/5
★★★★☆
based on 36900 reviews published
★★★★☆
based on 36900 reviews published
Latest customer reviews
5
/5
★★★★★
Clear webshop easy and fast
Geverifieerde Koper
purchased on 05/08/2020
Translated review
4
/5
★★★★☆
The order took quite a long time and was also wrong, but it could be remedied with some speed.
Comprador Verificado
purchased on 05/08/2020
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4
/5
★★★★☆
Good shop lots of choice and well organized! Couple of small issues but irritating: - the link in the e-mails sometimes does not work because of the confusion in 1001hobbies and 1001modelbouw - delivery time of some items is very long.
Geverifieerde Koper
purchased on 05/08/2020
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5
/5
★★★★★
All good and I am very satisfied
Geverifieerde Koper
purchased on 05/08/2020
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4
/5
★★★★☆
Very satisfied with how the order went The delivery could be a little better but the company was moving during my order
Geverifieerde Koper
purchased on 04/08/2020
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4
/5
★★★★☆
Very good price for the products I bought anyway Easy payment and fast delivery On top of that the package was well packed! Unfortunately no 55 because my products were covered in dust Other than that, nothing to complain about
Geverifieerde Koper
purchased on 04/08/2020
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1
/5
★☆☆☆☆
Wrong item sent received my 2 item order in good time but one item sent was completely different item to that that i ordered so very disappointed with this have tried contacting support there twice but no response yet over 2 days,site does not seem to have proper complaints section so so far very disappointed with this company,item ordered was british forces patrol and support group by airfix but got sent folland gnat instead that totally unacceptable
Verified Buyer
purchased on 04/08/2020
Answer from 1001hobbies
Hello, We thank you for your time and your comments, we deplore this situation and cannot understand what happened. Please be advised that our customer service department will contact you tomorrow. Thank you for your patience,
5
/5
★★★★★
Quick Quick, efficient service. Easy to find the product on line and response time with the correct product was great! Thanks!
Verified Buyer
purchased on 04/08/2020
Answer from 1001hobbies
Ken, We thank you for your comments and your trust. It is this kind of message that makes our job our passion. We insist on the fact that customer satisfaction is our priority - your feedback is therefore essential and we are very interested in your comments! Have a nice day the 1001 hobbies of customer service
5
/5
★★★★★
I am satisfied and would order again. I have seen some less than complimentary reviews of this company. Yes, they are in France - and that made no impact on my getting delivery of my order. Sure it took a few weeks, but there is the Atlantic Ocean to cross and honestly the supplies I ordered made it over here in reasonable time, the price was right, and I am quite satisfied.
Verified Buyer
purchased on 04/08/2020
Answer from 1001hobbies
Dear David, We thank you for your comments and your trust. It is this kind of message that makes our job our passion. We insist on the fact that customer satisfaction is our priority - your feedback is therefore essential and we are very interested in your comments! Have a nice day the 1001 hobbies of customer service
5
/5
★★★★★
1001 Hobbies was awesome 1001 Hobbies was awesome. Even though I was in the states they took the time to respond to me on any questions I had and were able to let me know when my models would be available. My box was slightly squished but I'm sure that has to do more so with the shipping than this company. Overall highly satisfied with the quality of customer support and prompt shipping. Thanks so much for fulfilling my order all away across the Atlantic.
Verified Buyer
purchased on 04/08/2020
Answer from 1001hobbies
Dear CODY, We thank you for your comments and your trust. It is this kind of message that makes our job our passion. We insist on the fact that customer satisfaction is our priority - your feedback is therefore essential and we are very interested in your comments! Have a nice day the 1001 hobbies of customer service
5
/5
★★★★★
Excellent product
Acquirente Verificato
purchased on 04/08/2020
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5
/5
★★★★★
I always find what I am looking for. Shipments are always perfect and arrive on time. Impeccable.
Acquirente Verificato
purchased on 04/08/2020
Translated review
2
/5
★★☆☆☆
5 days to prepare a parcel is much too long and I missed my gift for an 8 year old boy.
Acheteur Vérifié
purchased on 04/08/2020
Translated review
1
/5
★☆☆☆☆
Quick efficient service. Easy to find the product on line and response time with the correct product was great! Thanks!
Verified Buyer
purchased on 04/08/2020
1
/5
★☆☆☆☆
I have seen some less than complimentary reviews of this company. Yes they are in France - and that made no impact on my getting delivery of my order. Sure it took a few weeks but there is the Atlantic Ocean to cross and honestly the supplies I ordered made it over here in reasonable time the price was right and I am quite satisfied.
