/5
★★★★☆
based on 37448 reviews published
★★★★☆
based on 37448 reviews published
Latest customer reviews
5
/5
★★★★★
Arrived in a timely manner and package arrived safely! Arrived in a timely manner and package arrived safely! Great online company from France!
Verified Buyer
purchased on 18/08/2020
Answer from 1001hobbies
mr. RON Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
5
/5
★★★★★
Order received correctly and promptly
Comprador Verificado
purchased on 18/08/2020
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5
/5
★★★★★
Thank you very much.
Comprador Verificado
purchased on 18/08/2020
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5
/5
★★★★★
Very good product and very fast delivery!!!..?????
Comprador Verificado
purchased on 18/08/2020
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5
/5
★★★★★
Arrived in a timely manner and package arrived safely! Great online company from France!
Verified Buyer
purchased on 18/08/2020
5
/5
★★★★★
I placed my order (and was charged for it) on July 25th. As of August 18th I still have not received it. When I enter my order number in the box they provide to track my parcel nothing happens. I still have no response as to when I may expect to receive my merchandise. Had I known it would take the better part of a month to fulfill an order for one sheet of decals and two tins of paint I would have gone elasewhere.
Verified Buyer
purchased on 18/08/2020
3
/5
★★★☆☆
Product arrived ahead of time and in excellent condition. Very happy with experience and can�t wait to get started.
Verified Buyer
purchased on 18/08/2020
1
/5
★☆☆☆☆
Product not yet received
Verified Buyer
purchased on 18/08/2020
5
/5
★★★★★
Very efficient service and I was able to follow the progress of my order very easily. I would definitely buy from 1001 again.
Verified Buyer
purchased on 18/08/2020
5
/5
★★★★★
I ordered two Trumpeter 1/32 A10's from 1001 Modelkits at a very good price. The ordering process was simple, and I was given updates throughout the packing process. The kits arrived by UPS within the month in excellent condition. I understand that alot of people are unhappy with their experience, but i will be using this company again. Thankyou 1001 🙂
Verified Buyer
purchased on 18/08/2020
3
/5
★★★☆☆
Hi The products i ordered were not correctly send There were some enamel instead of acrylic Also was to long to get delivery The products are ok but with the conditions i explain above Thank you very much
Verified Buyer
purchased on 18/08/2020
5
/5
★★★★★
Customer service at 1001 Modelkits is fantastic- after Royal Mail lost my order, I emailed and not only did they ship the replacement immediately, they offered me a discount for my next order. My order arrived two days later! Thank you for your fantastic service, my son is delighted with his dice!
Verified Buyer
purchased on 18/08/2020
5
/5
★★★★★
Superb customer service. I had a slight problem with my order but this was resolved quickly and considerately. A great trader and highly recommended.
Verified Buyer
purchased on 18/08/2020
1
/5
★☆☆☆☆
Terrible customer service and always late sending order even if u pay for quick delivery
Verified Buyer
purchased on 18/08/2020
3
/5
★★★☆☆
Poor packing allows damaged package I ordered a Porsche 356 Di cast model and it was only wrapped in one layer of bubble wrap. The car itself arrive okay but the packaging/display was damaged. This could have easily been prevented with another layer of wrap or a box and wrap. Not worth sending back as it appear this is the only/last one available in silver.
Verified Buyer
purchased on 17/08/2020
Answer from 1001hobbies
hello Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website Customer Care 1001hobbies.
4
/5
★★★★☆
Thank you for the parts Thank you for the parts. I appreciate it. It was all handled well. The only thing I would have hoped for was perhaps a bit quicker on the process. I am guessing it took about 3 weeks from order to delivery. Nonetheless appreciative. Thanks again. Best - s
Verified Buyer
purchased on 17/08/2020
Answer from 1001hobbies
mr. Harris Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
1
/5
★☆☆☆☆
I have paid shipping charges I have paid delivery charges and now I have to pay customs charges so write it down or inform the customer that he will have to double his invoice when he does business with a
Acheteur Vérifié
purchased on 17/08/2020
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4
/5
★★★★☆
As always, no worries from order to delivery.
