English
★★★★☆
based on 39894 reviews published
Latest customer reviews
Everything is perfect
Not only did I wait a month but you also sent me one of the two wrong items
Thank you for your feedback. We sincerely apologize for the inconvenience and for the error in your shipment. We ask you to contact us directly to resolve the situation as soon as possible. Your satisfaction is important to us.
Best regards,
The 1001hobbies team
Quality and professional products should improve shipping conditions and be more timely; deliveries are long and the courier corresponding to my area of expertise is not satisfactory. I had reported this on previous occasions, and you had sent me promotional codes to use on subsequent orders, but you never accepted my participation, probably due to an incorrect setup in the program. I am still waiting, being a loyal customer of your products, to occasionally receive a promotional discount or an incentive to take advantage of a purchase that I have added to my wishlist. Anyway, thank you for what you offer.
I am satisfied with the purchase. But as of today, I still haven't received my first purchase
I have already answered you but yes, impeccable delivery. Thank you
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Very happy with the product and the transaction process; thank you all!
Great service
Well received. Well packaged.
Great experience
Perfect
Exelent customer service thank you & prompt delivery which came well packaged.
Wonderful for the finale, although the delivery was staggered, but the relay is well located for parking and getting there by car so..., overall a GOOD 10/10.
Everything is correct
Everything perfect!
Just perfect
Products as described, fast shipping.
Very well all is perfect Thank you
Ok on everything
Thank you for your responsiveness
I received my package very quickly and it was compliant. Nothing to complain about. Perfect
Very serious company, several orders, and never disappointed
Everything is correct
I am missing 3 items
Thank you for taking the time to share your opinion. We are sorry to learn that you are missing items from your order. Please do not hesitate to contact our customer service, who will be happy to assist you and resolve this issue quickly.
Best regards,
The 1001hobbies team
Perfect: Fast shipping with careful packaging
Great
Affordable price, fast and careful shipping. Nothing negative to report.
Usually it goes well. Here, I waited 1 month, delivered in 2 parts on the same day. Some items were announced within 1 to 2 weeks.. Moreover, the paint pots are covered with a European mention I think. So it's impossible to see the references of the pot.. I had to scratch the new label.. All this is not serious in itself but doing a little better seems possible to me.
Thank you for your feedback and we are sorry to learn that your recent experience did not meet your expectations. We take your comments very seriously and will work to improve our delivery service. Regarding the paint pots, we will also escalate this situation. Your satisfaction is important to us and we hope to offer you a better experience with your next order.
Best regards,
The 1001hobbies team
Second order on 1001 hobbies, not disappointed at all. Fast delivery and well-packaged order.
Thank you very much for your positive review! We are delighted to learn that you are satisfied with your experience with 1001hobbies, both for the speed of delivery and for the packaging of your order. Your satisfaction is our priority, and we hope to see you again soon!
Best regards,
The 1001hobbies team
The delivery was not made at the agreed point, but at the one the transport company wanted to leave it
Excellent transaction, fast and careful shipping
Products have not been deliveted. Contact request has been ignored. Never again.
Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with your order. Your concerns are important to us, and we are committed to resolving this issue promptly. Please reach out to our customer service team again, and we will ensure your request is addressed as quickly as possible.
Best regards,
The 1001hobbies Team
Very good
The product is okay but the delivery was very slow, waiting more than a week is not great.
Thank you for your feedback. We are glad to hear that you are satisfied with the product. We apologize for the delay in delivery; we understand that this can be frustrating. We are working hard to improve our service.
Best regards,
The 1001hobbies team
More than two months to receive my order. A disgrace
Thank you for your feedback, and we are sincerely sorry to hear that your experience with 1001hobbies did not meet your expectations. We are doing everything we can to improve our delivery times and ensure customer satisfaction. Please do not hesitate to contact us directly for any questions or assistance you may need. Your trust is essential to us.
Best regards,
The 1001hobbies team
Thanks
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I ordered a very detailed and well-made Izuku figurine, it matches the image, arrived quickly, in good condition. Moreover, the email indicated that it was specially ordered for me as it was not in stock. I recommend.
Perfect
I am fully satisfied with my purchase on 1001hobbies. The package was delivered on time. I will continue to use this company.