4.2/5
★★★★☆
based on 37919 reviews published

Latest customer reviews

5 /5
★★★★★

I am completely satisfied with my order and its processing. Continue ... there is nothing to say. Me

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Acheteur Vérifié
purchased on 16/12/2017
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2 /5
★★☆☆☆

Some people are just unlucky.... For me, an order that was supposed to arrive within the week (for a birthday) was blocked because an accessory was missing...! After 15 to 20 calls and emails over 4 weeks, each time the parcel was supposed to leave the next day... I finally received it yesterday 1512. But with one detail missing... all that's missing are the glue and the paints that were ordered, paid for and not delivered !!!!!! I'm afraid I won't be able to make up for it by giving the gift a month after the Christmas date. I'm not

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Acheteur Vérifié
purchased on 16/12/2017
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3 /5
★★★☆☆

Quality products wide choice however you should put the actual delivery time. I am still waiting for a paint order placed 8 days ago with only available products and 24 hour delivery as advertised. Sincerely jf. Small error on your part, my order was delivered to the post office on December 21. I received it on December 22 because a reference was missing. That's why you gave me a credit note by removing the missing reference at my request.

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Acheteur Vérifié
purchased on 16/12/2017
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5 /5
★★★★★

I ordered a car from the 1001 maquettes site as a Christmas gift. I needed to change the reference before shipping and the service was reactive. Delivery within

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Acheteur Vérifié
purchased on 16/12/2017
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5 /5
★★★★★

Delivery right on time. Everything as ordered. What more could you ask for?

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Acheteur Vérifié
purchased on 16/12/2017
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5 /5
★★★★★

Very fast. Thank you

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Acheteur Vérifié
purchased on 16/12/2017
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3 /5
★★★☆☆

First order delivered on time. Second order took more than a week to send even though everything was in order.

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Acheteur Vérifié
purchased on 16/12/2017
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2 /5
★★☆☆☆

I followed their email link to download … I followed their email link to download my order is processed confirmation plus track my order I clicked on the link filled in the login details error message saying not registered with the company. I now don't know if and when I Will even recieve my order ?.

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Verified Buyer
purchased on 16/12/2017
Answer from 1001hobbies
Dear customer, I do confirm your order has been validated. If you have any troubles with your account, please contact us: [email protected] Your order should be sent in a few days. Best regards, The 1001Modelkits Team
1 /5
★☆☆☆☆

I ordered an etching film on 14.10.2017 and have not received it to date on 16.12.2017 despite repeated e-mail contact. Supposedly sent then not available again. The announced refund has not been made to date either. For me, 1001 modellbau is a completely incompetent model making supplier with catastrophic customer service. - A.Stöbe Gotha

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Verifizierter Käufer
purchased on 16/12/2017
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5 /5
★★★★★

Delivery as expected. I highly recommend******

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Acheteur Vérifié
purchased on 15/12/2017
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5 /5
★★★★★

I put 5 stars what more to say ... ... model conforms to the description very fast shipping and the poster as a gift the little extra that makes you smile thank you I recommend

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Acheteur Vérifié
purchased on 15/12/2017
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5 /5
★★★★★

Order placed and delivered well ... Order placed and delivered well packaged and timely. Birthday present which the recipient was extremely pleased with and has now got pride of place with the many others in his collection.

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Acheteur Vérifié
purchased on 15/12/2017
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5 /5
★★★★★

The order was sent very quickly and was very well packaged. In short, it was just great.

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Acheteur Vérifié
purchased on 15/12/2017
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4 /5
★★★★☆

Bonjour j'ai commandé la maquette emballée dans du papier cadeau qui m'a été facturé 2euros50 . je l'ai reçu sans. cordia

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Acheteur Vérifié
purchased on 15/12/2017
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5 /5
★★★★★

Nothing to complain about an order for the discovery of a product, the shipment was fast.

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Acheteur Vérifié
purchased on 15/12/2017
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4 /5
★★★★☆

Beautiful model

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Acheteur Vérifié
purchased on 15/12/2017
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5 /5
★★★★★

Everything went very well. I highly recommend it.

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Acheteur Vérifié
purchased on 15/12/2017
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5 /5
★★★★★

Received my order very quickly very well packaged very satisfied

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Acheteur Vérifié
purchased on 15/12/2017
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5 /5
★★★★★

Fast. Order ok

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Acheteur Vérifié
purchased on 15/12/2017
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3 /5
★★★☆☆

Too long a wait between order, payment and delivery

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Acheteur Vérifié
purchased on 15/12/2017
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5 /5
★★★★★

Excellent communicationgreat deliverytimesperfect packaging.