Acheteur Vérifié
purchased on 17/08/2020
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3
/5
★★★☆☆
There were no problems with the order. Where I'm not satisfied is with the choice of paints, with off""glue + 6 paints"" . Of the 6, only 3 I can use with my model. There wasn't even a matte black color, which seems to me to be a basic one.
Acheteur Vérifié
purchased on 17/08/2020
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5
/5
★★★★★
Box simply wrapped in a layer of bubble wrap, not very pro and so on
Acheteur Vérifié
purchased on 17/08/2020
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2
/5
★★☆☆☆
The parcel has arrived. I ordered it on Thursday at 9am...it was specified that I would receive it the next day (Friday the 14th). To be sure I paid Chronopost (still guaranteed within 24h). According to the information available on the Chronopost tracking system, my parcel was dispatched on Friday evening....36h to put 5 cans of paint in a poor pouch...not very serious! I paid the Chronopost for nothing...and I find it intolerable to have to pay even more to have "the right" to pay with paypal...your competitors are more reliable and faster. The parcel conforms however.... Maj: the information provided by Chronopost is contradictory to what you write below... I can't put a screenshot...too bad. You're offering me a 5€ voucher and a refund for the Chronopost shipment. It's a credit to you and very commercial of you, my friend.
Acheteur Vérifié
purchased on 17/08/2020
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1
/5
★☆☆☆☆
Appalling tiny barely 3cm high with the base bad finish full of plastic burrs for this price it should be gold plated 1 month waiting for that scandalous rip-off there is no other m
Acheteur Vérifié
purchased on 17/08/2020
Translated review
5
/5
★★★★★
Good evening I like 1001 maquettes which provides one of the most beautiful stocks in terms of products intended for the model making me even if certain prices sometimes make me jump with the ceiling when one compares with the prices practised by the competition.
Acheteur Vérifié
purchased on 17/08/2020
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5
/5
★★★★★
Delivery times respected careful packaging impeccable transport service. R.
Acheteur Vérifié
purchased on 17/08/2020
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5
/5
★★★★★
Very satisfied with this site. Wide choice of models and very competent customer service. I recommend 1001 maquettes to all model enthusiasts.
Acheteur Vérifié
purchased on 17/08/2020
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5
/5
★★★★★
I found a rare model that I didn't think I'd find anywhere, at an affordable price and delivered in a reasonable time (in these times of pandemics).
Acheteur Vérifié
purchased on 17/08/2020
Translated review
3
/5
★★★☆☆
Poor packing allows damaged package I ordered a Porsche 356 Di cast model and it was only wrapped in one layer of bubble wrap. The car itself arrive okay but the packaging/display was damaged. This could have easily been prevented with another layer of wrap or a box and wrap. Not worth sending back as it appear this is the only/last one available in silver.
Acheteur Vérifié
purchased on 17/08/2020
Translated review
Answer from 1001hobbies
hello Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website Customer Care 1001hobbies.
4
/5
★★★★☆
Thank you for the parts Thank you for the parts. I appreciate it. It was all handled well. The only thing I would have hoped for was perhaps a bit quicker on the process. I am guessing it took about 3 weeks from order to delivery. Nonetheless appreciative. Thanks again. Best - s
Acheteur Vérifié
purchased on 17/08/2020
Translated review
Answer from 1001hobbies
mr. Harris Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
5
/5
★★★★★
I ordered a Porsche 356 Di cast model and it was only wrapped in one layer of bubble wrap. The car itself arrive okay but the packaging/display was damaged. This could have easily been prevented with another layer of wrap or a box and wrap. Not worth sending back as it appear this is the only/last one available in silver.
Verified Buyer
purchased on 17/08/2020
5
/5
★★★★★
Thank you for the parts. I appreciate it. It was all handled well. The only thing I would have hoped for was perhaps a bit quicker on the process. I am guessing it took about 3 weeks from order to delivery. Nonetheless appreciative. Thanks again. Best - s
Verified Buyer
purchased on 17/08/2020