Reviews 1001hobbies

4.2/5
★★★★☆
based on 39949 reviews published

Latest customer reviews

3 /5
★★★☆☆

The purchase process worked smoothly and there is no reason to criticize. The goods received corresponded to the description and the quality is ok. However, the delivery is a disaster! Waiting three to four weeks after ordering within the EU for a product is unacceptable. Furthermore, I had problems with their support as I received a response but only after two days!!!! This should definitely be done more promptly. Yours sincerely, Ingo Nawa

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Verifizierter Käufer
purchased on 06/11/2018
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5 /5
★★★★★

Nothing to change, everything is going very well, thank you.

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Comprador Verificado
purchased on 05/11/2018
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4 /5
★★★★☆

The delivery time was respected and the product is compliant. An effort needs to be made on communication: many emails are sent with information that is sometimes incomplete or erroneous. I almost felt like I was being spammed. Finally, the choice of colissimo for delivery leaves something to be desired. Given the price paid, it would have been nice to see a picture of the parcel, even though it was left at a delivery point.

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Acheteur Vérifié
purchased on 05/11/2018
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1 /5
★☆☆☆☆

Very disappointed one of the two models ordered is impossible to assemble the parts""coques"" are not compatible what is a pity it is not to have follow-up either a refunding or an exchange if another article. No more replies to emails sent.

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Acheteur Vérifié
purchased on 05/11/2018
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5 /5
★★★★★

I'm very happy to have found an excellent model store that delivers on all counts. Advice and delivery

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Acheteur Vérifié
purchased on 05/11/2018
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4 /5
★★★★☆

Slow delivery and I was bombarded with emails in French. However, the actual products I ordered were packaged well and of good quality which is the main thing.

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Verified Buyer
purchased on 05/11/2018
5 /5
★★★★★

Great selection and super fast delivery

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Acheteur Vérifié
purchased on 04/11/2018
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4 /5
★★★★☆

Everything was very well managed in 1 week

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Acheteur Vérifié
purchased on 04/11/2018
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4 /5
★★★★☆

The model airplane was as advertised and its delivery was timely My only problem with 1001 Modelkits related to the shipping and handling charge of $26.99. I consider that charge excessive for the small lightweight package that was shipped. Had the shipping and handling charge been more reasonable I would have rated my experience as five star.

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Verified Buyer
purchased on 03/11/2018
3 /5
★★★☆☆

Only one problem The model airplane was as advertised, and its delivery was timely My only problem with 1001 Modelkits related to the shipping and handling charge of $26.99. I consider that charge excessive for the small, lightweight package that was shipped. Had the shipping and handling charge been more reasonable, I would have rated my experience as five star.

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Verified Buyer
purchased on 03/11/2018
3 /5
★★★☆☆

Only one problem The model airplane was as advertised, and its delivery was timely My only problem with 1001 Modelkits related to the shipping and handling charge of $26.99. I consider that charge excessive for the small, lightweight package that was shipped. Had the shipping and handling charge been more reasonable, I would have rated my experience as five star.

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Acheteur Vérifié
purchased on 03/11/2018
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5 /5
★★★★★

Without history

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Acheteur Vérifié
purchased on 03/11/2018
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4 /5
★★★★☆

Just a little long in delivery but all good. Accuracy and courtesy...

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Acquirente Verificato
purchased on 03/11/2018
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5 /5
★★★★★

I am quite satisfied but you could have more choice of model cars

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Verifizierter Käufer
purchased on 02/11/2018
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5 /5
★★★★★

Good service and fast delivery

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Comprador Verificado
purchased on 02/11/2018
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4 /5
★★★★☆

Satisfied with my first order

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Acheteur Vérifié
purchased on 02/11/2018
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4 /5
★★★★☆

Beautiful models for sure!! only one small problem: delivery can be a little long.

