/5
★★★★☆
based on 36893 reviews published
★★★★☆
based on 36893 reviews published
Latest customer reviews
4
/5
★★★★☆
My item was shipped 8 days ago and I have not received it yet. All I can find out is that it was shipped on the 13th. Now the 21st. I see no way to contact 1001 to ask for help and no way to further track my package . I�m just out $ for the second time on the same item. Different sellers though. Just my luck. All I want are my diff gears.
Verified Buyer
purchased on 21/05/2020
5
/5
★★★★★
I am writing this to say that I am rating 1001 model kits as excellent, for the sheer variety of products and the range of scales available. The quality of your products are great and I will be ordering more kits very soon. I will not hesitate to recommend you to any of my friends. A good service such as yours is a godsend to us modelers and kit builders, in these difficult times. Your website and your services are greatly appreciated, so please keep up the great work. Yours sincerely, William.
Verified Buyer
purchased on 21/05/2020
4
/5
★★★★☆
This website helped me out alot when I was finding paint for my model lorrie. And the post was good aswell regarding the problem we are in.
Verified Buyer
purchased on 21/05/2020
1
/5
★☆☆☆☆
My item was shipped 8 days ago and I… My item was shipped 8 days ago and I have not received it yet. All I can find out is that it was shipped on the 13th. Now the 21st. I see no way to contact 1001 to ask for help and no way to further track my package . I’m just out $ for the second time on the same item. Different sellers though. Just my luck. All I want are my diff gears.
Verified Buyer
purchased on 21/05/2020
1
/5
★☆☆☆☆
Very poor service, practically a scam. I placed an order last April 24 and today 27 days later I am still waiting for them to send it to me despite my constant complaints. They claim to be out of stock of two items but despite having accepted their offer of a credit note (they do not refund the money) I still have not received the rest of the products I bought and paid for.
Comprador Verificado
purchased on 21/05/2020
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3
/5
★★★☆☆
Long lead times and incomplete deliveries lack of reliable information from the customer
Acheteur Vérifié
purchased on 20/05/2020
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1
/5
★☆☆☆☆
They said they had my item in stock i... they said they had my item in stock i paid them nearly £100.00, when it didn`nt arrive, i checked tracking, only to see ""not available"" i e mailed them, and they replied that i could have a cover note to get other item of same value. as there`s nothing else i want, i said i wanted my money back . they have not answered me . i have tried time and time again to contact them ,but no reply. dont make the same mistake as me-dont trust them to refund .
Acheteur Vérifié
purchased on 20/05/2020
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5
/5
★★★★★
Efficiency correct material trouble-free shipping
Acheteur Vérifié
purchased on 20/05/2020
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5
/5
★★★★★
Delivery a little long in these times of confinement... I'll get to it next time! Excellent service. Highly recommend
Acheteur Vérifié
purchased on 20/05/2020
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5
/5
★★★★★
Perfect delivery on time during containment problems
Acheteur Vérifié
purchased on 20/05/2020
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3
/5
★★★☆☆
But who delivered it orderedou Not to the addressee Strange?
Geverifieerde Koper
purchased on 20/05/2020
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2
/5
★★☆☆☆
They said they had my item in stock i paid them nearly �100.00 when it did`nt arrive i checked tracking only to see ""not available"" i e mailed them and they replied that i could have a cover note to get other item of same value. as there`s nothing else i want i said i wanted my money back . they have not answered me . i have tried time and time again to contact them but no reply. dont make the same mistake as me-dont trust them to refund .
Verified Buyer
purchased on 20/05/2020
2
/5
★★☆☆☆
Relevant information required for customs clearance in Switzerland was forgotten. This extended the delivery time by weeks.
Verifizierter Käufer
purchased on 20/05/2020
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5
/5
★★★★★
Everything is fine, very nice model, great price and excellent communication.
Verifizierter Käufer
purchased on 20/05/2020
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1
/5
★☆☆☆☆
They said they had my item in stock i… they said they had my item in stock i paid them nearly £100.00, when it did`nt arrive, i checked tracking, only to see ""not available"" i e mailed them, and they replied that i could have a cover note to get other item of same value. as there`s nothing else i want, i said i wanted my money back . they have not answered me . i have tried time and time again to contact them ,but no reply. dont make the same mistake as me-dont trust them to refund .
Verified Buyer
purchased on 20/05/2020
5
/5
★★★★★
Model ""fanatic"" if I can call it that ... I'm talking about an Audi R8 ... Challenging assembly ... So it takes passion and dedication ... What to say really nice!
Acquirente Verificato
purchased on 20/05/2020
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5
/5
★★★★★
Despite the confinement, many quality products available and a concern for customer satisfaction
Acheteur Vérifié
purchased on 20/05/2020
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5
/5
★★★★★
Very good site with lots of choice and fast shipping
Acheteur Vérifié
purchased on 20/05/2020
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4
/5
★★★★☆
Although the situation is understandable, it has been a bit slow.
Comprador Verificado
purchased on 20/05/2020
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4
/5
★★★★☆
Received as ordered
Acheteur Vérifié
purchased on 20/05/2020
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5
/5
★★★★★
Fast delivery
Acheteur Vérifié
purchased on 20/05/2020
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5
/5
★★★★★
Package conforms, efficient follow-up. Given the situation ""Covid 19"" delay a little long. I will recommend
Acheteur Vérifié
purchased on 20/05/2020
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5
/5
★★★★★
Very good Zvezda model. Just beware of the transmission: don't hesitate to go as far as the fifth burst to stick all the little ones for good.
Acheteur Vérifié
purchased on 20/05/2020
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5
/5
★★★★★
Product conforms.
Acheteur Vérifié
purchased on 20/05/2020
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5
/5
★★★★★
Bought my items for this store believing it to be UK based. Paid for expedited shipping as well. On the same day I ordered from 1001 I also ordered from an actual UK based company Kentmodels.co.uk and recieved my order in two days! I even ordered decals off a Japanese based company on ebay and even these have arrived before my order from 1001! This will be my first and last purchase from 1001.
Verified Buyer
purchased on 19/05/2020
1
/5
★☆☆☆☆
Item never received. Unable to contact seller to let them know that the item has been returned to them by their courier. Would not use again.
Verified Buyer
purchased on 19/05/2020
1
/5
★☆☆☆☆
Terrible service. Bought my items for this store believing it to be UK based. Paid for expedited shipping as well. On the same day I ordered from 1001 I also ordered from an actual UK based company, Kentmodels.co.uk and recieved my order in two days! I even ordered decals off a Japanese based company on ebay and even these have arrived before my order from 1001! This will be my first and last purchase from 1001.
Verified Buyer
purchased on 19/05/2020
1
/5
★☆☆☆☆
Lousy service. I bought an order two weeks ago and it was supposed to arrive in 8 days. I sent them 2 emails asking why it did not arrive and why on the tracking page it said it was on hold and the address was incomplete and I have not received any response from them yet.
Comprador Verificado
purchased on 19/05/2020
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1
/5
★☆☆☆☆
There is no way to get our order this is not normal if we had known that in a month we would not have it in any way we would have trusted them for our part we are not happy at all.
Comprador Verificado
purchased on 19/05/2020
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1
/5
★☆☆☆☆
I do not recommend it. My first order was dated April 24. It has not arrived. Unjustifiable. Several emails and the answers were the same. Unjustifiable. I do not understand the support or the shipping method.
Comprador Verificado
purchased on 19/05/2020
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