4.2/5
★★★★☆
based on 37917 reviews published

Latest customer reviews

4 /5
★★★★☆

SATISFIED WITH THE PURCHASE

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Acquirente Verificato
purchased on 01/12/2017
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4 /5
★★★★☆

Jolly good, but be prepared for a bit of a wait for delivery. After I'd ordered from 1001 (due to the very competitive price) I read the Trust Pilot reviews which made me wonder if I'd done the right thing. However, although the model car was delivered with all the speed of a glacier - 11 days, in these days when we're used to instant gratification - and after four emails (one duplicated) letting me know they were dealing with my order and had posted it about five days after receiving it, everything was OK despite the contents rattling inside the outer packaging box. (A little more scrunched up paper next time chaps!). Thus, all good, but be prepared to be patient while waiting for your order to be delivered

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Verified Buyer
purchased on 01/12/2017
Answer from 1001hobbies
Dear customer, Thank you for your comment, we are curently looking for quicker shipping methods to improve our service. Best regards, The 1001Modelkits Team
5 /5
★★★★★

Product was exactly what I needed and … Product was exactly what I needed and at a very good price. Had to wait a bit, as it was coming from Europe to the US, but that was not an issue for me. Would definitely order from these folks again.

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Verified Buyer
purchased on 01/12/2017
5 /5
★★★★★

Order delivered on time fixed good product perfect

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Acheteur Vérifié
purchased on 01/12/2017
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4 /5
★★★★☆

Nothing to complain about so far. One comment though, please stop this annoying reminder"" validate your order"". Thank you in advance. Paul Coche

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Acheteur Vérifié
purchased on 01/12/2017
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5 /5
★★★★★

Nothing to say efficiency!

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Acheteur Vérifié
purchased on 01/12/2017
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5 /5
★★★★★

Perfect as usual

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Acheteur Vérifié
purchased on 01/12/2017
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5 /5
★★★★★

All orders arrived in good condition and undamaged

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Verifizierter Käufer
purchased on 01/12/2017
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4 /5
★★★★☆

High rates compared to other equivalent sites. Good service and choice l

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Acheteur Vérifié
purchased on 30/11/2017
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2 /5
★★☆☆☆

Supply lead times too long...when the product is not in stock, the customer has no information and waits for his order. I don't think it's up to the customer to follow up, but up to you 1001 Maquettes to keep him informed of new deliveries.

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Acheteur Vérifié
purchased on 30/11/2017
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1 /5
★☆☆☆☆

Goods (2 weeks) have not yet arrived. There is no response to inquiries

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Verifizierter Käufer
purchased on 30/11/2017
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1 /5
★☆☆☆☆

Purchased on 10/16/17 Super Mario Bros. Puzzle Ground Pound Available delivery 2-4days. Called 1 week around Delivery within a week sorry. Bad German French accent.2 weeks around called delivery within a week sorry. so it went on for 6 weeks. Parcel came from France via the Netherlands. I only received false tracking numbers and none for DHL. The same gentleman with the French accent was always difficult to understand, not least because of his loudness. alternative numbers or employees were not available. He was quiet and relatively friendly but not much help. Constantly saying ""delivery will definitely come within a week"" in the hope that it will be right at some point doesn't help. luckily we had bought other birthday presents elsewhere. Even the Chinese would have been quicker and for half the money. Juice store never again!!!!!

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Verifizierter Käufer
purchased on 29/11/2017
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5 /5
★★★★★

I was very satisfied with the handling of my order. However, as the model is a Christmas present for my husband, I cannot tell you anything more about the contents of the shipment. Sorry and best regards E. Raible

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Verifizierter Käufer
purchased on 29/11/2017
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5 /5
★★★★★

The delivery was fast and the goods met expectations

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Verifizierter Käufer
purchased on 29/11/2017
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2 /5
★★☆☆☆

Delivery time is completely unacceptable. Packaging looks used.

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Verifizierter Käufer
purchased on 29/11/2017
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1 /5
★☆☆☆☆

Customer service team Order Customer service team Order: 116445 Placed on 11/13/2017 05:06:45, Ordered goods: CC030-2 Pince Cravate / Tie Clip : Mig 29 Fulcrum, Shipping Carrier: DHL Shipped within 4-6 days 19,99, Total paid: $45.18. Delivered 11/28/2017 13:33 Pince Cravate / Tie Clip : Bell 206 Jetranger. How do we solve this problem ???

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Verified Buyer
purchased on 29/11/2017
Answer from 1001hobbies
Dear customer, If you did not receive the right item, please send us some pictures by email so we can solve the issue: [email protected] We apologize for the inconvenience. Best regards, The 1001Modelkits Team
5 /5
★★★★★

Tres bienpassée commande recu tres rapidemen

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Acheteur Vérifié
purchased on 29/11/2017
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4 /5
★★★★☆

Excellent choice, but perhaps a few automotive models are missing, such as some Volvo 240 740 760 850 940 Berton... Some finer grit sandpaper 6000 8000 12000... Otherwise very good site! Kind regards CALLENS B

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Acheteur Vérifié
purchased on 29/11/2017
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5 /5
★★★★★

Fast order good choice thank you.

