/5
★★★★☆
based on 36901 reviews published
★★★★☆
based on 36901 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Absolutely terrible service took over… Absolutely terrible service took over 14 days to arrive for items that fitted in a large envelope type package , no updates , it took them 5 days before it was sent from the day of my payment for the order, the worst online shop I have ever used , no way to realistically contact and when I did email no reply after 3 emails , obviously they don’t care about their customers at all ! will not buy from again ever
Verified Buyer
purchased on 07/08/2020
Answer from 1001hobbies
Mr. Rowell, We really regret your comment. Your order was prepared on July 27th, the day after your order was placed. Our carriers were overwhelmed with the sales and were late with the shipments. We understand your dissatisfaction, we invite you to contact us by phone. thanking you for your understanding, Sincerely, The customer care 1001hobbies.
5
/5
★★★★★
Despite the scheduled waiting time on the other hand I am satisfied with the purchase. I received a vintage Monogram kit one can say from the 1970s new undamaged and perfectly packaged. This does not happen all the time. Kind and professional. Thank you
Acquirente Verificato
purchased on 07/08/2020
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3
/5
★★★☆☆
Hello I received my R5 Turbo model in the post. But the package was folded in two. However nothing is broken inside. I find it shocking to see this kind of delivery principles.
Acheteur Vérifié
purchased on 07/08/2020
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2
/5
★★☆☆☆
Delivery times too long
Acheteur Vérifié
purchased on 07/08/2020
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4
/5
★★★★☆
You should be informed which items are really in stock before finalizing the order.
Acheteur Vérifié
purchased on 07/08/2020
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4
/5
★★★★☆
I bought the models for a gift, but I'm not sure they're what you'd expect, as the model looks very small to me! But as it's not for me, I'll check with the person who wanted the gift if it suits them (I've never made a model so it's hard to have an opinion). Delivery was fairly quick to the store in the 11th arrondissement. As the parcel was the size of an A4 envelope, I thought it was a shame that it wasn't sent to our address free of charge. Collection went smoothly, but I think customers should be advised to call before visiting the store, as I had the impression that opening hours were restricted. I tried to buy a puzzle at the same time as this order but there was very little choice (almost all were out of stock).
Acheteur Vérifié
purchased on 07/08/2020
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5
/5
★★★★★
Nothing to say good quality model
Acheteur Vérifié
purchased on 07/08/2020
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5
/5
★★★★★
Product arrived earlier than expected call on my as soon as the
Acheteur Vérifié
purchased on 07/08/2020
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4
/5
★★★★☆
La 5 eme étoile quand j'aurais mon avoir suite retour Faudrait penser à faire des offres de fidélité sous forme de bons d'achat ou de frais de port g
Acheteur Vérifié
purchased on 07/08/2020
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5
/5
★★★★★
Absolutely terrible service took over 14 days to arrive for items that fitted in a large envelope type package no updates it took them 5 days before it was sent from the day of my payment for the order the worst online shop I have ever used no way to realistically contact and when I did email no reply after 3 emails obviously they don�t care about their customers at all ! will not buy from again ever
Verified Buyer
purchased on 07/08/2020
5
/5
★★★★★
Smooth transaction. Smooth transaction.
Verified Buyer
purchased on 06/08/2020
Answer from 1001hobbies
Hans, Thank you for your comment . We insist on the fact that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
5
/5
★★★★★
All perfect thank you!!!
Acquirente Verificato
purchased on 06/08/2020
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4
/5
★★★★☆
Online store Well stocked with models and accessories.
Acquirente Verificato
purchased on 06/08/2020
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5
/5
★★★★★
Products always undamaged and on time delivery. Maybe times a tad long but the situation due to the emergency would explain why. Otherwise I can only congratulate you Have a good evening and happy vacations to all m.d.
Acquirente Verificato
purchased on 06/08/2020
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5
/5
★★★★★
Order very well tracked and delivered on time despite the health crisis. I am very satisfied with the site and the products available. I hope, however, that I'll be able to stock up on the range of products I need to extend the range of scenarios I play for my games.
Acheteur Vérifié
purchased on 06/08/2020
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5
/5
★★★★★
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Acheteur Vérifié
purchased on 06/08/2020
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1
/5
★☆☆☆☆
Ordered on July 2nd and received on the 22nd! One item was missing and the parcel was damaged. After complaining to the after-sales service, the item was returned to me with the wrong reference number (although I had indicated by e-mail that the reference number was correct, but not the description). I therefore received an article that did not correspond. When I complained, I was told, not very politely, that it was I who had given the reference number. I'm not responsible for your problems with reference numbers.
Acheteur Vérifié
purchased on 06/08/2020
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4
/5
★★★★☆
It's difficult to choose the color of the pot on the screen, as it's not the real one.
Acheteur Vérifié
purchased on 06/08/2020
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1
/5
★☆☆☆☆
Model purchased on this site as a gift card for a birthday price paid 101€99 price found on other sites for the same item between 50€ and 55€ (
Acheteur Vérifié
purchased on 06/08/2020
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5
/5
★★★★★
Smooth transaction.
Verified Buyer
purchased on 06/08/2020
5
/5
★★★★★
Smooth transaction. Smooth transaction.
Acheteur Vérifié
purchased on 06/08/2020
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Answer from 1001hobbies
Hans, Thank you for your comment . We insist on the fact that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
4
/5
★★★★☆
The site can be a bit 'clunky' to navigate if you are not sure what you're looking for. Overall though, the site does have extensive ranges of models, paints, etc. The prices compare well to Amazon and eBay and delivery dates are really good and mostly the orders arrive before the quoted dates. It's just not that easy to use on a mobile phone!
Verified Buyer
purchased on 05/08/2020
3
/5
★★★☆☆
Bought a model Ferrari for my son. Transaction went through easily enough. However, the model came from France and the tracking information (translated from French) suggested it might take 30 days before delivery. Contacted 1001Modelkits to ask for clarification and did not receive any reply. Slightly disappointing. The model did turn up, however, a few days later. So alls well that ends well. Just please, reply to correspondence.
Verified Buyer
purchased on 05/08/2020
3
/5
★★★☆☆
Although the goods ordered were of high quality, I feel the service was slow for this day and age with misleading dates quoted on the tracking facility.
Verified Buyer
purchased on 05/08/2020
1
/5
★☆☆☆☆
Did not receive what I ordered. Got something completly different....
Verified Buyer
purchased on 05/08/2020
5
/5
★★★★★
I did have a little delay but I was treated very well and will be a customer in the future. The range of products stocked is outstanding. All my modelling need at one supplier including accessories and books. Happy customer.
Verified Buyer
purchased on 05/08/2020
5
/5
★★★★★
Fast deliveryproduct as described
Geverifieerde Koper
purchased on 05/08/2020
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5
/5
★★★★★
Excellent!
Geverifieerde Koper
purchased on 05/08/2020
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4
/5
★★★★☆
Good shop lots of choice and well organized! Couple of small issues but irritating: - the link in the e-mails sometimes does not work because of the confusion in 1001hobbies and 1001modelbouw - delivery time of some items is very long.
Geverifieerde Koper
purchased on 05/08/2020
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5
/5
★★★★★
All good and I am very satisfied
Geverifieerde Koper
purchased on 05/08/2020
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