Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
5 25,4k 63% 4 6 442 16% 3 2 770 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2018
Great site easy to use Great delivery on time Thank you for your service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2018
Package arrived on time but unfortunately the model box is missing ~80% of the parts, which are impossible to assemble in these conditions. 1001Maquette contacted me by e-mail and I'm waiting for their reply to see how to solve this problem. I would like to thank the extremely efficient after-sales service, who sent me a photo of my problem and decided to send me back the same model free of charge, this time in its entirety and just before Christmas.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 15/12/2018
Huge selection at 1001 Modellbau.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/12/2018
I WAS IMPRESSED WITH YOUR STORE I WAS IMPRESSED WITH YOUR STORE, BUT I NEVER RECEIVE MY ORDER YET.
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Response from 1001hobbies
Dear customer, Your order has been sent back to us so we sent it again on the 12/12/18. Please let us know if there is any issue. Best regards, The 1001modelkits Team
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Verified Buyer
Rating: 2 out of 5
following a purchase from 15/12/2018
I WAS IMPRESS WITH YOUR STORE BUT I NEVER RECEIVE MY ORDER YET.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 15/12/2018
I WAS IMPRESS WITH YOUR STORE I WAS IMPRESS WITH YOUR STORE, BUT I NEVER RECEIVE MY ORDER YET.
Response from 1001hobbies
Dear customer, Your order has been sent back to us so we sent it again on the 12/12/18. Please let us know if there is any issue. Best regards, The 1001modelkits Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2018
A wide choice and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2018
Everything went very well, it was the first time I ordered from you. I had been looking for this submarine for a long time because it concerns one of my ancestors. Thanks again. I will recommend your
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2018
Perfect. Fast shipping and order tracking in short....if all sales sites were like this it would be great.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2018
This time delivery was a little slow. However, nothing negative to report about the shipment as usual.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 14/12/2018
Everything went very well, highly recommended
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/12/2018
Order got processed this past Monday still no email saying shipped... or tracking I�ve called three times and no answer on any of them... I just want an update...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/12/2018
Shipping Order got processed this past Monday, still no email saying shipped... or tracking I've called three times and no answer on any of them... I just want an update...
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Response from 1001hobbies
Dear customer, We have sent you an email regarding the delivery time of your order. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 3 out of 5
following a purchase from 14/12/2018
Shipping Order got processed this past Monday, still no email saying shipped... or tracking I’ve called three times and no answer on any of them... I just want an update...
Response from 1001hobbies
Dear customer, We have sent you an email regarding the delivery time of your order. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/12/2018
I really like the products used so far but also the attention received in any question. I hope everything stays the same.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 14/12/2018
Very bad after-sales service, responding to different delivery days.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2018
VERY PLEASED WITH THIS SITE.PAR CONTRE J'AI EGARE UNE PIÈCE SUR UNE MAQUETTE EN PIÈCE DETACHE ELLE ME COÛTE LA MOITIÉ DU PRIX DE LA MAQUETTE(UN COCKPIT D'AVION 2CM 17 EUROS )SINON SITE A RECOMMANDER JE VAIS ACHETER REGULIEREMENT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2018
Excellent - everything went very smoothly I highly recommend it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2018
very good order received no problem everything ok thanks to next
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2018
not the first order never had a problem fast shipping well packaged site sy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2018
Clear website easy ordering fast delivery recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2018
Very fast delivery and compliant products
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 13/12/2018
The delivery took far too long.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2018
Always fast and well served
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2018
perfect transaction
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2018
Order well processed and delivered on time and well organized
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2018
perfect service fast understandable friendly staff
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/12/2018
if 101 maquettes is reactive to orders their shipping service""machin chose.... relay"" is scandalously inefficient... here are 7 days that my package is wandering in France or.... outside France !!!!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/12/2018
Very good at such a Small scale
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/12/2018
Excellent service.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 12/12/2018
Punctual accurate packaging protected well I will buy from them again.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 12/12/2018
Everything as written. Goods packed well and arrived on time with no damage. Reliable. Experience to be repeated.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2018
The order was processed very quickly but the carrier took a long time. Please see if you can find another service provider. However, I am willing to pay delivery charges to receive my package in two days.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2018
Quality and service:
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2018
delivery time a bit long but apparently due to mondial relay and depending on the events of the mo
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2018
I regret the absence of a real model store in my town... Failing that, there's a wide choice of 1001 models, including paints and accessories. Pricing is not cheap, but not so bad compared to a well-known online giant that's smiling at the end of the year... For small purchases - especially paint - it's better to group them together, as I find shipping costs a bit high...but at least so far I've found (almost) everything I've been looking for. No problems with orders. Delivered on time Packaging
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/12/2018
Still not delivered 8 days after the order. No follow-up by customer service. No new delivery date.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2018
interesting price but delivery time a bit long
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/12/2018
Zeer slechte online shop het zijn... Zeer slechte online shop het zijn gewoon oplichters op gebied van geld terug te geven van teruggestuurde produkten heb mijn 732€ niet terug gekregen heb van alles geprobeerd niks helpt ze beloven en tenslotte is het nougabolle zo kan ik ook rijk worden mijn oordeel er niet kopen
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2018
Large selection We are very satisfied
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