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Acquirente Verificato
purchased on 15/12/2017
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5 /5
★★★★★

Order placed and delivered well … Order placed and delivered well packaged and timely. Birthday present which the recipient was extremely pleased with and has now got pride of place with the many others in his collection.

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Verified Buyer
purchased on 15/12/2017
5 /5
★★★★★

Very good. Order placed on a Sunday evening and received on Wednesday morning

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Acheteur Vérifié
purchased on 14/12/2017
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5 /5
★★★★★

Recommend Excellent , 1001 model kits for filled an order that no other model outlet could, I highly recommend them , if it's been made then they'll probably have it. Look no further!!!*****

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Acheteur Vérifié
purchased on 14/12/2017
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5 /5
★★★★★

Model are exactly as described and good ... Model are exactly as described and good quality.

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Acheteur Vérifié
purchased on 14/12/2017
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5 /5
★★★★★

Great!

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Acheteur Vérifié
purchased on 14/12/2017
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5 /5
★★★★★

Fast delivery.very good product.all the best!

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Acheteur Vérifié
purchased on 14/12/2017
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5 /5
★★★★★

Super service

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Acheteur Vérifié
purchased on 14/12/2017
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5 /5
★★★★★

Very good value fast delivery

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Acheteur Vérifié
purchased on 14/12/2017
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5 /5
★★★★★

Compliant product and delivery. Impec

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Acheteur Vérifié
purchased on 14/12/2017
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5 /5
★★★★★

Model are exactly as described and good … Model are exactly as described and good quality.

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Verified Buyer
purchased on 14/12/2017
5 /5
★★★★★

Recommend Excellent , 1001 model kits for filled an order that no other model outlet could, I highly recommend them , if it's been made then they'll probably have it. Look no further!!!*****

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Verified Buyer
purchased on 14/12/2017
5 /5
★★★★★

Item conforms and delivery on time I recommend

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Acheteur Vérifié
purchased on 13/12/2017
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3 /5
★★★☆☆

Lack of communication due to stock shortage. 15 days for an order is a long time

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Acheteur Vérifié
purchased on 13/12/2017
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5 /5
★★★★★

Fast delivery - Careful packaging - I am very satisfied with my order Thank you

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Acheteur Vérifié
purchased on 13/12/2017
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2 /5
★★☆☆☆

For 15 days I'm still waiting for my order !!! At least 10 reminders and no response!!!! I would never recommend 1001 maquette

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Acheteur Vérifié
purchased on 13/12/2017
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4 /5
★★★★☆

Fast and trouble-free

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Acheteur Vérifié
purchased on 13/12/2017
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4 /5
★★★★☆

A clear improvement over last year at the same time, a deadline finally met. However, the site needs to improve the detail of the information provided on the products, e.g.: model to be assembled, always specify the number of parts contained in the box to better judge the difficulty, especially in the case of the "P".

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Acheteur Vérifié
purchased on 13/12/2017
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1 /5
★☆☆☆☆

Terrible customer service Terrible customer service. I never got my tracking number, the “customer service” line was a joke. High shipping costs, and slow shipping. Archaic website, and terrible experience. Save yourself time, money and frustration and stay away from these crooks.

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Verified Buyer
purchased on 13/12/2017
Answer from 1001hobbies
Dear customer, Your order was sent on the 5th of December, 1 working day after you placed your order. Please note we ship from France and as you chose the shipment by letter, the delivery delay is often quite long. This delay corresponds to the information on our website. Best regards, Customer service 1001modelkits
1 /5
★☆☆☆☆

Terrible customer service Terrible customer service. I never got my tracking number, the "customer service" line was a joke. High shipping costs, and slow shipping. Archaic website, and terrible experience. Save yourself time, money and frustration and stay away from these crooks.

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Acheteur Vérifié
purchased on 13/12/2017
Translated review
Answer from 1001hobbies
Dear customer, Your order was sent on the 5th of December, 1 working day after you placed your order. Please note we ship from France and as you chose the shipment by letter, the delivery delay is often quite long. This delay corresponds to the information on our website. Best regards, Customer service 1001modelkits