Reviews 1001hobbies

Why does it take 10 days from the time of my order (30 July) for you to pull two small sheets of decals from your stocks put them in an envelope and mail them? Why did you not forward to me the tracking number of my order as you said you would do? Why did you omit CALIFORNIA from my address that I gave you? Why did you include my postal code mixed in with a bunch of other numbers making it very difficult to know where the package was going? This probably explains why it took another 16 days from the time you put the package in the mail to the time I received it yesterday (25 Aug)

Why does it take so long for delivery of my order? Why does it take 10 days from the time of my order (30 July) for you to pull two small sheets of decals from your stocks, put them in an envelope and mail them? Why did you not forward to me the tracking number of my order as you said you would do? Why did you omit CALIFORNIA from my address that I gave you? Why did you include my postal code mixed in with a bunch of other numbers making it very difficult to know where the package was going? This probably explains why it took another 16 days from the time you put the package in the mail to the time I received it yesterday (25 Aug)

I ordered an item and received it damaged. Sent pictures and still have to return the item to France. No names given of who to contact only Customer Service Dept.! The item was not that much money but I did ask for a refund. The item was a vacuum formed canopy that is easily crushed and was sent in an envelope! Should have been in a box. Not a good experience. Ken

A little disappointed with the reception of my order 4 models ordered on 25718received 3 models on 23718 1° non respect of the delivery time 2° incomplete order 3° packing shipment suffered from the tansportwith the consequences that can be guessed. i keep my confidence in youdespite these small hassles hoping that these worries will not have any resonnance in my future ordersin which case my preference will go to other suppliers.

RAS on delivery

Prompt delivery products in good condition

I ordered an item and received it… I ordered an item and received it damaged. Sent pictures and still have to return the item to France. No names given of who to contact, only Customer Service Dept.! The item was not that much money but I did ask for a refund. The item was a vacuum formed canopy that is easily crushed and was sent in an envelope! Should have been in a box. Not a good experience. Ken

I ordered an item and received it... I ordered an item and received it damaged. Sent pictures and still have to return the item to France. No names given of who to contact, only Customer Service Dept.! The item was not that much money but I did ask for a refund. The item was a vacuum formed canopy that is easily crushed and was sent in an envelope! Should have been in a box. Not a good experience. Ken

Bad finishes only for interior despite the cost and size it is not worth it. Arrived on time and well packed.

The price, delivery and quality are impeccable. I recommend

Order conformed Delivery on time

No problem for the delivery even received in advance of schedule order arrived in good condition thank you be

GOOD SHIPPING . Great model !

Fast delivery. Small misunderstanding about an unavailable product replaced by another but then available again. Incomprehension quickly cleared up after exchanging emails to clarify the situation.

Great service the material arrived quickly and well packed. I will definitely get more pieces. The prices are also good. Hello and good day to all.

Fast and problem-free service, 100 % recommendable.

Quick and convenient to receive

Goods ok. and quite inexpensive but 6 weeks for delivery put shipping directly from China clearly in the shade

Parcel delivery very good if i need i'll send again to 1001 maquette

Very good paintwork for aerogravure

Superb model... Despite a rather long delivery time... But it was worth the wait

Order processing in order. Everything is o

Compliant products. Very good delivery tracking

Very good product and good service and they comply with the order of arrival of the order.

Although I already had a shipping confirmation, I was asked several times to complete the process. Result: unnecessary e-mail traffic ...and all for about 20 €. The delivered model fully met my expectations.

Excellent and friendly very serious I recommend

Tout tre bien re bon service

Very fast service and excellent product quality

Perfect! Fast delivery times, protective packaging

Top quality at fair prices. Fast shipping and great communication. What more could you want?

Arrived damaged I have glued on the broken head of the figure and have already painted the two figures and installed them in a model. No further reaction is therefore necessary.

Perfect, nothing to complain about

5 stars : Excellent - everything went very well I highly recommend it

After cancelling my order (179392) because of the delays they told me the amount to be refunded and I accepted. That was the 24052018. Today 19082018 I STILL HAVE NOT RECEIVED THE MONEY BACK. I sent an email on 11072018 which has not been answered. I am very disappointed

Perfect for packaging and products i should have ordered more but the delivery time was quite long fortunately good product

Very fast delivery

Excellent service Thank you.

Very good site that I recommend

Fast and efficient delivery, the puzzles arrived on time as a birthday present.

If I could give a 2.5 I would If I could give a 2.5 I would. Ordered a vacuum form canopy and received it in a 'cushioned envelope.' As you would imagine, it was damaged at some point in transit. 1001 was quick enough to dispatch another without cost to replace it. But, it arrived in a cushioned envelope - damaged... If you read this 1001, use boxes, even little ones to protect the product. They were quick enough with the full refund however, so 'acceptable' service in that I got my money back without hassle. Thank you.