/5
★★★★☆
based on 36899 reviews published
★★★★☆
based on 36899 reviews published
Latest customer reviews
3
/5
★★★☆☆
Delivery took far longer than expected. I think they may not have had my order in stock
Verified Buyer
purchased on 13/07/2020
1
/5
★☆☆☆☆
Absurdly poor choice of packaging Shipping overseas (from France to the UK) you'd think they would have used more sturdy packaging to protect the goods you've paid for. But no, all I got was a very thin jiffy bag to protect my item, resulting in the cardboard backing being damaged. Very surprising considering the collectable nature of the items they sell. Will not be shopping here again.
Verified Buyer
purchased on 13/07/2020
5
/5
★★★★★
Fast. Complete order
Acheteur Vérifié
purchased on 13/07/2020
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1
/5
★☆☆☆☆
Ordered scalectrix mid may never arrived Told delivery hold up then told lost in transit I requested refund which I was told would be paid but ive received no refund I've not received replies to my latest emails so I'm now getting legal advice to try get my money back I will not use this company again and would not be recommending to anyone else either
Acheteur Vérifié
purchased on 13/07/2020
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1
/5
★☆☆☆☆
A catastrophe. still no reliable news and no parcels after 5 months!!!! And finally, after a number of unsuccessful complaints and phone calls: ""it's the post office's fault"" ""we don't understand"" ""let's go through the history together"" etc. answers next to products paid for when ordered and no follow-up or accountability with regard to their subcontracting. no seriousness no professionalism
Acheteur Vérifié
purchased on 13/07/2020
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5
/5
★★★★★
Great service and price recommended.....
Acheteur Vérifié
purchased on 13/07/2020
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5
/5
★★★★★
I am satisfied with your site because not only did I receive the puzzle after only 3 days, but it was in very good condition, so thank you very much.
Acheteur Vérifié
purchased on 13/07/2020
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5
/5
★★★★★
Large selection, efficient, fair price and customer-oriented
Acheteur Vérifié
purchased on 13/07/2020
Translated review
1
/5
★☆☆☆☆
Absurdly poor choice of packaging Shipping overseas (from France to the UK) you'd think they would have used more sturdy packaging to protect the goods you've paid for. But no, all I got was a very thin jiffy bag to protect my item, resulting in the cardboard backing being damaged. Very surprising considering the collectable nature of the items they sell. Will not be shopping here again.
Acheteur Vérifié
purchased on 13/07/2020
Translated review
1
/5
★☆☆☆☆
Shipping overseas (from France to the UK) you'd think they would have used more sturdy packaging to protect the goods you've paid for. But no all I got was a very thin jiffy bag to protect my item resulting in the cardboard backing being damaged. Very surprising considering the collectable nature of the items they sell. Will not be shopping here again.
Verified Buyer
purchased on 13/07/2020
5
/5
★★★★★
Nothing to say...perfect delivery
Acheteur Vérifié
purchased on 12/07/2020
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5
/5
★★★★★
Good product, good price, good delivery - what more can I say?
Acheteur Vérifié
purchased on 12/07/2020
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1
/5
★☆☆☆☆
Soldats atlatic affiché 1 32 à réception ils sont à 172 !!!!!Ils ont rétréci pendant leur long voyage !?! Bernard DETE
Acheteur Vérifié
purchased on 11/07/2020
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4
/5
★★★★☆
The box was in very poor condition so I have to check the contents for damage first. The packaging was perfect, but the box containing the model was crushed in more ways than one.
Acheteur Vérifié
purchased on 11/07/2020
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5
/5
★★★★★
Parcel well received in correct times! small downside the parcels are very fragile it arrived very damaged crushed everywhere!!! fortunately no consequences for the products. it would be perhaps judicious to find for the sendings of the containers more adapted in solidity. cordialemen
Acheteur Vérifié
purchased on 11/07/2020
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4
/5
★★★★☆
Top material Too bad the box was a bit broken But the material was still fine
Geverifieerde Koper
purchased on 10/07/2020
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1
/5
★☆☆☆☆
Slow to ship slow to refund Ordered an item paid for expedited shipping never recieved the item. Was told it was being ordered so I canceled order and was told refunded but was not.
Verified Buyer
purchased on 10/07/2020
1
/5
★☆☆☆☆
I'm very disappointed, instead of telling us that the Kansas Baja is no longer manufactured, they cash in and say that preparation is underway. I don't recommend the 1001 hobbies site for radio-controlled cars?
Acheteur Vérifié
purchased on 10/07/2020
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4
/5
★★★★☆
Well received just the delay a little longer than expected but maybe it was the deliverers fault
Acheteur Vérifié
purchased on 10/07/2020
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1
/5
★☆☆☆☆
Slow to ship slow to refunded Ordered an item paid for expedited shipping never recieved the item. Was told it was being ordered so I cancelled order and was told refunded but was not.
Acheteur Vérifié
purchased on 10/07/2020
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1
/5
★☆☆☆☆
You won't get the maximum number of stars with me! Knowing that I waited 2 months (May 4 July 7) before being delivered. During this entire 2-month period it was impossible to reach you on the phone, which I find unacceptable given the situation. I would particularly like to thank LAURE DARRICAU who unblocked the situation. I would like to thank her for her reactivity and her attentiveness. Who knows pe
Acheteur Vérifié
purchased on 10/07/2020
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1
/5
★☆☆☆☆
Ordered an item paid for expedited shipping never recieved the item. Was told it was being ordered so I canceled order and was told refunded but was not.
Verified Buyer
purchased on 10/07/2020
5
/5
★★★★★
Great company to deal with Great company to deal with. I had an issue with an item missing from my order, they sorted it out promptly and the communication kept me up to date. Will definitely use again ????
Verified Buyer
purchased on 09/07/2020
Answer from 1001hobbies
Dear Pete, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
4
/5
★★★★☆
Product conforms to my expectations. Correct delivery
Acheteur Vérifié
purchased on 09/07/2020
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5
/5
★★★★★
Nickel. Received in 10 days and ordered very well.
Acheteur Vérifié
purchased on 09/07/2020
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5
/5
★★★★★
Great company to deal with Great company to deal with. I had an issue with an item missing from my order, they sorted it out promptly and the communication kept me up to date. Will definitely use again ????
Acheteur Vérifié
purchased on 09/07/2020
Translated review
Answer from 1001hobbies
Dear Pete, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
5
/5
★★★★★
Great company to deal with. I had an issue with an item missing from my order they sorted it out promptly and the communication kept me up to date. Will definitely use again ????
Verified Buyer
purchased on 09/07/2020
5
/5
★★★★★
Compliant product fast delivery
Acheteur Vérifié
purchased on 08/07/2020
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4
/5
★★★★☆
Great choice of model paints Great choice of model paints. Delivery took a while but I think that's to be expected at the moment with the pandemic. When I contacted them I got a quick response from customer services to apologise and explain the delay was down to one paint being temporarily out of stock. Overall, good service and would use again.
Acheteur Vérifié
purchased on 08/07/2020
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Answer from 1001hobbies
Dear, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
1
/5
★☆☆☆☆
Totally unreliable company which does... totally unreliable company which does not fulfil its obligations to its customers, would never deal with them again
Acheteur Vérifié
purchased on 08/07/2020
Translated review
Answer from 1001hobbies
Dear customer, Thank you for your opinion. We apologize for the inconvenience. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. Sincerely, Team 1001 hobbies.