/5
★★★★☆
based on 37433 reviews published
★★★★☆
based on 37433 reviews published
Latest customer reviews
5
/5
★★★★★
Great service, Excellent products.
Verified Buyer
purchased on 23/07/2020
1
/5
★☆☆☆☆
Ordered a kit 9 weeks ago and was told that it had been dispatched a week later. After several email exchanges I requested an update or a refund to which the response was that they were still following up with Hermes. No further communication was forthcoming so I instructed my bank to reclaim a refund via the Chargeback arrangement which they did straight away. For more than 20 years I have ordered models from all over the world with few problems. Perhaps I was just unlucky but this was the first and last time I will use this supplier.
Verified Buyer
purchased on 23/07/2020
4
/5
★★★★☆
Delivery time a bit long
Acheteur Vérifié
purchased on 23/07/2020
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5
/5
★★★★★
Thank you very much
Acheteur Vérifié
purchased on 23/07/2020
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5
/5
★★★★★
Perfect! Always satisfied!
Acheteur Vérifié
purchased on 23/07/2020
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1
/5
★☆☆☆☆
Horrible mail order service. My order was poorly packed so everything was covered in paint. It was a more than $80 order. They were slow to respond to my inquiries and refused to replace the shipment. They offered a $10 credit. Horrible mail order service. DO NOT order on-line from them. They do not stand behind their products.
Acheteur Vérifié
purchased on 23/07/2020
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5
/5
★★★★★
All good no problems at all All good no problems at all
Verified Buyer
purchased on 23/07/2020
Answer from 1001hobbies
Dear, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
1
/5
★☆☆☆☆
When will the money be refunded? The delivery arrived on July 15. https(:)www.laposte(.)froutilssuivre-vos-envois?code=711114321810 <- (Please remove the parenthesis from the link) You no longer respond by email why?
Verifizierter Käufer
purchased on 23/07/2020
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5
/5
★★★★★
All good no problems at all
Verified Buyer
purchased on 23/07/2020
5
/5
★★★★★
Fast and correct service Product as described highly recommended
Geverifieerde Koper
purchased on 22/07/2020
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1
/5
★☆☆☆☆
Een waardeloos bedrijf. Sturen de verkeerde artikelen Beloven korting bij een volgende bestelling ter compensatie en verzending zonder verzendkosten maar doen in de praktijk helemaal niets. Niet in trappen. Sla dit bedrijf over voor bestellingen er zijn tien talle betere manieren om aan modellen te komen. Niet doen dus.Beheers jezelf en koop ergens anders!
Acheteur Vérifié
purchased on 22/07/2020
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2
/5
★★☆☆☆
The quality of the product is pretty mediocre, especially considering its price. All the parts are made of plastic and are poorly cast and cut. The paint is not included and the size is ridiculously small! I advise you to spend your che
Acheteur Vérifié
purchased on 22/07/2020
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1
/5
★☆☆☆☆
Een waardeloos bedrijf. Sturen de verkeerde artikelen Beloven korting bij een volgende bestelling ter compensatie en verzending zonder verzendkosten maar doen in de praktijk helemaal niets. Niet in trappen. Sla dit bedrijf over voor bestellingen er zijn tien talle betere manieren om aan modellen te komen. Niet doen dus.Beheers jezelf en koop ergens anders!
Acheteur Vérifié
purchased on 22/07/2020
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3
/5
★★★☆☆
Assembly too simple, done in 1 hour by a 16-year-old. Plastic vehicle
Acheteur Vérifié
purchased on 22/07/2020
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5
/5
★★★★★
Nice plane, good value for money. i recommend buying this plane. best regards
Acheteur Vérifié
purchased on 22/07/2020
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4
/5
★★★★☆
I still have not used. I still have not used.
Verified Buyer
purchased on 22/07/2020
Answer from 1001hobbies
Dear, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
5
/5
★★★★★
Great communication and fast delivery. Great communication and fast delivery. Thanks!
Verified Buyer
purchased on 22/07/2020
Answer from 1001hobbies
Dear Cunningham, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
4
/5
★★★★☆
I still have not used. I still have not used.
