/5
★★★★☆
based on 36904 reviews published
★★★★☆
based on 36904 reviews published
Latest customer reviews
4
/5
★★★★☆
Revell models in line with the price ( average ) but for my 8 year old son it's very good. The downside is the delivery: the boxes were quite damaged because the carriers don't give a damn. Fortunately, the inside was intact. I don't know if I'd get a 130€ Tamiya model delivered by
Acheteur Vérifié
purchased on 18/08/2020
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1
/5
★☆☆☆☆
I only ordered products noted""in stock"". After 1 week my order was not sent because a product was missing. Complaint and promise of reimbursement, order sent. A product damaged during shipment (unpacked model brush) and still no refund for the missing product 5 weeks later. In the end, I only lost a few euros, but I doubt I'll be ordering from this site again.
Acheteur Vérifié
purchased on 18/08/2020
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5
/5
★★★★★
I am very satisfied with""1001 HOBBIES"".
Acheteur Vérifié
purchased on 18/08/2020
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3
/5
★★★☆☆
Good merchandise but delivery time longer than expected (colissim
Acheteur Vérifié
purchased on 18/08/2020
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5
/5
★★★★★
Conforms to my order impeccable packaging Delivered on time parf
Acheteur Vérifié
purchased on 18/08/2020
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3
/5
★★★☆☆
On the plus side, I found 2 items that were out of stock all over the world. Negative side: prices in the high range. Delays a little long between payment of the order and dispatch of the package: 12 days.
Acheteur Vérifié
purchased on 18/08/2020
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1
/5
★☆☆☆☆
I placed my order (and was charged for... I placed my order (and was charged for it) on July 25th. As of August 18th, I still have not received it. When I enter my order number in the box they provide to track my parcel, nothing happens. I still have no response as to when I may expect to receive my merchandise. Had I known it would take the better part of a month to fulfill an order for one sheet of decals and two tins of paint, I would have gone elasewhere.
Acheteur Vérifié
purchased on 18/08/2020
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Answer from 1001hobbies
Mr. Friedman, Thank you for your feedback. We would like to inform you that the product ordered is currently being delivered. The delivery time to the USA is very long due to the current status of COVID-19. Please also note that you have ordered a product ""shipped under X to X"". Order placed on 25/07/2020 01:21:11, shipped on 06/08/2020 21:20:06 We apologize for this delay and regret your disappointment. Thank you for your understanding, customer service 1001hobbies
1
/5
★☆☆☆☆
Product not yet received Product not yet received
Acheteur Vérifié
purchased on 18/08/2020
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Answer from 1001hobbies
Mr. Roche, Thank you for your feedback. We would like to inform you that the product ordered is currently being delivered. The delivery time to the USA is very long due to the current status of COVID-19. Please also note that you have ordered a product ""shipped under X to X"". Order placed on 27/07/2020, shipped on 06/08/2020 21:20:06 We apologize for this delay and regret your disappointment. Thank you for your understanding, customer service 1001hobbies
5
/5
★★★★★
Product arrived ahead of time and in... Product arrived ahead of time and in excellent condition. Very happy with experience and can't wait to get started.
Acheteur Vérifié
purchased on 18/08/2020
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Answer from 1001hobbies
mr. Greer Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
5
/5
★★★★★
Arrived in a timely manner and package arrived safely! Arrived in a timely manner and package arrived safely! Great online company from France!
Acheteur Vérifié
purchased on 18/08/2020
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Answer from 1001hobbies
mr. RON Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
3
/5
★★★☆☆
Poor packing allows damaged package I ordered a Porsche 356 Di cast model and it was only wrapped in one layer of bubble wrap. The car itself arrive okay but the packaging/display was damaged. This could have easily been prevented with another layer of wrap or a box and wrap. Not worth sending back as it appear this is the only/last one available in silver.
Verified Buyer
purchased on 17/08/2020
Answer from 1001hobbies
hello Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website Customer Care 1001hobbies.
4
/5
★★★★☆
Thank you for the parts Thank you for the parts. I appreciate it. It was all handled well. The only thing I would have hoped for was perhaps a bit quicker on the process. I am guessing it took about 3 weeks from order to delivery. Nonetheless appreciative. Thanks again. Best - s
Verified Buyer
purchased on 17/08/2020
Answer from 1001hobbies
mr. Harris Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
1
/5
★☆☆☆☆
I have paid shipping charges I have paid delivery charges and now I have to pay customs charges so write it down or inform the customer that he will have to double his invoice when he does business with a
Acheteur Vérifié
purchased on 17/08/2020
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4
/5
★★★★☆
As always, no worries from order to delivery.
