Reviews 1001hobbies

Parcel well packed fast delivery

I give you 5 stars for your seriousness and speed, but 0 stars for the Post Office, which can't deliver to the right address (it's the 2nd time this has happened to me in a short space of time). It took me 3 days to find my parcel at another person's house, with a name that has nothing to do with mine. With TNT or DHL I never get a p

Unfortunately, the specified delivery dates did not match the actual delivery. After the purchase, a later delivery date was stated in the order confirmation and the actual delivery took place even later than stated in the order confirmation. This was very annoying as it was a birthday present which was therefore not delivered on time!

Top! No complaints

Fast transaction.

Quality models. It's a pity that the difficulty or number of parts isn't always shown in your catalog or on your website. Gift for my nephew or personal use

Very serious delivery on time efficient after-sales service nothing to say i recommend

Good follow-up respectable deadline ready to recommend

Well packaged extremely fast delivery - Europe to Australia.

Well packaged, fast delivery Well packaged, extremely fast delivery - Europe to Australia.

Canadair model the glue was dry on arrival and therefore unusable the paint pots are too small and have poor covering power Impossible to paint the model with such small quantities

Satisfied with the service and delivery time

Well packaged, fast delivery Well packaged, extremely fast delivery - Europe to Australia.

No problem. Package arrived on time. No missing parts. Very good follow-up. I highly recommend this site, very large choice of models. Thank you

Everything super gladly again

Unfortunately, the order arrived damaged. I contacted customer service by e-mail (pictures attached) and received a reply a few hours later. I was offered a discount which I did not accept due to the severe damage. As there was no response, I called them and immediately got a member of staff on the phone. I was told that I would be sent a replacement and this arrived undamaged with DHL Express. Some people criticize the long delivery times, but as a model maker I find this acceptable as many items are ordered from the rest of the world. Overall, however, I am very satisfied.

We started off badly when I paid for a 72 hour shipment and the item arrived a week and a half late, after spending days looking for a way to contact them to make a return, they gave me a shipping address and 10 days ago they received the package and I still haven't heard anything from them or my money. I have not heard anything from them or my money.

Good quality, it was my first model and I loved it. Good service. I will definitely buy again in 1001 maqueta.

I got an email a week after ordering stating that the product I ordered wasn't in stock and that they were waiting for it to be restocked It took some time but it did arrive in the end and I'm very happy with the product

Perfect delivery, that's all ! Regards Jochen

But in your opinion what review should I write since I haven't received anything yet !!!

Lots of choice on 1001 maquettes, but beware of competitors who are more competitive. You need to be vigilant, because delivery times are not always respected. What's more, one order was incomplete, and it's up to the customer to prove this by taking photos of the parcel and sending them by e-mail. Can anyone do this? Let's be serious and check your shipments carefully. On the other hand, customer service is friendly and efficient, but it would be preferable not to have

Very good packaging

I always place my orders by phone: always well understood and well served: nothing more to say.

Hello: This is the first time I've ordered from you and the model I received did not correspond to the model seen on your internet catalog. On the catalog it was a special model for a new mould, whereas the model delivered was a model I'd already seen! The box sent out was nevertheless at a much cheaper price, after a telephone arrangement I reordered it.

Very good transaction Package sent very quickly Well protected Site offering many products with attractive prices

Very happy

The model is perfectly realized, with no detail missing. Well done for this fine achievement!

Perfect delivery and materials

Fast, accurate delivery

Absolute disaster. One model canceled before shipping even by phone. is still sent and money is deducted (cheek!!!) now run after the money. The second model (BF109 117-€) completely deletantisch assembled. Motor crooked, controls not adjusted correctly. Conclusion does not fly and is for the ton I never order there again !!! except expensive nothing too good.

Excellent service. I ordered from UK and unfortunately the item did not arrive but when I contacted the seller they were only too happy to send a replacement at no extra cost to myself. This is the best customer service I have experienced in a long time. Fully recommend this seller. Replacement package was delivered promptly and in good condition. Wonderful and many thanks.

Fast shipment lots of moddeling items

Fast shipment Fast shipment, lots of moddeling items

Fast shipment Fast shipment, lots of moddeling items

Fast and efficient. Nothing to say, the product delivered was as ordered.

Good choice and variety of models on offer Speed of order processing and precise, real-time information on order processing Excellent responsiveness to questions asked on the hotline I won't hesitate to order my next model.

Muy mala compre un producto que decía… Muy mala compre un producto que decía entrega entre 4 y 6 días y llevo 1 mes esperando y aún nada sinceramente es muy malo el servicio te dicen una cosa y después que pagas todo es mentira una experiencia muy mala

Finishing of parts lacks precision. Good performance. Satisfactory overall. An updated catalog would be welcome. me

Muy mala compre un producto que decía... Muy mala compre un producto que decía entrega entre 4 y 6 días y llevo 1 mes esperando y aún nada sinceramente es muy malo el servicio te dicen una cosa y después que pagas todo es mentira una experiencia muy mala