★★★★☆
based on 37919 reviews published
Latest customer reviews
Order not received I placed an order around December 3rd and as of December 27th I've not received my order. I looked into the way your company sent your orders and I'm not sure how you sent my order is from the USA or did it ship from over seas? Received my order today December 29th ! It was sent to the wrong address and it's on telling how long it took for them to send it back to the post office. The products look great look forward to doing business in the future.
Delivery on time by products goods in perfect condition.
Beautiful book and finally with cockpit detail
Everything is ok except the package torn and opened not sup
Nothing to say i received my parcel on time
Very good signs would have liked just a little more choice on boats ladders 187. Order sent on time
Order placed on 111117 one month later still no parcel delivered. I ask customer service about the status of my order because I haven't received anything. They tell me I'm missing half my items and that they'll send what they have in stock. In exchange he gives me a credit note for the amount of the 2 items I'm missing, plus free delivery. A week later I see the items I'm missing are available again on the site. I send an email to customer service and they tell me that the items I'm missing are not available. I find that the service is not at all of quality it is the first that it happens to me with such a level of incompetence. I am very disappointed with the customer service and the management.
Package received in good condition and on time. I highly recommend
The delivery time is a bit long and the shipping costs to Austria are very high. The goods are o.k.
Good selection and fast delivery.
Great product n better than described. Great product n better than described.
Excellent response time and quality. Excellent response time and quality.
My opinion is mixed. they seemed very professional until I received my parcel of 8 paints with a completely dry pot of matt white inside. it wasn't even possible to stick the tip of a knife into it, so to speak. I contacted them by chat and the person suggested 2 times that I use solvent to dilute it!!!!! but it's as hard as a rock, it won't do any good to dilute it!!!!!! And when I ask for an exchange, no reply. I really wonder if he knows the paints he's selling. In short, you shouldn't order everything from them, especially with a commercial return like this that doesn't exist if you have a penny to your name.
Does not meet delivery deadline
Good contact with customer service in general. Fast and efficient responses. The choice of accessories for the model airplanes could be much wider, especially the choice of decals. On the other hand, you don't have to be in a hurry to receive the items.
Part of the order only!!!! Bravo!!!!
The product is of high quality, but it's unacceptable to charge for such poor gift-wrapping. It looks like a 5-year-old has wrapped it.
I have received my order and I am very pleased with the service.
Very good model site
Excellent response time and quality. Excellent response time and quality.
Order nickel delay longer than expected but received on time. element ok i reco
Great product n better than described. Great product n better than described.
#NOM?
Unfortunately, I can't rate the product as I gave it away. And it would be far too early to rate it. The delivery time was quite long at around three weeks. The money was transferred on 30.11.17 when I ordered it. The package arrived on 15.12.17. I don't know what happened between 30.11 and 11.12 when the package was announced but at least it was two weeks. Sorry.
Upset...disappointed. I am very upset. When I ordered, the website said delivery by Dec 23rd. I ordered a gift on December 9th! I still have not received it and it is now Dec 24th. It was a sentimental gift from the kids to their father. The website should have said Christmas delivery not guaranteed instead it said 'in stock, delivered by Dec 23rd.' I would have ordered it somewhere else. Poor customer service!
Upset...disappointed. I am very upset. When I ordered, the website said delivery by Dec 23rd. I ordered a gift on December 9th! I still have not received it and it is now Dec 24th. It was a sentimental gift from the kids to their father. The website should have said Christmas delivery not guaranteed instead it said 'in stock, delivered by Dec 23rd.' I would have ordered it somewhere else. Poor customer service!
I bought a tank for my father, and it seems to be aesthetically very correct. The positive comments from other buyers made me decide. Received on time. Well packed. I'm waiting for him to assemble it and if he's happy, I'll buy again from this site, which keeps me well informed about the progress of the shipment. Tres serie
Service that meets my expectations
(+) Large catalog (-) Sometimes more expensive than the competition (+) Out-of-stock parcels arriving in 10 days at Christmas time (4 to 6 days according to the site, they don't have all the items in stock and are therefore dependent on their suppliers)
I'm very disappointed with 1001 pattes for a first and probably last order. not seeing my order arrive after 10 days i phoned 1001 pattes who after doing some research realised that the order was faulty so they renewed the order which this time must be in my neighbor's letterbox. as a result no presents for christmas and i have to wait for my neighbor to come back to find out if he r
Fast shipping well packagedI recommend
Of coursewithout doubt
The model ordered is beautiful ... BUT THE DELIVERY SERVICE was long and not optimal: I followed the route from France to Italy and saw that the package traveled in France in as many as 4 destinations ... until it arrived in Normandy then in Bergamo in Milan and finally in my city. So very long delivery time ...
Choice of Humbrol paints practical payment by Paypal fast delivery thank you.
Excellent follow-up and service.
Item corresponds to description. Fast +++ shipping. Sea
Everything is fine, good price and performance ratio. Fast delivery ??
Total crap Total crap Rubbish in everyway avoid them!
Hassle-free transaction... To be recommended
Deliver on time and in good condition