/5
★★★★☆
based on 36899 reviews published
★★★★☆
based on 36899 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Great communication and fast delivery. Thanks!
Verified Buyer
purchased on 22/07/2020
5
/5
★★★★★
I still have not used.
Verified Buyer
purchased on 22/07/2020
1
/5
★☆☆☆☆
Imagine I order 4 items (accessories since June 4, 2020) obviously already billed as usual but towers not delivered July 21. Do not order on this site a real scam!!!! Others are much better. Oh, by the way, this review will obviously not be validated because it's bad... several bad things...
Acheteur Vérifié
purchased on 21/07/2020
Translated review
5
/5
★★★★★
Very satisfied speed of dispatch
Acheteur Vérifié
purchased on 21/07/2020
Translated review
1
/5
★☆☆☆☆
1001 sucks If there was a zero rating l would use it. I ordered 2 separate decal sheets. One said ships today and the other said ships in 3-6 business days. After 14 days I contacted them and they told me one 1 item was out of stock and they advised they were looking for another supplier. I asked them to send me the one item they had and they refused. I asked them to cancel the order and issue a refund they refused stating their logistics would make that impossible. They also advised that their ""logistician""??? could not perform that function. They are as bad as the Chinese company Goutuin. They advertised and sold merchandise they didn't have and they also reused refund. In closing 1001 Hobby kits sucks and I will never do business with them again and recommend that you don't either.
Acheteur Vérifié
purchased on 21/07/2020
Translated review
1
/5
★☆☆☆☆
Imagine I order 4 items (accessories since June 4, 2020) obviously already billed as usual but towers not delivered July 21. Do not order on this site a real scam!!!! Others are much better. Oh, by the way, this review will obviously not be validated because it's bad... several bad ones...
Acheteur Vérifié
purchased on 21/07/2020
Translated review
4
/5
★★★★☆
Well done and thank you. Well done and thank you.
Verified Buyer
purchased on 21/07/2020
Answer from 1001hobbies
Dear Crowley, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
5
/5
★★★★★
Exceptional Trader Great inventory. Very quick shipping. Exceptional customer service.
Verified Buyer
purchased on 21/07/2020
Answer from 1001hobbies
Dear Harding, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
1
/5
★☆☆☆☆
1001 sucks If there was a zero rating l would use it. I ordered 2 separate decal sheets. One said ships today and the other said ships in 3-6 business days. After 14 days l contacted them and they told me one 1 item was out of stock and they advised they were looking for another supplier. I asked them to send me the one item they had and they refused. I asked them to cancel the order and issue a refund they refused stating their logistics would make that impossible. They also advised that their ""logistician""??? could not perform that function. They are as bad as the Chinese company Goutuin. They advertised and sold merchandise they didn't have and they also reused refund. In closing 1001 Hobby kits sucks and I will never do business with them again and recommend that you don't either.
Verified Buyer
purchased on 21/07/2020
5
/5
★★★★★
Excellent service especially so during… Excellent service especially so during a pandemic.
Verified Buyer
purchased on 21/07/2020
Answer from 1001hobbies
Dear Alcock, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. Customer service 1001 hobbies.
4
/5
★★★★☆
Well done and thank you. Well done and thank you.
Acheteur Vérifié
purchased on 21/07/2020
Translated review
Answer from 1001hobbies
Dear Crowley, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
5
/5
★★★★★
Exceptional Trader Great inventory. Very quick shipping. Exceptional customer service.
Acheteur Vérifié
purchased on 21/07/2020
Translated review
Answer from 1001hobbies
Dear Harding, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
5
/5
★★★★★
Excellent service especially so during... Excellent service especially so during a pandemic.
Acheteur Vérifié
purchased on 21/07/2020
Translated review
Answer from 1001hobbies
Dear Alcock, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. Customer service 1001 hobbies.
3
/5
★★★☆☆
If there was a zero rating l would use it. I ordered 2 separate decal sheets. One said ships today and the other said ships in 3-6 business days. After 14 days l contacted them and they told me one 1 item was out of stock and they advised they were looking for another supplier. I asked them to send me the one item they had and they refused. I asked them to cancel the order and issue a refund they refused stating their logistics would make that impossible. They also advised that their ""logistician""??? could not perform that function. They are as bad as the Chinese company Goutuin. They advertised and sold merchandise they didn't have and they also reused refund. In closing 1001 Hobby kits sucks and I will never do business with them again and recommend that you don't either.
Verified Buyer
purchased on 21/07/2020
5
/5
★★★★★
Excellent service especially so during a pandemic.
Verified Buyer
purchased on 21/07/2020
5
/5
★★★★★
Well done and thank you.
Verified Buyer
purchased on 21/07/2020
5
/5
★★★★★
Great inventory. Very quick shipping. Exceptional customer service.
Verified Buyer
purchased on 21/07/2020
5
/5
★★★★★
Since the first time I started using 1001 modelkits I've been very impressed with the service I've had, and the quality of the items I've ordered, their prompt with deliveries and have always kept me apprised on orders, all in all I can't fault them. Keith Lincolnshire.
