/5
★★★★☆
based on 37268 reviews published
★★★★☆
based on 37268 reviews published
Latest customer reviews
5
/5
★★★★★
Ultra-fast shipping. Delighted with my purchase.
Valérie D.
purchased on 08/06/2025
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2
/5
★★☆☆☆
A box is missing and a product description was not accurate....
Jean-marc C.
purchased on 18/05/2025
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Answer from 1001hobbies
Hello Sir,
Thank you for your comment.
To better understand the problem, we invite you to send us photos of the product with the missing elephants. We will then be able to offer you an appropriate solution.
However, regarding the HAT8067 box, the product was sent in a second package to avoid further delaying your order.
Remaining at your disposal,
Best regards,
1001hobbies
Thank you for your comment.
To better understand the problem, we invite you to send us photos of the product with the missing elephants. We will then be able to offer you an appropriate solution.
However, regarding the HAT8067 box, the product was sent in a second package to avoid further delaying your order.
Remaining at your disposal,
Best regards,
1001hobbies
5
/5
★★★★★
Always a very good performance
Olivier D.
purchased on 06/06/2025
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3
/5
★★★☆☆
Waiting time a bit too long, one of the two products was missing
Marco R.
purchased on 24/05/2025
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2
/5
★★☆☆☆
Order received partially after 1 month of waiting. For the next steps, the expected delivery date keeps getting pushed back.
Patrick L.
purchased on 12/05/2025
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Answer from 1001hobbies
Hello Sir,
Thank you for your comment.
We understand your dissatisfaction. However, as a commercial entity, we have already shipped the first available plane and then took care to send you the second one the following week, on June 19, 2025.
We note that you have received both planes and hope they meet your satisfaction.
We regret this processing delay and would like to remind you that a change in logistics provider has caused some delays in the shipping and receiving of orders. However, the situation has improved, and we are now up to date.
We invite you to test our services again and remain at your disposal.
Best regards,
1001hobbies
Thank you for your comment.
We understand your dissatisfaction. However, as a commercial entity, we have already shipped the first available plane and then took care to send you the second one the following week, on June 19, 2025.
We note that you have received both planes and hope they meet your satisfaction.
We regret this processing delay and would like to remind you that a change in logistics provider has caused some delays in the shipping and receiving of orders. However, the situation has improved, and we are now up to date.
We invite you to test our services again and remain at your disposal.
Best regards,
1001hobbies
5
/5
★★★★★
Not tried yet
David L.
purchased on 06/06/2025
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5
/5
★★★★★
Very fast shipping, great packaging. Thank you very much 1001hobbies. I recommend
Armel A.
purchased on 12/06/2025
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5
/5
★★★★★
Arrive quickly!!! Perfect size thank you
Maureen R.
purchased on 15/04/2025
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2
/5
★★☆☆☆
Too long waiting time to receive the package
Baptiste L.
purchased on 24/05/2025
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Answer from 1001hobbies
Hello,
We apologize for the longer than expected waiting time regarding the receipt of your package. We completely understand your frustration and offer our apologies for this incident.
We would like to clarify that the mention "Available" means that the products are available from our supplier, while the mention "Shipped today" indicates that the products are in stock in our logistics warehouse.
In general, products available from our suppliers arrive at our warehouse within 1 to 2 weeks, before being shipped to your address.
We remain at your disposal for any further information.
Best regards,
1001hobbies
We apologize for the longer than expected waiting time regarding the receipt of your package. We completely understand your frustration and offer our apologies for this incident.
We would like to clarify that the mention "Available" means that the products are available from our supplier, while the mention "Shipped today" indicates that the products are in stock in our logistics warehouse.
In general, products available from our suppliers arrive at our warehouse within 1 to 2 weeks, before being shipped to your address.
We remain at your disposal for any further information.
Best regards,
1001hobbies
2
/5
★★☆☆☆
Delivery took way too long…
Dorothee R.
purchased on 15/05/2025
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Answer from 1001hobbies
Hello,
We are sincerely sorry for the delivery delay you experienced.
Our warehouse has recently relocated to improve our logistical capabilities and long-term service quality. Unfortunately, this transition may have caused some delays in certain shipments, and we apologize for that.
We are doing everything we can to get the situation back to normal quickly.
Thank you for your understanding,
The 1001Hobbies team
We are sincerely sorry for the delivery delay you experienced.
Our warehouse has recently relocated to improve our logistical capabilities and long-term service quality. Unfortunately, this transition may have caused some delays in certain shipments, and we apologize for that.
We are doing everything we can to get the situation back to normal quickly.
Thank you for your understanding,
The 1001Hobbies team
2
/5
★★☆☆☆
Significant delay in delivery...
Michèle C.
purchased on 02/06/2025
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Answer from 1001hobbies
Hello,
We are sincerely sorry for the delivery delay you experienced.
Our warehouse has recently relocated to improve our logistical capabilities and long-term service quality. Unfortunately, this transition may have caused some delays in certain shipments, and we apologize for that.
We are doing everything we can to get the situation back to normal quickly.
Thank you for your understanding,
The 1001Hobbies team
We are sincerely sorry for the delivery delay you experienced.
Our warehouse has recently relocated to improve our logistical capabilities and long-term service quality. Unfortunately, this transition may have caused some delays in certain shipments, and we apologize for that.
We are doing everything we can to get the situation back to normal quickly.
Thank you for your understanding,
The 1001Hobbies team
5
/5
★★★★★
Fast shipping, item as described
Marjorie M.
purchased on 10/06/2025
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5
/5
★★★★★
As usual, a lot of choices, a pleasure to visit the website.
