Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2019
Fast and efficient, and the order is well respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2019
I'm finishing a model kamiya combat vehicle type 16 Not easy but the parts even tiny and there are quite a few are perfect and fits very well.as far as I'm concerned if I can do it you can also with patience.I'm 94 years old on the 28th of this month and osteoarthritis that paralyzes me a little right hand and it endicape me but I'm still going to order another model a warship I hope to be able to finish it bi
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2019
it's perfect thanks again
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2019
very good very good very b
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2019
top service quality products slightly too long lead times
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2019
Order as requested and shipped on time
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/02/2019
Null. No communication. Abherent prices. Non-existent follow-up.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/02/2019
continue as gladly again
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 16/02/2019
On 25.01.2019 I ordered the item no. HELL52904 (invoice no. DE146167 order no. 156103). Unfortunately I had to realize that 3 colors were not included (No. 11166 and 209). I complained about this defect by email on 11.02.2019 and have not heard from you to date. You had replied to me that you would take care of this matter immediately. When will I receive my missing colors?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2019
everything was perfect thank you I recommend
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/02/2019
Very formal if it says on the page that they have something they really have it and they send it to you fast and well any problem that may arise they let you know. Highly recommended.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 16/02/2019
Nefasta experiencia. I placed the order on December 12 and I am still waiting for the refund (two months !!!!!) very good words by email and phone but nothing nothing or product or money. My second step will be to file a complaint for this.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/02/2019
They say you rarely get a second chance to make a good impression. For a first order I'm disappointed. This site is a waste of time. An item is indicated as being in stock and after several days you are told that it is unavailable. Refund made one week after the order date. No commercial gesture. I'll never go there again. I would not recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2019
This time I received all the references ordered, which had not been the case previously.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2019
Fast and accurate delivery
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/02/2019
I have had some problems with the shipping. Otherwise I am satisfied.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 14/02/2019
TOP DELIVERY
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2019
very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2019
Satisfied. Thank you.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/02/2019
Before buying I sent an email to know if the product (noted in stock shipped in 24h) would be delivered before 8 days. The answer was positive if you order today which I did and paid for express delivery. When nothing arrived and the site was not being prepared, I called 36 hours before the event for which we needed the gift. I was told (very kindly) that I had ordered a model that was not available! After looking for acceptable alternatives, I ended up taking a model that cost €450 more! and I was assured that it could go immediately and that I'd have it in time. This was not the case and I arrived for the retirement of our colleague with a photo... It was extremely embarrassing, especially for the people who had contributed to the gift. I
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2019
No problem with my delivery
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 14/02/2019
Excellent product for adults children difficulty in complete setup. Delicacy of carts. Can't withstand heavy landing from 50 cm broken trolleys. Cannot contact Fabrica for replacement parts. Need to know how to fly very well and experience.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/02/2019
A little delay in the delivery.... everything else ok.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/02/2019
The product purchased was as expected with a reasonable delivery time. As a note to improve the cost of transportation that in our case was more than 35% of the value of the product. The variety of products offered is extensive.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/02/2019
This used to be a great web sight.You... This used to be a great web sight.You would always get what you ordered.NOW I have ordered models & I don't get them.I have tried to call them & don't get an answer.Bad sight!
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Response from 1001hobbies
Dear customer, You should have received your order by now. Do not hesitate to contact us if there is still any issue. Best regards, The 1001modelkits Team
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 13/02/2019
Good stuff super many articles !
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2019
very satisfied with my order a small problem the point relay too far from st germain en laye see for next order a point relay closer thank you DAMBLON MARC
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2019
I can't say enough about 1001... I can't say enough about 1001 Modelkits. They had what I wanted and couldn't find elsewhere reasonably priced. ICM 24103, and ICM 24104 THANK YOU 1001!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2019
Very good experience. Fast delivery, even abroad
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2019
Excellent transaction. Delays respected. Very serious seller
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/02/2019
Overall Poor Service Placed and order for a model plane in mid December. Order was expected to ship about 7 days after order placement and ship with DHL. It did ship when expected, however, the DHL tracking number they provided did not work. Their e-mail reply stated that their ""logistic partner made a mistake"" and it shipped some other way with no tracking number. I was refunded some of the shipping cost. When it arrived, the shipper box arrived in very good condition with no signs of damage, physical or weather related. I point that out because when I opened the shipper box and took out the model's box, I quickly could tell that the model's box had previously gotten wet. Anyone could see and feel that the box got wet and then dried. It also means that their order processing department could tell and shipped out the box anyway, knowing it might have issues. The water did reach the components inside. I'm okay with the plastic parts getting wet, no harm, I'm okay with the manual being warped by the water and the staples on it getting rust, it still readable. I'm not okay with stickers warping, fading colors, and losing adhesiveness. Sent two e-mails before getting a reply. They said they would send replacement stickers. I e-mailed back asking if possible to ship in box instead of an envelope because the likely hood of bending. Did not received a reply. 5 weeks later, no stickers. Send an e-mail, they don't reply. Send a second e-mail, they don't reply. 6 weeks later still no replacement stickers. First and Last purchase with 1001 Modelkits. By the way, their price for the model is about 35% over the original retail price.