Verified Buyer
purchased on 20/07/2020
1
/5
★☆☆☆☆
Only use Paypal or Credit Card!!!! Wish I had seen reviews before puchase Ordered two items (value approx. 2x £100, Total £200) during Covid -19 (I totally appreciated the order was likely to be delayed). I paid extra for quicker shipping (with everything going on I honestly expected it to be delivered within 7-14 days). All items on the website said "instock" at time of order or I wouldn't have ordered them. A month later I had no sign of the order and it still said processing on their website. I emailed 1001 on 3 occasions to get an ETA for the order, I was eventually told the second item was "out of stock" (I beleive it was still being displayed as ""in stock"" on their website at that time...), I gave them the opportunity to provide two of the first item instead. That suggestion was ignored and I after I kept pushing they started a new thread to tell me again that the "2nd item was out of stock". Communication was next to useless, single response to each email thread followed by ghosting after that every time. I gave up and raised a PayPal claim. I warned them after making the claim and suggested the alternative again which they also ignored. I would not recommend and I can't stress enough to make sure you can claim if they don't deliver (only buy with PayPal or Creditcard). I'll give them the benefit of the doubt but it does smell dodgy.
Acheteur Vérifié
purchased on 20/07/2020
Translated review
1
/5
★☆☆☆☆
During a period of Furlough I ordered a Vulcan model and full set of paints (29th May 2020) after seeing all items were available to order I waited until 18th June before querying where my order was. I got numerous responses saying ""Due to an error from one of our suppliers we are still waiting for the product"". They said it would be sent in 5 days. This didn't happen so I agreed a refund on 23rd June. I understand the impact of Covid19 but the e-mail clearly stated the refund would be completed within 14 business days. It is now 19 business days and despite sending another e-mail request for an explanation of when I would receive my refund (15th July) I have heard nothing and not been refunded. Availability poor and refund service even poorer.
Acheteur Vérifié
purchased on 20/07/2020
Translated review
1
/5
★☆☆☆☆
If it were possible not to put a star on it, that would be fine. I ordered the Bismarck battleship on May 21st as a Father's Day gift, and I'm still waiting for it, maybe they'll give it to me already assembled? So zero total on deliveries and zero total for lack of communication I'm waiting for a sincere explanation accompanied by a ge
Acheteur Vérifié
purchased on 20/07/2020
Translated review
5
/5
★★★★★
Super-fast delivery!
Acheteur Vérifié
purchased on 20/07/2020
Translated review
5
/5
★★★★★
Cheap and fast. Nothing to complain about everything is OK
Acheteur Vérifié
purchased on 20/07/2020
Translated review
5
/5
★★★★★
Fast, protected and compliant shipment.
Acheteur Vérifié
purchased on 20/07/2020
Translated review
5
/5
★★★★★
I am very satisfied with my purchases at 1001 Maquettes Very good team Very Good Quality ratio
Acheteur Vérifié
purchased on 20/07/2020
Translated review
5
/5
★★★★★
Always perfect service Always perfect service and rapid shipping and delivery!
Verified Buyer
purchased on 20/07/2020
Answer from 1001hobbies
Dear Levey, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
1
/5
★☆☆☆☆
Only use Paypal or Credit Card!!!! Wish I had seen reviews before puchase Ordered two items (value approx. 2x £100, Total £200) during Covid -19 (I totally appreciated the order was likely to be delayed). I payed extra for quicker shipping (with everything going on I honestly expected it to be delivered within 7-14 days). All items on the website said “instock” at time of order or I wouldn’t have ordered them. A month later I had no sign of the order and it still said processing on their website. I emailed 1001 on 3 occasions to get an ETA for the order, I was eventually told the second item was “out of stock” (I beleive it was still being displayed as ""in stock"" on their website at that time...), I gave them the opportunity to provide two of the first item instead. That suggestion was ignored and I after I kept pushing they started a new thread to tell me again that the “2nd item was out of stock”. Communication was next to useless, single response to each email thread followed by ghosting after that every time. I gave up and raised a PayPal claim. I warned them after making the claim and suggested the alternative again which they also ignored. I would not recommend and I can’t stress enough to make sure you can claim if they don’t deliver (only buy with PayPal or Creditcard). I’ll give them the benefit of the doubt but it does smell dodgy.
Verified Buyer
purchased on 20/07/2020
5
/5
★★★★★
Always perfect service Always perfect service and rapid shipping and delivery!
Acheteur Vérifié
purchased on 20/07/2020
Translated review
Answer from 1001hobbies
Dear Levey, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
5
/5
★★★★★
Always perfect service and rapid shipping and delivery!
Verified Buyer
purchased on 20/07/2020
1
/5
★☆☆☆☆
Ordered two items (value approx. 2x �100 Total �200) during Covid -19 (I totally appreciated the order was likely to be delayed). I payed extra for quicker shipping (with everything going on I honestly expected it to be delivered within 7-14 days). All items on the website said �instock� at time of order or I wouldn�t have ordered them. A month later I had no sign of the order and it still said processing on their website. I emailed 1001 on 3 occasions to get an ETA for the order I was eventually told the second item was �out of stock� (I beleive it was still being displayed as ""in stock"" on their website at that time...) I gave them the opportunity to provide two of the first item instead. That suggestion was ignored and I after I kept pushing they started a new thread to tell me again that the �2nd item was out of stock�. Communication was next to useless single response to each email thread followed by ghosting after that every time. I gave up and raised a PayPal claim. I warned them after making the claim and suggested the alternative again which they also ignored. I would not recommend and I can�t stress enough to make sure you can claim if they don�t deliver (only buy with PayPal or Creditcard). I�ll give them the benefit of the doubt but it does smell dodgy.
Verified Buyer
purchased on 20/07/2020