★★★★☆
based on 38235 reviews published
Latest customer reviews
The service is prompt and the parts I have had have been very good. I can't speak for the latest one as it is for Xmas ! but it arrived promptly even if in a box 6 times too big.
Ordered merchandise on 10/07/18. It's now 11/01/18 and I've received nothing.
There is almost nothing in store. Every time i order it takes months
A very smooth transaction good and trustfull information and communication. Delivered as was promissed.
Dubious! Shipping took far too long. I didn't like the item and it says on the website that you have a 30-day right of return. Yes, you do. You have to pay the return costs to France yourself and then there is only a credit note that you can redeem in the store. It's not clear anywhere that you can't get the money back. I only wanted the one item and will never be able to redeem this voucher. Nothing but expenses. Support took 8 days to reply to an email. That is unacceptable. I wonder if they will comment again: ""I don't understand...."" Sorry I also don't understand how you can run an online business in such a way.
Very good shipping and very good tracking. Gladly again on occasion.
Virtue: Good product and well served in a short time despite coming from abroad. Flaw: I received excessive warning e-mails exactly 16 times. One day I received the same notification every hour of the day.
Ordered merchandise on 10/07/18 Ordered merchandise on 10/07/18. It's now 11/01/18 and I've received nothing.
There is almost nothing in store There is almost nothing in store. Every time i order it takes months
A very smooth transaction A very smooth transaction, good and trustfull information and communication. Delivered as was promissed.
The service is prompt and the parts I… The service is prompt and the parts I have had have been very good. I can't speak for the latest one as it is for Xmas ! but it arrived promptly even if in a box 6 times too big.
The service is prompt and the parts I... The service is prompt and the parts I have had have been very good. I can't speak for the latest one as it is for Xmas! but it arrived promptly even if in a box 6 times too big.
No problems with ordering or delivery. On the other hand, the presentation of the products on the site is very average (succinct or absent description). In addition, the combination of filters (brand scale, etc.) sometimes gives curious results.
The only downside is the high cost of postage for small volumes.
Excellent customer service. I recommend without hesitation
Very good model for young beginner (dewoitine d52)
Well done and complete website. However extremely long delivery time
There is almost nothing in store There is almost nothing in store. Every time i order it takes months
Perfect fast efficient great choice balances a bit the sadness to see classic stores disappear
Comprehensive online catalog Fast order and delivery tracking
Very serious store Thanks to the whole team Amitiés P
Already previously placed order with significantly delayed delivery. In this last order, the goods were never received.
I still haven't received my order but I've been told that I just have to wait. I only ever ordered a model a month ago.
All as expected correct delivery time right material and catalogedottimo
Top quality service. I couldn't find some items that I needed but one e-mail and my questions were answered within a day. Will definitely use this company again.
Terrible company overpriced charged surcharge for paying by paypal. As far as I can see they never dispatched the goods could not provide a tracking number and apparently couldn't refund me. I had to open a PayPal dispute to get my money back. So glad I paid the surcharge.
Great service . Very good communication. Will use them again
Terrible company Terrible company, overpriced, charged surcharge for paying by paypal. As far as I can see they never dispatched the goods, could not provide a tracking number, and apparently couldn't refund me. I had to open a PayPal dispute to get my money back. So glad I paid the surcharge.
Great service Great service . Very good communication. Will use them again
Top quality service Top quality service. I couldn't find some items that I needed but one e-mail and my questions were answered within a day. Will definitely use this company again.
Great service Great service . Very good communication. Will use them again
Terrible company Terrible company, overpriced, charged surcharge for paying by paypal. As far as I can see they never dispatched the goods, could not provide a tracking number, and apparently couldn't refund me. I had to open a PayPal dispute to get my money back. So glad I paid the surcharge.
Top quality service Top quality service. I couldn't find some items that I needed but one e-mail and my questions were answered within a day. Will definitely use this company again.
Good choice of interesting products very good order handling. A couple of notes about the delivery: the cardboard box arrived broken (although nothing was missing) and the courier after buzzing didn't wait for me to come down but left the package in the yard.
Absolutely satisfactory. Relatively short delivery time and product arrived at destination in perfect condition.
I am completely satisfied
Fast and perfect condition
Nothing to say except fast and efficient.
For paint orders, it would be simpler to classify the refs. chronologically from 1 to 100xxxx, which would make them easier to find in relation to the model assembly instructions.
Excellent choices, swift delivery and when the inevitable problem occurs they solve it very well. I am a repeat customer and they are my go to in the UK.