★★★★☆
based on 39291 reviews published
Latest customer reviews
I had an order shipped to the US an expensive kit. It arrived damaged in shipment but after I contacted 1001 Models they made it right. A pleasure to deal with...consider me a loyal customer- would recommend to all.
Responsible company with great respect for the customer
Uncomplicated ordering process, fast delivery. Payment processing with PayPal very simple.
Order from 08.08.2018 not yet received. thank you
I had an order shipped to the US I had an order shipped to the US, an expensive kit. It arrived damaged in shipment but after I contacted 1001 Models, they made it right. A pleasure to deal with...consider me a loyal customer- would recommend to all.
Arrived on the dot..All as ordered. A fast service and an attentive one.
Super as ordered site a bit messy but you can still find what you need
I ordered a glue for polystyrene. The glue I was sent melted the polystyrene.
Arrived on the dot..'All as ordered' Arrived on the dot..All as ordered. A fast service and an attentive one.
Nothing to see with the photo for the price we will not talk about 100€ not even the glue and supplies in short otherwise the model and well party parts well repro
Perfectly compliant and prompt. Thank you for your professionalism.
Nothing to complain about, just a small problem with the packaging of the order. A bubble-wrap envelope with 8 cans of paint inside... it's a miracle they weren't crushed or damaged.
Arrived on the dot..'All as ordered' Arrived on the dot..All as ordered. A fast service and an attentive one.
Why does it take 10 days from the time of my order (30 July) for you to pull two small sheets of decals from your stocks put them in an envelope and mail them? Why did you not forward to me the tracking number of my order as you said you would do? Why did you omit CALIFORNIA from my address that I gave you? Why did you include my postal code mixed in with a bunch of other numbers making it very difficult to know where the package was going? This probably explains why it took another 16 days from the time you put the package in the mail to the time I received it yesterday (25 Aug)
Everything went well no worries
Good order
Why does it take so long for delivery of my order? Why does it take 10 days from the time of my order (30 July) for you to pull two small sheets of decals from your stocks, put them in an envelope and mail them? Why did you not forward to me the tracking number of my order as you said you would do? Why did you omit CALIFORNIA from my address that I gave you? Why did you include my postal code mixed in with a bunch of other numbers making it very difficult to know where the package was going? This probably explains why it took another 16 days from the time you put the package in the mail to the time I received it yesterday (25 Aug)
Why does it take so long for delivery of my order? Why does it take 10 days from the time of my order (30 July) for you to pull two small sheets of decals from your stocks, put them in an envelope and mail them? Why did you not forward to me the tracking number of my order as you said you would do? Why did you omit CALIFORNIA from my address that I gave you? Why did you include my postal code mixed in with a bunch of other numbers making it very difficult to know where the package was going? This probably explains why it took another 16 days from the time you put the package in the mail to the time I received it yesterday (25 Aug)
I ordered an item and received it damaged. Sent pictures and still have to return the item to France. No names given of who to contact only Customer Service Dept.! The item was not that much money but I did ask for a refund. The item was a vacuum formed canopy that is easily crushed and was sent in an envelope! Should have been in a box. Not a good experience. Ken
A little disappointed with the reception of my order 4 models ordered on 25718received 3 models on 23718 1° non respect of the delivery time 2° incomplete order 3° packing shipment suffered from the tansportwith the consequences that can be guessed. i keep my confidence in youdespite these small hassles hoping that these worries will not have any resonnance in my future ordersin which case my preference will go to other suppliers.
RAS on delivery
Prompt delivery products in good condition
I ordered an item and received it… I ordered an item and received it damaged. Sent pictures and still have to return the item to France. No names given of who to contact, only Customer Service Dept.! The item was not that much money but I did ask for a refund. The item was a vacuum formed canopy that is easily crushed and was sent in an envelope! Should have been in a box. Not a good experience. Ken
I ordered an item and received it... I ordered an item and received it damaged. Sent pictures and still have to return the item to France. No names given of who to contact, only Customer Service Dept.! The item was not that much money but I did ask for a refund. The item was a vacuum formed canopy that is easily crushed and was sent in an envelope! Should have been in a box. Not a good experience. Ken
Bad finishes only for interior despite the cost and size it is not worth it. Arrived on time and well packed.
The price, delivery and quality are impeccable. I recommend
Order conformed Delivery on time
No problem for the delivery even received in advance of schedule order arrived in good condition thank you be
GOOD SHIPPING . Great model !
Fast delivery. Small misunderstanding about an unavailable product replaced by another but then available again. Incomprehension quickly cleared up after exchanging emails to clarify the situation.
Great service the material arrived quickly and well packed. I will definitely get more pieces. The prices are also good. Hello and good day to all.
Fast and problem-free service, 100 % recommendable.
Quick and convenient to receive
Goods ok. and quite inexpensive but 6 weeks for delivery put shipping directly from China clearly in the shade
Parcel delivery very good if i need i'll send again to 1001 maquette
Very good paintwork for aerogravure
Superb model... Despite a rather long delivery time... But it was worth the wait
Order processing in order. Everything is o
Compliant products. Very good delivery tracking
Excellent and friendly very serious I recommend