/5
★★★★☆
based on 37437 reviews published
★★★★☆
based on 37437 reviews published
Latest customer reviews
5
/5
★★★★★
…Great, fast service. I received your package from France to California, USA in 3 days! Amazing service during this pandemic. My only complaint is that I did not realize the electric racetrack would have European plugs. Guess I missed that info in the product description. A quick run to the drug store to get an adapter solved the problem.
Verified Buyer
purchased on 31/07/2020
Answer from 1001hobbies
Mr Darway, We thank you for your feedback and thank you for your trust. We insist that customer satisfaction is our priority - your comments are therefore essential and we are very interested in hearing from you! Have a nice day customer service's 1001hobbies
5
/5
★★★★★
Fast shipping and faithful reproduction model.
Acquirente Verificato
purchased on 31/07/2020
Translated review
3
/5
★★★☆☆
I received your package from France to California USA in 3 days! Amazing service during this pandemic. My only complaint is that I did not realize the electric racetrack would have European plugs. Guess I missed that info in the product description. A quick run to the drug store to get an adapter solved the problem.
Verified Buyer
purchased on 31/07/2020
5
/5
★★★★★
Everything is perfect as usual! thank you!
Acheteur Vérifié
purchased on 31/07/2020
Translated review
5
/5
★★★★★
I've been happy with their services. I've been happy with their services.
Verified Buyer
purchased on 30/07/2020
Answer from 1001hobbies
Robert, We thank you for your feedback and thank you for your trust. We insist that customer satisfaction is our priority - your comments are therefore essential and we are very interested in hearing from you! Have a nice day customer service's 1001hobbies
5
/5
★★★★★
Super quality fast shipping! thank you very much!!!
Verifizierter Käufer
purchased on 30/07/2020
Translated review
2
/5
★★☆☆☆
The ad said 3 days post. It arrived after 5 days and we had already left. We live abroad.
Verifizierter Käufer
purchased on 30/07/2020
Translated review
5
/5
★★★★★
Good information, fast processing of the order, fast delivery, excellent quality of the model supplied, very satisfied.
Verifizierter Käufer
purchased on 30/07/2020
Translated review
4
/5
★★★★☆
Maximum availability and perfect inballo thank you
Acquirente Verificato
purchased on 30/07/2020
Translated review
5
/5
★★★★★
Great service and fast delivery thank you!
Acquirente Verificato
purchased on 30/07/2020
Translated review
5
/5
★★★★★
Quick and accurate service
Acquirente Verificato
purchased on 30/07/2020
Translated review
5
/5
★★★★★
I've been happy with their services.
Verified Buyer
purchased on 30/07/2020
5
/5
★★★★★
Very professional site to recommend. I ordered ingredients to finish my model and received everything in a perfectly adapted package.
Acheteur Vérifié
purchased on 30/07/2020
Translated review
5
/5
★★★★★
Super buy very good condition at reception
Acheteur Vérifié
purchased on 30/07/2020
Translated review
5
/5
★★★★★
As excellent as ever
Acheteur Vérifié
purchased on 30/07/2020
Translated review
4
/5
★★★★☆
Fast and complete. Already 2nd order. Nickel.
Acheteur Vérifié
purchased on 30/07/2020
Translated review
5
/5
★★★★★
Well received
Acheteur Vérifié
purchased on 30/07/2020
Translated review
4
/5
★★★★☆
Shipping time a little long due to only one product out of five ordered, otherwise everything is perfect and thanks to the whole company. À
Acheteur Vérifié
purchased on 30/07/2020
Translated review
1
/5
★☆☆☆☆
Moderately appreciated the sale without stock ... on the site the references in stock and I waited because spring in court....never I would have ordered if the goods were not in stock ... so you're not ready to r me
Acheteur Vérifié
purchased on 30/07/2020
Translated review
1
/5
★☆☆☆☆
Very disappointed with this site that I thought would give me good advice. Almost no answers to my questions. Nothing about brushes... More com' and advertising than passion... Finally, it's ridiculous and misleading to propose big planes on tiny scales.
Acheteur Vérifié
purchased on 30/07/2020
Translated review
5
/5
★★★★★
Models received on time and in good condition. Mer
Acheteur Vérifié
purchased on 30/07/2020
Translated review
1
/5
★☆☆☆☆
Incomplete dispatch of numerous reminder mails due to 4-month wait
Acheteur Vérifié
purchased on 30/07/2020
Translated review
5
/5
★★★★★
I've been happy with their services. I've been happy with their services.
Acheteur Vérifié
purchased on 30/07/2020
Translated review
Answer from 1001hobbies
Robert, We thank you for your feedback and thank you for your trust. We insist that customer satisfaction is our priority - your comments are therefore essential and we are very interested in hearing from you! Have a nice day customer service's 1001hobbies
4
/5
★★★★☆
Excellent price. Postage time quite long item well packed. Overall would use 1001 models again . Thank you
Verified Buyer
purchased on 30/07/2020
5
/5
★★★★★
Very prompt delivery
Verified Buyer
purchased on 30/07/2020
5
/5
★★★★★
Great service with a good choice of products at a reasonable price. Thank you
Verified Buyer
purchased on 30/07/2020
1
/5
★☆☆☆☆
Wow you reply really fast when you want ..... Dear customer, Can you please give us your order reference? thank you for your response, 1001Hobbies' customer care so after making me wait for 28 days for my refund, and now you am saying l have to wait upto another 30 days becouse you didnt even start my refund when you said you would ..... no you can deal with my bank as l have opened a fraud case against you.
Acheteur Vérifié
purchased on 29/07/2020
Translated review
Answer from 1001hobbies
Mr. Bisbey, Thank you for your email. We ask our accounting department to make this refund today as a matter of urgency. We would like to apologize for this incident and ask you to believe that this type of incident is very unpleasant for us. We truly deplore this situation. We would like to inform you that customer satisfaction is our priority and that we are aware of the damage caused. Thank you for your understanding. The customer care 1001hobbies
5
/5
★★★★★
Arrived on time and promptly Arrived on time and promptly. Everything was present in the package.
Acheteur Vérifié
purchased on 29/07/2020
Translated review
Answer from 1001hobbies
Mevrouw, meneer, Wij danken u voor uw opmerking en verontschuldigen ons voor dit incident. Wij staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn dus essentieel voor ons en we hebben er veel belangstelling voor! 1001hobby's klantenservice
4
/5
★★★★☆
Received what I ordered in a reasonable... Received what I ordered in a reasonable timeframe. However postage was a bit high for small bottles of Paint
Acheteur Vérifié
purchased on 29/07/2020
Translated review
Answer from 1001hobbies
Mr Dedig, We thank you for your feedback and thank you for your trust. We insist that customer satisfaction is our priority - your comments are therefore essential and we are very interested in hearing from you! Have a nice day customer service's 1001hobbies
2
/5
★★☆☆☆
I ordered an item on July 7 and have... I ordered an item on July 7 and have not received it as of July 28 (three weeks later)
Acheteur Vérifié
purchased on 29/07/2020
Translated review
Answer from 1001hobbies
Rick, Thank you for your comment. We would like to point out that our general terms and conditions state that : :In stock : dispatch within 48 working hours. These are physically in stock in the company's warehouse. Available : shipment within X to X days. These are not currently in stock in the company's warehouse and are generally dispatched within X to X days following the user's order, depending on the lead times of the various suppliers. Not available: these products are currently out of stock and cannot be ordered for the moment. We insist that customer satisfaction is our priority - your comments are therefore essential and we are very interested in hearing from you! Regards, Customer care 1001hobbies