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Acheteur Vérifié
purchased on 29/11/2017
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4 /5
★★★★☆

Huge choice. But expensive models and long delivery times.

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Acheteur Vérifié
purchased on 29/11/2017
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5 /5
★★★★★

A very good site we receive orders quite fast

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Acheteur Vérifié
purchased on 29/11/2017
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1 /5
★☆☆☆☆

Customer service team Order Customer service team Order: 116445 Placed on 11/13/2017 05:06:45, Ordered goods: CC030-2 Pince Cravate / Tie Clip : Mig 29 Fulcrum, Shipping Carrier: DHL Shipped within 4-6 days 19,99, Total paid: $45.18. Delivered 11/28/2017 13:33 Pince Cravate / Tie Clip : Bell 206 Jetranger. How do we solve this problem ???

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Acheteur Vérifié
purchased on 29/11/2017
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Answer from 1001hobbies
Dear customer, If you did not receive the right item, please send us some pictures by email so we can solve the issue: [email protected] We apologize for the inconvenience. Best regards, The 1001Modelkits Team
1 /5
★☆☆☆☆

Unbelievable. Parcel has not arrived yet. Disaster. Not to be recommended.

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Verifizierter Käufer
purchased on 28/11/2017
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3 /5
★★★☆☆

The order took 17 days to arrive. I think that is excessive

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Comprador Verificado
purchased on 28/11/2017
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3 /5
★★★☆☆

Took almost three weeks for kit to … Took almost three weeks for kit to arrive. A telephone call to the number quoted on site and a request for a call-back produced no results as did a follow-up e-mail. The aircraft arrived eventually and was fine but customer relations could do with a review.

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Verified Buyer
purchased on 28/11/2017
Answer from 1001hobbies
Dear customer, Your order was sent on the 20/11/17, 6 working days after you placed your order, and delivered on the 24/11/17. This delay corresponds to the information on our website for the item you ordered. Best regards, Customer service 1001modelkits
5 /5
★★★★★

Good choice Good choice, good price and quick delivery

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Verified Buyer
purchased on 28/11/2017
5 /5
★★★★★

Some times have to be patient as some … Some times have to be patient as some items take longer to arrive All in All superb service kept me up to date with progress of order sent and delivered on time Will use 1001 model kits again have given them another order and have other kits lined up for one after that order arrives

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Verified Buyer
purchased on 28/11/2017
5 /5
★★★★★

Good choice Good choice, good price and quick delivery

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Acheteur Vérifié
purchased on 28/11/2017
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5 /5
★★★★★

Very good after-sales service good model brands fairly short time between order and delivery

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Acheteur Vérifié
purchased on 28/11/2017
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5 /5
★★★★★

Some times have to be patient as some ... Some times have to be patient as some items take longer to arrive All in All superb service kept me up to date with progress of order sent and delivered on time Will use 1001 model kits again have given them another order and have other kits lined up for one after that order arrives

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Acheteur Vérifié
purchased on 28/11/2017
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5 /5
★★★★★

Always so serious and fast!

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Acheteur Vérifié
purchased on 28/11/2017
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5 /5
★★★★★

Fast shipping good product I am not disappointed with my order

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Acheteur Vérifié
purchased on 28/11/2017
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5 /5
★★★★★

Very good sit

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Acheteur Vérifié
purchased on 28/11/2017
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5 /5
★★★★★

Fast and very serious I highly recommend.

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Acheteur Vérifié
purchased on 28/11/2017
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3 /5
★★★☆☆

Took almost three weeks for kit to ... Took almost three weeks for kit to arrive. A telephone call to the number quoted on site and a request for a call-back produced no results as did a follow-up e-mail. The aircraft arrived eventually and was fine but customer relations could do with a review.

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Acheteur Vérifié
purchased on 28/11/2017
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Answer from 1001hobbies
Dear customer, Your order was sent on the 20/11/17, 6 working days after you placed your order, and delivered on the 24/11/17. This delay corresponds to the information on our website for the item you ordered. Best regards, Customer service 1001modelkits
5 /5
★★★★★

1A product very nice wheel chocks. Prompt delivery always gladly again

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Verifizierter Käufer
purchased on 27/11/2017
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5 /5
★★★★★

Item in stock unavailable elsewhere low average price fast delivery time

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Acheteur Vérifié
purchased on 27/11/2017
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5 /5
★★★★★

Perfect nothing else to say

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Acheteur Vérifié
purchased on 27/11/2017
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5 /5
★★★★★

I have already placed several orders and am satisfied. The telephone contact is just as good

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Acheteur Vérifié
purchased on 26/11/2017
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5 /5
★★★★★

Perfect quality material fast delivery and well packed t

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Acheteur Vérifié
purchased on 26/11/2017
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