4.2/5
★★★★☆
based on 36824 reviews published

Latest customer reviews

4 /5
★★★★☆
The package was not well protected and wrapped. The tape was coming off, and we could access what was inside. But the box of my figurine was intact! I am very satisfied with it. However, I received my figurine 2 months later than expected, while I was given false arrival dates.
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Aurélia P.
purchased on 07/11/2024
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5 /5
★★★★★
I will recommend
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Jean Louis F.
purchased on 16/02/2025
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5 /5
★★★★★
Very serious, fast shipping. Perfect
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Philippe G.
purchased on 20/03/2025
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5 /5
★★★★★
The shipment was great, very well handled, maybe the only downside is that it took a little while, but everything was great
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Juan Carlos L.
purchased on 02/03/2025
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5 /5
★★★★★
Thank you very much, happy to do it again 🙂
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Melanie R.
purchased on 19/01/2025
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4 /5
★★★★☆
As an online store, I find it correct, with a good selection and a lot of types of products for those who want to buy that kind of activity and acceptable prices. But the stock situation is not entirely clear; if it is available with same-day shipping, I don't understand why it takes two weeks to ship the purchase. From what I understood, they are distributors, where you place an order and they request it from the stores, which is why it takes time to ship the product. Only once they have everything do they send the product to the buyer, since what I bought was all available with same-day shipping, but still, it took 10 days. I am going to buy again knowing that there will be this delay in time.
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Alex L.
purchased on 11/03/2025
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5 /5
★★★★★
Very satisfied
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Gines C.
purchased on 18/03/2025
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5 /5
★★★★★
Perfect transaction with respect to deadlines.
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Christian H.
purchased on 28/02/2025
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4 /5
★★★★☆
Delivery took a bit longer, otherwise everything is good.
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Niklas R.
purchased on 27/02/2025
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5 /5
★★★★★
Fast service, great product, awesome price!
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Rainer E.
purchased on 16/03/2025
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5 /5
★★★★★
1001 hobbies really great, very professional, a wide choice, really top of the top, nothing to say.
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Laurent D.
purchased on 17/12/2024
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5 /5
★★★★★
Good service
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Arjen S.
purchased on 03/03/2025
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5 /5
★★★★★
Fast delivery
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Lucile L.
purchased on 12/03/2025
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5 /5
★★★★★
Excellent quality, price
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Nicolas M.
purchased on 12/03/2025
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1 /5
★☆☆☆☆
You have to pay shipping costs and have it delivered to a pickup point by DPD, it's sad to be scolded when you're there, you should have better pickup times listed, it works better. Oh yes, the package could have just gone through the mailbox... Am I getting shipping costs back now?
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C. V.
purchased on 19/03/2025
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Answer from 1001hobbies
Hello, We regret your review and are sorry that your experience was not entirely satisfactory. As a reminder, you placed an order on our site on 19/03/2025 at 1:35 PM, and your package was delivered on 21/03/2025. When you placed your order, you selected a pickup point as the delivery method. If you want home delivery, you need to select that option when placing your order. We would also like to point out that, in accordance with our general sales conditions, delivery costs are not refundable. Please do not hesitate to contact us for more information. Best regards, 1001hobbies
5 /5
★★★★★
Fast
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Antoine B.
purchased on 12/03/2025
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5 /5
★★★★★
Top
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Aurélie C.
purchased on 16/03/2025
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5 /5
★★★★★
Very satisfied, was continuously kept informed, pleasant experience beautiful product
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René B.
purchased on 13/03/2025
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5 /5
★★★★★
Always satisfied with my order but it's a shame that every time we can see what's in the box, there are always inscriptions and details of what's in the order.
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Gilbert H.
purchased on 03/03/2025
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5 /5
★★★★★
In accordance with the order and delivery very well.
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Luc G.
purchased on 06/03/2025
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5 /5
★★★★★
Very good
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Michael G.
purchased on 27/02/2025
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5 /5
★★★★★
Everything is great 👍👍👍
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Ricardo L.
purchased on 04/03/2025
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5 /5
★★★★★
Ok
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Steve D.
purchased on 02/03/2025
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3 /5
★★★☆☆
The customer service has improved a lot compared to before, but I have not yet received 2 out of the 10 ordered items.
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Emiel W.
purchased on 30/01/2025
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5 /5
★★★★★
Very good quality model, the only complaint is the letters and numbers on the sprues, not easy when your eyesight starts to decline.
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Thierry G.
purchased on 18/03/2025
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5 /5
★★★★★
Ras
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Jean-pierre V.
purchased on 07/03/2025
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5 /5
★★★★★
I had already sent an email about this, but it doesn't matter, everything looked neat and well packaged, and it was complete. Last time it wasn't so neat, but this time it was, and that should be said, excellent, and until next time 🙂👍
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Danny P.
purchased on 11/03/2025
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2 /5
★★☆☆☆
The order took a long time to ship and in the end, one item was missing, and the support has still not responded to me about this issue.
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Laurent D.
purchased on 24/02/2025
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Answer from 1001hobbies
Hello Sir,

We regret this review and apologize for the situation.

We would like to draw your attention to the fact that we have indeed responded to all your emails and have processed your refund request for this product that was taking too long to arrive.

We thank you for your understanding and remain at your disposal for any further questions.
5 /5
★★★★★
Fast shipping no issues
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Stephane M.
purchased on 18/03/2025
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2 /5
★★☆☆☆
3 weeks delay given the shipping rates....not very satisfied!
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Arnaud F.
purchased on 05/03/2025
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Answer from 1001hobbies
Hello Sir,

We sincerely regret this review and apologize for this situation.

We would like to draw your attention to the fact that the product ELASTIC RIGGING SPOOL (SUITABLE FOR 1:72 / 1:350/1:700) was ordered from our supplier the day after your order. However, due to a delay from the supplier, of which our logistics service was not informed in time, the shipment took longer than expected. Some suppliers prefer to wait until they have a larger order before shipping products, which led to a shipment within 2 weeks, instead of the contractual week.

We thank you for your understanding and remain at your disposal for any further questions.

Sincerely,
1001hobbies