/5
★★★★☆
based on 37445 reviews published
★★★★☆
based on 37445 reviews published
Latest customer reviews
5
/5
★★★★★
Clear webshop easy and fast
Geverifieerde Koper
purchased on 05/08/2020
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4
/5
★★★★☆
The order took quite a long time and was also wrong, but it could be remedied with some speed.
Comprador Verificado
purchased on 05/08/2020
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3
/5
★★★☆☆
Although the goods ordered were of high quality, I feel the service was slow for this day and age with misleading dates quoted on the tracking facility.
Verified Buyer
purchased on 05/08/2020
1
/5
★☆☆☆☆
Did not receive what I ordered. Got something completly different....
Verified Buyer
purchased on 05/08/2020
5
/5
★★★★★
I did have a little delay but I was treated very well and will be a customer in the future. The range of products stocked is outstanding. All my modelling need at one supplier including accessories and books. Happy customer.
Verified Buyer
purchased on 05/08/2020
5
/5
★★★★★
Fast deliveryproduct as described
Geverifieerde Koper
purchased on 05/08/2020
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5
/5
★★★★★
Excellent!
Geverifieerde Koper
purchased on 05/08/2020
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4
/5
★★★★☆
Good shop lots of choice and well organized! Couple of small issues but irritating: - the link in the e-mails sometimes does not work because of the confusion in 1001hobbies and 1001modelbouw - delivery time of some items is very long.
Geverifieerde Koper
purchased on 05/08/2020
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5
/5
★★★★★
All good and I am very satisfied
Geverifieerde Koper
purchased on 05/08/2020
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1
/5
★☆☆☆☆
Wrong item sent received my 2 item order in good time but one item sent was completely different item to that that i ordered so very disappointed with this have tried contacting support there twice but no response yet over 2 days,site does not seem to have proper complaints section so so far very disappointed with this company,item ordered was british forces patrol and support group by airfix but got sent folland gnat instead that totally unacceptable
Verified Buyer
purchased on 04/08/2020
Answer from 1001hobbies
Hello, We thank you for your time and your comments, we deplore this situation and cannot understand what happened. Please be advised that our customer service department will contact you tomorrow. Thank you for your patience,
5
/5
★★★★★
Quick Quick, efficient service. Easy to find the product on line and response time with the correct product was great! Thanks!
Verified Buyer
purchased on 04/08/2020
Answer from 1001hobbies
Ken, We thank you for your comments and your trust. It is this kind of message that makes our job our passion. We insist on the fact that customer satisfaction is our priority - your feedback is therefore essential and we are very interested in your comments! Have a nice day the 1001 hobbies of customer service
5
/5
★★★★★
I am satisfied and would order again. I have seen some less than complimentary reviews of this company. Yes, they are in France - and that made no impact on my getting delivery of my order. Sure it took a few weeks, but there is the Atlantic Ocean to cross and honestly the supplies I ordered made it over here in reasonable time, the price was right, and I am quite satisfied.
Verified Buyer
purchased on 04/08/2020
Answer from 1001hobbies
Dear David, We thank you for your comments and your trust. It is this kind of message that makes our job our passion. We insist on the fact that customer satisfaction is our priority - your feedback is therefore essential and we are very interested in your comments! Have a nice day the 1001 hobbies of customer service
5
/5
★★★★★
1001 Hobbies was awesome 1001 Hobbies was awesome. Even though I was in the states they took the time to respond to me on any questions I had and were able to let me know when my models would be available. My box was slightly squished but I'm sure that has to do more so with the shipping than this company. Overall highly satisfied with the quality of customer support and prompt shipping. Thanks so much for fulfilling my order all away across the Atlantic.
Verified Buyer
purchased on 04/08/2020
Answer from 1001hobbies
Dear CODY, We thank you for your comments and your trust. It is this kind of message that makes our job our passion. We insist on the fact that customer satisfaction is our priority - your feedback is therefore essential and we are very interested in your comments! Have a nice day the 1001 hobbies of customer service
2
/5
★★☆☆☆
5 days to prepare a parcel is much too long and I missed my gift for an 8 year old boy.
Acheteur Vérifié
purchased on 04/08/2020
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5
/5
★★★★★
Ok don't force us to write more than 10 characters or I won't reply
Acheteur Vérifié
purchased on 04/08/2020
Translated review
5
/5
★★★★★
I am very happy to have received my order so quickly. Thank you very much to ALL YOUR TEAM and see you soon for other purchases.
