★★★★☆
based on 37919 reviews published
Latest customer reviews
I am completely satisfied with my order and its processing. Continue ... there is nothing to say. Me
Some people are just unlucky.... For me, an order that was supposed to arrive within the week (for a birthday) was blocked because an accessory was missing...! After 15 to 20 calls and emails over 4 weeks, each time the parcel was supposed to leave the next day... I finally received it yesterday 1512. But with one detail missing... all that's missing are the glue and the paints that were ordered, paid for and not delivered !!!!!! I'm afraid I won't be able to make up for it by giving the gift a month after the Christmas date. I'm not
Quality products wide choice however you should put the actual delivery time. I am still waiting for a paint order placed 8 days ago with only available products and 24 hour delivery as advertised. Sincerely jf. Small error on your part, my order was delivered to the post office on December 21. I received it on December 22 because a reference was missing. That's why you gave me a credit note by removing the missing reference at my request.
I ordered a car from the 1001 maquettes site as a Christmas gift. I needed to change the reference before shipping and the service was reactive. Delivery within
Delivery right on time. Everything as ordered. What more could you ask for?
Very fast. Thank you
First order delivered on time. Second order took more than a week to send even though everything was in order.
I followed their email link to download … I followed their email link to download my order is processed confirmation plus track my order I clicked on the link filled in the login details error message saying not registered with the company. I now don't know if and when I Will even recieve my order ?.
I ordered an etching film on 14.10.2017 and have not received it to date on 16.12.2017 despite repeated e-mail contact. Supposedly sent then not available again. The announced refund has not been made to date either. For me, 1001 modellbau is a completely incompetent model making supplier with catastrophic customer service. - A.Stöbe Gotha
Delivery as expected. I highly recommend******
I put 5 stars what more to say ... ... model conforms to the description very fast shipping and the poster as a gift the little extra that makes you smile thank you I recommend
Order placed and delivered well ... Order placed and delivered well packaged and timely. Birthday present which the recipient was extremely pleased with and has now got pride of place with the many others in his collection.
The order was sent very quickly and was very well packaged. In short, it was just great.
Bonjour j'ai commandé la maquette emballée dans du papier cadeau qui m'a été facturé 2euros50 . je l'ai reçu sans. cordia
Nothing to complain about an order for the discovery of a product, the shipment was fast.
Beautiful model
Everything went very well. I highly recommend it.
Received my order very quickly very well packaged very satisfied
Fast. Order ok
Too long a wait between order, payment and delivery
Excellent communicationgreat deliverytimesperfect packaging.
Order placed and delivered well … Order placed and delivered well packaged and timely. Birthday present which the recipient was extremely pleased with and has now got pride of place with the many others in his collection.
Very good. Order placed on a Sunday evening and received on Wednesday morning
Recommend Excellent , 1001 model kits for filled an order that no other model outlet could, I highly recommend them , if it's been made then they'll probably have it. Look no further!!!*****
Model are exactly as described and good ... Model are exactly as described and good quality.
Great!
Fast delivery.very good product.all the best!
Super service
Very good value fast delivery
Compliant product and delivery. Impec
Model are exactly as described and good … Model are exactly as described and good quality.
Recommend Excellent , 1001 model kits for filled an order that no other model outlet could, I highly recommend them , if it's been made then they'll probably have it. Look no further!!!*****
Item conforms and delivery on time I recommend
Lack of communication due to stock shortage. 15 days for an order is a long time
Fast delivery - Careful packaging - I am very satisfied with my order Thank you
For 15 days I'm still waiting for my order !!! At least 10 reminders and no response!!!! I would never recommend 1001 maquette
Fast and trouble-free
A clear improvement over last year at the same time, a deadline finally met. However, the site needs to improve the detail of the information provided on the products, e.g.: model to be assembled, always specify the number of parts contained in the box to better judge the difficulty, especially in the case of the "P".
Terrible customer service Terrible customer service. I never got my tracking number, the “customer service” line was a joke. High shipping costs, and slow shipping. Archaic website, and terrible experience. Save yourself time, money and frustration and stay away from these crooks.
Terrible customer service Terrible customer service. I never got my tracking number, the "customer service" line was a joke. High shipping costs, and slow shipping. Archaic website, and terrible experience. Save yourself time, money and frustration and stay away from these crooks.