on the internet, the number of pieces is not always indicated, either personally or for a 9 year old nephew. otherwise, the quality of the reception and packaging is excellent. A recomm

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Acheteur Vérifié
purchased on 09/09/2018
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5 /5
★★★★★

Perfect as usual.

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Acheteur Vérifié
purchased on 09/09/2018
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4 /5
★★★★☆

I sent off for the Douglas Bader spitfire model it arrived today in a plain brown box which was in perfect condition ""But"" when I opened it to reveal the kit box I was not please one bit the kit box was battered infact if I had gone to a local model shop and it was the last kit in stock I would not have brought it in that condition. I will certainly not be purchasing anything from this seller again .

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Verified Buyer
purchased on 08/09/2018
1 /5
★☆☆☆☆

It's appallingly slow: items sent 5 days after the order date and received 6 days later. Two weeks to have items in stock with Mondial Relay. You can't be

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Acheteur Vérifié
purchased on 08/09/2018
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2 /5
★★☆☆☆

The delivery time was a little long and the parcel arrived crushed but nothing broken inside, but the parcel tracking imp

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Acheteur Vérifié
purchased on 08/09/2018
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1 /5
★☆☆☆☆

It's appallingly slow: items sent 5 days after the order date and received 6 days later. Two weeks to have items in stock with Mondial Relay. You can't be

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Acheteur Vérifié
purchased on 08/09/2018
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2 /5
★★☆☆☆

I sent off for the Douglas Bader… I sent off for the Douglas Bader spitfire model it arrived today in a plain brown box which was in perfect condition ""But"" when I opened it to reveal the kit box I was not please one bit, the kit box was battered infact if I had gone to a local model shop and it was the last kit in stock I would not have brought it in that condition. I will certainly not be purchasing anything from this seller again .

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Verified Buyer
purchased on 08/09/2018
Answer from 1001hobbies
Dear customer, We are happy that we found a solution for the damaged kit. Best regards, The 1001Modelkits Team
2 /5
★★☆☆☆

I sent off for the Douglas Bader... I sent off for the Douglas Bader spitfire model it arrived today in a plain brown box which was in perfect condition ""But"" when I opened it to reveal the kit box I was not please one bit, the kit box was battered infact if I had gone to a local model shop and it was the last kit in stock I would not have brought it in that condition. I will certainly not be purchasing anything from this seller again .

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Acheteur Vérifié
purchased on 08/09/2018
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Answer from 1001hobbies
Dear customer, We are happy that we found a solution for the damaged kit. Best regards, The 1001Modelkits Team
2 /5
★★☆☆☆

Excellent customer service and delivery (on time). On the other hand, the product (dolphin helicopter) had obviously already been opened because it was damaged (landing gear detached). The item was sold out but there was no mention of any discount.

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Acheteur Vérifié
purchased on 07/09/2018
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5 /5
★★★★★

Nice service. CLEAR

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Acheteur Vérifié
purchased on 07/09/2018
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