4.2/5
★★★★☆
based on 37923 reviews published

Latest customer reviews

5 /5
★★★★★

PRODUCT GOOD AND WELL PROTECTED BUT THEY NEED TO RECONSIDER THEIR DELIVERY SYSTEMS. WOULD YOU BELIVE HERMES LOST MY PACKAGE TOOK OVER A WEEK TO ARRIVE!

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Verified Buyer
purchased on 27/03/2018
2 /5
★★☆☆☆

Items came well packed arrived in a reasonable time from the EU price was great

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Verified Buyer
purchased on 27/03/2018
5 /5
★★★★★

Very serious

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Acheteur Vérifié
purchased on 27/03/2018
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3 /5
★★★☆☆

PRODUCT GOOD AND WELL PROTECTED BUT PRODUCT GOOD AND WELL PROTECTED BUT, THEY NEED TO RECONSIDER THEIR DELIVERY SYSTEMS. WOULD YOU BELIVE HERMES LOST MY PACKAGE, TOOK OVER A WEEK TO ARRIVE!

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Verified Buyer
purchased on 27/03/2018
Answer from 1001hobbies
Dear customer, Thank you for your feedback, we will look into the Hermes shipping delay and try our best to reduce it. Best regards, The 1001Modelkits Team
4 /5
★★★★☆

Items came well packed items came well packed, arrived in a reasonable time from the EU, price was great

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Verified Buyer
purchased on 27/03/2018
5 /5
★★★★★

Fast delivery in good condition and in accordance with products viewed and ordered

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Acheteur Vérifié
purchased on 26/03/2018
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1 /5
★☆☆☆☆

I've been waiting months for my refund. Beware of this sales site, they send you an email saying that they have refunded your money, only the money never arrives in your account. STILL NO REFUND ON MY ACCOUNT...

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Acheteur Vérifié
purchased on 26/03/2018
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5 /5
★★★★★

Good products and fast delivery

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Acheteur Vérifié
purchased on 26/03/2018
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5 /5
★★★★★

Nothing to complain about. Excellent response to my last comma

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Acheteur Vérifié
purchased on 26/03/2018
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5 /5
★★★★★

1001 Maquettes nothing to complain about it's perfect

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Acheteur Vérifié
purchased on 26/03/2018
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5 /5
★★★★★

All arrived in good condition packaging was fine cheers

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Verified Buyer
purchased on 25/03/2018
4 /5
★★★★☆

So far completely satisfied despite some problems with the last order. Apparently the internal processes should be optimized - otherwise everything is great, especially the offer!

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Verifizierter Käufer
purchased on 25/03/2018
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5 /5
★★★★★

Order was handled very well Information on tracking via email excellent

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Verifizierter Käufer
purchased on 25/03/2018
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5 /5
★★★★★

Very good I recommend very series

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Acheteur Vérifié
purchased on 25/03/2018
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1 /5
★☆☆☆☆

Delivery in two instalments after two phone calls but still a month's waiting time worldwide designer relay point 25 kms away when there is one at

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Acheteur Vérifié
purchased on 25/03/2018
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5 /5
★★★★★

All arrived in good condition All arrived in good condition, packaging was fine, cheers

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Acheteur Vérifié
purchased on 25/03/2018
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5 /5
★★★★★

All arrived in good condition All arrived in good condition, packaging was fine, cheers

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Verified Buyer
purchased on 25/03/2018
5 /5
★★★★★

Placed my order payed my money and did not Receive my items. Emailed them the reply was so sorry we will sort out the problem and get back to you since then I�ve never received my items or a refund. In my view this is a internet seller that�s happy to ripe you of and have the audacity to ask you for positive feedback. So if you like paying for something your never receive then buy from them.

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Verified Buyer
purchased on 24/03/2018
2 /5
★★☆☆☆

The update set was delivered in a package that was too small. The goods arrived severely bent. Otherwise the delivery times were not as stated I had to wait a week longer. The phone number I called seemed to be a call center, the lady hardly spoke or understood German.

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Verifizierter Käufer
purchased on 24/03/2018
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5 /5
★★★★★

Satisfied.everything as I expected.

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Acheteur Vérifié
purchased on 24/03/2018
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4 /5
★★★★☆

Could you at least give us the part number of the paints I need to get started, or order them from your site as this is my first model and I have no stock m

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Acheteur Vérifié
purchased on 24/03/2018
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1 /5
★☆☆☆☆

Placed my order paid my money and did... Placed my order paid my money and did not Receive my items. Emailed them the reply was so sorry we will sort out the problem and get back to you since then I've never received my items or a refund. In my view this is a internet seller that's happy to ripe you of and have the audacity to ask you for positive feedback. So if you like paying for something your never receive then buy from them.