Acheteur Vérifié
purchased on 22/07/2020
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Answer from 1001hobbies
Dear, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
5
/5
★★★★★
Great communication and fast delivery. Great communication and fast delivery. Thanks!
Acheteur Vérifié
purchased on 22/07/2020
Translated review
Answer from 1001hobbies
Dear Cunningham, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
5
/5
★★★★★
Highly recommended
Verifizierter Käufer
purchased on 22/07/2020
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5
/5
★★★★★
Everything worked out fine.
Verifizierter Käufer
purchased on 22/07/2020
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1
/5
★☆☆☆☆
Update July 22 ""1001modellbau""-Team probably does not understand German Goods were returned and no refund was made. ->Because goods were not returned and another return bill was created. So once on July 2 a return slip and this was used for the return. Arrived on July 15 at 1001ScheißLaden Now on July 21 again a return slip with the request to return the goods. I am speechless !!!!!!!! My tip is not to order here !!!!!!!!! The store is so stupid and asks me for a rating if I have already given a negative rating. They don't understand German and I'm not sure about English. Update July 17th Goods were returned have arrived there on 15.7. On 17.7 after inquiry came the return message from 1001 the package has not yet arrived. -> Recognition super in wrong delivery and super in very slow processes this has nothing to do with COVID19. Unfortunately, one star has to be awarded here see this as a negative star. ------------------------------------------------------------ Ordered blue comp. and received black. After a very long wait, the parts were delivered Ordered components from Blackbull for an RC car color in blue. The parts arrived in black. After complaint no quick solution is focused but the supplier is contacted in this regard and time is lost further. Never again !!!!!!!!!!!!!!!!!!!!!!!! Telephone recalmation not possible. Return bill has arrived let's see when the money will be transferred back.
Verifizierter Käufer
purchased on 22/07/2020
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4
/5
★★★★☆
It took much longer than the offer stated but 1001 Modellbau managed to deliver this very rare kit. And in perfect condition. I am thrilled.
Verifizierter Käufer
purchased on 22/07/2020
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1
/5
★☆☆☆☆
I ordered 3 Futaba BLS 253 servos for €106 each and received them about 2 weeks later. Unfortunately, one servo was defective right from the start, so I filed a warranty claim. After some tough e-mail correspondence, I was given a return address to which I should send the servo with a copy of the invoice. According to DHL shipment tracking, the shipment was delivered there on 23.06.2020. On 20.07. I asked when I can expect a refund or new delivery. On 21.07. Reply from 1001 Hobbies that my shipment has not arrived there. A refund will only be made once the shipment has arrived. And I simply do not believe that 1001 Hobbies does not want to have received the shipment - this shows the non-existent service concept of 1001 Hobbies. For me this is dubious! Do you really need to do that? You probably have to personally hand in a return against receipt in France to get a refund. I assume that the customer is being deliberately cheated here with warranty claims. I will definitely never buy from this company again and advise everyone not to do so. A good company shows itself when it comes to problems or service, and you can't expect anything from 1001 Hobbies. One star is still too many.
Verifizierter Käufer
purchased on 22/07/2020
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1
/5
★☆☆☆☆
Great communication and fast delivery. Thanks!
Verified Buyer
purchased on 22/07/2020
5
/5
★★★★★
I still have not used.
Verified Buyer
purchased on 22/07/2020
1
/5
★☆☆☆☆
Imagine I order 4 items (accessories since June 4, 2020) obviously already billed as usual but towers not delivered July 21. Do not order on this site a real scam!!!! Others are much better. Oh, by the way, this review will obviously not be validated because it's bad... several bad things...
Acheteur Vérifié
purchased on 21/07/2020
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4
/5
★★★★☆
Well done and thank you. Well done and thank you.
Acheteur Vérifié
purchased on 21/07/2020
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Answer from 1001hobbies
Dear Crowley, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
5
/5
★★★★★
Exceptional Trader Great inventory. Very quick shipping. Exceptional customer service.
Acheteur Vérifié
purchased on 21/07/2020
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Answer from 1001hobbies
Dear Harding, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
5
/5
★★★★★
Excellent service especially so during... Excellent service especially so during a pandemic.
Acheteur Vérifié
purchased on 21/07/2020
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Answer from 1001hobbies
Dear Alcock, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. Customer service 1001 hobbies.