Acheteur Vérifié
purchased on 17/08/2020
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3
/5
★★★☆☆
There were no problems with the order. Where I'm not satisfied is with the choice of paints, with off""glue + 6 paints"" . Of the 6, only 3 I can use with my model. There wasn't even a matte black color, which seems to me to be a basic one.
Acheteur Vérifié
purchased on 17/08/2020
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5
/5
★★★★★
Box simply wrapped in a layer of bubble wrap, not very pro and so on
Acheteur Vérifié
purchased on 17/08/2020
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2
/5
★★☆☆☆
The parcel has arrived. I ordered it on Thursday at 9am...it was specified that I would receive it the next day (Friday the 14th). To be sure I paid Chronopost (still guaranteed within 24h). According to the information available on the Chronopost tracking system, my parcel was dispatched on Friday evening....36h to put 5 cans of paint in a poor pouch...not very serious! I paid the Chronopost for nothing...and I find it intolerable to have to pay even more to have "the right" to pay with paypal...your competitors are more reliable and faster. The parcel conforms however.... Maj: the information provided by Chronopost is contradictory to what you write below... I can't put a screenshot...too bad. You're offering me a 5€ voucher and a refund for the Chronopost shipment. It's a credit to you and very commercial of you, my friend.
Acheteur Vérifié
purchased on 17/08/2020
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1
/5
★☆☆☆☆
Appalling tiny barely 3cm high with the base bad finish full of plastic burrs for this price it should be gold plated 1 month waiting for that scandalous rip-off there is no other m
Acheteur Vérifié
purchased on 17/08/2020
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5
/5
★★★★★
Good evening I like 1001 maquettes which provides one of the most beautiful stocks in terms of products intended for the model making me even if certain prices sometimes make me jump with the ceiling when one compares with the prices practised by the competition.
Acheteur Vérifié
purchased on 17/08/2020
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5
/5
★★★★★
Delivery times respected careful packaging impeccable transport service. R.
Acheteur Vérifié
purchased on 17/08/2020
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5
/5
★★★★★
Very satisfied with this site. Wide choice of models and very competent customer service. I recommend 1001 maquettes to all model enthusiasts.
Acheteur Vérifié
purchased on 17/08/2020
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5
/5
★★★★★
I found a rare model that I didn't think I'd find anywhere, at an affordable price and delivered in a reasonable time (in these times of pandemics).
Acheteur Vérifié
purchased on 17/08/2020
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5
/5
★★★★★
Various items difficult to find in other stores, fast shipping and very professional customer service department.
Comprador Verificado
purchased on 17/08/2020
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5
/5
★★★★★
Excellent store with a good stock of models and materials. Very good shipping information at all times. The order arrived in perfect condition.
Comprador Verificado
purchased on 17/08/2020
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3
/5
★★★☆☆
Poor packing allows damaged package I ordered a Porsche 356 Di cast model and it was only wrapped in one layer of bubble wrap. The car itself arrive okay but the packaging/display was damaged. This could have easily been prevented with another layer of wrap or a box and wrap. Not worth sending back as it appear this is the only/last one available in silver.
Acheteur Vérifié
purchased on 17/08/2020
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Answer from 1001hobbies
hello Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website Customer Care 1001hobbies.
4
/5
★★★★☆
Thank you for the parts Thank you for the parts. I appreciate it. It was all handled well. The only thing I would have hoped for was perhaps a bit quicker on the process. I am guessing it took about 3 weeks from order to delivery. Nonetheless appreciative. Thanks again. Best - s
Acheteur Vérifié
purchased on 17/08/2020
Translated review
Answer from 1001hobbies
mr. Harris Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
5
/5
★★★★★
I ordered a Porsche 356 Di cast model and it was only wrapped in one layer of bubble wrap. The car itself arrive okay but the packaging/display was damaged. This could have easily been prevented with another layer of wrap or a box and wrap. Not worth sending back as it appear this is the only/last one available in silver.
Verified Buyer
purchased on 17/08/2020
5
/5
★★★★★
Am very satisfied may arrive a little earlier Sent from my
Geverifieerde Koper
purchased on 17/08/2020
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5
/5
★★★★★
Very comprehensive well packed
Geverifieerde Koper
purchased on 17/08/2020
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5
/5
★★★★★
Excellent fast and correct handling Nothing to complain about !
Geverifieerde Koper
purchased on 17/08/2020
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