Fabrice G.
purchased on 30/05/2025
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2
/5
★★☆☆☆
Poorly prepared package, no protection inside
Bernard M.
purchased on 20/04/2025
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Answer from 1001hobbies
Hello,
We are sorry to learn that your package was poorly prepared and lacked protection inside. This is not the level of service we wish to offer.
If you haven't done so already, we invite you to contact our customer service at the following address: [email protected]. We will do what is necessary to resolve this issue as soon as possible.
Thank you for your feedback,
The 1001Hobbies team
We are sorry to learn that your package was poorly prepared and lacked protection inside. This is not the level of service we wish to offer.
If you haven't done so already, we invite you to contact our customer service at the following address: [email protected]. We will do what is necessary to resolve this issue as soon as possible.
Thank you for your feedback,
The 1001Hobbies team
5
/5
★★★★★
Perfect
Daniel T.
purchased on 05/06/2025
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5
/5
★★★★★
Good
Guillaume F.
purchased on 09/06/2025
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5
/5
★★★★★
Quality product
Daniel C.
purchased on 07/06/2025
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5
/5
★★★★★
Impeccable
Jean-paul D.
purchased on 04/06/2025
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5
/5
★★★★★
Threefold praise: 1- The purchased product is of remarkable quality, which proves the expertise of 1001 hobbies. 2- The packaging of the shipment is particularly well-suited for transport, 1001 hobbies does not skimp on the packaging. 3- Kudos to the 1001 hobbies team, particularly friendly on the phone, they regularly keep the customer informed about the order processing.
Daniel L.
purchased on 28/05/2025
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3
/5
★★★☆☆
A bit of delay on my order but satisfied.
Michel R.
purchased on 28/05/2025
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Answer from 1001hobbies
Hello,
Thank you for your feedback and your understanding despite the delay.
This delay is related to the recent relocation of our warehouse, an important step to improve our logistics and better serve you in the future. We are glad that you are still satisfied with your order.
Looking forward to seeing you again soon at 1001Hobbies!
The 1001Hobbies team
Thank you for your feedback and your understanding despite the delay.
This delay is related to the recent relocation of our warehouse, an important step to improve our logistics and better serve you in the future. We are glad that you are still satisfied with your order.
Looking forward to seeing you again soon at 1001Hobbies!
The 1001Hobbies team
2
/5
★★☆☆☆
Received the wrong item, wrong item to return and awaiting correction.
Patrice C.
purchased on 06/06/2025
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Answer from 1001hobbies
Hello,
We regret this incident and sincerely apologize.
A return slip has been issued to correct this error. As soon as we receive the package, we will proceed with your refund.
We understand your disappointment and regret this incident. Rest assured that we are doing everything possible to prevent this from happening again.
Best regards,
The 1001Hobbies team
We regret this incident and sincerely apologize.
A return slip has been issued to correct this error. As soon as we receive the package, we will proceed with your refund.
We understand your disappointment and regret this incident. Rest assured that we are doing everything possible to prevent this from happening again.
Best regards,
The 1001Hobbies team
2
/5
★★☆☆☆
You made the same mistake twice on my order, it does not match what I ordered.
Rondeau F.
purchased on 30/05/2025
Translated review
Answer from 1001hobbies
Hello,
We are sorry to learn that your package was not the correct one. This is not the level of service we wish to provide.
If you haven't done so already, we invite you to contact our customer service at the following address: [email protected]. We will do what is necessary to resolve this issue as soon as possible.
Thank you for your feedback,
The 1001Hobbies team
We are sorry to learn that your package was not the correct one. This is not the level of service we wish to provide.
If you haven't done so already, we invite you to contact our customer service at the following address: [email protected]. We will do what is necessary to resolve this issue as soon as possible.
Thank you for your feedback,
The 1001Hobbies team
5
/5
★★★★★
Ok all received and compliant
Philippe B.
purchased on 28/04/2025
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5
/5
★★★★★
This is what I ordered, it arrived quickly and in good condition. Everything is OK.
Georges G.
purchased on 22/05/2025
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2
/5
★★☆☆☆
I received the order I placed after only.... 2 months of waiting.
Franck N.
purchased on 15/04/2025
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Answer from 1001hobbies
Hello,
We sincerely apologize for the delivery delay you experienced.
Our warehouse recently moved to improve our logistics capabilities and long-term service quality. Unfortunately, this transition may have caused some occasional delays in certain shipments, and we apologize for that.
We are doing everything we can to get the situation back to normal quickly.
Thank you for your understanding,
The 1001Hobbies team
We sincerely apologize for the delivery delay you experienced.
Our warehouse recently moved to improve our logistics capabilities and long-term service quality. Unfortunately, this transition may have caused some occasional delays in certain shipments, and we apologize for that.
We are doing everything we can to get the situation back to normal quickly.
Thank you for your understanding,
The 1001Hobbies team
3
/5
★★★☆☆
I find that the delivery time is way too long, almost 14 days, it's not normal just for model glue.
Serge P.
purchased on 23/05/2025
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4
/5
★★★★☆
Slightly longer delay than expected but order received well
Myriam B.
purchased on 27/05/2025
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5
/5
★★★★★
Item as described and very good communication
Iceberga A.
purchased on 10/06/2025
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5
/5
★★★★★
Super products, top quality and great prices. Everything I have ordered from 1001hobbies has been delivered very quickly, highly recommended.
Marko K.
purchased on 10/07/2024
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5
/5
★★★★★
Always impeccable
Alain A.
purchased on 09/06/2025
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