Verified Buyer
purchased on 04/08/2020
1
/5
★☆☆☆☆
1001 Hobbies was awesome. Even though I was in the states they took the time to respond to me on any questions I had and were able to let me know when my models would be available. My box was slightly squished but I'm sure that has to do more so with the shipping than this company. Overall highly satisfied with the quality of customer support and prompt shipping. Thanks so much for fulfilling my order all away across the Atlantic.
Verified Buyer
purchased on 04/08/2020
5
/5
★★★★★
Received my 2 item order in good time but one item sent was completely different item to that that i ordered so very disappointed with this have tried contacting support there twice but no response yet over 2 dayssite does not seem to have proper complaints section so so far very disappointed with this companyitem ordered was british forces patrol and support group by airfix but got sent folland gnat instead that totally unacceptable
Verified Buyer
purchased on 04/08/2020
1
/5
★☆☆☆☆
Wrong item sent received my 2 item order in good time but one item sent was completely different item to that that i ordered so very disappointed with this have tried contacting support there twice but no response yet over 2 days,site does not seem to have proper complaints section so so far very disappointed with this company,item ordered was british forces patrol and support group by airfix but got sent folland gnat instead that totally unacceptable
Acheteur Vérifié
purchased on 04/08/2020
Translated review
Answer from 1001hobbies
Hello, We thank you for your time and your comments, we deplore this situation and cannot understand what happened. Please be advised that our customer service department will contact you tomorrow. Thank you for your patience,
5
/5
★★★★★
Quick Quick, efficient service. Easy to find the product on line and response time with the correct product was great! Thanks!
Acheteur Vérifié
purchased on 04/08/2020
Translated review
Answer from 1001hobbies
Ken, We thank you for your comments and your trust. It is this kind of message that makes our job our passion. We insist on the fact that customer satisfaction is our priority - your feedback is therefore essential and we are very interested in your comments! Have a nice day the 1001 hobbies of customer service
5
/5
★★★★★
I am satisfied and would order again. I have seen some less than complimentary reviews of this company. Yes, they are in France - and that made no impact on my getting delivery of my order. Sure it took a few weeks, but there is the Atlantic Ocean to cross and honestly the supplies I ordered made it over here in reasonable time, the price was right, and I am quite satisfied.
Acheteur Vérifié
purchased on 04/08/2020
Translated review
Answer from 1001hobbies
Dear David, We thank you for your comments and your trust. It is this kind of message that makes our job our passion. We insist on the fact that customer satisfaction is our priority - your feedback is therefore essential and we are very interested in your comments! Have a nice day the 1001 hobbies of customer service
5
/5
★★★★★
1001 Hobbies was awesome 1001 Hobbies was awesome. Even though I was in the states they took the time to respond to me on any questions I had and were able to let me know when my models would be available. My box was slightly squished but I'm sure that has to do more so with the shipping than this company. Overall highly satisfied with the quality of customer support and prompt shipping. Thanks so much for fulfilling my order all away across the Atlantic.
Acheteur Vérifié
purchased on 04/08/2020
Translated review
Answer from 1001hobbies
Dear CODY, We thank you for your comments and your trust. It is this kind of message that makes our job our passion. We insist on the fact that customer satisfaction is our priority - your feedback is therefore essential and we are very interested in your comments! Have a nice day the 1001 hobbies of customer service
5
/5
★★★★★
Excellent , cheaper than iv seen , prompt dispatch , il be buying again , this site should be advertised more , better
Verified Buyer
purchased on 04/08/2020
5
/5
★★★★★
Good communication great price
Verified Buyer
purchased on 04/08/2020
5
/5
★★★★★
1001 modelkits got me parts for my Maverick vader. I've waited up to 8 with other shops, 3 weeks after ordering 1001 Models had delivered. Excellent service and competitive prices.
Verified Buyer
purchased on 04/08/2020
1
/5
★☆☆☆☆
Frankly inadequate. 9 days to ship a small photo-etched part which was in stock, then 15 days to arrive from Northern France to the UK. So 24 days in total. The management needs to review its procedures. There are plenty of model suppliers out there.
Verified Buyer
purchased on 04/08/2020
5
/5
★★★★★
First time using 1001, but really pleased with the ease of ordering and speed of delivery post despatch. Whilst the are not the cheapest the kits arrived well packed to avoid damage. Will definitely use again.
Verified Buyer
purchased on 04/08/2020
5
/5
★★★★★
Very fast shipping, even during pandemic.very communicative.
Verified Buyer
purchased on 04/08/2020
5
/5
★★★★★
Fast efficient service and quality products.
Verified Buyer
purchased on 04/08/2020
5
/5
★★★★★
All good does what it says on the tin.
Verified Buyer
purchased on 04/08/2020
5
/5
★★★★★
Excellent service .... delivered within the stated timescales ... would use again. Not sure about all the negative reviews, my experience was good ...
Verified Buyer
purchased on 04/08/2020