4.2/5
★★★★☆
based on 39296 reviews published

Latest customer reviews

1 /5
★☆☆☆☆

Delivery time (15 days) excessive

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Comprador Verificado
purchased on 03/04/2018
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5 /5
★★★★★

Order processed very quickly Delivery""top"" My compliments.

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Acheteur Vérifié
purchased on 03/04/2018
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5 /5
★★★★★

No unpleasant surprises

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Acheteur Vérifié
purchased on 03/04/2018
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5 /5
★★★★★

Speed of taking order exactness of the date of reception of the sending with its follow-up....... packaging of the product very satisfactory serious company ...

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Acheteur Vérifié
purchased on 03/04/2018
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4 /5
★★★★☆

Order and deadlines met bi

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Acheteur Vérifié
purchased on 03/04/2018
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2 /5
★★☆☆☆

I have not received the items corresponding to my order. I received 2 caps instead of the model glue.

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Acheteur Vérifié
purchased on 03/04/2018
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5 /5
★★★★★

Super professionals. Great order tracking. I will recommend (that's 6 times!!)

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Acheteur Vérifié
purchased on 03/04/2018
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4 /5
★★★★☆

Everything OK except long delivery times

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Verifizierter Käufer
purchased on 03/04/2018
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5 /5
★★★★★

Intuitive site, perfect delivery and very fast. Merc

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Acheteur Vérifié
purchased on 02/04/2018
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5 /5
★★★★★

One of the best and fastest in vpc cde

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Acheteur Vérifié
purchased on 02/04/2018
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5 /5
★★★★★

Excellent top nothing more to say

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Acheteur Vérifié
purchased on 02/04/2018
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4 /5
★★★★☆

Fast delivery and quality figurines, but some figurines have accuracy problems (rifle cut off, non-existent horse leg, slightly deformed cannon wheel on HAT or ITALERIE boxes in their Napoleonic range).

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Acheteur Vérifié
purchased on 01/04/2018
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5 /5
★★★★★

What happiness...

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Acheteur Vérifié
purchased on 01/04/2018
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5 /5
★★★★★

IT IS VERY EASY TO NAVIGATE THROUGH THEIR SITE AND MAKE A PURCHASE. THEIR DELIVERY SERVICE IS ALSO GOOD.

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Comprador Verificado
purchased on 31/03/2018
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3 /5
★★★☆☆

I recently ordered the items French Napoleonic Horse Line Artillery HAT8039 and French Heavy Ambulance HAT8104. Neither of these items comes with a leaflet recommending the colors to be applied. How to rem

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Acheteur Vérifié
purchased on 31/03/2018
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5 /5
★★★★★

Everything was perfect.

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Acheteur Vérifié
purchased on 31/03/2018
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2 /5
★★☆☆☆

I am very disappointed with the responsiveness of the parcel delivery service. A parcel was supposed to arrive within 4 days, but I've been waiting 14 days to receive it. I was able to contact customer service by phone, but the person I spoke to just told me that the parcel was blocked by mondial relay, without offering any solution or even contacting me since. I'm still grateful for the wide choice offered by the site, but this big problem has changed my mind.

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Acheteur Vérifié
purchased on 31/03/2018
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5 /5
★★★★★

Package received on time

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Acheteur Vérifié
purchased on 31/03/2018
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3 /5
★★★☆☆

DELAY BETWEEN ORDER AND DELIVERY TOO LONG

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Acheteur Vérifié
purchased on 31/03/2018
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1 /5
★☆☆☆☆

I've been waiting over 8 days for an order that was shipped on 3/23/18. I probably won't be ordering anything from there again.

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Verifizierter Käufer
purchased on 31/03/2018
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1 /5
★☆☆☆☆

Ideal product. The tracking mechanism once notification received that the item had been shipped did not seem to work.