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Acheteur Vérifié
purchased on 24/03/2018
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Answer from 1001hobbies
Dear customer, Unfortunately it appears the package was lost during the shipment. We will refund your order as soon as possible. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
1 /5
★☆☆☆☆

Placed my order payed my money and did… Placed my order payed my money and did not Receive my items. Emailed them the reply was so sorry we will sort out the problem and get back to you since then I’ve never received my items or a refund. In my view this is a internet seller that’s happy to ripe you of and have the audacity to ask you for positive feedback. So if you like paying for something your never receive then buy from them.

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Verified Buyer
purchased on 24/03/2018
Answer from 1001hobbies
Dear customer, Unfortunately it appears the package was lost during the shipment. We will refund your order as soon as possible. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
5 /5
★★★★★

Reliable site

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Acquirente Verificato
purchased on 23/03/2018
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3 /5
★★★☆☆

Good processing Quality also ok. But the gears are not available individually. I only needed one but had to buy 4. The delivery time is really too long. The whole thing took 2 weeks.

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Verifizierter Käufer
purchased on 23/03/2018
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5 /5
★★★★★

A very well-designed site with many models and accessories

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Acheteur Vérifié
purchased on 23/03/2018
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1 /5
★☆☆☆☆

See the message recently sent to customer service. I see that switching between computers is not up to scratch. A computer is just a silly machine.

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Acheteur Vérifié
purchased on 23/03/2018
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5 /5
★★★★★

Very good price and fast delivery

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Acheteur Vérifié
purchased on 23/03/2018
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3 /5
★★★☆☆

Following the loss of a parcel from the post office, 1001 maquettes undertook to replace the order within a timeframe that was a little long for my taste, as was the processing of the order, which was also a little long, taking 8 to 10 days despite the availability of items + the shipping time, which is a shame for items that are available. Apparently it's not the first time that parcels don't arrive at their destination. isn't it better, with the deplorable and catastrophic service and the repeated thefts from the post office, to ask for a delivery against signature on receipt? or better to change the method of shipment. the 2nd delivery was made by parcel relay to avoid a 2nd loss or theft from the post office. The cost of the operation, 6.90 for the shipping charges added to the 7.90 (postage) for the 1st shipment for an order of €26 ...., is a bit expensive for a parcel to be delivered 7 weeks after the order has been placed. Management of this crisis acceptable, but delivery times

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Acheteur Vérifié
purchased on 23/03/2018
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5 /5
★★★★★

Very good site, fast and with great communication

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Acheteur Vérifié
purchased on 23/03/2018
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3 /5
★★★☆☆

Delay too long. Expensive site after placing my order (unfortunately) I found the same items 40% cheaper.

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Acheteur Vérifié
purchased on 23/03/2018
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5 /5
★★★★★

Perfect on time. Everything was in the coli

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Acheteur Vérifié
purchased on 23/03/2018
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5 /5
★★★★★

Very happy with product and delivery

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Acheteur Vérifié
purchased on 23/03/2018
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4 /5
★★★★☆

Very good nothing to say

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Acheteur Vérifié
purchased on 23/03/2018
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5 /5
★★★★★

No need to create an account to order. the products are as advertised. the site keeps us informed of the progress of the parcel right up to delivery. We can easily ask for advice by e-mail . it's fast and very professional . no negative points to note . thank you to the whole team .

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Acheteur Vérifié
purchased on 23/03/2018
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3 /5
★★★☆☆

Sent back a wrong canopy mask and asked... Sent back a wrong canopy mask and asked for the correct one and the difference in price.Asked them to contact me via e-mail.Have heard a word from them.Even sent the invoice.

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Acheteur Vérifié
purchased on 22/03/2018
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Answer from 1001hobbies
Dear customer, We can't find any emails sent from you. Please send us all information about this issue by email to the following address: [email protected] Best regards, The 1001Modelkits Team
3 /5
★★★☆☆

Have not received order Have not received order. Have not received an answer to my question about how long it could take to receive it.

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Acheteur Vérifié
purchased on 22/03/2018
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Answer from 1001hobbies
Dear customer, You should receive the order very soon. Please contact us again in 5 days if you still have not received it. Best regards, The 1001Modelkits Team
3 /5
★★★☆☆

A little too long to receive orders

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Acheteur Vérifié
purchased on 22/03/2018
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5 /5
★★★★★

Very good order processing and fast shipping. The supply corresponds well to what was expected. Thank you very much. Prices are competitive

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Acheteur Vérifié
purchased on 22/03/2018
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3 /5
★★★☆☆

For a first order I found the time a bit long between the finalization of the order and the shipment of the coli.

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Acheteur Vérifié
purchased on 22/03/2018
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