/5
★★★★☆
based on 36895 reviews published
★★★★☆
based on 36895 reviews published
Latest customer reviews
5
/5
★★★★★
Excellent service. Really fast and trouble free.
Comprador Verificado
purchased on 01/06/2020
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1
/5
★☆☆☆☆
I have been claiming my package for days and it has been more than a month since I paid for it. I would like to know if you are as serious as you seem to be ***Please, a little bit of seriousness ***either you bring me the package or you give me my money back.
Comprador Verificado
purchased on 01/06/2020
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4
/5
★★★★☆
Fairly well
Comprador Verificado
purchased on 01/06/2020
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5
/5
★★★★★
I found this company online thought i would give them a try. I read a lot of reviews after i purchased the item i bought a remote control truck. The company says based in UK but actually is based in Paris. My item arrived in the specific time stated, and well pleased thank you, a pleasure doing business with you. Would buy again from them if and when my future needs. My kindest and best regards, Gloria.
Verified Buyer
purchased on 01/06/2020
5
/5
★★★★★
I saw an item via a Google search a �280 Gaming Heads statue that is difficult to get hold I ordered the item from 1001 Models nearly 3 weeks ago now. The item was shown to be in stock and payment was processed though PayPal. There was the added cost of paying with PayPal which later on checking the order details reads as shipping and handling cost though shipping was free due to the purchase amount. So I was a happy man as I had tracked the item down after months of searching. Next day I log into the account and see that the Statue is marked as unavailable weird it was shown as available when I purchased it payment had been processed and taken via PayPal. Here begins the fun part (not) I sent 3 emails to clarify the situation I received 2 back 3 days later in French La demande # Order Query a �t� close et fusionn�e dans cette demande. Dernier commentaire dans la demande # For those of you not fluent in French (Myself included thank you Google translate) All it said was they had �closed and merged into this request�. I would not hear back from them until the next day luckily in English to say that they would receive the item within 10 days. Happy days or so I thought. The following days (now weeks) of email tennis I received an email �we juste received your products and the refund will be available next week. Would you like tyour product .� Yes I would like my product hence why I initially ordered it. Bizarrely they reply �We inform you that the refund of your order # was requested on May 26th from our accounting department. This refund will be made through the payment channel as stipulated by French law. We would like to inform you that a refund can be deferred by one month if you are in deferred payment. We insist that this refund will be made within 14 working days.� So you are not sending it out to me then? How does PayPal instant payment require 14 days to refund? Why do I need to abide by French law when I am a UK customer paying with PayPal? So nearly 3 weeks on and waiting for either a refund or item I�m confused as to which one.
Verified Buyer
purchased on 01/06/2020
5
/5
★★★★★
Always good service and on time
Acheteur Vérifié
purchased on 01/06/2020
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5
/5
★★★★★
Super fast and competent
Acheteur Vérifié
purchased on 01/06/2020
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5
/5
★★★★★
Serious and fast delivery
Acheteur Vérifié
purchased on 01/06/2020
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1
/5
★☆☆☆☆
Embarrassing Email Tennis Customer Service I saw an item via a Google search, a £280 Gaming Heads statue that is difficult to get hold of, I ordered the item from 1001 Models nearly 3 weeks ago now. The item was shown to be in stock and payment was processed though PayPal. There was the added cost of paying with PayPal, which later on checking the order details reads as shipping and handling cost, though shipping was free due to the purchase amount. So I was a happy man as I had tracked the item down after months of searching. Next day I log into the account and see that the Statue is marked as unavailable, weird it was shown as available when I purchased it, payment had been processed and taken via PayPal. Here begins the fun part (not) I sent 3 emails to clarify the situation, I received 2 back 3 days later in French, La demande # Order Query a été close et fusionnée dans cette demande. Last comment in request # For those of you not fluent in French (Myself included, thank you Google translate) All it said was they had 'closed and merged into this request'. I would not hear back from them until the next day luckily in English to say that they would receive the item within 10 days. Happy days, or so I thought. The following days (now weeks) of email tennis I received an email 'we just received your products, and the refund will be available next week. Would you like tyour product .' Yes, I would like my product, hence why I initially ordered it. Bizarrely they reply 'We inform you that the refund of your order # was requested on May 26th from our accounting department. This refund will be made through the payment channel as stipulated by French law. We would like to inform you that a refund can be deferred by one month if you are in deferred payment. We insist that this refund will be made within 14 working days.' So you are not sending it out to me then? How does PayPal instant payment require 14 days to refund? Why do I need to abide by French law when I am a UK customer paying with PayPal? So nearly 3 weeks on and waiting for either a refund or item, I'm confused as to which one.