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Acheteur Vérifié
purchased on 02/11/2018
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4 /5
★★★★☆

No problem, the order arrived safely

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Acheteur Vérifié
purchased on 02/11/2018
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5 /5
★★★★★

Conforms to order prompt delivery good information on collar position

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Acheteur Vérifié
purchased on 02/11/2018
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4 /5
★★★★☆

Order processed quickly, dispatched quickly and picked up in very good condition at the Point Relais. Contact with Customer Service was friendly and efficient. A

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Acheteur Vérifié
purchased on 02/11/2018
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4 /5
★★★★☆

Good value for money

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Acheteur Vérifié
purchased on 02/11/2018
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5 /5
★★★★★

Bought Tamiya panel line paints - couldn���t find them anywhere else and they arrived very quickly. Shipped from France but you would think they���re a UK website! I will be using again soo

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Verified Buyer
purchased on 02/11/2018
3 /5
★★★☆☆

Paint too old that has taken the gel very disappointed tans

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Acheteur Vérifié
purchased on 01/11/2018
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5 /5
★★★★★

Fast and careful delivery. Quality products

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Acheteur Vérifié
purchased on 01/11/2018
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4 /5
★★★★☆

RAS everything went very well except the reception I received the mail delivery Saturday morning I went in the afternoon to the relay: not received Monday closed I took possession that the

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Acheteur Vérifié
purchased on 01/11/2018
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5 /5
★★★★★

Item corresponds to the orderdelivery ultra fastI recommend the sitea bientot

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Acheteur Vérifié
purchased on 01/11/2018
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5 /5
★★★★★

Very good telephone reception very well informed shipment r

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Acheteur Vérifié
purchased on 01/11/2018
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4 /5
★★★★☆

Very good for my first order, quick and trouble-free. The big advantage is to have messages at each step (preparation send parcel transit etc). I'm satisfied

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Acheteur Vérifié
purchased on 01/11/2018
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2 /5
★★☆☆☆

On an advert on the site I had found a miniature plane which was to be supplied in two copies and no scale was specified on the article. But what a disappointment when I arrived..... first of all there was only one copy in my parcel instead of the two promised and moreover the miniature plane was enormous and looked more like a toy than a miniature. Since then, I've filed a complaint and sent my plane back, and I'm still waiting for an answer for mo

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Acheteur Vérifié
purchased on 01/11/2018
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5 /5
★★★★★

A very smooth transaction A very smooth transaction, good and trustful information and communication. Delivered as was promissed.

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Acheteur Vérifié
purchased on 01/11/2018
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5 /5
★★★★★

Excellent - everything went very smoothly I highly recommend it

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Acheteur Vérifié
purchased on 01/11/2018
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1 /5
★☆☆☆☆

Delay toocolis order three weeks ago still not received

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Acheteur Vérifié
purchased on 01/11/2018
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2 /5
★★☆☆☆

As I said before, it wasn't specified that the plastic soldiers were supplied

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Acheteur Vérifié
purchased on 01/11/2018
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5 /5
★★★★★

The service is prompt and the parts I... The service is prompt and the parts I have had have been very good. I can't speak for the latest one as it is for Xmas! but it arrived promptly even if in a box 6 times too big.

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Acheteur Vérifié
purchased on 01/11/2018
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4 /5
★★★★☆

No problems with ordering or delivery. On the other hand, the presentation of the products on the site is very average (succinct or absent description). In addition, the combination of filters (brand scale, etc.) sometimes gives curious results.

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Acheteur Vérifié
purchased on 01/11/2018
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4 /5
★★★★☆

The only downside is the high cost of postage for small volumes.

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Acheteur Vérifié
purchased on 01/11/2018
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5 /5
★★★★★

Excellent customer service. I recommend without hesitation

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Acheteur Vérifié
purchased on 01/11/2018
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5 /5
★★★★★

Very good model for young beginner (dewoitine d52)

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Acheteur Vérifié
purchased on 01/11/2018
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3 /5
★★★☆☆

Well done and complete website. However extremely long delivery time

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Acheteur Vérifié
purchased on 01/11/2018
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2 /5
★★☆☆☆

Ordered merchandise on 10/07/18 Ordered merchandise on 10/07/18. It's now 11/01/18 and I've received nothing.

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Acheteur Vérifié
purchased on 01/11/2018
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Answer from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team