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Response from 1001hobbies
Dear customer, We sent a reminder to our supplier about the decals. We will get back to you as soon as possible with more information. Once again we apologize for the inconvenience. Best regards, The 1001modelkits Team
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Verified Buyer
Rating: 2 out of 5
following a purchase from 13/02/2019
This used to be a great web sight.You… This used to be a great web sight.You would always get what you ordered.NOW I have ordered models & I don't get them.I have tried to call them & don't get an answer.Bad sight!
Response from 1001hobbies
Dear customer, You should have received your order by now. Do not hesitate to contact us if there is still any issue. Best regards, The 1001modelkits Team
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/02/2019
I can't say enough about 1001… I can't say enough about 1001 Modelkits. They had what I wanted and couldn't find elsewhere reasonably priced. ICM 24103, and ICM 24104 MERCI 1001!
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 13/02/2019
Overall Poor Service Placed and order for a model plane in mid December. Order was expected to ship about 7 days after order placement and ship with DHL. It did ship when expected, however, the DHL tracking number they provided did not work. Their e-mail reply stated that their ""logistic partner made a mistake"" and it shipped some other way with no tracking number. I was refunded some of the shipping cost. When it arrived, the shipper box arrived in very good condition with no signs of damage, physical or weather related. I point that out because when I opened the shipper box and took out the model's box, I quickly could tell that the model's box had previously gotten wet. Anyone could see and feel that the box got wet and then dried. It also means that their order processing department could tell and shipped out the box anyway, knowing it might have issues. The water did reach the components inside. I'm okay with the plastic parts getting wet, no harm, I'm okay with the manual being warped by the water and the staples on it getting rust, it still readable. I'm not okay with stickers warping, fading colors, and losing adhesiveness. Sent two e-mails before getting a reply. They said they would send replacement stickers. I e-mailed back asking if possible to ship in box instead of an envelope because the likely hood of bending. Did not received a reply. 5 weeks later, no stickers. Send an e-mail, they don't reply. Send a second e-mail, they don't reply. 6 weeks later still no replacement stickers. First and Last purchase with 1001 Modelkits. By the way, their price for the model is about 35% over the original retail price.
Response from 1001hobbies
Dear customer, We sent a reminder to our supplier about the decals. We will get back to you as soon as possible with more information. Once again we apologize for the inconvenience. Best regards, The 1001modelkits Team
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/02/2019
Placed and order for a model plane in mid December. Order was expected to ship about 7 days after order placement and ship with DHL. It did ship when expected however the DHL tracking number they provided did not work. Their e-mail reply stated that their ""logistic partner made a mistake"" and it shipped some other way with no tracking number. I was refunded some of the shipping cost. When it arrived the shipper box arrived in very good condition with no signs of damage physical or weather related. I point that out because when I opened the shipper box and took out the model's box I quickly could tell that the model's box had previously gotten wet. Anyone could see and feel that the box got wet and then dried. It also means that their order processing department could tell and shipped out the box anyway knowing it might have issues. The water did reach the components inside. I'm okay with the plastic parts getting wet no harm I'm okay with the manual being warped by the water and the staples on it getting rust it still readable. I'm not okay with stickers warping fading colors and losing adhesiveness. Sent two e-mails before getting a reply. They said they would send replacement stickers. I e-mailed back asking if possible to ship in box instead of an envelope because the likely hood of bending. Did not received a reply. 5 weeks later no stickers. Send an e-mail they don't reply. Send a second e-mail they don't reply. 6 weeks later still no replacement stickers. First and Last purchase with 1001 Modelkits. By the way their price for the model is about 35% over the original retail price.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/02/2019
I can't say enough about 1001 Modelkits. They had what I wanted and couldn't find elsewhere reasonably priced. ICM 24103 and ICM 24104 MERCI 1001!
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 13/02/2019
This used to be a great web sight.You would always get what you ordered.NOW I have ordered models & I don't get them.I have tried to call them & don't get an answer.Bad sight!
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 13/02/2019
Excellent seller quick in shipping and perfect communication and on time. Recommended
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 12/02/2019
Fast and good . No complaints.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 12/02/2019
Products ordered to date have arrived on time and in line with expectations
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