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Verified Buyer
purchased on 30/03/2018
4 /5
★★★★☆

Good transaction, order processed without problems, information on tracking, shipping and delivery. Would recommend

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Acheteur Vérifié
purchased on 30/03/2018
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5 /5
★★★★★

Fast and accurate

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Acheteur Vérifié
purchased on 30/03/2018
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4 /5
★★★★☆

Ideal product. Ideal product. The tracking mechanism once notification received that the item had been shipped, did not seem to work.

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Acheteur Vérifié
purchased on 30/03/2018
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5 /5
★★★★★

Impeccable serious fast that+++.

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Acheteur Vérifié
purchased on 30/03/2018
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4 /5
★★★★☆

Ideal product. Ideal product. The tracking mechanism once notification received that the item had been shipped, did not seem to work.

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Verified Buyer
purchased on 30/03/2018
5 /5
★★★★★

The model was very good and arrived quickly.

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Comprador Verificado
purchased on 29/03/2018
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2 /5
★★☆☆☆

Very satisfied.

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Verified Buyer
purchased on 29/03/2018
5 /5
★★★★★

Very satisfied. Very satisfied.

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Acheteur Vérifié
purchased on 29/03/2018
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5 /5
★★★★★

Very satisfied. Very satisfied.

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Verified Buyer
purchased on 29/03/2018
1 /5
★☆☆☆☆

Awful customer service/company. Awful customer service. Purchased item only to be told a week later they didn't have it. Said they would get me a date for arrival and never did. Waited almost a month only to get a refund. (Had it not been for someone else as a gift I wouldn't be so mad) I will never do business with them again. If I could give 0 stars I would. Waste of time and money! Update- this is to the reply of the company. That's an absolute lie. Please do not use this company, they are truly a waste of time!

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Acheteur Vérifié
purchased on 28/03/2018
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Answer from 1001hobbies
Mrs Miller, We informed you the item was unavailable the day following your order, not a week later as you claim. We tried our best to resupply the item in a reasonable delay but, as it could not be done, we refunded your full order yesterday, 10 days after you made the order, not a month as you claim. We apologize for the inconvenince. Best regards, The 1001Modelkits Team
5 /5
★★★★★

Very fast delivery and compliant product. 1st order makes you want to place more.

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Acheteur Vérifié
purchased on 28/03/2018
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5 /5
★★★★★

Very good very fast

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Acheteur Vérifié
purchased on 28/03/2018
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5 /5
★★★★★

Very good product. Fast delivery. Excellent service.

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Acheteur Vérifié
purchased on 28/03/2018
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5 /5
★★★★★

Fast and correct Fast and correct. Thanks

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Acheteur Vérifié
purchased on 28/03/2018
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5 /5
★★★★★

Everything is perfect order and shipping

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Acheteur Vérifié
purchased on 28/03/2018
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5 /5
★★★★★

A team of model-building professionals

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Acheteur Vérifié
purchased on 28/03/2018
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3 /5
★★★☆☆

Delivery time too long. products marked as being in stock but for which I waited more than 2 weeks to receive them

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Acheteur Vérifié
purchased on 28/03/2018
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4 /5
★★★★☆

Perfect quality of service fast reliable time respected traceability ... thank you! I recommend

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Acheteur Vérifié
purchased on 28/03/2018
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1 /5
★☆☆☆☆

Awful customer service/company. Awful customer service. Purchased item only to be told a week later they didn’t have it. Said they would get me a date for arrival and never did. Waited almost a month only to get a refund. (Had it not been for someone else as a gift I wouldn't be so mad) I will never do business with them again. If I could give 0 stars I would. Waste of time and money! Update- this is to the reply of the company. That’s an absolute lie. Please do not use this company, they are truly a waste of time!

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Verified Buyer
purchased on 28/03/2018
Answer from 1001hobbies
Mrs Miller, We informed you the item was unavailable the day following your order, not a week later as you claim. We tried our best to resupply the item in a reasonable delay but, as it could not be done, we refunded your full order yesterday, 10 days after you made the order, not a month as you claim. We apologize for the inconvenince. Best regards, The 1001Modelkits Team