Acheteur Vérifié
purchased on 01/06/2020
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4
/5
★★★★☆
Not bad but would have been better with paint and glue
Acheteur Vérifié
purchased on 01/06/2020
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5
/5
★★★★★
Great all round
Acheteur Vérifié
purchased on 01/06/2020
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4
/5
★★★★☆
I am very satisfied with my order, both in terms of quality and delivery time.
Acheteur Vérifié
purchased on 01/06/2020
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5
/5
★★★★★
RAS compliant product received on time
Acheteur Vérifié
purchased on 01/06/2020
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5
/5
★★★★★
Efficient search site with lots of choice
Acheteur Vérifié
purchased on 01/06/2020
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5
/5
★★★★★
Conforms to order
Acheteur Vérifié
purchased on 01/06/2020
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5
/5
★★★★★
Very good service
Acheteur Vérifié
purchased on 01/06/2020
Translated review
1
/5
★☆☆☆☆
Embarrassing Email Tennis Customer Service I saw an item via a Google search, a £280 Gaming Heads statue that is difficult to get hold, I ordered the item from 1001 Models nearly 3 weeks ago now. The item was shown to be in stock and payment was processed though PayPal. There was the added cost of paying with PayPal, which later on checking the order details reads as shipping and handling cost, though shipping was free due to the purchase amount. So I was a happy man as I had tracked the item down after months of searching. Next day I log into the account and see that the Statue is marked as unavailable, weird it was shown as available when I purchased it, payment had been processed and taken via PayPal. Here begins the fun part (not) I sent 3 emails to clarify the situation, I received 2 back 3 days later in French, La demande # Order Query a été close et fusionnée dans cette demande. Dernier commentaire dans la demande # For those of you not fluent in French (Myself included, thank you Google translate) All it said was they had ’closed and merged into this request’. I would not hear back from them until the next day luckily in English to say that they would receive the item within 10 days. Happy days, or so I thought. The following days (now weeks) of email tennis I received an email ‘we juste received your products, and the refund will be available next week. Would you like tyour product .’ Yes, I would like my product, hence why I initially ordered it. Bizarrely they reply ‘We inform you that the refund of your order # was requested on May 26th from our accounting department. This refund will be made through the payment channel as stipulated by French law. We would like to inform you that a refund can be deferred by one month if you are in deferred payment. We insist that this refund will be made within 14 working days.’ So you are not sending it out to me then? How does PayPal instant payment require 14 days to refund? Why do I need to abide by French law when I am a UK customer paying with PayPal? So nearly 3 weeks on and waiting for either a refund or item, I’m confused as to which one.
Verified Buyer
purchased on 01/06/2020
3
/5
★★★☆☆
Product ok as described but eternal delivery...more than 20 days....
Acquirente Verificato
purchased on 01/06/2020
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5
/5
★★★★★
Excellent service.
Acquirente Verificato
purchased on 01/06/2020
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1
/5
★☆☆☆☆
First order arrived on time the second one is 16 days in processing and no one responds to my emails.... bad.
Acquirente Verificato
purchased on 01/06/2020
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5
/5
★★★★★
All perfect !!! Top !!!
Acquirente Verificato
purchased on 01/06/2020
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5
/5
★★★★★
A good store where you can find everything you need for the models at reasonable prices. The transport is also very good. 100% recommendable
Comprador Verificado
purchased on 31/05/2020
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1
/5
★☆☆☆☆
Bad experience order placed on May 5 and I still have not received it I have sent message and I only receive automatic responses plus the phone does not work to make inquiries. I don't know what to do...the next thing to do is to call the consumer to make a complaint.
Comprador Verificado
purchased on 31/05/2020
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1
/5
★☆☆☆☆
Nefarious. On May 11 I asked them to cancel my order. I was told it was not possible because it was in""preparation"". Their proposal was to return the order once it was received. They shipped it on May 12. One day after the cancellation request. Very bad on their part. What they are capable of doing to win a sale because I get more expensive return postage than the piece itself so I do not eat.
Comprador Verificado
purchased on 31/05/2020
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4
/5
★★★★☆
Compliant order delays due to confinem
Acheteur Vérifié
purchased on 31/05/2020
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4
/5
★★★★☆
Items ordered from 1001 due to availability. Shipping time very acceptable given Covid-19 arrangements. Very good packaging. However, prices are high (one star lower).
Acheteur Vérifié
purchased on 31/05/2020
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5
/5
★★★★★
Good service, fast delivery. Interesting range
Acheteur Vérifié
purchased on 31/05/2020
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5
/5
★★★★★
Order received as soon as possible
Acheteur Vérifié
purchased on 31/05/2020
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4
/5
★★★★☆
Very good site with a wide selection!
Acheteur Vérifié
purchased on 31/05/2020
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5
/5
★★★★★
Compliant parcel received within a reasonable time given the confinement context.
Acheteur Vérifié
purchased on 31/05/2020
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