4.2/5
★★★★☆
based on 36892 reviews published

Latest customer reviews

5 /5
★★★★★
Be careful when ordering from this supplier as the delivery dates are very excessive (currently in excess of 6 weeks) and communication is poor. I have repeatedly asked for a refund by email and the request is being ignored. There is no way to contact them other than by email as the phone is either off or straight to answer an machine.
User icon
Verified Buyer
purchased on 14/05/2020
1 /5
★☆☆☆☆
Good service
User icon
Verified Buyer
purchased on 14/05/2020
5 /5
★★★★★
We are satisfied with our 1st order we will renew purchases soon. serious company
User icon
Acheteur Vérifié
purchased on 14/05/2020
Translated review
5 /5
★★★★★
As usual, the service is exemplary. Despite the current crisis, delivery times were not really affected.
User icon
Acheteur Vérifié
purchased on 14/05/2020
Translated review
5 /5
★★★★★
Good service good service
User icon
Verified Buyer
purchased on 14/05/2020
1 /5
★☆☆☆☆
Be Aware Be careful when ordering from this supplier as the delivery dates are very excessive (currently in excess of 6 weeks) and communication is poor. I have repeatedly asked for a refund by email and the request is being ignored. There is no way to contact them other than by email as the phone is either off or straight to answer an machine.
User icon
Verified Buyer
purchased on 14/05/2020
5 /5
★★★★★
I made out express delivery for my son's birthday. Unfortunately so far I have not received anything.
User icon
Verified Buyer
purchased on 13/05/2020
1 /5
★☆☆☆☆
Still not had the order 2 weeks later. And paid a premium on delivery.�6.99 Would have been quicker by 2nd class post Even with the Current climate it seems there was no rush to service the customer
User icon
Verified Buyer
purchased on 13/05/2020
3 /5
★★★☆☆
Excellent communication and easy to order/ship overseas. Very pleased even during this pandemic w/all the restrictions in place my item arrived in a timely manner and in excellent condition! Thank you Definitely recommend!
User icon
Verified Buyer
purchased on 13/05/2020
5 /5
★★★★★
For my first model i overestimated myself a bit but everything is clear in the views so not too many problems. package received on time despite the confine
User icon
Acheteur Vérifié
purchased on 13/05/2020
Translated review
5 /5
★★★★★
PERFECT!!! Fast and high quality
User icon
Acheteur Vérifié
purchased on 13/05/2020
Translated review
1 /5
★☆☆☆☆
Still not had the order 2 weeks later Still not had the order 2 weeks later. And paid a premium on delivery.£6.99 Would have been quicker by 2nd class post Even with the Current climate it seems there was no rush to service the customer
User icon
Acheteur Vérifié
purchased on 13/05/2020
Translated review
4 /5
★★★★☆
Fast despite the troubled period of confinemen
User icon
Acheteur Vérifié
purchased on 13/05/2020
Translated review
4 /5
★★★★☆
Good size good quality easy to use
User icon
Acheteur Vérifié
purchased on 13/05/2020
Translated review
5 /5
★★★★★
Order processing and fast shipping recommended
User icon
Acheteur Vérifié
purchased on 13/05/2020
Translated review
5 /5
★★★★★
Whether it is on the quality of the product the time of delivery the answers to the questions quickly answered very satisfied with this establishment
User icon
Acheteur Vérifié
purchased on 13/05/2020
Translated review
4 /5
★★★★☆
Ce un peut le fouy dans les listes de maquettes... .
User icon
Acheteur Vérifié
purchased on 13/05/2020
Translated review
2 /5
★★☆☆☆
I made out express delivery for my... I made out express delivery for my son's birthday. Unfortunately, so far I have not received anything.
User icon
Acheteur Vérifié
purchased on 13/05/2020
Translated review
5 /5
★★★★★
Great product/Company, recommended! Excellent communication and easy to order/ship overseas. Very pleased, even during this pandemic w/all the restrictions in place, my item arrived in a timely manner and in excellent condition! Thank you Definitely recommend!
User icon
Acheteur Vérifié
purchased on 13/05/2020
Translated review
1 /5
★☆☆☆☆
The reviews are for 1001 Maquettes, not 1001 Puzzles. Available when ordered, payment taken and still not delivered after almost a month (15042020). I'm not even talking about the 20 euros for Exapac delivery. Taken in charge according to 1001 Puzzles on 7052020 but still not delivered. Packages received in 3 days with Exapac on other products.
User icon
Acheteur Vérifié
purchased on 13/05/2020
Translated review
4 /5
★★★★☆
Good follow-up
User icon
Acheteur Vérifié
purchased on 13/05/2020
Translated review
5 /5
★★★★★
Very good never a worry
User icon
Acheteur Vérifié
purchased on 13/05/2020
Translated review
1 /5
★☆☆☆☆
Very long delivery. Paid same day but item shipped only 6 days later. Poor packaging, damaged box. And above all, no refund as stated in the return conditions. You only offer a credit note or an exchange. I do not recommend
User icon
Acheteur Vérifié
purchased on 13/05/2020
Translated review
2 /5
★★☆☆☆
I am very disappointed. I called several times and sent an email with no response. I wanted to contact them for my parcel which was sent back to the store to ask them for an additional address but it was impossible to get them on the phone.
User icon
Acheteur Vérifié
purchased on 13/05/2020
Translated review
5 /5
★★★★★
Order as expected. very good
User icon
Acheteur Vérifié
purchased on 13/05/2020
Translated review
5 /5
★★★★★
Great product/Company, recommended! Excellent communication and easy to order/ship overseas. Very pleased, even during this pandemic w/all the restrictions in place, my item arrived in a timely manner and in excellent condition! Thank you Definitely recommend!
User icon
Verified Buyer
purchased on 13/05/2020
1 /5
★☆☆☆☆
Still not had the order 2 weeks later Still not had the order 2 weeks later. And paid a premium on delivery.£6.99 Would have been quicker by 2nd class post Even with the Current climate it seems there was no rush to service the customer
User icon
Verified Buyer
purchased on 13/05/2020
2 /5
★★☆☆☆
I made out express delivery for my… I made out express delivery for my son's birthday. Unfortunately, so far I have not received anything.
User icon
Verified Buyer
purchased on 13/05/2020
1 /5
★☆☆☆☆
I join the complaint about the delivery times. They do not answer and the customer service phone jumps you a speech in English and cuts off. Since day 6 they tell me in an email that the order has been shipped.
User icon
Comprador Verificado
purchased on 13/05/2020
Translated review
5 /5
★★★★★
You can find almost anything
User icon
Comprador Verificado
purchased on 13/05/2020
Translated review