Acheteur Vérifié
purchased on 04/08/2020
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5
/5
★★★★★
Large selection Correct price Fast delivery
Acheteur Vérifié
purchased on 04/08/2020
Translated review
2
/5
★★☆☆☆
Order placed on July 10, received on July 28. However, the product was in stock. The order remained in process for nearly 15 days, except for the debiting of the invoice, which was immediate and not carried out on the day of dispatch.
Acheteur Vérifié
purchased on 04/08/2020
Translated review
5
/5
★★★★★
In spite of the covid which caused delays the cd packages arrived and thank you for your efforts to satisfy me m
Acheteur Vérifié
purchased on 04/08/2020
Translated review
4
/5
★★★★☆
Decals of very good quality but high price 172th Many references not in stock but delivery ok.I recommend c
Acheteur Vérifié
purchased on 04/08/2020
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5
/5
★★★★★
Delivery very fast thank you good quality of supply thank you beauco
Acheteur Vérifié
purchased on 04/08/2020
Translated review
5
/5
★★★★★
All is Ok satisfied
Acheteur Vérifié
purchased on 04/08/2020
Translated review
5
/5
★★★★★
It would have been perfect if the parcel had not been delivered to the wrong ad
Acheteur Vérifié
purchased on 04/08/2020
Translated review
1
/5
★☆☆☆☆
Quick efficient service. Easy to find the product on line and response time with the correct product was great! Thanks!
Verified Buyer
purchased on 04/08/2020
1
/5
★☆☆☆☆
I have seen some less than complimentary reviews of this company. Yes they are in France - and that made no impact on my getting delivery of my order. Sure it took a few weeks but there is the Atlantic Ocean to cross and honestly the supplies I ordered made it over here in reasonable time the price was right and I am quite satisfied.
Verified Buyer
purchased on 04/08/2020
1
/5
★☆☆☆☆
1001 Hobbies was awesome. Even though I was in the states they took the time to respond to me on any questions I had and were able to let me know when my models would be available. My box was slightly squished but I'm sure that has to do more so with the shipping than this company. Overall highly satisfied with the quality of customer support and prompt shipping. Thanks so much for fulfilling my order all away across the Atlantic.
Verified Buyer
purchased on 04/08/2020
1
/5
★☆☆☆☆
Wrong item sent received my 2 item order in good time but one item sent was completely different item to that that i ordered so very disappointed with this have tried contacting support there twice but no response yet over 2 days,site does not seem to have proper complaints section so so far very disappointed with this company,item ordered was british forces patrol and support group by airfix but got sent folland gnat instead that totally unacceptable
Acheteur Vérifié
purchased on 04/08/2020
Translated review
Answer from 1001hobbies
Hello, We thank you for your time and your comments, we deplore this situation and cannot understand what happened. Please be advised that our customer service department will contact you tomorrow. Thank you for your patience,
5
/5
★★★★★
Quick Quick, efficient service. Easy to find the product on line and response time with the correct product was great! Thanks!
Acheteur Vérifié
purchased on 04/08/2020
Translated review
Answer from 1001hobbies
Ken, We thank you for your comments and your trust. It is this kind of message that makes our job our passion. We insist on the fact that customer satisfaction is our priority - your feedback is therefore essential and we are very interested in your comments! Have a nice day the 1001 hobbies of customer service
5
/5
★★★★★
I am satisfied and would order again. I have seen some less than complimentary reviews of this company. Yes, they are in France - and that made no impact on my getting delivery of my order. Sure it took a few weeks, but there is the Atlantic Ocean to cross and honestly the supplies I ordered made it over here in reasonable time, the price was right, and I am quite satisfied.
Acheteur Vérifié
purchased on 04/08/2020
Translated review
Answer from 1001hobbies
Dear David, We thank you for your comments and your trust. It is this kind of message that makes our job our passion. We insist on the fact that customer satisfaction is our priority - your feedback is therefore essential and we are very interested in your comments! Have a nice day the 1001 hobbies of customer service
5
/5
★★★★★
1001 Hobbies was awesome 1001 Hobbies was awesome. Even though I was in the states they took the time to respond to me on any questions I had and were able to let me know when my models would be available. My box was slightly squished but I'm sure that has to do more so with the shipping than this company. Overall highly satisfied with the quality of customer support and prompt shipping. Thanks so much for fulfilling my order all away across the Atlantic.
Acheteur Vérifié
purchased on 04/08/2020
Translated review
Answer from 1001hobbies
Dear CODY, We thank you for your comments and your trust. It is this kind of message that makes our job our passion. We insist on the fact that customer satisfaction is our priority - your feedback is therefore essential and we are very interested in your comments! Have a nice day the 1001 hobbies of customer service